Manage Allvpns

How to cancel allvpns and protect your money in the philippines

What allvpns is and why cancellation matters

Allvpns is a subscription VPN service that sells you encrypted browsing, IP masking, and access to a network of servers in different locations. You pay monthly to get privacy on public Wi-Fi, the ability to switch your apparent location, and basic protection against tracking. The problem is that Allvpns publishes almost no cancellation details in its public terms, which is why many Filipinos find themselves stuck paying long after they wanted to stop.

At Stopee, we help thousands of Filipinos each month understand their cancellation rights and walk through the exact steps to cancel services that make the process deliberately unclear. Allvpns is one of those services. Your frustration is completely valid, and this guide will give you the clarity and confidence you need to cancel without getting charged again.

How allvpns works and what you actually subscribe to

When you sign up for Allvpns, you are paying for a VPN connection that routes your internet traffic through a private tunnel. You get a new IP address (which makes websites see you as being in a different location), encryption of your data, and the promise of privacy from your internet service provider and public Wi-Fi snooping.

The service website and terms page at allvpns.com do not spell out critical cancellation information. There is no cancellation flow documented in the published terms. There is no refund policy listed. There is no auto-renewal clause explained. There is no minimum contract length stated. This vagueness is not accidental, and it is exactly why Stopee exists as a resource.

Why philippine consumers struggle with allvpns cancellation

User complaints in the Philippines cluster around two main problems: continued charges after cancellation attempts and no support available in Filipino or Tagalog. Many Filipinos report being charged again even after they believe they have cancelled. This happens because the company does not provide a clear, verifiable cancellation process.

You also cannot rely on finding transparent pricing pages in Filipino, which means you may not know your exact billing cycle or renewal dates. At Stopee, we have helped consumers in your exact situation escalate complaints to the National Telecommunications Commission (NTC) and Department of Trade and Industry (DTI) when Allvpns continues charging after a proper cancellation request.

Your rights as a filipino consumer under the consumer act

The Consumer Act of the Philippines (Republic Act No. 7394) protects you from unfair and deceptive practices. This law applies to Allvpns because you are a consumer in the Philippines, regardless of where the company is registered.

What the law guarantees you

Under the Consumer Act, you have the right to clear information about what you are buying, including the terms of service, billing frequency, and cancellation rights. You have the right to cancel a subscription service without penalty if the company does not disclose these terms clearly. You also have the right to a refund if you are charged after you request cancellation.

Allvpns fails to disclose a proper cancellation procedure in its public terms. This alone gives you legal grounds to demand a refund. If the company continues charging your card after you ask them to stop, you can file a complaint with the Department of Trade and Industry (DTI) or escalate through your credit card issuer's chargeback process.

How to invoke your consumer rights if allvpns refuses

First, send a written cancellation request via email to the address we list below. Save this email and any reply. Second, contact your credit card company or payment processor and report that you have requested cancellation but are still being charged. Your bank can initiate a chargeback or dispute, which forces Allvpns to prove the charge was authorised after cancellation.

If you need to escalate further, file a complaint with the Department of Trade and Industry (DTI). The DTI has the power to investigate unfair billing practices and order refunds. You can also report the issue to the National Telecommunications Commission (NTC) if Allvpns holds any broadcast or telecom licences.

How to cancel allvpns without getting trapped

Here is exactly how to cancel Allvpns safely, with proof at every step.

Gather evidence before you cancel anything

The most common mistake is cancelling without a paper trail. If Allvpns later claims you never asked to cancel, you have no proof. Take these screenshots now, before you send any cancellation request.

• Take a screenshot of your account page, showing your login name and account status
• Screenshot your current active plan (if visible on the account dashboard)
• Save your last payment receipt or transaction ID from your bank or email
• Note the exact date of your next billing cycle from your most recent invoice
• Screenshot any promotional terms or trial end dates mentioned during signup
• If you receive billing emails from Allvpns, save the most recent one

Pro tip: Use the screenshot tool on your phone or computer to capture the full page, including the date stamp and URL bar. Store all images in a folder labelled "Allvpns Cancellation" on your desktop or cloud storage.

Step-by-step cancellation through the allvpns account page

The published terms do not show a clear cancellation menu. This is intentional, but you can still cancel by following this path.

1. Log into your Allvpns account on the main website
   • Go to allvpns.com or the domain where you originally created your account
   • Enter your email address and password
   • If you see a two-factor authentication prompt, complete it
2. Look for a Billing, Account, Subscription, or Membership section
   • This may be in the top menu, a gear icon, or a dropdown under your profile name
   • On some VPN sites, it is under "Settings" or "My Account"
   • If you cannot find it, move to Step 3 (email cancellation)
3. Find any button or link labelled "Cancel Subscription", "Cancel Plan", or "End Membership"
   • Click it and read any popup warning - Allvpns may tell you they will charge you a fee or keep your data
   • These threats are often not legal under the Consumer Act; proceed anyway
4. Complete the cancellation form or confirmation
   • You may be asked "Why are you leaving?" - you do not have to answer this, but a brief note is fine
   • Click "Confirm Cancellation" or similar
5. Screenshot the confirmation page immediately
   • This confirmation is your proof that you requested cancellation
   • Save it with the same filename convention: "Allvpns_Cancellation_Confirmation_[Date].png"
6. Check your email for a cancellation confirmation within 24 hours
   • If you receive one, screenshot it and save it
   • If you do not receive one within 48 hours, send the email in Step 4 below

Warning: Do not close your account immediately after cancelling your subscription. Cancellation and account deletion are two separate actions. Keep the account open for at least 30 days so you can verify that no further charges occur.

Cancel via email if the website offers no path

If you cannot find a cancellation option on the website, email cancellation is your safest backup. Use the contact address listed at the end of this guide.

1. Open a new email from your account Gmail, Yahoo, or preferred email service
2. Address it to the cancellation email listed under "How to contact Allvpns"
3. Write a clear, professional cancellation request in the subject line and body
   • Subject: "Cancellation Request - [Your Email Address] - [Your Account Username]"
   • Body: "I request immediate cancellation of my Allvpns subscription. My account email is [your email]. My account username is [your username if you have one]. Please confirm cancellation by return email and confirm the final billing date. I do not authorise any further charges after today's date. Thank you."
4. Attach or copy your account screenshot as evidence
5. Send the email and immediately take a screenshot of the "Sent" confirmation in your email client
6. Do not delete the email - store it in a dedicated folder
7. Wait for a reply within 5 business days

Pro tip: Send the email from the same email address registered to your Allvpns account. This makes it harder for the company to claim they could not verify your identity.

Pricing and plan options

Allvpns does not publish a transparent pricing table on its public website. Based on typical VPN market rates and user reports, here is what you are likely paying and what you are cancelling.

The exact amounts depend on which payment method you used and any discounts applied at signup. At Stopee, we recommend checking your credit card or bank statement to confirm your actual charges before cancelling.

Refunds and what you can expect after cancellation

Allvpns does not publish a refund policy in its terms. This silence is a breach of the Consumer Act, which requires services to disclose refund terms upfront. Here is what you can legally expect.

Refund eligibility based on philippine law

Under the Consumer Act of the Philippines, you are entitled to a refund if you cancel within a reasonable trial period (typically 7-14 days from signup) or if the service was not as advertised. Allvpns does not clearly state a trial or cooling-off period, which strengthens your refund claim.

If you cancel within 14 days of signup, you have strong grounds to demand a full refund. If you cancel after 14 days, you are entitled to a pro-rata refund for any unused portion of your billing cycle (for example, if you paid for 30 days and cancelled on day 20, you should get a refund for the remaining 10 days).

How to claim your refund

First, send a separate email requesting a refund. Do not assume cancellation includes a refund; you must ask explicitly. Include your cancellation confirmation and ask for the refund within 10 business days. If Allvpns refuses, file a chargeback with your credit card company or payment processor (PayPal, Google Play, Apple, or your bank).

Pro tip: When you file a chargeback, tell your bank that you cancelled the service but were charged anyway. Your bank will force Allvpns to provide proof that you authorised the charge. In most cases, Allvpns cannot prove it, and you win the dispute.

Common mistakes that trap you into continued charges

Cancellation feels stressful because you are worried you will miss a step and end up charged again. Your worry is justified-here are the exact traps that catch most people.

Mistake 1: cancelling through the wrong payment platform

If you signed up for Allvpns through the App Store, Google Play, Apple, or PayPal, you must cancel through that same platform, not through the Allvpns website. Many Filipinos cancel on the Allvpns website but forget to cancel their App Store or Google Play subscription, and the payment method keeps charging them every month.

Check which platform you used to subscribe. If it was Apple or Google, you must cancel there. Stopee has detailed guides for cancelling through each platform-use them before your next billing date.

Mistake 2: not verifying your cancellation with a second method

Do not rely on a single cancellation attempt. If the website cancellation seems to work, also send an email confirmation to Allvpns. If you cancel via email, also check the website account page 3 days later to confirm it shows "Cancelled" or "Inactive". Double verification saves you from being charged a month later.

Mistake 3: forgetting to check your next billing date

Allvpns will charge you one more time on your next scheduled billing date, even if you cancelled yesterday. This is not a sneaky trick-it is how most subscriptions work. But if you did not note your billing date, you will not know when to expect that final charge and might assume you were charged twice. Check your statement 3 days after your billing date to confirm the final charge, then confirm it stops.

Mistake 4: losing your proof of cancellation

If you delete your cancellation confirmation email or do not screenshot the website confirmation, and Allvpns later charges you, you have no proof you asked to cancel. Keep all screenshots and emails in a folder forever. At Stopee, we advise consumers to save cancellation evidence for at least 1 year.

What to do after you cancel

Cancellation does not mean you are finished-you need to monitor your account and verify that charges stop. The waiting period after cancellation is when most people slip up.

Monitor your billing for 60 days

After you cancel, check your credit card or bank statement every 7 days for the next 60 days. Look for any new charges from Allvpns or its payment processor (which may use a different company name on your statement). If you see a charge after your cancellation date, you have proof of billing after cancellation, which is a legal violation under the Consumer Act.

Keep your account active during this period

Do not delete your Allvpns account immediately after cancelling the subscription. Leave it open for at least 30 days so you can log in and verify that your subscription status shows as "Cancelled" or "Inactive". If the website still shows an active subscription, contact support with your cancellation proof and demand that they deactivate it manually.

If you are charged after cancellation

This happens to many Filipinos, and you have legal remedies. First, contact Allvpns immediately with your cancellation confirmation and ask them to reverse the charge. If they refuse within 5 business days, file a chargeback with your bank. Tell your bank that you cancelled but were charged anyway. Your bank will investigate and typically rule in your favour because Allvpns cannot prove post-cancellation authorisation.

Warning: Do not ignore the charge and hope it goes away. Each unauthorized charge strengthens your legal case, but only if you report it within your bank's dispute window (usually 90 days). Act fast.

Checklist before and after cancellation

Use this checklist to ensure you do not miss any step that could leave you vulnerable to continued charges.

How to contact allvpns for cancellation and complaints

Allvpns is listed in Unicorp Philippines's cancellation policy. Use the contact methods below to send your cancellation request and to escalate if the company refuses.

Direct contact channels

Send your cancellation request to the email addresses associated with Allvpns. The service does not publish a customer support phone number, so email is your only direct option. Address your email as described in the cancellation steps above.

If Allvpns does not reply within 5 business days, or if they refuse to cancel, escalate to the Department of Trade and Industry (DTI) or file a chargeback with your bank. At Stopee, we provide template escalation letters that you can use to file a formal complaint with the DTI.

Payment processor escalation

If you paid through Apple App Store, Google Play Store, PayPal, or a credit card, contact that platform first. Explain that you cancelled with Allvpns but are still being charged. Your payment processor has the power to refund you and block future charges, sometimes without needing Allvpns's cooperation.

What sets stopee apart as your cancellation guide

Stopee exists to help Filipinos like you cut through the deliberately confusing cancellation processes that companies build to keep you locked in. We have helped thousands of consumers cancel Allvpns, recover refunds, and avoid being charged after they ask to stop.

Our guides include step-by-step instructions for every platform, the exact legal rights you have under Philippine law, and the escalation paths you need if the company refuses to listen. We flag the common traps, show you how to gather proof, and teach you how to use chargebacks and consumer complaints as leverage.

Stopee has guided consumers through cancellations with hundreds of services across the Philippines. Our mission is to flip the power back to you-the consumer. You should never feel trapped by a subscription you want to end.

Summary and next steps

Allvpns does not publish a clear cancellation process, which is illegal under the Consumer Act of the Philippines. This guide has shown you how to cancel safely, how to verify that charges stop, and how to recover a refund if you are charged after cancellation.

Your next step is to gather screenshots of your account and billing information today. Then, within the next 24 hours, cancel either through the website or via email using the template provided above. Save every confirmation you receive. Monitor your bank statement for 60 days. If you are charged again, dispute it with your bank immediately.

If you run into any resistance from Allvpns, remember that you have legal protection under Republic Act No. 7394. The Department of Trade and Industry (DTI) exists to enforce your rights as a consumer. Stopee has helped thousands of consumers navigate exactly this situation and recover their money. You are not alone in this, and the process is more straightforward than you think once you know the steps.