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Cancel Cheateye.Ai: Step-by-Step Guide
How to cancel Cheateye.AI and stop auto-renewal charges in the philippines
What Cheateye.AI is and why you might want to cancel
Cheateye.AI is an AI-powered subscription service that offers automated search and monitoring features, primarily through a recurring plan called Radar. The company behind it is Saasvertising LLC, registered at 140 W. Main Street, Riverton, WY 82501, USA. If you activated Radar, you're enrolled in an auto-renewing subscription that charges you regularly unless you cancel before the next billing cycle.
How the radar subscription actually works
When you sign up for Cheateye.AI, the service typically includes a 7-day free trial for Radar. After those 7 days, your account automatically converts to a paid subscription. The Terms do not mention a minimum contract period, which means you're free to cancel anytime, but the auto-renewal continues silently until you take action. Many users in the Philippines report being surprised by charges they didn't expect because they didn't cancel during or before the trial window closed.
Radar itself performs automated searches every 7 days and displays results in your account dashboard. The trial includes a free zone extension and one new search, but once the paid plan kicks in, you're charged a regular fee for continued access. If you're no longer using the service or you activated it by accident, cancelling immediately protects you from unnecessary charges.
Who runs Cheateye.AI and how to reach them
Saasvertising LLC operates Cheateye.AI without a published Philippines office or local support team. Your only contact method is email support at support@cheateye.ai or phone at +1 (505) 201-1412. Response times typically run within 24 hours according to company information. Because there's no local presence, all cancellation requests go through the US-based support team, which means timing matters and clear documentation is essential.
Pricing and what you're actually paying
Understanding your charges helps you act quickly and avoid repeated billing after cancellation.
| Plan | Billing frequency | Charge in USD | Approximate PHP | Trial period |
|---|---|---|---|---|
| Radar | Monthly | $9.99 | ₱550-₱600 | 7 days free |
| Custom or variable plans | Per agreement | Variable | Variable | See invoice |
The PHP amounts above are rough conversions based on current exchange rates. The exact peso amount on your statement depends on your payment method and the time of transaction. Always check your credit card, debit card, GCash, or Maya receipt for the actual charge. Some users report seeing charges in different currencies or amounts than advertised, so trust your bank statement as the source of truth.
Why you should cancel Cheateye.AI
You might be considering cancellation for several practical reasons.
Common reasons users cancel
- You activated the free trial but don't need the service and want to stop auto-renewal before day 7 ends.
- You're not using the automated search features or they don't deliver the value you expected.
- You signed up accidentally or clicked through without understanding the trial-to-paid conversion.
- You found a cheaper or better alternative tool.
- You were charged multiple times or after attempting to cancel previously.
- You want to avoid charges while traveling or during tight budget periods.
When cancellation becomes urgent
Public reviews on Trustpilot and other platforms show recurring billing issues. One user reported ongoing charges of €7.90 (approximately ₱480) even after removing their card from the account. Another documented a charge exceeding $60 (about ₱3,430) a month after they believed they had cancelled. These aren't isolated incidents, which is why Stopee recommends acting quickly and saving proof of your cancellation request. The sooner you cancel, the sooner your charges stop, and the clearer your paper trail becomes if disputes arise.
Your consumer rights under philippine law
The Consumer Act of the Philippines (Republic Act No. 7394) protects you when dealing with subscription services and auto-renewal practices.
What the law says about auto-renewal and trials
Under the Consumer Act, companies must clearly disclose all material terms before you're bound to a contract, including the cost, duration, auto-renewal terms, and cancellation method. The law also gives you the right to cancel any recurring service without penalty, as long as you follow the cancellation procedure the company discloses. If Cheateye.AI failed to make their trial-to-paid conversion clear or did not provide a simple cancellation method, you have grounds to dispute charges.
The Consumer Act also protects you against unfair contract terms. If cancellation is unreasonably difficult or if the company continued billing after you cancelled, you can file a complaint with the Department of Trade and Industry (DTI) or seek a chargeback through your payment provider. Keep all cancellation emails, screenshots, and billing statements as evidence.
Escalation path if Cheateye.AI refuses to refund
If Cheateye.AI ignores your cancellation request or denies a refund you believe you're owed, you have two escalation routes. First, contact your bank or payment provider (credit card issuer, GCash, Maya) and file a dispute or chargeback request. Provide them with proof of your cancellation request email and the timeline of charges. Second, file a formal complaint with the Department of Trade and Industry (DTI) at their website or your nearest regional office. The DTI can investigate unfair trade practices and compel refunds on your behalf. Stopee has seen the DTI successfully resolve similar cases where companies ignored cancellation requests.
How to cancel Cheateye.AI step by step
Cancellation requires you to contact Cheateye.AI's support team directly because there is no self-service cancellation portal in your account dashboard.
Before you send your cancellation request
Preparation prevents delays and protects you if disputes arise later. Take screenshots now, while your account still exists and shows your subscription status clearly.
- Log into your Cheateye.AI account using your email and password.
- Take a full-screen screenshot of your account dashboard showing:
- Your active subscription (Radar or any other plan)
- The next billing date
- The amount you're charged
- Check your email for the most recent invoice or billing confirmation from Cheateye.AI and save a copy.
- Write down the exact charge amount that appears on your bank statement, GCash, or Maya app.
- If you activated a free trial, count the days remaining in your trial window. If you're on day 6 or later, your cancellation is urgent.
Sending your cancellation request via email
Email is your only documented cancellation method for Cheateye.AI. The company's published policy states that cancellations take effect at the end of your current billing cycle, so timing matters.
- Open your email client and compose a new message to support@cheateye.ai.
- Use a clear subject line: "Cancellation request for [your email address]" or "Cancel my Radar subscription immediately."
- In the email body, include:
- Your full name
- The email address tied to your Cheateye.AI account
- A clear statement: "I request immediate cancellation of my subscription, effective immediately or at the end of the current billing period, whichever the company policy requires."
- The current billing date and next charge date (from your screenshot)
- A request for written confirmation of cancellation
- Your phone number (optional, but speeds responses)
- Attach your account screenshot to the email as proof of the active subscription.
- Send the email and save a copy in a folder labeled "Cheateye.AI Cancellation" for your records.
- Do not close your email or delete any part of the thread. You'll need it as proof.
Pro tip: Send your cancellation email early in the morning, US time (before 10 AM Mountain Time). Cheateye.AI's support team is US-based, so timing your email to their business hours increases the chance of same-day processing.
If you need to cancel by phone
Phone cancellation is possible but harder to prove than email. If you choose this route, use it only as a backup after email fails or if you're on day 7 of your trial with hours to spare.
- Call +1 (505) 201-1412 during US business hours.
- Be prepared for a wait. Have your account details ready:
- Your email address
- Your full name
- Your account creation date
- The last charge amount
- State your cancellation request clearly: "I want to cancel my Radar subscription effective immediately."
- Ask the support representative to confirm the cancellation date and next billing date in your account.
- Ask them to send a written confirmation email within 1 hour after the call ends.
- End the call, then follow up with an email to support@cheateye.ai repeating your request and referencing the call time and representative's name (if you captured it).
Warning: Phone cancellations without email follow-up can be disputed later if Cheateye.AI claims they never received the request or misunderstood your intent. Always confirm by email.
What happens after you cancel
Cancellation doesn't always mean immediate access loss, and timing varies depending on how Cheateye.AI processes your request.
The cancellation timeline
According to Cheateye.AI's stated policy, cancellations take effect at the end of your current billing cycle. This means if your next billing date is in 5 days, you'll lose access in 5 days, not immediately. However, you should not be charged again after the cancellation takes effect. Stopee recommends confirming this timeline in the support team's response email.
- Days 1-2: Support team receives your cancellation request and processes it. You'll receive a confirmation email.
- Days 2-3: Your account status changes to "cancelled" or "pending cancellation" (depending on Cheateye.AI's system).
- End of billing cycle: Your access to Radar features ends. You can no longer use automated searches or view new results.
- Next billing date: No charge should appear. If a charge does, it's a billing error requiring immediate escalation.
After access ends: what you should do
The cancellation process doesn't end when your access disappears. Protect yourself by monitoring your billing for 30 days after the planned access end date.
- Mark your calendar for the next scheduled billing date (usually 7 to 30 days after you cancel, depending on your billing cycle).
- On that date, check your bank statement, credit card, GCash, or Maya account for any new charges from Cheateye.AI.
- If no charge appears, save a screenshot of your statement showing the date range and "no charge" confirmation.
- Wait 60 days total before considering the cancellation fully resolved. Delayed charges can appear unexpectedly due to billing system lags.
- If a charge does appear after cancellation, contact your payment provider immediately and file a dispute. Provide them with your cancellation confirmation email as evidence.
Refunds: what you can expect
Refund eligibility depends on when you cancel and how much of your billing cycle remains.
Trial period refunds
If you cancel before your 7-day free trial ends, you owe nothing and no refund is necessary. Your account simply transitions to inactive status without any charge. This is the ideal cancellation scenario.
Post-trial refunds
If you're already charged and cancel within a reasonable timeframe, you may be eligible for a pro-rata refund (a refund for unused days). However, Cheateye.AI's published terms do not explicitly promise pro-rata refunds. You can request one by including this language in your cancellation email: "I request a pro-rata refund for the unused portion of my billing period" or "Please refund charges for days I was unable to use the service due to [reason]."
Stopee recommends requesting the refund in writing, but the company is not legally obligated to grant it unless you can demonstrate they breached the Consumer Act of the Philippines (for example, by failing to disclose auto-renewal terms clearly). If they refuse, escalate to the DTI or file a chargeback claim with your bank.
Chargeback as a last resort
If Cheateye.AI refuses to refund you and you believe the charge was unauthorized or fraudulent, you can file a chargeback or dispute with your payment provider. This is particularly effective if the company failed to honor a cancellation request or charged you after you cancelled. Provide your bank with:
- Your cancellation request email to support@cheateye.ai
- The company's response (or lack thereof)
- Screenshots of your account showing the cancelled status
- Your billing statement showing the contested charge
Most banks in the Philippines (BDO, BPI, Metrobank) and digital wallets (GCash, Maya) have consumer dispute teams that can reverse unauthorized charges. The process typically takes 7 to 30 days.
Common cancellation mistakes to avoid
Cancellation friction is real, and one misstep can leave you charged for another billing cycle. Learn from others' experiences.
Mistake 1: deleting your card instead of cancelling the subscription
Many users remove their payment method from Cheateye.AI hoping this will stop charges. It doesn't. When your billing date arrives, the company's system will attempt to charge the card, fail, and then retry multiple times. Some users report receiving "failed payment" notices weeks later, or the company eventually succeeds in charging an outdated card linked to your account through other data sources. Always cancel the subscription itself, not just the payment method.
Mistake 2: not saving cancellation proof
If you cancel by email and don't keep a copy of your request and the support team's response, you have no evidence if a dispute arises. Save every email in a dedicated folder. If you call, follow up with an email confirmation. Stopee has helped thousands of consumers reverse unwanted charges simply because they documented their cancellation attempt.
Mistake 3: cancelling too late in your trial
The 7-day trial converts to a paid subscription automatically. If you cancel on day 7 or day 8, you may already be charged. To be safe, cancel by day 6 at the latest. Even better, cancel on day 2 if you know you don't want to keep the service.
Mistake 4: assuming silence means cancellation
If you email Cheateye.AI and don't receive a response within 24 hours, don't assume your request was processed. Follow up with a second email referencing your first request. If the company doesn't respond by email, call +1 (505) 201-1412 and ask a support representative to confirm your cancellation status in the system and send you written proof.
Mistake 5: not checking your statement after the billing date
Some users cancel but don't verify that charges actually stopped. Set a phone reminder for the day after your scheduled next billing date. Check your account immediately. If an unexpected charge appears, contact your bank or payment provider the same day while the transaction is still recent enough to dispute.
Checklist: your cancellation action plan
Use this checklist to stay organized and ensure you don't miss any step.
| Action | Timeline | Status |
|---|---|---|
| Take screenshots of your account and billing info | Today | ☐ |
| Send cancellation email to support@cheateye.ai | Today (before day 7 of trial) | ☐ |
| Save the support team's response email | Within 24 hours | ☐ |
| Follow up by phone if no email response within 24 hours | Day 2 | ☐ |
| Confirm cancellation in your Cheateye.AI account | Day 3 | ☐ |
| Monitor your bank statement on the next billing date | Billing date + 1 day | ☐ |
| File a chargeback if an unwanted charge appears | Within 60 days of charge | ☐ |
What users say: real cancellation experiences
Public reviews and user reports provide insight into what to expect when you cancel Cheateye.AI.
The good: straightforward cancellations
Some users report smooth cancellations when they contacted support quickly. One reviewer noted that after sending a cancellation email on day 5 of their trial, they received a confirmation within 6 hours and were never charged. Another user successfully cancelled a one-month-old subscription and said the support team was responsive and professional.
The problematic: recurring charges after cancellation
Multiple reviews on Trustpilot mention charges continuing after cancellation attempts. One user reported a recurring €7.90 charge (approximately ₱480) appearing multiple times even after removing their card and requesting cancellation. Another documented ongoing charges of $60 or more (over ₱3,400) a month after they believed they'd cancelled. These cases suggest billing system issues or poor tracking of cancellation requests on Cheateye.AI's end. The users who resolved these issues fastest were those who filed chargebacks with their banks within 30 days of the unwanted charge.
The preventable: accidental signups and trial oversight
Several reviews indicate users clicked through sign-up screens without fully understanding that a trial would auto-convert to a paid plan. These are primarily user-experience issues, but they highlight why Stopee recommends reading all onscreen warnings during signup and setting calendar reminders to cancel before your trial expires.
Contacting Cheateye.AI and saasvertising LLC
Use these contact methods to reach the company directly for cancellation or billing questions.
Email support
Email is your primary and most documented cancellation method.
- Address: support@cheateye.ai
- Expected response time: Within 24 hours
- Use this for: All cancellation requests, refund requests, and billing disputes
Phone support
Phone support is available but should be used as a backup or for urgent issues close to your billing date.
- Number: +1 (505) 201-1412
- Operating hours: US business hours (Monday to Friday)
- Use this for: Urgent cancellations, account verification, or follow-up on ignored email requests
Company mailing address
The registered address for Saasvertising LLC (the company behind Cheateye.AI) is:
Saasvertising LLC
140 W. Main Street
Riverton, WY 82501
USA
This address can be used to send formal written complaints or certified cancellation requests if email and phone support fail. Use this as a final escalation step before filing a complaint with the DTI or disputing charges with your bank.
Final summary: your path to cancelling Cheateye.AI
Cancelling Cheateye.AI is straightforward if you act fast and document every step. The subscription converts from free trial to paid after 7 days, so timing is critical. Email support at support@cheateye.ai with a clear cancellation request, include screenshots of your account, and save their response. Monitor your bank statement after the next billing date to confirm charges have stopped. If the company refuses to refund you or continues billing after cancellation, escalate to your payment provider with a chargeback or dispute claim, backed by your cancellation email as evidence. The Consumer Act of the Philippines protects your right to cancel auto-renewing subscriptions without penalty.
Stopee is committed to helping consumers like you navigate cancellation with confidence and clarity. Whether you're dealing with Cheateye.AI or another subscription service, Stopee has helped thousands of consumers cancel unwanted subscriptions, recover unauthorized charges, and avoid auto-renewal traps. Visit Stopee.com today to access our full library of cancellation guides, step-by-step instructions, and consumer rights resources. Your next billing cycle depends on the action you take today.