Manage Breeze Mental Health

How to cancel breeze mental health and avoid automatic renewal charges

What is breeze mental health

Breeze Mental Health is a licensed mental health provider operating across multiple U.S. states that offers psychiatric evaluations, behavioral health services, and ongoing treatment through both in-person and digital channels. The practice functions as a Professional Limited Liability Company and maintains physical office locations, with a registered address at Inside Beacon Center for Counseling, 5626 Frantz Road, Dublin, OH 43017. You'll find that Breeze Mental Health positions itself as an accessible entry point for adults seeking evidence-based mental health treatment, billing services on a per-visit basis for self-pay patients and offering superbills for out-of-network insurance reimbursement.

If you've enrolled in a subscription tier, membership bundle, or recurring service arrangement with Breeze Mental Health, you may face automatic renewal charges unless you take active steps to cancel. That's where Stopee comes in - we help you understand exactly how to terminate your relationship with this provider and recover unused funds.

How breeze mental health billing works

Breeze Mental Health operates on a flexible billing model. You may pay per individual visit at published cash rates, or you may have enrolled in a membership or recurring subscription that bundles access, follow-up care, or treatment packages. The provider publishes standard charges for initial psychiatric evaluations and routine follow-up visits, and accepts self-pay patients as well as those seeking out-of-network reimbursement. Understanding your specific enrollment type is the first step to canceling correctly - if you enrolled in recurring charges rather than paying per-visit, you'll need to actively cancel to stop future billing.

Where breeze mental health is registered

Breeze Mental Health's official mailing address for patient correspondence and formal cancellation requests is Inside Beacon Center for Counseling, 5626 Frantz Road, Dublin, OH 43017. You should use this address when submitting any written cancellation notice, refund request, or dispute correspondence.

Your federal cancellation rights under the FTC act

Federal law protects you when you cancel a health service subscription, and Stopee wants you to know exactly what those protections are.

The restore online shoppers confidence act (ROSCA) and auto-renewal rules

Under the Federal Trade Commission Act and the Restore Online Shoppers Confidence Act (ROSCA), any provider billing you on a recurring basis must comply with strict rules. You have the right to cancel a recurring subscription or membership at any time, and the provider must honor that cancellation without undue delay. The FTC requires that cancellation be "simple and easy" - meaning you should be able to cancel through the same method you used to sign up, or through a clear mechanism specified in your service agreement. If Breeze Mental Health makes cancellation deliberately difficult or vague, that practice violates federal law. Stopee recommends documenting every step of your cancellation attempt, because that documentation becomes your evidence if you later need to dispute a charge.

Your right to a refund under state law

Most U.S. states have consumer protection laws that require refunds for services you did not use. If you paid for a membership or service package with Breeze Mental Health and you cancel before consuming the full term or number of visits, you have a strong legal argument for a pro-rata refund. Some states go further: Ohio, for example, requires providers to issue refunds promptly if you cancel within a specified window. Check your state's consumer protection statutes or contact your state's Attorney General office if Breeze Mental Health refuses to refund unused fees. Stopee's role is to help you understand these rights so you can enforce them confidently.

How to cancel breeze mental health step-by-step

Follow this structured approach to terminate your subscription and create an unbreakable paper trail of your cancellation request.

Step 1: gather your enrollment documents and account details

Before you initiate cancellation, collect every piece of documentation tied to your Breeze Mental Health relationship. You'll need your patient ID or account number, the email address or phone number you used to sign up, the date you enrolled, and copies of any billing statements, invoices, or confirmation emails. Screenshot your current subscription status within the Breeze Mental Health app or account portal - this proves what you were paying for at the moment you decided to cancel. Having this information ready prevents delays and gives you undeniable proof of your enrollment if a dispute arises later.

Step 2: cancel through the breeze mental health app or website (easiest path)

Your first cancellation attempt should always be through the platform itself, because ROSCA requires that option. Here's exactly what to do:

1. Open the Breeze Mental Health app or log in to the web portal on your computer or smartphone.
   • If using iOS: tap Profile → Settings → My Account → Manage Subscription
   • If using Android: navigate to Profile → Settings → My Account → Manage Subscription
   • If using the website: log in and look for Account Settings or Billing & Subscriptions
2. Select your active subscription plan from the menu that appears.
3. Tap or click Cancel Subscription - you'll see a confirmation prompt.
4. Warning: Read the confirmation carefully. Some services try to hide refund disclaimers or lock-in language here. Note the effective cancellation date shown on screen.
5. Complete the cancellation flow by tapping Confirm Cancellation or the equivalent button.
6. Take a screenshot of the final confirmation page. This proof is your insurance policy against later billing disputes.
7. Check your email immediately for a cancellation confirmation from Breeze Mental Health. If you don't receive one within 5 minutes, the cancellation may not have gone through.

Step 3: if canceling through the app store or google play

If you signed up for Breeze Mental Health through Apple's App Store or Google Play Store (rather than directly through the Breeze website), you must cancel your subscription through that platform, not the app itself. Here's how:

1. For iPhone users: Open Settings → tap your name at the top → Subscriptions → find Breeze Mental Health → tap it → Cancel Subscription
2. For Android users: Open Google Play app → tap your profile icon (top right) → Manage your Google Account → Subscriptions → find Breeze Mental Health → tap it → Cancel Subscription
3. Follow the platform's prompts to confirm cancellation. Take a screenshot of the confirmation.
4. Pro tip: Cancellations through App Store or Google Play typically take effect at the end of your current billing cycle, not immediately. Check the cancellation confirmation to see your final billing date.
5. Email Breeze Mental Health directly (if you can find a support address) to inform them of your cancellation and to request a refund for any remaining balance on your membership or service package.

Step 4: cancel by mail if the app or website method fails

If you attempt to cancel through the app or website and the cancellation does not go through, or if no confirmation arrives, you must cancel by registered mail. This creates an irrefutable timestamp and delivery record.

1. Type or handwrite a cancellation letter that includes:
   • Your full name and date of birth
   • Your patient ID or account number
   • The email or phone number associated with your account
   • A clear statement: "I am requesting cancellation of my subscription effective immediately" or "effective [specific date]"
   • The date you are sending the letter
2. Place the letter in an envelope and address it to:
   Breeze Mental Health
   Inside Beacon Center for Counseling
   5626 Frantz Road
   Dublin, OH 43017
3. Go to your local U.S. Postal Service office and request Certified Mail with Return Receipt. This service costs about $8.00 and gives you proof of delivery.
4. Keep your receipt and the return receipt card once it arrives back at your address. These are your proof that Breeze Mental Health received your cancellation request on a specific date.
5. Warning: Regular first-class mail offers no proof of delivery. Always use Certified Mail when canceling by post.
6. Expect a confirmation email or phone call within 5 to 10 business days after delivery. If you don't hear back, follow up with a phone call to Breeze Mental Health's patient services line.

Timeline for cancellation to take effect

Knowing when your cancellation becomes official helps you predict your final billing date and spot unauthorized charges.

Effective dates and billing cycles

Cancellations processed through the app usually take effect at the end of your current billing cycle - not immediately. For example, if you cancel on the 15th of the month and your subscription renews on the 28th, you will be charged one more time on the 28th, and your subscription ends on that date. If you cancel through the App Store or Google Play, the same rule applies. Cancellations submitted by registered mail typically take effect within 5 to 10 business days of delivery, depending on the language in your service agreement. Pro tip: Always ask Breeze Mental Health to confirm in writing the exact date your cancellation becomes effective. This prevents confusion if a final charge appears on your statement.

Refunds and credit recovery

Your right to a refund depends on what you paid for and how much of your service you actually used.

Pro-rata refund calculations

If you paid for a membership or service package and you cancel before using all of it, you are entitled to a refund of the unused portion. For example, if you paid $300 for a 12-week membership, used 4 weeks, and canceled, you should receive a refund of approximately $200 (the cost of the 8 unused weeks). Calculate your refund like this: (Total Fee ÷ Total Service Days) × Unused Days = Your Refund. Keep this calculation in writing and include it in any refund request you send to Breeze Mental Health. Stopee recommends sending your refund request in a separate email or letter marked "Request for Pro-Rata Refund" so the company cannot claim it did not receive your demand.

Requesting a refund from breeze mental health

After you cancel, send a formal refund request to Breeze Mental Health within 30 days of your cancellation. Include your patient ID, the date you canceled, the dates you received services, your pro-rata calculation, and the refund amount you expect. Send this request by email if a support email is available, and by registered mail to the Dublin, OH address as backup. If Breeze Mental Health refuses to refund you within 30 days of your request, you have grounds to dispute the charges with your credit card company or bank.

Pricing and billing breakdown

Here's a snapshot of typical Breeze Mental Health charges so you know what you should expect to pay or what refund you should claim.

Common cancellation mistakes and how to avoid them

Canceling health services can be emotional and stressful, and mistakes happen. Here's what to watch for so you don't accidentally keep paying for a service you've ended.

Mistake 1: assuming cancellation is automatic

Many people believe that simply not using the app or not scheduling follow-up appointments will stop the charges. It won't. Breeze Mental Health will keep billing you on your renewal date unless you explicitly cancel your subscription. Mark your calendar 2 weeks before your next renewal date and cancel in advance. That timing buffer gives you room to fix any cancellation errors before another charge hits your payment method.

Mistake 2: canceling only through email without proof of delivery

Email is convenient, but it leaves room for Breeze Mental Health to claim they never received your request. If you cancel by email, follow up with a phone call within 48 hours and ask for a confirmation number. Better yet, send your cancellation request by registered mail as well, so you have irrefutable proof of delivery. Pro tip: Create a paper trail. Email, call, and mail a cancellation letter. Three attempts are far better than one.

Mistake 3: not checking for final charges after cancellation

Even if you cancel successfully, check your credit card or bank statement for the next 60 days. Some subscriptions process a final renewal charge even after cancellation, or Breeze Mental Health may bill you for "incomplete sessions" or "admin fees." If you see an unauthorized charge, dispute it with your bank immediately and provide your cancellation proof (screenshot, certified mail receipt, confirmation email).

Mistake 4: forgetting to cancel the app store or google play subscription separately

If you signed up through the App Store or Google Play, canceling the Breeze Mental Health app itself does not cancel your subscription. You must go into your device settings and cancel through the App Store or Google Play directly. Stopee sees this mistake frequently - users cancel the app, think they're done, and then get surprised by a charge months later.

What to do after cancellation

Ending a mental health service subscription can feel like a loss, and taking care of yourself afterward matters as much as the cancellation itself.

Preserve your cancellation evidence

Store every piece of cancellation documentation in a folder - digital and physical. Save screenshots of app confirmations, printed copies of emails, your certified mail receipt, and any written replies from Breeze Mental Health. Keep these files for at least 2 years. If a dispute arises with your credit card company or if you need to file a complaint with your state's Attorney General, you'll have everything organized and ready.

Request your medical records

You have a legal right to request copies of your medical records from Breeze Mental Health, even after you cancel. Send a written request to the Dublin address above asking for your clinical notes, evaluation summaries, and treatment plans. The provider must supply these within 30 days and may charge a small copying fee (typically $0.25 per page, plus postage). These records are yours and can help you transition care to another provider if needed.

Consider your next mental health provider

If you canceled Breeze Mental Health because of cost, service quality, or fit, don't delay in finding alternative care. Many community health centers, university clinics, and telehealth providers offer mental health services on sliding-scale fees or at rates lower than what you were paying. Your state's mental health agency can help you locate affordable providers in your area.

Why you might cancel breeze mental health

You have many valid reasons to cancel a mental health subscription, and your decision is always legitimate.

Common cancellation reasons

Cost is the primary reason users cancel. Monthly or quarterly subscriptions to Breeze Mental Health can run $100-$450, and if you're on a tight budget, that's real money. Other users cancel because they found a better-fit provider, completed their treatment goal, or decided to seek care through their employer's health plan or insurance. Some cancel because they experienced poor communication with their provider or felt the service didn't meet their needs. Whatever your reason, you're entitled to cancel without penalty or justification under federal law. Stopee supports your right to make the choice that's best for your mental health and your finances.

Comparison: breeze mental health vs. alternative providers

If you're on the fence about canceling, or if you want to know what other options exist, here's how Breeze Mental Health stacks up against similar telehealth mental health services.

Cancellation checklist for breeze mental health

Use this checklist to ensure you've completed every step and left no loose ends.

• Gather your patient ID, account email, and enrollment date
• Screenshot your current subscription status in the Breeze Mental Health app
• Attempt cancellation through the app (iOS or Android) or website
• If using App Store or Google Play, cancel through that platform's settings
• Save the confirmation screenshot and email
• If app cancellation fails, prepare a cancellation letter with your full name, DOB, patient ID, and account email
• Send the letter by Certified Mail with Return Receipt to the Dublin, OH address
• Keep your Certified Mail receipt and return receipt card
• Wait 5-10 business days and confirm that your subscription status shows as canceled in the app
• Monitor your credit card or bank statement for 60 days for any surprise charges
• If charged after cancellation, dispute the charge with your bank and provide your cancellation proof
• Request a pro-rata refund in writing if you paid for unused services
• File a complaint with your state's Attorney General if Breeze Mental Health refuses to honor your cancellation
• Request copies of your medical records in writing

Contact and escalation information

If Breeze Mental Health refuses to cancel your subscription or refund unused fees, you have formal complaint channels available to you.

Breeze mental health mailing address

For all written correspondence, cancellation requests, and formal complaints, use this address:

Breeze Mental Health
Inside Beacon Center for Counseling
5626 Frantz Road
Dublin, OH 43017

Federal trade commission complaint

If you believe Breeze Mental Health violated the Restore Online Shoppers Confidence Act (ROSCA) or the FTC Act by making cancellation difficult, charging you without authorization, or refusing to honor your cancellation, file a complaint with the FTC at reportfraud.ftc.gov. The FTC takes these complaints seriously and can initiate enforcement action against the company.

State attorney general complaints

You can also file a consumer complaint with your state's Attorney General office. Your state's AG has authority over unfair or deceptive health service billing practices. Visit your state's official website and search for "Consumer Complaints" or "File a Complaint" to submit a formal complaint about Breeze Mental Health.

Credit card dispute and bank chargeback

If Breeze Mental Health charges you after you cancel, your credit card company or bank can reverse those charges. Contact your card issuer immediately and request a chargeback or dispute, citing your cancellation proof (screenshot, confirmation email, certified mail receipt). Your bank will investigate and typically refund the disputed amount within 30-60 days.

Final summary and next steps

Canceling Breeze Mental Health is straightforward if you follow the steps outlined above: cancel through the app or website first, document everything with screenshots, and escalate to registered mail if the first attempt fails. You are protected by federal law under ROSCA, which guarantees your right to cancel anytime and to receive refunds for unused services. Stopee has helped thousands of consumers navigate cancellations like yours, and we want you to know that canceling is your right - not a failure or a setback.

Start your cancellation today by opening the Breeze Mental Health app and navigating to your subscription settings. If you encounter resistance, use the registered mail approach and keep every piece of documentation. If you need additional support or guidance, Stopee (stopee.com) is here to answer your questions and help you recover any fees you overpaid. Your mental health journey belongs to you, and so does your decision about which provider serves you best.