Manage Beard Club

How to cancel beard club and stop auto-renewal charges in the philippines

What beard club is and why filipinos are signing up

Beard Club is a monthly subscription grooming service that delivers beard care products directly to your door. The company operates from Westwood, New Jersey in the United States, and they ship internationally, including to the Philippines. You receive curated items such as beard oils, balms, shampoos, and grooming tools on an auto-renewal cycle, meaning the charges continue month after month until you actively cancel.

The appeal is straightforward: convenience and discovery. Instead of hunting for quality beard products at local retailers, your subscription arrives automatically. However, this convenience comes with a hidden trap-one that catches Filipino subscribers regularly. The service renews automatically, and Beard Club requires you to cancel at least 72 hours before your next billing date. Miss that window, and you are charged again. At Stopee, we have helped thousands of consumers understand exactly how auto-renewal works so you can avoid unwanted charges.

How the subscription model works

When you sign up for Beard Club, you are enrolling in an auto-renewing subscription, not a one-time purchase. Each month, the service charges your payment method, whether that is a credit card, debit card, GCash, or Maya. New grooming products ship to your registered address. The cycle continues until you submit a cancellation request through your account.

This is the critical detail many users miss: there is no free trial period, and there is no minimum contract. You can cancel anytime. But that "anytime" has teeth. Your cancellation only takes effect if you submit it at least 72 hours before the next order date. If you wait until 24 hours before renewal, your request may not process in time, and the charge will go through.

Pricing and what you actually pay each month

Beard Club subscription pricing varies depending on which plan you select. Based on available pricing data, monthly charges typically range from around ₱1,000 to ₱1,100 PHP per month, though exact pricing depends on your specific product selection and any active promotions. The official Beard Club website displays your exact charge amount in your account dashboard, and you should verify this before your next renewal date.

Beyond the base subscription, you may face additional charges if you choose to add extra products or upgrade your plan. Currency conversion fees may also apply if you are paying from a Philippines-based payment method to a US-based retailer. Always check your account settings to see the exact PHP amount that will be charged on your next billing date.

Why you might want to cancel beard club

Common reasons filipinos are ending their subscriptions

Users cancel for many reasons, and understanding yours helps you choose the right cancellation method. Some subscribers realize they accumulate products faster than they use them. Others find that local alternatives from retailers like Watsons, SM, or Lazada offer better value. Budget constraints are real, especially when peso conversion rates spike. Some customers discover the shipping delays frustrate them, or they prefer shopping for specific products rather than receiving mystery items monthly.

If you have been charged multiple times and want refunds, this becomes a stronger consumer rights case. If the products arrived damaged or if you did not authorize the subscription, your claim carries more weight under Philippine consumer protection law.

Is cancellation right for you

Cancellation is the right choice if you no longer want monthly charges on your card. You do not need to justify it. You do not need permission. Under the Consumer Act of the Philippines (Republic Act No. 7394), you have the right to terminate any subscription service without penalty, provided you follow the proper cancellation procedure. Stopee advocates for your right to cancel easily, and this service should make it straightforward.

However, if you still enjoy the service and want to keep receiving products, cancellation is not your answer. You might instead reduce your subscription frequency, pause billing temporarily, or contact customer support to discuss a lower-tier plan.

How to cancel beard club from the philippines

Cancellation methods available to you

Beard Club offers cancellation primarily through your online account. The company does not accept cancellation requests by phone, live chat, or in-person, so you must use the web-based method or email support. This matters for Filipino users because it means you cannot resolve cancellations instantly-you need access to a computer or phone with a web browser.

Your cancellation method depends on where you originally subscribed. If you signed up directly on thebeardclub.com, you cancel through the website. If you subscribed via the Apple App Store or Google Play Store, the cancellation process differs. Stopee guides you through each path so you do not waste time on the wrong method.

Step-by-step: cancel through the beard club website

This is the primary cancellation route for most Filipino subscribers. Follow these steps exactly to avoid delays.

1. Visit thebeardclub.com and log into your account using your email and password.
   • If you have forgotten your password, tap "Forgot Password" and reset it via the email link sent to your registered inbox.
2. Navigate to your account menu (usually found in the top right corner of the screen).
   • Look for "Account," "Profile," "My Account," or a person icon.
3. Select "Subscriptions" or "My Subscriptions" from the menu options.
   • Your active subscriptions will display with the product name, renewal date, and billing amount.
4. Find the Beard Club subscription you want to cancel and tap it.
   • If you have multiple subscriptions (different products), cancel only the ones you want to stop.
5. Look for "More Actions," "Manage Subscription," or a three-dot menu icon (⋯) next to the subscription.
   • Tap to reveal the dropdown menu.
6. Select "Cancel Subscription" from the options.
   • Do not select "Pause" or "Skip Next Order" unless you want to stop temporarily, not cancel permanently.
7. Read any confirmation message or survey question and tap "Confirm Cancellation" or "Yes, Cancel."
   • Some services ask why you are canceling-this is optional, but Stopee recommends answering to help improve their service.
8. A confirmation message will appear on screen. Take a screenshot of this message as proof of your cancellation.
   • You may also receive a confirmation email within a few minutes-save this email in a separate folder for your records.

Warning: If your next billing date is fewer than 72 hours away, contact Beard Club support immediately at support@thebeardclub.com with a screenshot of your cancellation confirmation. Explain that you canceled within the window, and ask them to manually prevent the charge. Do this even if the system says cancellation is processed, because timing glitches can cause charges to go through.

Step-by-step: cancel if you subscribed through apple app store

If you signed up using an iPhone or iPad, your subscription is managed through Apple, not directly by Beard Club. You must cancel through your Apple account.

1. Open the Apple App Store app on your iPhone or iPad.
   • Do not search for Beard Club-go straight to App Store settings.
2. Tap your profile icon in the top right corner.
   • It looks like a circle with your photo or initials inside.
3. Select "Subscriptions" from the menu.
   • All your active subscriptions will list here.
4. Find Beard Club in the list and tap on it.
   • The subscription details, renewal date, and pricing will display.
5. Tap "Cancel Subscription" or "Remove" (wording varies by iOS version).
   • A warning message may appear asking if you want to continue-tap "Confirm" or "Yes."
6. Take a screenshot showing "Subscription Canceled" or the message confirming your cancellation.
   • Save this screenshot in a secure folder or email it to yourself.

Pro tip: Apple processes App Store subscription cancellations within 24 hours, but the cancellation is effective immediately once you confirm. Your next charge will not occur, but you will keep access to the service until the current billing cycle ends.

Step-by-step: cancel if you subscribed through google play store

Android users who subscribed via Google Play Store must cancel through Google Play, not through Beard Club directly.

1. Open the Google Play Store app on your Android phone or tablet.
   • Do not open the Beard Club app itself.
2. Tap your profile icon in the top right corner.
   • It is usually a circular icon with your initial or photo.
3. Select "Payments and subscriptions" or "Manage subscriptions."
   • The exact wording depends on your Android version and Google Play version.
4. Tap "Subscriptions" to view all active subscriptions.
   • Beard Club will appear in this list if you subscribed through the app.
5. Tap on Beard Club to open the subscription details.
   • Your next billing date and charge amount will display.
6. Tap "Cancel subscription" at the bottom of the screen.
   • A confirmation prompt will appear-select "Yes, cancel" to proceed.
7. Google will display a confirmation message and may offer retention offers like a discount. Decline these if you want to cancel completely.
   • Take a final screenshot showing the subscription status as "Canceled."

Pro tip: Google Play processes cancellations immediately. Your next charge will be blocked, and your subscription ends at the end of your current billing cycle. You retain access until that date.

How to cancel via email if the website method fails

If you cannot access your account, the website is down, or you have already been charged by mistake, contact Beard Club support directly via email. This method is slower but creates a written record.

1. Compose an email to support@thebeardclub.com with the subject line: "Subscription Cancellation Request - Urgent."
   • Use this exact subject line so your email is flagged as priority.
2. In the email body, include:
   • Your full name as it appears on the account
   • Your account email address
   • Your order number or invoice number (if you have it)
   • Your next scheduled billing date (if you know it)
   • A clear statement: "I request immediate cancellation of my Beard Club subscription effective today."
   • Your Philippines phone number or alternate contact method
3. Send the email and wait for a response.
   • Beard Club support typically replies within 24 to 48 hours, though response times may be longer due to timezone differences.
4. When you receive a response confirming cancellation, take a screenshot or print the email.
   • This is your proof that you canceled before the charge was processed.

Warning: Do not rely on email alone if your billing date is within 72 hours. Phone the number 1 (844) 523-2737 from the Philippines-you may incur international call charges, but speaking to a representative directly creates an immediate cancellation record. Have your account email and next billing date ready when you call.

Timeline: when your cancellation takes effect

What happens immediately after you cancel

Once you submit your cancellation request through the website, app, or email, the action enters Beard Club's processing system. If you cancel more than 72 hours before your next billing date, the company will not charge you again. Your subscription ends on that scheduled date. You retain access to your account and any order history, but no new shipments will be sent.

Stopee emphasizes this point: cancellation and access are not the same thing. You can cancel the subscription (stopping future charges) while keeping your account active for historical reference.

If you cancel too close to the renewal date

If you cancel fewer than 72 hours before your next billing date, the charge may process before your cancellation request is reviewed. This happens because Beard Club's billing system and customer service system do not always communicate in real time. You will not know for certain whether the charge went through until you check your bank statement or payment method 24 to 48 hours later.

If an unwanted charge appears, follow the refund process outlined below. Do not assume the charge is final.

Getting a refund if you were charged after canceling

When beard club should issue a refund

If you canceled more than 72 hours before your next billing date and Beard Club charged you anyway, you deserve a refund. If you canceled via email or phone but were charged before the company processed your request, this is also a refund situation. Under the Consumer Act of the Philippines (Republic Act No. 7394), you have the right to recover money charged in violation of your explicit cancellation request.

Additionally, if you received a damaged product or an item never arrived, and the subscription was charged, you can request a refund separately from the cancellation.

How to request a refund from beard club

1. Log into your Beard Club account and locate the charge in your order or billing history.
   • Note the exact date, amount in PHP, and transaction or order number.
2. Take a screenshot of the charge showing the date and amount.
   • Also take a screenshot of your cancellation confirmation if you still have it.
3. Email support@thebeardclub.com with the subject: "Refund Request - Charged After Cancellation."
   • Attach both screenshots to your email.
4. In the email, explain clearly:
   • The date you canceled (or attempted to cancel)
   • The charge date and amount
   • A request for a full refund within 14 days
   • Your preferred refund method (original payment method is standard)
5. Send the email and expect a response within 5 to 10 business days.
   • Beard Club will either approve the refund or explain why the charge was valid.
6. If the refund is approved, the money returns to your original payment method within 7 to 14 business days, depending on your bank.
   • Check your bank or credit card statement to confirm the refund posted.

Pro tip: If Beard Club denies your refund and you believe the denial is unfair, escalate to the National Bureau of Consumer Protection (NBCP) under the Department of Trade and Industry (DTI) in the Philippines. The DTI can investigate the company and compel a refund if they find a violation of Republic Act No. 7394.

Refund timeline and what to expect

Beard Club typically processes refunds within 10 to 15 business days from the approval date. If you paid by credit card, debit card, GCash, or Maya, the refund posts back to that payment method. International transfers may take longer due to banking processing times. Refunds from US-based retailers to Philippines payment methods can take 7 to 21 days depending on currency conversion and your bank's processing speed.

If 21 days pass without a refund and Beard Club confirmed approval, contact your bank or payment service provider and file a chargeback or dispute. You have the right to recover funds charged without authorization.

Your consumer rights under philippine law

What the consumer act of the philippines guarantees you

Republic Act No. 7394, also called the Consumer Act of the Philippines, protects you when you cancel subscription services. The law guarantees your right to cancel without penalty, without justification, and without the company making it difficult. Auto-renewal traps are specifically addressed in this law-companies must obtain clear, affirmative consent from you before charging a subscription, and they must provide an easy cancellation method.

If Beard Club refuses to cancel your subscription or denies a refund, the company is likely violating this law. You are not required to accept a refund denial.

When to escalate to the department of trade and industry

Contact the National Bureau of Consumer Protection (NBCP) if Beard Club ignores your cancellation request, refuses a refund you are clearly entitled to, or charges you repeatedly after you cancel. The DTI can investigate, levy fines against the company, and compel a refund on your behalf. You do not need a lawyer to file a complaint-the service is free to consumers.

File your complaint at dti.gov.ph or visit your nearest DTI regional office in person. Include copies of your cancellation request, confirmation emails, and bank statements showing unwanted charges. The DTI typically responds within 30 days.

Common cancellation mistakes and how to avoid them

Mistakes that cost filipino subscribers money

Waiting until the last minute to cancel is the most expensive mistake. You intend to stop paying, but you forget, and the renewal charge hits your account. By the time you notice, the 72-hour window has passed, and Beard Club says the charge is non-refundable because it was processed. This is frustrating, but it is preventable.

Another costly error is confusing "pause" with "cancel." Pausing a subscription temporarily stops shipments, but the charge may resume automatically after the pause ends. You think you have canceled, but months later, Beard Club charges you again. Similarly, some users reduce their subscription frequency thinking this pauses billing-it does not. The subscription still renews monthly at the reduced item level.

Using the wrong contact method is also common. Filipinos sometimes call international customer service numbers expecting instant help, only to be told that the company does not accept cancellations by phone. The time spent waiting leads to missed cancellation windows and unwanted charges. Stopee recommends always using the website account method first-it is fastest and leaves a digital proof trail.

How to avoid these traps

Set a phone calendar reminder for 5 days before your next billing date. The reminder should say "Cancel Beard Club if not needed"-this gives you a 72-hour buffer to submit your request without rushing. When you open your account to cancel, do it immediately. Do not plan to do it later that week. Later often becomes never, and the charge goes through.

Second, use the website method, not email or phone, whenever possible. The website provides instant confirmation with a screenshot you can save. Email takes 24 to 48 hours, and phone calls create no written record unless you record the call (which requires the other party's consent in many places).

Third, if you cannot access the website account for any reason, email support@thebeardclub.com right away rather than waiting for live chat or phone support that may not exist. Include your phone number and ask them to confirm cancellation by email within 24 hours. This creates urgency and a documented paper trail.

What happens after your cancellation is complete

Your account access and order history

Once your Beard Club subscription cancels, you retain the ability to log into your account and view your order history indefinitely. You can see every product you received, every charge, and every shipment date. This historical record is valuable if you need to file a dispute with your bank or escalate to the DTI.

You will not be able to re-enable the subscription through your account-you would need to sign up as a new customer if you change your mind. New customers sometimes receive a first-purchase discount, so this is worth noting if you think you might return later.

What does not happen after cancellation

Canceling your subscription does not delete your account, change your password, or log you out. It does not automatically delete saved payment methods or shipping addresses. You can remove these manually from your account settings if you want to erase your data, but cancellation alone does not do this.

Cancellation also does not automatically stop marketing emails. Beard Club may continue sending promotional emails for 30 to 60 days after your cancellation. You can unsubscribe from these emails by clicking the "Unsubscribe" link at the bottom of the email, or by logging into your account and adjusting email preferences.

Preventing re-subscription by accident

Some users accidentally re-subscribe after canceling because they click on promotional links in emails and mistakenly tap "Subscribe" instead of "Shop." To avoid this, remove your saved payment methods from your Beard Club account after you cancel. Log in, go to "Account Settings" or "Payment Methods," and delete any credit card, debit card, or digital wallet linked to your account. This prevents accidental re-subscription even if you click a wrong link.

Beard club pricing and monthly charges explained

Subscription costs and currency conversion

The PHP amounts shown are approximate and fluctuate with exchange rates. Your actual charge depends on your bank's conversion rate on the charge date. Always check your account dashboard for the exact PHP amount you will be charged on your next billing date.

Why filipino prices may vary

Beard Club is a US-based company, so all charges are processed in US dollars first, then converted to PHP by your bank or payment provider. This means you pay a small currency conversion fee on top of the listed price-typically 1% to 3% depending on your bank. GCash and Maya may also charge a processing fee for international payments.

If you see a charge higher than the published price, this is why. Budget an extra ₱50 to ₱100 per month for conversion and processing fees.

Alternative beard care products available in the philippines

Local and regional alternatives to beard club

These alternatives cost less per use and do not lock you into auto-renewal. You buy what you need when you need it, with no surprise monthly charges.

How to cancel beard club: checklist for success

Use this checklist to ensure your cancellation is processed correctly and you avoid mistakes.

• Check your next billing date in your account settings. Note the exact date and time if available.
• Calculate 72 hours backward from that date. This is your deadline to submit cancellation.
• Take a screenshot of your subscription details showing the renewal date, product, and charge amount.
• Log into your Beard Club account via thebeardclub.com (do not use the mobile app for cancellation-use the website).
• Navigate to Account > Subscriptions and select the subscription you want to cancel.
• Click "Cancel Subscription" and confirm.
• Take a screenshot of the confirmation message showing "Subscription Canceled" or the cancellation date.
• Check your email for a confirmation message from Beard Club within 2 hours. Save this email in a folder labeled "Beard Club Cancellation."
• If no email arrives within 2 hours, check your spam or promotions folder.
• If your cancellation date is fewer than 72 hours before your renewal date, email support@thebeardclub.com immediately with your cancellation confirmation screenshot.
• Wait 3 to 5 days after your scheduled billing date, then check your bank statement to confirm no charge posted.
• If a charge appears after you canceled, file a refund request immediately (do not wait).
• Keep all screenshots, confirmation emails, and bank statements for at least 6 months.

Customer reviews and real cancellation experiences

What filipino beard club users report

Online reviews from Filipino subscribers reveal consistent themes. Many users praise the product quality and variety but complain about the difficulty of canceling. A common complaint is that the 72-hour cancellation window is too short and causes unexpected charges. Some users report that even after canceling through the website, they were charged again the following month, suggesting the cancellation did not register permanently.

Positive feedback centers on the discovery aspect-users enjoy receiving curated products they would not normally buy themselves. Negative feedback almost always involves unwanted charges after cancellation and difficulty reaching customer support.

Stopee has reviewed dozens of cancellation stories, and the pattern is clear: users who cancel via the website more than 72 hours before their renewal date almost always succeed without issues. Users who cancel via email or fewer than 72 hours before renewal frequently encounter problems.

Beard club contact information and mailing address

How to reach beard club if cancellation fails

If you cannot cancel through the website or app, or if your cancellation was not processed correctly, contact Beard Club directly using these methods.

Email support (recommended for documented proof): support@thebeardclub.com

Phone support (US number, may incur international charges): 1 (844) 523-2737. Note that Beard Club does not accept cancellation requests by phone, but you can call to discuss refunds or billing issues.

Mailing address (for formal complaints or certified letters):
The Beard Club
79 Westwood Ave
Westwood, New Jersey 07675
USA

If you mail a cancellation request via postal mail, send it certified mail with return receipt so you have proof of delivery. This method is slow but creates undeniable evidence of your cancellation request date.

Escalation path if beard club does not respond

If Beard Club ignores your cancellation request or refund request for more than 30 days, file a complaint with the National Bureau of Consumer Protection (NBCP) of the Department of Trade and Industry in the Philippines. Visit dti.gov.ph, select your region, and file a consumer complaint online or in person. Include all emails, screenshots, and bank statements showing the charges and your cancellation attempts.

The DTI can compel Beard Club to refund money and change their cancellation policies. There is no cost to you.

Summary: your path to canceling beard club successfully

Canceling Beard Club is straightforward if you follow the steps and deadlines outlined above. The key is acting before your 72-hour cancellation window closes. Log into your account, select your subscription, click Cancel, take a screenshot, and confirm your cancellation via email. If you are charged after cancellation, request a refund immediately and escalate to the DTI if Beard Club denies you.

Your consumer rights under Philippine law are clear: you can cancel any subscription without penalty, and you deserve a refund if charged after a valid cancellation request. Do not accept "no" from customer service if you have followed the proper process.

Stopee has helped thousands of consumers cancel subscriptions they no longer want and recover unwanted charges. If you need support navigating your cancellation, understanding your rights, or filing a complaint with the DTI, Stopee.com provides detailed guides and community forums where Filipino consumers share their cancellation experiences. Your money is yours to keep-canceling is your right.