Manage Newsmax

How to cancel newsmax and stop unwanted charges before they hit your card

What you need to know about newsmax before you subscribe

Newsmax is a United States news and opinion platform founded in 1998 and headquartered in West Palm Beach, Florida. If you are in the Philippines, you may encounter Newsmax+ - the paid streaming tier - which costs $4.99 (₱282) per month or $49.99 (₱2,824) annually. The service gives you access to live streaming of the main Newsmax channel, plus Newsmax2, Newsmax en Espanol, and World at War. Here on Stopee, we have helped thousands of consumers navigate exactly this kind of subscription trap, so you are not alone if you feel confused about what you signed up for.

The confusion between free and paid newsmax content

Many Filipino users discover the hidden charge after assuming they only created a free account. Newsmax publishes substantial free content online - news articles, live clips, opinion pieces - which makes it easy to believe you are browsing a free service. Then a charge of ₱282 or ₱2,824 appears on your card statement weeks later, and you realise a subscription was activated during signup. This happens because the free trial rolls into paid billing unless you actively cancel before the renewal date. At Stopee, we recommend taking screenshots of your billing date the moment you sign up, because trial expiry dates are where most people slip up.

How newsmax pricing works across the philippines

Newsmax charges you in US dollars, not Philippine pesos. That means your bank or card issuer will apply a foreign exchange conversion fee on top of the stated price. Your actual posted charge may land at ₱285 or ₱2,830, depending on the exchange rate and your card provider's markup on the billing date. Some Filipino subscribers report confusion when their card statement shows a slightly different peso amount than what they calculated. Always check your card issuer's statement, not the USD price alone, when verifying refund eligibility.

Your consumer rights under philippine law

The Consumer Act of the Philippines (Republic Act No. 7394) protects you when a company uses unfair or deceptive subscription practices. If Newsmax did not clearly disclose the trial-to-paid conversion, the billing frequency, or the cancellation method at the point of signup, you have grounds to request a refund. The law also requires that cancellation must be as easy as the signup process - meaning you should not have to mail a letter to cancel if you clicked a button to subscribe.

When you have the right to a refund

Under the Consumer Act, you may claim a refund if: the company failed to clearly disclose that a free trial converts to a paid subscription; the cancellation method is deliberately hidden or made harder than signup; you cancelled within 14 days of initial charge and did not use the service; or the billing did not match what was advertised. If Newsmax charged your card after you submitted a cancellation request, that is a violation. Keep all email confirmations of your cancellation - these are your proof if you need to escalate to the Department of Trade and Industry (DTI) or your card issuer.

Escalation steps if newsmax refuses to refund

First, attempt cancellation through your account and ask for written confirmation by email. If Newsmax continues to bill you after you cancel, contact your credit card company or bank and request a chargeback - this reverses the unauthorised charge. You can also file a complaint with the Department of Trade and Industry (DTI) if the company does not respond within 30 days. At Stopee, we have seen DTI complaints move quickly when you have screenshots, email confirmations, and proof of cancellation attempts. Always reference the Consumer Act in your complaint and include the charge date, amount, and your cancellation request date.

How to cancel newsmax step by step

Cancellation at Newsmax can be done through your online account, and the official route is usually the fastest if your signup happened on the web. Here is how to ensure the cancellation sticks.

Prepare your account before cancelling

Do not rush to hit the cancel button. Take these steps first so you have proof and avoid re-subscription traps.

• Log in with the exact email address you used at signup
• Navigate to your account page and find the active subscription
• Take a screenshot showing the plan name (monthly or annual), the renewal date, and the next billing amount
• Save any invoice or receipt email Newsmax sent you
• Note which payment method was charged (credit card, debit card, Apple ID, Google Play)
• Check whether you signed up via web, iPhone app, Android app, or a TV device - this affects the cancellation path

Pro tip: If you signed up through Apple (iTunes) or Google Play, you may need to cancel through those platforms instead of through Newsmax directly. We will cover that below.

Cancel directly through the newsmax+ web account

If you subscribed on the Newsmax website and paid with a credit or debit card, this is your cleanest cancellation path.

1. Go to support.newsmaxplus.com and sign in with your email and password
2. Click on your account or subscription settings (usually labelled "Account" or "Manage Subscription")
3. Find the active Newsmax+ plan and select "Manage" or "Edit"
4. Look for a "Cancel Subscription" button or link
   • Do not click "Pause" or "Downgrade" - these options keep your account active and will bill again
   • Do not stop at a page that asks "Are you sure?" or offers a discount to stay - keep going until you see a final cancellation confirmation
5. Confirm the cancellation by clicking the final button or responding to any verification email
6. Take a screenshot of the confirmation page showing "Subscription Cancelled" or similar wording
7. Save any confirmation email Newsmax sends to your inbox

Warning: One user reported that an incomplete cancellation process triggered an automatic annual renewal instead of cancelling the monthly plan. Always wait for a final confirmation page before closing the browser.

Cancel a subscription bought through apple (iPhone or iPad)

If you signed up using Apple ID or iTunes, you must cancel through Apple's system, not through Newsmax.

1. On your iPhone or iPad, open the Settings app
2. Tap your name at the top, then select "Subscriptions"
3. Find "Newsmax+" in the list and tap it
4. Tap "Cancel Subscription" or "Delete" (wording varies by iOS version)
   • If you see "Manage" instead, tap it first, then look for the cancel option
5. Confirm the cancellation and take a screenshot
6. You will receive an email from Apple confirming the cancellation

On a Mac, open the App Store, click your account icon, select "Subscriptions," find Newsmax+, and click "Edit" then "Cancel."

Cancel a subscription bought through google play (Android)

If you subscribed on an Android phone or tablet, cancellation happens in Google Play, not on the Newsmax website.

1. Open the Google Play Store app on your Android device
2. Tap your profile icon in the top right corner
3. Select "Payments and subscriptions" then "Subscriptions"
4. Find "Newsmax+" and tap it
5. Tap "Cancel subscription"
6. Follow the prompts to confirm, then take a screenshot
7. Google will send you a confirmation email

Cancel a newsmax+ subscription purchased via roku, fire TV, or apple TV

If you signed up through a streaming device, the cancellation method depends on which platform billed you.

• Roku: Go to the Roku account website, select "Subscriptions," find Newsmax+, and click "Cancel"
• Amazon Fire TV: Open the Amazon Appstore, go to "Your Apps & Channels," find Newsmax+, and select "Cancel Subscription"
• Apple TV (tvOS): Go to Settings on your Apple TV, select your profile, then "Subscriptions," find Newsmax+, and cancel

Always verify the cancellation on the device's official account page, not the Newsmax app itself.

What happens after you cancel

Cancellation should take effect immediately, but you need to verify that billing actually stops. This is where many Newsmax users discover hidden charges still appearing weeks later.

Confirm your cancellation is complete

Within 24 hours of cancellation, check your email for a confirmation message from Newsmax, Apple, Google, or your streaming device platform. The confirmation should state a cancellation date and confirm that no further charges will apply. If you do not receive an email within one business day, log back into your account and check the subscription status - it should now show "Cancelled" or "No Active Subscription." At Stopee, we recommend logging in from a different browser or device to double-check, in case a cache issue masks the true status.

Monitor your billing for the next 60 days

Set a phone reminder to check your card statement one week after your next scheduled billing date. Many companies process refunds or "respect" cancellations on the billing date, meaning you may still see one final charge if you cancel mid-cycle. If your renewal date was, for example, the 15th of the month, and you cancelled on the 10th, you should see no charge on the 15th. If a charge appears, contact Newsmax and your card issuer immediately. Do not wait for the second charge.

Refunds and billing credits

Whether you receive a refund depends on your cancellation date and local law.

Your refund eligibility in the philippines

How to request a refund from newsmax

If you are within the 14-day window or cancelled a free trial that was billed, email Newsmax support and request a refund. Reference the Consumer Act of the Philippines and include your cancellation date, the charge amount, and your cancellation confirmation. Newsmax typically responds within 5 to 10 business days. If they deny the refund and you believe the charge was unfair, your credit card company can reverse it through a chargeback - you do not need Newsmax's permission.

Common mistakes that keep your newsmax charge alive

We understand how frustrating it is to cancel and still see a charge appear. Most of these errors are preventable if you know where the trap doors are.

Signing up with the wrong email

If you signed up with "yourname@gmail.com" but later try to cancel using "yourname.2@gmail.com," you will not find an active subscription on the second email. You cancel nothing, the original account keeps billing, and you assume you are safe. Always keep a record of the exact email you used at signup. Log in with that email to cancel.

Cancelling only the app, not the subscription

Deleting the Newsmax app from your phone does not cancel the subscription. The subscription lives in your account, not on the app. You must cancel through your account settings, Apple, Google Play, or your streaming device - not by uninstalling the app.

Missing the final confirmation screen

One user reported reaching a page that said "Your plan can be modified," clicked elsewhere, and later discovered the subscription auto-renewed instead of cancelling. Always wait for a page that explicitly says "Subscription Cancelled" or "Your subscription is now inactive." If you see a discount offer or a "Keep Your Plan" button, those are retention tactics - scroll past them or close the page entirely.

Cancelling on the wrong platform

If you subscribed through Apple but then try to cancel on the Newsmax website, the cancellation will fail because Apple owns the subscription. Always cancel through the platform that billed you. At Stopee, we have seen this confusion cost users months of unwanted charges. Check your first invoice email - it will say "Apple," "Google Play," "Roku," or "Newsmax+" at the top, telling you where to cancel.

Not saving proof of cancellation

If Newsmax later charges you after you cancelled, you need evidence that you requested the cancellation. Save the confirmation email, take screenshots, and note the exact date and time. Without proof, your chargeback claim will be weaker. With proof, your card issuer will almost always reverse the charge in your favour.

When you should cancel newsmax

Not everyone needs to cancel - but these scenarios suggest it is time.

You should cancel if

• You signed up for a free trial and have no interest in the paid plan
• The content library is too small or not available in the Philippines
• You can access Newsmax content for free on their website or YouTube
• The monthly cost (₱282) or annual cost (₱2,824) no longer fits your budget
• You subscribed by accident or due to unclear signup wording
• You completed the trial period and forgot the cancellation deadline

You might keep it if

• You actively watch Newsmax2 or World at War channels on a regular basis
• You need live streaming access for breaking news coverage
• The annual plan cost (₱2,824 per year or ₱235 per month) fits your media budget
• No other streaming service offers the same news programming in your region

How to contact newsmax if cancellation fails

If you have cancelled but the charges continue, or if you cannot find a cancellation button in your account, you may need to reach out directly to Newsmax or escalate the issue.

Newsmax mailing address for cancellations

If you cannot cancel online or if online cancellation fails, Newsmax accepts cancellation requests by mail. Send your request to:

Newsmax Media, Inc.
P.O. Box 20989
West Palm Beach, FL 33416
USA

Include your full name, email address, account number (if you have it), the subscription plan name, and the date you wish the cancellation to take effect. Request a confirmation email in return. Mail takes 7 to 14 days to arrive, so use this method only if online cancellation is truly unavailable. At Stopee, we recommend sending this letter via registered mail so you have proof of delivery.

Escalate to the department of trade and industry if needed

If Newsmax ignores your cancellation request or your refund claim, file a complaint with the Department of Trade and Industry (DTI) in the Philippines. The DTI will investigate unfair subscription practices. Include screenshots, email confirmations, the charge date, and proof of your cancellation attempts. Reference the Consumer Act of the Philippines. Stopee has seen DTI complaints resolve unwanted charges within 30 to 60 days.

Pricing overview and plan comparison

Here is what you will pay if you choose to keep your Newsmax+ subscription.

Remember that foreign exchange rates will shift your peso cost slightly. Your card may charge ₱285 instead of ₱282, depending on the conversion rate on your billing date.

Checklist: before you cancel newsmax

Use this checklist to ensure you do not miss a step and that you have proof if you need to escalate.

• Log in with the exact email used at signup
• Screenshot the active subscription, plan name, and renewal date
• Screenshot or save your most recent invoice or receipt email
• Confirm which platform billed you (web, Apple, Google Play, Roku, Fire TV, Apple TV)
• Note the date and time you are about to cancel
• Take a screenshot of the final cancellation confirmation page
• Save the cancellation confirmation email when it arrives
• Set a reminder to check your card statement 7 days after the next billing date
• If a charge appears after cancellation, contact your bank within 60 days
• If you need a refund, email Newsmax support with proof of cancellation and reference the Consumer Act

Why stopee exists to help you cancel

Cancelling a streaming subscription should be simple. Too often, companies bury the cancel button, charge your card after you cancel, or make you jump through hoops to get a refund. Stopee was built to cut through that frustration. We have helped thousands of consumers cancel Newsmax, plus dozens of other subscriptions, by providing clear step-by-step instructions and pointing out the traps before you hit them. You deserve to know exactly what you are signing up for and exactly how to cancel when you change your mind. That is what Stopee does.

If you run into trouble cancelling Newsmax, or if Newsmax continues to bill you after you cancel, come back here and use the checklists and escalation paths we have outlined. You have consumer rights under the Consumer Act of the Philippines, and Stopee is here to help you use them. Do not accept a charge you did not authorise - your card issuer and the DTI are on your side.