Manage Feedspot

How to cancel feedspot and stop charges to your philippine bank card

What feedspot is and why you might want to leave

Feedspot is an online platform that bundles an RSS reader, content tracking database, and PR discovery tools into one subscription service. If you are in the Philippines, you may use it to monitor news feeds, manage media contacts, or track industry content. The service operates on a recurring billing model with no local Philippine support centre, which means cancellation happens through your online account or direct email to the company.

Stopping your subscription matters because Feedspot charges in US dollars and auto-renews at the end of your billing cycle. If you do not cancel before your next renewal date, your bank card gets charged again-and the company's refund policy is strict. At Stopee, we know that unclear cancellation pathways frustrate users, especially when international charges are involved. This guide walks you through every step to cancel without missing a deadline or facing surprise charges.

Who uses feedspot and what they pay for

Feedspot serves three main user groups: casual readers who track RSS feeds, PR professionals who manage media databases, and content teams who monitor industry news. Paid plans unlock premium features like advanced search, export tools, and contact lists.

The company offers three pricing tiers billed annually. Standard runs US$120 per year (roughly ₱6,600 at current exchange rates), Pro costs US$200 per year (around ₱11,000), and Enterprise pricing is custom-quoted. All plans renew automatically unless you cancel. Free users get basic feed reading but no premium features, and if you use a free trial, Feedspot will charge your card automatically after 7 days unless you cancel first.

Feedspot's refund policy and your rights as a philippine consumer

Feedspot's official terms state that subscriptions are non-refundable once purchased. This is printed on their billing help pages: "Once you subscribe, the amount paid is non-refundable." However, Philippine consumer law gives you stronger protections than a company's internal policy alone.

Under the Consumer Act of the Philippines (Republic Act No. 7394), you have the right to cancel a subscription within a reasonable period if the service does not meet the standard of quality promised. If Feedspot fails to deliver core features, causes repeated billing errors, or does not honour cancellation requests, you can escalate to the Department of Trade and Industry (DTI) Consumer Complaints Division. Stopee recommends documenting every cancellation attempt and any billing issues before you escalate, because the DTI will ask for proof of your complaint history.

Pricing and billing for philippine users

Feedspot charges in US dollars, so your actual peso amount varies based on your bank's exchange rate and international transaction fees.

Keep in mind that your actual PHP charge depends on your Philippine bank's foreign exchange rate at the time of billing. GCash, Maya, and international debit cards may charge processing fees on top of the base price. Always check your bank statement to see the final peso amount charged.

Why people cancel feedspot

Users in the Philippines typically cancel Feedspot for three reasons: the features do not match what they need, the subscription cost is no longer justified, or they have switched to a competing tool.

Some users report that the content tracking does not work reliably for local Philippine news sources, making the paid tier less valuable. Others find that Feedspot's interface is slower than alternatives like Feedly or Inoreader. A third group simply run out of budget when multiple subscriptions add up-and when your annual spend stacks across US dollar charges, a ₱6,600 to ₱11,000 bill starts to feel expensive, especially if you are only using the service occasionally.

Whatever your reason, Stopee's job is to get you out cleanly. The faster you cancel and the more proof you collect, the easier it is to dispute a charge if Feedspot ignores your request.

How to cancel feedspot step by step

Prepare your account before you cancel

Do not rush into cancellation. Spend five minutes gathering information so you have proof of your cancellation and your next billing date.

1. Log into your Feedspot account at feedspot.com/reader/billing
   • Use the same email and password you signed up with
   • If you cannot log in, reset your password first and wait for the reset email
2. Look at your billing page for your current plan name, next renewal date, and payment method
   • Write down your next billing date-do not rely on memory
   • Note which card or payment method is on file
3. Take screenshots of your billing page showing your plan, renewal date, and account email
   • Use your phone's built-in screenshot tool (Volume Down + Power on Android, or Side Button + Volume Up on iPhone)
   • Save at least two screenshots: one full page view and one close-up of the renewal date
4. Export any feeds, saved articles, or PR data you need to keep
   • Feedspot allows OPML export for your feed list-look for an export button in your reader settings
   • Do this before you cancel, because some features may lock after cancellation
5. Write down today's date and the Philippine time when you start the cancellation process
   • Example: "2 March 2024, 2:15 PM Manila time"
   • This timestamp helps you prove you cancelled on time if Feedspot disputes it

Cancel through your feedspot account

The official cancellation path is through your billing page. Feedspot's help documentation lists two simple steps, but the interface can be unclear, so Stopee walks you through it carefully.

1. Go to feedspot.com/reader/billing and make sure you are logged in
   • If you see a login screen, enter your email and password
   • Bookmark this page so you can return to it later to verify cancellation
2. Look for a button or link that says "Cancel Subscription", "Manage Subscription", or "Billing Settings"
   • The button location varies depending on your Feedspot plan (Standard, Pro, or Enterprise)
   • Warning: Do not click "Pause" or "Pause subscription"-pause is not the same as cancel, and you will still be charged
   • If you do not see a cancel button, scroll down to the bottom of the page or refresh the page
3. Click "Cancel Subscription"
   • A popup or new page will appear asking you to confirm your cancellation
   • Read the confirmation text to make sure you are canceling the correct subscription
4. Choose your cancellation reason (optional) and then click "Confirm Cancellation" or "Yes, cancel my subscription"
   • Feedspot may ask why you are leaving-you can answer or skip this step
   • Do not be persuaded by a discount offer unless you genuinely want to stay; if you do take a discount, note the new renewal date
5. Take a screenshot of the cancellation confirmation message
   • This confirmation should say something like "Your subscription has been cancelled" or "Your account will remain active until [date]"
   • Save this screenshot along with your earlier billing page screenshots
6. Wait 24 to 48 hours, then log back in to your Feedspot account and confirm that the cancel button no longer appears on your billing page
   • If the cancel button is still there, your cancellation did not go through-proceed to the email method below

Cancel by email if the website method fails

If you cannot find the cancel button, or if the website cancellation does not stick, contact Feedspot's support team directly by email. This method also creates a paper trail that Stopee recommends keeping for your records.

1. Compose a new email in your standard email client (Gmail, Yahoo, Outlook, or your Philippine provider)
   • Do not use a shared work email; use the email address linked to your Feedspot account
2. Send it to team@feedspot.com with the subject line: "Cancel Feedspot subscription - [Your Account Email]"
   • Example: "Cancel Feedspot subscription - maria.santos@gmail.com"
3. In the email body, include the following information:
   • Your full name (as it appears on your Feedspot account)
   • Your Feedspot account email address
   • Your current plan name (Standard, Pro, or Enterprise)
   • Your next renewal date (from your billing page)
   • A clear statement: "I request that you cancel my Feedspot subscription immediately and confirm this cancellation in writing."
   • Your Philippine phone number (for follow-up if needed)
4. Keep a copy of your email in your sent folder or take a screenshot
   • Do this automatically by selecting "Reply to all" when Feedspot responds
5. Wait 3 to 5 business days for Feedspot to respond with a cancellation confirmation
   • If you do not hear back, send a follow-up email and reference your original request
   • Pro tip: Mention that you are in the Philippines and ask for a response in English
6. Log into your Feedspot account after receiving the confirmation email and verify that your billing page no longer shows a renewal charge
   • Screenshot this verification as well

Warning: Do not close your email account or delete this correspondence for at least 6 months. If a charge appears on your card after cancellation, you will need this email thread to dispute the charge with your bank or file a complaint with the DTI.

What happens after you cancel

Cancellation can feel incomplete because confusion often lingers about access and charges. Here is what to expect in the days after you hit the cancel button.

Your account access after cancellation

When you cancel Feedspot, your account does not delete immediately. Instead, your access to premium features stops, and your account downgrade to a free tier. This means you can still log in and see your feeds and saved articles, but you lose access to advanced search, export tools, and PR databases. Your account remains in this read-only state until your paid subscription officially expires at your next renewal date.

If you want Feedspot to delete your account entirely-and you cannot access the data yourself-email team@feedspot.com again with the subject "Delete my Feedspot account - [Your Email]". Feedspot says account deletion takes up to 30 days. Stopee recommends waiting until at least 10 days after your renewal date has passed before requesting deletion, so you can confirm that no charge went through.

Monitoring your bank statement

The most important step after cancellation is watching your card for any charge on or after your next renewal date. This is where many users fail-they cancel and then forget to check.

1. Mark your renewal date on your calendar (phone reminder or written note)
   • Set an alarm for two days before the date so you remember to check
2. On the renewal date and the day after, log into your bank app or card statement and search for Feedspot charges
   • Use your bank's search or filter feature to look for "Feedspot", "FEEDSPOT", or the company's merchant name
   • International charges may take 24 to 48 hours to appear
3. If a charge appears, take a screenshot immediately
   • Note the exact amount in PHP and USD, the date, and the merchant name
4. If no charge appears within 48 hours of your renewal date, your cancellation was successful
   • Keep your cancellation confirmation emails for at least one year

Refunds and disputes

Feedspot's refund policy

Feedspot's stated policy is that all subscription charges are non-refundable. However, this does not mean you have no recourse. If you cancelled before your renewal date and a charge still went through, or if Feedspot ignored your cancellation request, you can dispute the charge and potentially recover your money.

Do not contact Feedspot asking for a refund first. Instead, go directly to your bank and dispute the charge as "unauthorized" or "service not rendered", especially if you have proof that you cancelled. Philippine banks and credit card companies take international billing disputes seriously and will investigate on your behalf.

How to dispute a charge with your philippine bank

1. Contact your bank's customer service within 30 days of the disputed charge
   • Call the number on the back of your card, or log into your online banking app and select "Dispute a transaction"
   • Have your screenshots of the cancellation confirmation and the unwanted charge ready
2. Tell the bank representative that you cancelled your Feedspot subscription before the charge date and that the charge is unauthorized
   • Give them the date you cancelled and the date the charge appeared
   • Explain that you have proof of cancellation (your screenshots and email confirmation)
3. Provide copies of your evidence:
   • Email confirmation of your cancellation request to Feedspot
   • Screenshot of your Feedspot billing page showing the cancellation
   • Screenshot of the charge on your bank statement
4. The bank will open a chargeback investigation, usually lasting 30 to 60 days
   • You may receive a temporary credit while the investigation is underway
   • The bank will contact Feedspot to ask why the charge was made after you cancelled
5. If Feedspot cannot prove that you authorized the charge after cancellation, the bank will refund you permanently
   • Pro tip: Philippine banks have a high success rate on these disputes because international companies rarely respond to chargebacks properly

Escalation to the DTI if feedspot refuses to honour your cancellation

If Feedspot ignores your cancellation emails and your bank cannot reach them during the chargeback process, you can file a formal complaint with the Department of Trade and Industry. The DTI has authority over subscription billing practices and can force Feedspot to refund you or suspend their ability to charge Philippine customers.

1. Go to the DTI Consumer Complaints Division website or visit your nearest DTI office
   • DTI National Office: 385 Sen. Gil J. Puyat Avenue, Makati City
   • Or submit online at consumerio.dti.gov.ph
2. File a formal complaint against Feedspot for:
   • Failure to honour a cancellation request (violation of your right to cancel)
   • Unauthorized billing after cancellation (if this applies)
   • Non-responsive customer service (no reply to cancellation emails within 30 days)
3. Attach all your evidence:
   • Copies of your cancellation emails to team@feedspot.com and their replies (or lack thereof)
   • Screenshots of your billing page and renewal dates
   • Screenshots of charges on your bank statement
   • Your email confirmation of the cancellation attempt
4. The DTI will contact Feedspot and give them 15 days to respond
   • If Feedspot does not respond, the DTI will rule in your favour automatically
   • If they do respond but your complaint is valid, the DTI can order them to refund you
5. Follow up with the DTI every two weeks until the complaint is resolved
   • DTI complaints can take 60 to 90 days, so patience is required

Common cancellation mistakes and how to avoid them

Cancellation is straightforward, but small errors trip up even careful users. Learning what goes wrong helps you stay safe.

Mistake 1: Confusing pause with cancel. Feedspot may offer a "pause subscription" option, which temporarily stops your access but keeps the subscription active. When you unpause, the next renewal charge will still happen. If you do not want to be billed again, you must fully cancel, not pause.

Mistake 2: Canceling days before renewal instead of weeks before. Feedspot processes cancellations during business hours (US Pacific Time). If you cancel on Friday evening Philippine time, the request may not be processed until Monday, and by then your renewal date may have passed. Cancel at least 5 to 7 days before your renewal date to avoid this risk.

Mistake 3: Not keeping cancellation proof. If you cancel on the website and do not screenshot the confirmation, Feedspot may claim you never cancelled. Always screenshot the confirmation message and save it in a folder on your computer or cloud storage (Google Drive, OneDrive, or Dropbox). Stopee has seen users lose refund disputes because they could not prove cancellation.

Mistake 4: Assuming a charge did not go through because you did not see it immediately. International charges take 24 to 72 hours to appear on Philippine bank statements. Check your statement 3 days after your renewal date, not 1 day. Set a phone reminder so you do not forget.

Mistake 5: Contacting the wrong support email. Some Feedspot pages list phone numbers or other contact details. The correct email for billing and cancellation is always team@feedspot.com. Using the wrong contact address will delay your cancellation by days.

Mistake 6: Accepting a discount offer without understanding the new renewal date. Feedspot may offer a discount to keep you as a customer during cancellation. If you accept, ask them to confirm your new renewal date in writing before you agree. Many users have been stuck with another year of charges because they did not clarify the terms of the discount.

A quick comparison: feedspot vs. other feed readers

If you are canceling Feedspot because you want a different tool, here is how it compares to alternatives available in the Philippines.

If cost is your main reason for canceling, Inoreader and NewsBlur offer comparable features at a lower price. If you need PR and media contact tools, Feedspot is more specialized-but check whether you truly need those features before re-subscribing.

Checklist: before and after cancellation

Use this checklist to stay on track before you cancel, during the process, and after it is complete.

Before cancellation

• You have noted your next renewal date from your billing page
• You have exported your feed list (OPML format) if you need to transfer it
• You have saved any articles, notes, or PR data you still need
• You have taken screenshots of your billing page and account email
• You have checked that Feedspot is the account you want to cancel (not a different subscription)

During cancellation

• You have logged in with your correct account email and password
• You have found and clicked the "Cancel Subscription" button (not "Pause")
• You have confirmed the cancellation by clicking "Yes, cancel" or similar
• You have taken a screenshot of the cancellation confirmation message
• You have noted the exact date and time (Philippine time) when you cancelled
• If using email: You have sent your cancellation request to team@feedspot.com and saved the email in your sent folder

After cancellation

• You have waited 24 to 48 hours and logged back in to confirm the cancel button no longer appears
• You have set a phone reminder for your renewal date (2 to 3 days before)
• You have checked your bank statement on and after your renewal date for any charges
• You have taken a screenshot of your bank statement showing no charge (if no charge appeared)
• You have saved all screenshots and emails in a folder on your computer or cloud storage
• If a charge appeared: You have contacted your bank to dispute it and reported the issue to Feedspot and the DTI

Why stopee exists and how we help

Canceling subscriptions should not be this complicated. Companies bury cancellation options, add fake obstacles, and ignore cancellation requests because they profit from confusion. Stopee exists to cut through those games and give you the real steps, the real timelines, and the real leverage to cancel without stress.

When you follow this guide, you are not just canceling Feedspot-you are learning the pattern that works for most subscription services. Take screenshots, document your request, monitor your statement, and escalate to your bank if needed. These practices work because they shift the power back to you.

Stopee has helped thousands of consumers cancel Feedspot and other subscriptions without paying surprise charges. If this guide saved you time or money, share it with a friend in the Philippines who is also stuck on a subscription they do not need. The more people know how to cancel cleanly, the more pressure companies feel to make cancellation easy in the first place.

Feedspot contact and cancellation address

Keep this information handy if you need to cancel or dispute a charge.

Email: team@feedspot.com

Phone: +1 (415) 286-5452 (US number; calls from the Philippines may incur international charges)

Website: feedspot.com

Billing page: feedspot.com/reader/billing

Help article on cancellation: docs.feedspot.com/article/179-how-can-i-cancel-the-subscription

Company headquarters: Cupertino, California, USA (no Philippine office)

Escalation (Philippines): Department of Trade and Industry, Consumer Complaints Division, 385 Sen. Gil J. Puyat Avenue, Makati City, or consumerio.dti.gov.ph

When you contact Feedspot, always reference your account email and subscription plan. If you are filing a DTI complaint, include copies of all cancellation emails and your proof of charges. Stopee recommends keeping all correspondence for at least one year after you cancel.