Manage Monster

How to cancel monster and stop recurring charges in the philippines

What is monster and why you might want to cancel

Monster is a global online hiring and job search platform where employers post vacancies, job seekers upload resumes, and recruiters access candidate databases. In the Philippines, you may know it as Foundit (formerly Monster Philippines), though the main paid services now run through Monster's global website at monster.com.

Here's what matters for cancellation: Monster offers free basic job search access, but charges employers and recruiters for premium posting, applicant management, and distribution tools. If you signed up for a paid plan and want to stop the charges, you need to act before your next billing cycle renews.

Who actually gets charged for monster

Most job seekers in the Philippines use Monster for free and never see a bill. The charges that trap users are usually aimed at employers and recruiters. If you posted a job, accessed applicant networks, or upgraded through the web, App Store, or Google Play, you may have an active subscription without realizing it.

Many users tell Stopee they felt confused because account deletion didn't stop the charges. That's because canceling your subscription and deleting your account are two separate actions. You must explicitly cancel the subscription first, then optionally delete the account afterward.

Monster's pricing in the philippines

Monster's paid plans run at approximately PHP 1,017 per day for Monster+ Standard, or PHP 16,894 per month for Monster+ Pro (converted from USD at roughly 1 USD = 56.5 PHP). Your bank may add foreign transaction fees on top if the charge processes in US dollars, which often happens depending on how you signed up.

The practical reality: if you're paying daily, that's PHP 30,510 monthly. If you're on the monthly plan, expect PHP 16,894 every 30 days until you cancel. Both amounts renew automatically unless you cancel before the renewal date.

Why canceling monster matters and when you should act

Delay costs you real money. Monster's terms allow automatic renewal at the end of each billing cycle, which means if your renewal date is tomorrow and you wait until next week, you've just paid for another full month or 30 more days you didn't use.

Common reasons to cancel monster

Job seekers often cancel because they found work elsewhere and no longer need the platform. Employers and recruiters cancel because they've filled their positions, switched to a competitor like JobStreet or Indeed Philippines, or discovered that Monster's local market penetration isn't strong enough for their hiring needs.

Some users cancel because they struggle with Monster's less intuitive interface compared to platforms like Kalibrr or JobManila. Others report frustration with email notification defaults that continue long after they've stopped using the service. At Stopee, we've tracked cancellations driven by unexpected charges in foreign currency and poor customer support responsiveness for local Philippines users.

The cost of waiting to cancel

If your renewal date is in 3 days and you haven't canceled yet, you'll be charged again. If you cancel after the charge posts, Monster's terms typically do not guarantee a refund, though you may have consumer protection rights under the Consumer Act of the Philippines (Republic Act No. 7394). Your best protection is to cancel before the renewal date and capture proof.

How to cancel monster: step-by-step for each platform

Cancellation takes 5-10 minutes if you know where to look. We'll walk you through the exact steps for the web account, Apple App Store, and Google Play, since Monster charges can come from any of these channels.

Cancel monster through the web account

This is the main cancellation route and the one most likely to work first time if you signed up directly on Monster's website.

1. Go to monster.com and log in with your email and password.
   • If you've forgotten your password, click "Forgot password" and check your email for a reset link.
2. Click on your account icon or profile menu (usually top right of the page).
   • Look for "Account Settings," "My Account," or "Billing."
3. Find and click the "Subscription" or "Billing" section.
   • You should see your current plan, next renewal date, and payment method.
4. Locate the "Cancel Subscription" or "Manage Subscription" button.
   • Some accounts show this as "Cancel Plan" or "End Subscription."
5. Click to cancel and follow any confirmation prompts.
   • Monster may ask why you're leaving. This feedback is optional; you can skip it and proceed.
   • You may see a retention offer (a discount or trial extension). If you want to leave, decline it and confirm cancellation.
6. Look for a confirmation message or check your email for a cancellation receipt.
   • Pro tip: Take a screenshot of the confirmation screen immediately. Save the confirmation email as well.

Cancel monster through apple app store

If you subscribed through the Apple App Store (on iPhone or iPad), you must cancel there, not in the Monster app. Web account cancellation won't affect App Store subscriptions.

1. Open the Apple App Store app on your iPhone, iPad, or Mac.
   • Do not open the Monster app itself.
2. Tap your profile icon in the top right corner.
   • Select "Subscriptions" from the menu.
3. Find and tap "Monster" in the list of subscriptions.
   • You'll see your plan, renewal date, and payment method.
4. Tap "Cancel Subscription" or "Edit Subscription."
   • If you see "Edit," tap it and then choose "Cancel."
5. Confirm the cancellation when prompted.
   • Apple will show you the exact date your subscription ends. Charges stop after that date.
6. Take a screenshot of the confirmation screen and note the end date in your calendar.
   • Warning: You'll retain access to Monster until the end of the current billing period. After that date, you lose access and are not charged again.

Cancel monster through google play

If you subscribed through Google Play (Android phone or tablet), cancel through the Play Store, not inside the Monster app.

1. Open the Google Play Store app on your Android phone or tablet.
   • Do not open the Monster app itself.
2. Tap your profile icon in the top right corner.
   • Select "Payments and subscriptions."
3. Tap "Subscriptions."
   • You'll see all active subscriptions linked to your Google account.
4. Find and tap "Monster."
   • You'll see the plan details and next renewal date.
5. Tap "Cancel subscription."
   • Google Play may ask why you're canceling. Answer or skip; this doesn't affect the cancellation.
6. Confirm your cancellation choice.
   • Pro tip: Google Play shows you the exact date access ends. Screenshot this date and add it to your calendar.

What happens after you cancel monster

Once cancellation goes through, your access remains active until the end of your current billing period. After that, you can no longer log in, post jobs, or access applicant data. You won't be charged again if you cancel before the renewal date.

Confirming your cancellation

Check your email within 24 hours for a cancellation confirmation from Monster. If you don't see one, log back into monster.com and visit the Billing section again. The plan should show a status like "Canceled" or "Ending on [date]." If it still shows as active, the cancellation didn't go through-try again or contact Monster's support team.

At Stopee, we recommend saving three pieces of evidence: the cancellation confirmation email, a screenshot of the Billing page showing cancellation status, and a note of the date you canceled. These protect you if a charge appears later.

Deleting your monster account (optional)

Canceling the subscription does not delete your account or erase your profile, job posts, or applicant messages. If you want to remove yourself completely, you must separately delete the account. Log in to monster.com, go to Account Settings, and look for "Delete Account" or "Close Account." Follow the prompts. This step is optional; many users cancel the subscription but keep the account in case they return.

Unsubscribing from email notifications

Monster's email alerts often continue even after subscription cancellation. To stop these, open any Monster email notification, scroll to the bottom, and click "Unsubscribe" or "Manage Preferences." You can also log into your account, find Email Preferences or Notification Settings, and turn off all alerts manually.

Refunds, consumer rights, and what to do if monster keeps charging

Monster's standard terms do not provide refunds for partial months or unused time once a charge posts. However, you have protections under Philippine consumer law.

Your rights under the consumer act of the philippines

The Consumer Act of the Philippines (Republic Act No. 7394) requires that services be delivered as promised and that billing be transparent. If Monster charged you without clear consent, continued charging after you canceled, or failed to honor a cancellation request, you have grounds to dispute the charge.

Stopee recommends following this sequence: First, try to cancel through the official channels we've outlined. If the subscription still shows as active after 48 hours, or if a charge appears after you canceled, contact Monster's customer support with your cancellation confirmation. If Monster doesn't respond within 7 days or refuses to reverse the charge, file a complaint with the National Consumer Commission (NCC) or your bank's dispute resolution team.

Requesting a refund from monster

Contact Monster's support team and request a refund for any charges made after your cancellation date. Include your screenshot of the cancellation confirmation, the charge date, and the amount in PHP. Be clear and factual. Monster may grant a one-time courtesy refund, especially if you act within 30 days of the unwanted charge.

If Monster refuses, escalate to your bank. If you paid by credit card or debit card, file a chargeback dispute. Explain to your bank that you canceled the subscription but were charged again. Your bank will investigate and may reverse the charge. If you paid through Google Play or Apple App Store, dispute through those platforms' own refund systems.

When to escalate to the national consumer commission

If Monster ignores your refund request, your bank denies the chargeback, and the charge was significant (over PHP 5,000), file a formal complaint with the National Consumer Commission (NCC). The NCC handles consumer disputes in the Philippines and can compel Monster to refund you. You'll need your cancellation proof, the charge receipt, and bank statements showing the unwanted transaction.

Common mistakes that trap users and how to avoid them

It's frustrating to discover that you've been charged despite thinking you canceled. The good news is these mistakes are all preventable.

Mistake 1: canceling on one platform but not the others

If you signed up on the web but also downloaded the Monster app and linked it to your Apple or Google account, you may have two active subscriptions. You must cancel both separately. Many users cancel the web subscription, assume they're done, and miss the App Store charge that keeps coming. Check all three places (monster.com, Apple App Store, Google Play) and cancel any that show an active plan.

Mistake 2: confusing account deletion with subscription cancellation

Deleting your Monster account does not cancel your subscription. You must cancel the subscription first. If you delete the account without canceling, the billing information may remain on file and charges may continue. Always cancel the subscription, wait for the confirmation, and only then delete the account if you wish.

Mistake 3: canceling too late in the billing cycle

If you cancel on the 28th of the month and your renewal date is the 30th, the next charge will still go through. You must cancel before the renewal date shown in your Billing section. Mark the renewal date in your calendar and set a phone reminder for 2 days before. This gives you a buffer to cancel without another charge posting.

Mistake 4: not saving proof of cancellation

Many users cancel but don't take screenshots or save the confirmation email. If a charge appears later and you contact Stopee or your bank without proof, they have little to work with. Screenshot the cancellation confirmation screen, save the confirmation email, and note the cancellation date. These three pieces of evidence protect you if disputes arise.

Mistake 5: trusting email unsubscribe alone

Unsubscribing from Monster's email list does not cancel your subscription. It only stops promotional and notification emails. Your billing subscription remains active and will renew. You must complete the subscription cancellation steps outlined above to stop charges.

Pricing and billing summary for monster in the philippines

Note: Exchange rates and pricing are subject to change. Your actual PHP charge may vary depending on your bank's conversion rate and any foreign transaction fees applied. Always check your Monster Billing page for the exact amount before canceling.

Alternatives to monster in the philippines

If Monster isn't meeting your hiring or job search needs, several platforms serve the Philippine market effectively.

Top competitors in the philippines

Foundit (formerly Monster Philippines) offers local job listings with more Philippines-specific content. JobStreet is the market leader for job seekers in Southeast Asia and particularly strong in the Philippines. Indeed Philippines provides free job listings and applicant messaging. Kalibrr focuses on tech and startup roles with a modern interface. JobManila specializes in professional roles and has built strong community engagement.

Stopee has helped thousands of consumers cancel unwanted subscriptions and switch to platforms that better fit their needs. If you're moving to a competitor, use your cancellation confirmation from Monster as proof of the date you left, in case any disputes arise later.

Checklist: cancel monster in 5 steps

Use this checklist to stay organized and ensure nothing is missed.

• Step 1: Take a screenshot of your current plan, renewal date, and billing amount on monster.com, Apple App Store, or Google Play.
• Step 2: Cancel the subscription using the steps for your platform (web, Apple, or Google Play).
• Step 3: Screenshot the cancellation confirmation screen and save the confirmation email.
• Step 4: Mark the cancellation date and your subscription end date in your calendar.
• Step 5: Check your billing page after 48 hours to confirm the subscription shows as canceled. If not, repeat the cancellation steps or contact Monster's support.

After 30 days with no additional charges, you can be confident the cancellation succeeded.

Review your cancellation: common questions answered

After you cancel, questions often linger. Here's what to expect and how to handle it.

Will i lose access to my job posts and applicant data immediately?

No. You retain full access until the end of your current billing period. If you cancel on day 15 of a 30-day cycle, you keep access until day 30. This gives you time to download applicant messages, export job post details, or collect any data you need. After your access ends, you cannot retrieve this information, so download everything while you still have access.

Can i get a refund if i cancel mid-cycle?

Monster's standard policy does not refund partial months. However, your bank or the NCC may compel a refund if you canceled promptly and Monster did not deliver services as promised. Always ask Monster's support team first. If they refuse and you believe the charge is unjust, file a bank dispute or NCC complaint.

What if my renewal date passes before i see the cancellation confirmation?

If a new charge posts after you canceled, contact Monster immediately with your cancellation proof. Request a refund. If Monster refuses, escalate to your bank (chargeback) or the NCC. This is exactly why saving your cancellation confirmation is critical.

Will deleting my account stop the charges?

No. Account deletion and subscription cancellation are separate. Deleting your account may leave your subscription active and billing-enabled. Always cancel the subscription first, then optionally delete the account if you no longer want your profile visible.

Final steps and contact information

You now have the knowledge to cancel Monster without hidden charges or confusion. The key is to act before your renewal date, save proof, and follow up if anything goes wrong.

Where to find monster's contact and cancellation pages

For web account support or disputes: Visit monster.com and look for "Contact Us" or "Help" at the bottom of the page. You can also email their support team directly if a contact form is available. For App Store issues, use Apple's subscription support: settings.apple.com. For Google Play issues, use Google's subscription support: support.google.com.

If Monster ignores your cancellation request or refuses a justified refund, file a complaint with the National Consumer Commission at ncc.gov.ph or contact them at +63 2 8651 7800.

Next steps with stopee

If you run into trouble during cancellation or need help documenting a billing dispute, Stopee is here to guide you. Stopee has helped thousands of consumers in the Philippines cancel subscriptions like Monster and recover wrongful charges. Visit Stopee at stopee.com to file a formal cancellation assistance request, track your subscription status, or escalate a dispute with evidence templates.

Canceling Monster takes less than 10 minutes if you follow the steps above. You've got this-act before your next renewal date, save your proof, and move forward with confidence. Stopee is backing you up every step of the way.