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Cancel Snapchat Plus: The Right Way
How to cancel snapchat plus and stop recurring charges today
What snapchat plus is and why you might want to cancel
Snapchat Plus is a paid subscription tier from Snap Inc. that gives you early access to experimental features, exclusive customization options, and premium lenses designed for power users. You get perks like custom chat wallpapers, special Bitmoji options, and priority access to new features that other users won't see yet. The service charges you monthly or annually, and like most subscriptions, it renews automatically unless you actively cancel it.
Many subscribers sign up for Snapchat Plus to try the newest features, then find they don't use them regularly enough to justify the cost. Others subscribed on impulse or during a promotional period and forgot they were being charged. Whatever your reason, Stopee is here to walk you through cancelling your subscription quickly and protecting yourself from unwanted charges going forward.
Current snapchat plus pricing and plan options
Snapchat Plus pricing varies slightly depending on which platform you use to subscribe and whether you choose monthly or annual billing. Here's what you're likely paying each month.
| Plan name | Monthly cost (US) | What you get |
|---|---|---|
| Snapchat Plus (core tier) | $3.99 | Early access to new features, custom chat wallpapers, exclusive Bitmoji options, priority support |
| Lens Plus (expanded AR tier) | $8.99 | Everything in core tier plus exclusive augmented reality lenses and advanced AR creation tools |
If you chose annual billing when you signed up, you may pay a discounted rate upfront, usually around 20% less than paying monthly for the full year. Check your most recent receipt or billing statement to see exactly what plan you're on and how much you're being charged.
Key reasons to cancel snapchat plus
You might want to cancel for several legitimate reasons. You no longer use the premium features regularly. The cost adds up over time and doesn't feel worth it anymore. You subscribed on someone else's device and forgot to cancel when you stopped using that phone. You're trying to cut expenses and can live without early access to experimental features. Or you simply prefer the free version of Snapchat and the premium tier isn't enhancing your experience enough to justify the monthly charge.
Your rights as a snapchat plus subscriber in the united states
Federal consumer protection laws give you strong rights when it comes to cancelling subscription services. Stopee wants you to know that the Federal Trade Commission Act (FTC Act) Section 5 and the Restore Online Shoppers Confidence Act (ROSCA) protect you against negative option (automatic renewal) schemes.
Understanding automatic renewal protections
Under ROSCA, Snap Inc. must obtain your clear affirmative consent to the subscription before charging you. The company must disclose the material terms of the subscription in a clear and conspicuous way before you authorize the charge. These terms include the total cost, the frequency of charges, and the cancellation policy. Snap must also provide you with a simple mechanism to cancel the subscription whenever you want, and you should not face barriers or extra steps to do so.
If Snap Inc. makes it difficult for you to cancel, charges you without clear consent, or doesn't provide transparent terms upfront, you have grounds to dispute those charges with your bank or credit card company. You can also file a complaint with the Federal Trade Commission or your state's attorney general office.
State-level protections and your cancellation rights
Several states have their own automatic renewal laws that go beyond federal rules. California, New York, and Illinois, for example, require companies to obtain explicit written consent before charging you and to provide clear, easy cancellation options. If you live in one of these states, Snap must make it at least as easy to cancel as it was to sign up.
Most importantly, you have the right to cancel at any time without penalty. You should not face a cancellation fee, a waiting period, or a requirement to call customer support. If Snap denies your cancellation request, treats it slowly, or re-enrolls you without your consent, these are violations of consumer protection law that you can report.
How to cancel snapchat plus on iOS
If you subscribed to Snapchat Plus through the Apple App Store on your iPhone, iPad, or other iOS device, you must cancel through the App Store subscription settings. Apple handles the billing directly, so Snapchat cannot process your cancellation request.
Step-by-step cancellation on iOS devices
- Open the Settings app on your iPhone or iPad.
- Tap your name and account at the very top of the settings menu.
- Select "Subscriptions" from the list of options.
- Find and tap "Snapchat Plus" in your active subscriptions list.
- Tap the "Cancel Subscription" button and confirm your choice.
- Apple will ask you to rate your experience and offer you a chance to keep the subscription at a lower price.
- You can accept that offer if you like, or proceed with cancellation by selecting "Cancel" or "Delete" (wording varies by iOS version).
- Once you see a confirmation message saying your subscription has been cancelled, you are done. Your access to Snapchat Plus will end on your next billing date.
Pro tip: Apple typically gives you access to Snapchat Plus until the end of your current billing cycle, even after you cancel. You won't be charged again. If you are charged after cancellation, contact Apple Support immediately and request a refund through the App Store.
Warning: Do not delete the Snapchat app itself. Deleting the app does not cancel your subscription; it only removes the app from your device. You must follow the steps above to truly cancel your subscription in the Apple App Store.
How to cancel snapchat plus on android
If you subscribed to Snapchat Plus through the Google Play Store on your Android device, you need to cancel through Google Play's subscription management tools. Google handles your billing, not Snapchat directly.
Step-by-step cancellation on android devices
- Open the Google Play app on your Android phone or tablet.
- Tap your profile icon in the top right corner.
- Select "Payments and subscriptions" from the menu.
- Choose "Subscriptions" to see all of your active subscriptions.
- Tap "Snapchat Plus" in the list of your subscriptions.
- Tap "Cancel subscription" and follow the on-screen prompts to confirm.
- Google Play may show you special offers to keep the subscription at a reduced price.
- You can decline any offer and proceed with cancellation.
- You will see a confirmation that your subscription has been cancelled. You will retain access until the end of your current billing period.
Pro tip: Check your Google Play email for a cancellation confirmation. Keep this email as proof of cancellation in case you are charged again by mistake.
Warning: Uninstalling the Snapchat app does not cancel your subscription. Your Google Play subscription will continue to renew unless you explicitly cancel it through the steps above.
How to cancel snapchat plus on the web
If you subscribed to Snapchat Plus directly through the Snapchat website or through your web browser, you can cancel your subscription through your Snapchat account settings.
Step-by-step cancellation via web browser
- Visit snapchat.com and log into your account with your username and password.
- Click your profile icon in the top left or top right corner (location depends on which version of the website you see).
- Navigate to your account settings, usually labeled "Settings" or "Account settings."
- Look for a "Subscriptions" or "Manage Subscriptions" section in the menu.
- Find "Snapchat Plus" in your active subscriptions and click "Manage" next to it.
- Select "Cancel subscription" or "End subscription."
- Confirm your cancellation when prompted. Snapchat will ask you to share feedback on why you are cancelling.
- You will receive an on-screen confirmation that your subscription has ended. Snapchat will also send you a confirmation email.
Pro tip: Save or screenshot the confirmation page and your confirmation email. Stopee recommends keeping these records for at least 30 days in case any billing disputes arise.
Warning: If you subscribed through your web browser but your payment method is controlled by Apple or Google (for example, if you use Sign in with Apple), you may need to cancel through that platform's subscription settings instead of through Snapchat directly. Check which company appears on your bank statement to know where to cancel.
What happens after you cancel snapchat plus
Cancelling Snapchat Plus means you lose access to premium features, but your account and free features remain active. Understanding the post-cancellation timeline helps you avoid surprise charges and know exactly when your access ends.
Your access timeline after cancellation
When you cancel Snapchat Plus, you retain full access to all premium features until the end of your current billing cycle. If your next billing date is 10 days away, you have 10 days to use Snapchat Plus before it turns off automatically. You will not be charged again. After your billing cycle ends, Snapchat removes the premium features from your account, and you revert to the free version of Snapchat with all standard features intact.
Your Snapchat account, your snap history, your friends list, and all of your saved chats remain on your account. Cancelling the paid subscription does not delete your account or erase any of your data.
Checking your subscription status after cancellation
To confirm that your cancellation went through successfully, revisit the subscription management area where you cancelled. On iOS, return to Settings > Your Name > Subscriptions and verify that Snapchat Plus no longer appears in your active subscriptions list or shows as "Expired" or "Cancelled." On Android, check Google Play > Your Account > Subscriptions and confirm Snapchat Plus is no longer active. On the web, log into Snapchat and return to your subscription settings to verify the premium tier is no longer listed.
Refunds for snapchat plus subscriptions
Your eligibility for a refund depends on which platform you subscribed through and how long ago you were charged. Stopee helps thousands of consumers understand refund policies and recover money when they qualify.
Refund windows and eligibility
If you subscribed through the Apple App Store, you have a 14-day refund window from the date of your charge. This means you can request a refund for any charge made within the last 14 days by contacting Apple Support. Apple will ask why you want a refund and may approve it if you say you subscribed by accident, changed your mind, or were not aware the subscription would renew.
If you subscribed through Google Play, you have a 48-hour refund window from the date of your charge. Contact Google Play Support and request a refund. Google is generally lenient with first-time refund requests as long as you act within the 48-hour window.
If you subscribed through Snapchat's website directly, your refund eligibility depends on Snap Inc.'s refund policy, which may be shorter or longer. Check your account settings or contact Snapchat Support directly to ask about a refund for your most recent charge.
How to request a refund
For Apple App Store refunds: Visit reportaproblem.apple.com, sign in, and select the Snapchat Plus charge you want to refund. Choose a reason from the dropdown menu (such as "I don't recognize this charge" or "I didn't intend to purchase this"). Apple will usually process your refund within 5-10 business days.
For Google Play refunds: Open the Google Play app, tap your profile icon, select "Payments and subscriptions," choose "Subscriptions," tap Snapchat Plus, and select "Request refund." Google will ask you to confirm your reason. If approved, your refund appears in your Google Play balance or your original payment method within 5-10 business days.
For Snapchat web subscriptions: Email Snapchat Support through their help center at help.snapchat.com and request a refund for your most recent charge. Provide your transaction date and order ID from your receipt. Snap's response time varies, but you should expect a reply within 5-7 business days.
Common mistakes when cancelling snapchat plus
Cancelling a subscription feels straightforward, but small missteps can leave you confused or vulnerable to continued charges. You're not alone if you've made these mistakes; thousands of subscribers do every month.
Mistake 1: deleting the app instead of cancelling the subscription
Removing the Snapchat app from your phone does absolutely nothing to stop your subscription from renewing. Your payment method will still be charged on your next billing date. You must follow the cancellation steps specific to your platform (Apple, Google, or Snapchat web) to actually end the subscription.
Mistake 2: cancelling on the wrong platform
If you subscribed through the Apple App Store, cancelling through Google Play or Snapchat's website will not work. Your subscription will continue to renew through Apple, and you will keep getting charged. Double-check your most recent receipt to see which company processed the payment (Apple, Google, or Snapchat). Cancel through that same company only.
Mistake 3: not confirming the cancellation
Some subscribers cancel but don't wait for or don't save the confirmation message. Days or weeks later, they assume the cancellation worked and are shocked to discover another charge. Always stay on the cancellation confirmation screen long enough to read it, and screenshot or save any confirmation email Snapchat sends you. Stopee recommends waiting 30 days and checking your bank statement to confirm no new charges appear.
Mistake 4: assuming automatic refunds for future charges
Cancelling the subscription stops future charges immediately, but past charges are not automatically refunded. If you were charged yesterday, last week, or last month, you must actively request a refund through the platform where you subscribed. Cancellation and refund are two separate processes.
Checklist: cancel snapchat plus safely and stay protected
Use this checklist before, during, and after your cancellation to ensure you complete every step correctly and protect yourself from follow-up billing issues.
| Step | Action | Status |
|---|---|---|
| 1 | Check your most recent receipt to identify which platform you subscribed through (Apple App Store, Google Play, or Snapchat web) | ☐ |
| 2 | Note the exact date of your next billing cycle by checking your billing settings | ☐ |
| 3 | Follow the cancellation steps for your platform (iOS, Android, or web) | ☐ |
| 4 | Save the on-screen cancellation confirmation and any confirmation email | ☐ |
| 5 | Verify in subscription settings that Snapchat Plus no longer appears as active | ☐ |
| 6 | Return 30 days later and check your bank statement to confirm no new charges appeared | ☐ |
When to contact customer support or file a complaint
If you cancelled Snapchat Plus but were still charged, or if the cancellation process was blocked or confusing, you have multiple escalation options. Stopee recommends acting quickly to protect your rights under consumer protection law.
Direct support channels
Contact Snapchat Support through their help center at help.snapchat.com. Describe your issue clearly: state the date you cancelled, the platform you cancelled through, and the date you were unexpectedly charged. Ask for an explanation and request a refund. Allow 5-7 business days for a response.
If you subscribed through Apple App Store, contact Apple Support directly at support.apple.com. Explain that you cancelled but were charged again. Apple can sometimes force-refund disputed charges if they determine Snap Inc. violated the App Store's subscription policies.
If you subscribed through Google Play, contact Google Play Support through the Google Play app or at support.google.com. Report the unwanted charge and request a refund. Google tracks repeat billing complaints against merchants and may investigate if multiple users report similar issues.
Federal and state complaint channels
If Snapchat refuses to refund you or doesn't respond to support inquiries within 10 business days, file a complaint with the Federal Trade Commission at reportfraud.ftc.gov. Describe the unauthorized charge and your cancellation attempts. The FTC investigates violations of the Restore Online Shoppers Confidence Act and can take action against companies that engage in illegal automatic renewal practices.
You can also file a complaint with your state's attorney general office. Most states have an online complaint portal where you can report deceptive billing practices. Your state attorney general office can investigate and potentially recover money for you and other affected consumers.
Finally, dispute the charge directly with your bank or credit card company if you were charged within the last 60-120 days. Most banks allow you to initiate a chargeback (dispute) for unauthorized subscription renewals. Provide your cancellation confirmation and bank statements as evidence.
Should you keep or cancel snapchat plus: a quick comparison
Before you cancel, consider whether the premium features actually serve you. This comparison may help you decide whether to keep the subscription or move forward with cancellation.
| Factor | Keep Snapchat Plus | Cancel Snapchat Plus |
|---|---|---|
| Feature usage | You actively use custom wallpapers, exclusive Bitmoji, or early feature access weekly | You rarely or never use the premium features |
| Budget | $3.99-$8.99 per month fits comfortably in your entertainment spending | You are cutting expenses or the cost feels wasteful |
| Trial period satisfaction | You feel the subscription delivered genuine value in the first month | You forgot about the subscription or regret the purchase |
| Social impact | Premium features improve your Snapchat experience noticeably | The free version of Snapchat meets all your needs |
If three or more cells in the right column describe your situation, cancelling is the right choice. Stopee empowers you to make decisions that match your actual needs and budget, not your hoped-for behavior.
Take control of your subscriptions today
Cancelling Snapchat Plus is straightforward once you know the right steps for your device and platform. Unexpected charges are frustrating and unnecessary. You have strong federal and state consumer protections backing you up if Snap Inc. refuses to honor your cancellation or charges you illegally.
Follow the step-by-step instructions above, save your confirmation email, and check your billing statement 30 days later to ensure the cancellation stuck. If you encounter any resistance or unwanted charges, escalate immediately to your payment platform (Apple, Google) or file a complaint with the Federal Trade Commission.
Stopee has helped thousands of consumers cancel unwanted subscriptions, recover unauthorized charges, and protect themselves from dark patterns designed to trap them in billing cycles. Visit Stopee.com today to learn how to cancel other subscriptions, understand your consumer rights, and take control of your recurring payments. You earned the power to make these decisions yourself-use it.