Manage MyFitnessPal Premium

How to cancel MyFitnessPal premium and stop unwanted charges

What MyFitnessPal premium is and why you might want to cancel

MyFitnessPal Premium is the paid tier of the MyFitnessPal nutrition and fitness tracking app. It removes ads, unlocks advanced macronutrient tracking by gram, delivers meal-level analysis, exports your data, and includes voice and photo logging on supported devices. For many users, these features justify the cost. For others, the subscription becomes a low-priority expense or duplicates tools they already own elsewhere.

You chose MyFitnessPal for a reason. If that reason has changed or the cost no longer fits your budget, cancelling is the right call. Stopee exists to help you understand exactly how to do it without friction.

Subscription pricing in the united states

MyFitnessPal Premium pricing varies by the platform where you subscribed (iOS, Android, or web), and promotional pricing may apply when you first signed up. Here's what you typically see:

Common reasons users cancel MyFitnessPal premium

Subscription creep is real. You signed up when the feature set felt essential, but over time your fitness goals shift, your budget tightens, or you discover a free tool that works just as well. Others cancel because they've switched to a competitor like Cronometer or Lose It, or because the app's recent updates don't match their workout style anymore. Some users cancel after an unexpected charge hits their account-a reminder that auto-renewal works in the company's favor, not yours.

Whatever your reason, Stopee recommends acting before your next billing cycle. The longer you delay, the higher the chance of another unwanted charge.

Your consumer rights under US federal law

The Restore Online Shoppers Confidence Act (ROSCA), enforced by the Federal Trade Commission, gives you explicit protection when cancelling subscription services. Here's what the law requires MyFitnessPal to do for you:

What ROSCA requires from subscription services

Under ROSCA, MyFitnessPal must provide you with a simple, straightforward way to cancel your subscription. The cancellation mechanism must be just as easy as signing up was. If you subscribed with one click, cancellation should never require five pages of navigation or a phone call to customer service. The company must also obtain your express informed consent before charging you for renewal, and must clearly disclose all material terms of the subscription before you pay.

Most importantly, ROSCA requires MyFitnessPal to honor cancellation requests promptly. Delays, hidden friction, or refusing to cancel are all violations. If MyFitnessPal fails to cancel your subscription or continues charging you after you've cancelled, you have grounds to dispute the charges with your bank and to file a complaint with the Federal Trade Commission.

How the federal trade commission can help if you're stuck

If you've tried to cancel and MyFitnessPal ignored your request, or if charges continue after you thought you'd cancelled, file a complaint with the Federal Trade Commission at reportfraud.ftc.gov. The FTC takes subscription abuse seriously and has fined companies millions of dollars for ROSCA violations. Your complaint becomes part of the agency's enforcement data and strengthens future actions against bad actors.

Where and how to cancel MyFitnessPal premium

Cancellation location depends entirely on where you subscribed. Apple handles iOS subscriptions, Google handles Android, and the MyFitnessPal website handles web subscriptions. You cannot cancel in a different place than where you bought it, so the first step is identifying your platform.

Cancel MyFitnessPal premium on iPhone or iPad (iOS)

If you subscribed through the App Store on an Apple device, Apple-not MyFitnessPal-controls your subscription. You must cancel through your iTunes/App Store account. Follow these steps:

1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the very top of Settings.
   • If you don't see your name, you are not logged into iCloud. Log in with your Apple ID first.
3. Select "Subscriptions" (below "Name, Phone Numbers, Email").
4. Find and tap "MyFitnessPal" in the list.
5. Tap "Cancel Subscription" at the bottom of the screen.
   • Warning: Apple will ask why you're cancelling. You don't have to answer, but the feedback does help the company improve. You may skip this.
6. Confirm the cancellation by tapping the red "Confirm" button.

Pro tip: Your access continues until the end of your current billing period. Cancelling now stops the automatic renewal charge that would hit on your next renewal date. Take a screenshot of the confirmation screen for your records.

Cancel MyFitnessPal premium on android

Android subscriptions are managed through Google Play Store, not inside the MyFitnessPal app. Here's how to cancel:

1. Open Google Play Store on your Android device.
2. Tap your profile icon in the top right corner.
3. Select "Payments and subscriptions."
4. Tap "Subscriptions."
5. Select "MyFitnessPal" from the list.
6. Tap "Cancel subscription" at the bottom.
   • Google Play will show you when your subscription ends and when your next charge would have occurred.
7. Follow the on-screen prompts to confirm cancellation.

Pro tip: If you see an option to "pause" your subscription instead of cancelling, pause is a temporary hold (usually 1 month). Choose "Cancel" if you don't plan to return.

Cancel MyFitnessPal premium on the web

If you subscribed directly through the MyFitnessPal website or manage your account on a desktop computer, you have the most direct control. Log in and navigate to your subscription settings:

1. Go to myfitnesspal.com and log in with your account credentials.
2. Click or tap your profile icon in the top right corner.
3. Select "Settings" or "Account Settings."
4. Find the "Subscription" or "Premium" section (exact label varies).
   • Look for a link or button labeled "Manage Subscription" or "Subscription Settings."
5. Locate the "Auto-Renewal" toggle and switch it from "On" to "Off."
   • Warning: Toggling Auto-Renewal off does not delete your account or erase your data. It simply stops the automatic monthly or annual charge.
6. Save your changes and verify the toggle shows "Off."

Take a screenshot showing the date and the "Off" status. This becomes your proof of cancellation if a dispute arises later.

What happens immediately after you cancel

Cancellation doesn't mean instant service loss. You retain full Premium access through the end of your current billing period. If your monthly renewal date is March 15 and you cancel on March 5, you keep Premium features until March 15. No charge occurs on March 15. On March 16, you revert to the free tier, and your account loses ad-free access, macro analysis, and export features.

Preserve your data before the free tier kicks in

Premium subscribers can export food logs, exercise data, and nutrition reports. After your cancellation takes effect, this export feature disappears. If you want to keep a record of your fitness history, export it now while you still have Premium access:

1. Log into your MyFitnessPal account (web or app).
2. Navigate to "Settings" or "Account."
3. Look for "Export Data" or "Download My Data."
4. Select your date range and download the file (usually a CSV or PDF).
5. Save the file to your computer or cloud storage.

This export is your permanent record and works offline once downloaded. Stopee always recommends keeping a copy of any fitness or health data you've logged.

How to get a refund for unexpected charges

If MyFitnessPal charged you after you cancelled, or if you cancelled too late and were surprised by a renewal charge, refund recovery is possible. Your approach depends on how you paid.

Request a refund directly from MyFitnessPal

Start by contacting customer support and requesting a refund in writing. Be specific about the charge date, amount, and reason (e.g., "I cancelled on February 5, but was charged $19.99 on February 28"):

1. Log into your MyFitnessPal account.
2. Open Help or Support (usually at the bottom of the app or website).
3. Select "Billing" or "Subscription" as the category.
4. Click "Contact Us" and choose email or chat.
5. Write: "I was charged on [DATE] for MyFitnessPal Premium renewal. I cancelled my subscription on [EARLIER DATE]. Please refund this charge to my original payment method. My transaction ID is [if you have it]."
6. Send and save a copy of the email for your records.

Pro tip: Respond in writing (email), not live chat. Written proof is stronger if you need to escalate to your bank or the Federal Trade Commission later.

Dispute the charge with your bank or card issuer

If MyFitnessPal refuses to refund you or ignores your request for 7 to 10 business days, escalate to your bank. This is called a chargeback dispute. Your bank or credit card company is legally obligated to investigate unauthorized or unwanted charges:

1. Call the phone number on the back of your credit or debit card.
2. Say: "I want to dispute a charge for [AMOUNT] from MyFitnessPal dated [DATE]. I cancelled my subscription before this charge, and the company will not refund it."
3. Your bank will initiate a dispute and request documentation from MyFitnessPal.
4. Provide your bank with:
   • Your cancellation confirmation (screenshot or email receipt).
   • The refund request email you sent to MyFitnessPal.
   • Your transaction history showing the unwanted charge.
5. Your bank will issue a temporary credit within 1-3 business days and investigate over the next 30-60 days.

Warning: Disputes take time, but they work. Banks see these cases constantly and are experienced at determining whether a company broke ROSCA rules.

Avoiding the most common cancellation traps

Cancellation frustration often comes from missing a single step or misunderstanding where to go. You're not alone in finding the process opaque-Stopee hears from users every day who thought they cancelled but were charged anyway.

Trap 1: cancelling in the wrong place

The biggest mistake is cancelling inside the MyFitnessPal app when you subscribed through the App Store or Google Play. The app's settings do not control your subscription. You must cancel in the exact location where you subscribed: Apple Settings for iOS, Google Play for Android, or MyFitnessPal.com for web accounts. If you're unsure where you subscribed, check your email receipts from Apple, Google, or MyFitnessPal.

Trap 2: forgetting to toggle Auto-Renewal off on the web

Web users sometimes think logging out or deleting the app is the same as cancelling. It isn't. You must explicitly toggle the Auto-Renewal switch to "Off" in your Subscription Settings. Inactivity or uninstalling the app will not stop renewal charges.

Trap 3: mistaking a pause for a cancellation

Google Play and some apps offer a "pause" option alongside "cancel." Pause temporarily stops charges (usually 1 month), then resumes automatically. If you do not plan to return, select "Cancel," not "Pause."

Trap 4: not confirming the cancellation in writing

Screenshot or photograph your cancellation confirmation screen the moment you complete the process. Email it to yourself. This creates a dated record proving you acted on that specific date. When disputes arise weeks later, this screenshot is gold.

Trap 5: cancelling too close to your renewal date

If your renewal date is tomorrow and you cancel today, the charge may still go through. App Store and Google Play process renewals on the exact renewal date, regardless of same-day cancellation requests. If you're within 24 hours of renewal, you may not be able to stop the charge. In that case, cancel immediately after the charge hits and request a refund right away.

Stopping future unwanted subscriptions: a checklist before you go

Stopee recommends a final review before you consider this process complete:

Comparing fitness tracking subscriptions before your next choice

If you're cancelling MyFitnessPal because you want a different app, weigh your options carefully. Stopee recommends testing free tiers before committing to another paid subscription:

What to do if MyFitnessPal refuses to cancel

In rare cases, users encounter technical errors, missing menu items, or unresponsive customer service. If you cannot locate the cancellation button or your requests are ignored, escalate formally:

File a complaint with the federal trade commission

The FTC investigates subscription fraud and deceptive cancellation practices. Go to reportfraud.ftc.gov, select "Subscription for a Product or Service," and describe your issue in detail. Include dates, amounts, screenshots, and copies of any emails you sent to the company. The FTC does not resolve individual refunds, but complaints fuel enforcement actions and protect future consumers.

File a complaint with your state's attorney general

Your state consumer protection office can also investigate. Search "[Your State] Attorney General Consumer Complaint" online to find the filing portal. State investigators have authority to demand refunds on behalf of residents.

After cancellation: what's next

Cancelling a subscription you no longer value is a win for your budget and mental clarity. You've taken control. Now protect that momentum by auditing other recurring charges on your accounts. Stopee research shows the average American has 7 to 10 active subscriptions they've forgotten about.

Set a calendar reminder to review your subscriptions quarterly. Check your credit card or bank statement for charges you don't recognize. Unsubscribe or cancel the ones that no longer serve you. In a year, these small cancellations add up to hundreds of dollars back in your pocket.

If you hit a snag with another subscription in the future, return to Stopee. Our cancellation guides cover hundreds of services-from streaming apps to software to memberships-with the same step-by-step clarity and consumer-first advice you've read here. Stopee has helped thousands of consumers cancel unwanted subscriptions, recover refunds, and reclaim control of their spending. You're not trapped. The law is on your side, and the process is simpler than the company wants you to believe.

Contact information if you need to escalate

If MyFitnessPal's customer service ignores your cancellation or refund request, you have options beyond the in-app help form:

Federal Trade Commission (ROSCA complaints): reportfraud.ftc.gov

Your state's attorney general (consumer protection division): Search "[State] Attorney General" and look for the consumer complaint portal or phone number.

Your bank or credit card issuer: Call the number on the back of your card to initiate a chargeback dispute for unauthorized charges.