Manage Travel + Leisure

How to cancel travel + leisure in UAE: step-by-step guide and your consumer rights

What is travel + leisure

Travel + Leisure is a global travel media brand that delivers destination guides, travel features, and a digital magazine subscription service. You can access it through mobile apps and web platforms, making it easy to browse travel inspiration and book accommodations on the go.

What travel + leisure offers to UAE readers

The platform provides digital magazine access through App Store subscriptions on iOS devices, plus booking services via Travel + Leisure GO for hotels and travel packages. The key point to understand is that cancellation rules differ depending on which channel you use. At Stopee, we help you navigate these differences so you can cancel without frustration.

Why readers cancel

Common reasons include budget constraints, overlap with other travel apps, infrequent use of booking features, or simply preferring free travel content. Whatever your reason, Stopee supports your right to cancel quickly and recover refunds where you are entitled to them.

Pricing and subscription plans

Understanding what you are paying helps you decide whether the service justifies the cost and whether cancelling makes financial sense.

Current subscription pricing in UAE

Where to check live pricing

Prices fluctuate by region and currency conversion. Always verify the current amount in your UAE App Store listing or directly on the Travel + Leisure app before you commit. This protects you from surprise charges.

How to cancel travel + leisure: methods and step-by-step instructions

Cancellation varies based on whether you subscribe via Apple's App Store or use Travel + Leisure GO for bookings. Stopee breaks down each path so you cancel through the right channel the first time.

Cancel your app store subscription (iOS)

If you signed up through the Apple App Store on an iPhone or iPad, you must cancel through Apple's subscription settings. Travel + Leisure cannot process App Store cancellations directly, so follow these exact steps.

1. Open the Settings app on your iPhone, iPad, or iPod touch.
2. Tap your name at the top of the screen, then select Subscriptions.
3. Find and tap Travel + Leisure from your active subscriptions list.
4. Tap Cancel Subscription and follow the on-screen prompts to confirm.
5. Important: Complete this cancellation at least 24 hours before your next billing date to avoid being charged again.
   • Pro tip: Mark your billing date on your calendar so you never miss the cancellation window.
   • Warning: Cancelling on the day of renewal often fails because Apple's system has already processed the charge.
6. After cancellation, you retain full access until the end of your current paid period.

Cancel via apple's iTunes on desktop

If you prefer to cancel on a computer, you can manage subscriptions directly through iTunes.

1. Open iTunes on your Mac or Windows PC.
2. Click Account in the menu bar (or your profile icon).
3. Select View My Account and sign in with your Apple ID.
4. Scroll to the Subscriptions section.
5. Find Travel + Leisure and click the Edit button next to it.
6. Click Cancel Subscription and confirm your cancellation.

Cancel travel + leisure GO bookings

If you have made reservations through Travel + Leisure GO and want to cancel a booking rather than your account, follow these instructions.

1. Log into your Travel + Leisure GO account on the website or mobile app.
2. Navigate to My Account or My Bookings.
3. Select the reservation you wish to cancel.
4. Click Cancel Reservation and review the supplier's cancellation policy displayed on the confirmation screen.
   • Pro tip: Some suppliers offer full refunds if you cancel before a certain date; others charge a fee. Read the policy carefully.
   • Warning: Cancellation policies vary widely. A hotel might allow free cancellation, while an airline package may not.
5. If you need immediate help, call Reservations at +1 800 917 8188 (note the US time zone) and request cancellation over the phone.
6. For subscription or account-related queries, email [email protected] with your booking reference and cancellation request.

Cancel by contacting customer support directly

For any cancellation method, you can also reach Travel + Leisure support directly via email. This leaves a paper trail and is especially useful if you encounter issues or need to request a refund.

1. Compose an email to [email protected].
2. Include in the subject line: "Subscription Cancellation Request".
3. In the body, provide:
   • Your full name as registered on the account
   • The email address linked to your Travel + Leisure account
   • Your account number (if you have it)
   • Your subscription start date and billing cycle (monthly or annual)
   • A brief reason for cancellation (optional, but helpful for feedback)
   • Your preferred cancellation date
4. Send the email and keep a copy for your records.
5. Expect a response within 5 to 7 business days confirming cancellation.

Cancel by postal mail

If you prefer traditional mail, you can send a written cancellation notice to Travel + Leisure's head office.

1. Write a letter including your full name, account email, account number, and request for subscription cancellation.
2. Address your letter to:
   • Travel + Leisure
     225 Liberty Street, 4th Floor
     New York, NY 10281
     United States
3. Send the letter via registered or tracked mail so you have proof of delivery.
4. Allow 10 to 14 business days for processing once Travel + Leisure receives your letter.
5. Pro tip: This method is slower but creates a formal record, which is valuable if you later dispute a charge.

What happens after you cancel

Cancelling stops future charges, but the details of what you can access next depend on your subscription type and the timing of your cancellation.

Your access after cancellation

For App Store subscriptions, you keep full access to the Travel + Leisure magazine and all content through the end of your current billing period. If you cancel mid-month on an annual plan, you still have access until your next anniversary date. This is fair and standard practice.

For Travel + Leisure GO bookings, cancellation rules depend entirely on the hotel or travel supplier. Some provide immediate access to your cancellation confirmation; others may delay or require additional steps. Always check your booking confirmation email for specific supplier terms.

Account and personal data

Cancelling your subscription does not automatically delete your Travel + Leisure account or erase your personal information. Your account data may be retained according to Travel + Leisure's privacy policy for up to a certain period. If you want your data deleted or want to understand how it is used, email [email protected] and request account deletion or a copy of your data under your consumer privacy rights.

Refund eligibility and how to request one

Refunds are a critical lever when cancelling. At Stopee, we help you understand when you are entitled to refunds and how to claim them effectively.

Refunds for app store subscriptions

Travel + Leisure does not manage refunds for App Store purchases directly; Apple handles all billing and refunds. This is important: if you believe you are owed a refund, you must request it from Apple, not from Travel + Leisure.

1. Visit reportaproblem.apple.com or open the App Store app on your device.
2. Find the Travel + Leisure transaction in your purchase history.
3. Select the charge and tap Report a Problem.
4. Choose your reason: accidental purchase, unwanted subscription renewal, or service quality issue.
5. Submit your request and wait for Apple's response within 48 hours.
6. Pro tip: Apple often approves refunds within 48 hours if you cancel within 14 days of the charge. After that window, approval becomes harder but is still possible if you explain your reason clearly.

Refunds for travel + leisure GO bookings

Refunds for bookings depend entirely on the supplier's cancellation policy, not on Travel + Leisure's policy. A hotel may offer a full refund if you cancel 7 days before arrival, while an airline package may charge a 20 percent fee regardless of timing.

1. Check your original booking confirmation email for the supplier's cancellation and refund terms.
2. Call Reservations at +1 800 917 8188 and ask the agent to explain the refund amount and timeline for your specific booking.
3. If the refund is denied or lower than expected, ask the agent to escalate your case to the supplier directly.
4. Keep all email confirmations and cancellation records for your own reference.

Your consumer rights in united arab emirates

UAE consumer protection law gives you specific rights when cancelling digital services and bookings. Stopee recommends you understand these before engaging with Travel + Leisure support.

Cooling-off period and digital content

There is no verified 14-day cooling-off period for digital magazine subscriptions under current UAE consumer protection regulations. However, if you purchased a subscription by mistake or if Travel + Leisure misrepresented the service, you may still have grounds to request a refund under the UAE Consumer Protection Law (Law No. 24 of 2006).

Your rights under UAE law

You have the right to cancel a service and receive a refund if the service provider fails to deliver what was promised. For example, if the Travel + Leisure app is broken or repeatedly crashes, preventing you from accessing content you paid for, you can claim a refund based on breach of contract or defective service.

Escalation and regulatory support

If Travel + Leisure refuses your legitimate cancellation or refund request, you can escalate your complaint to the UAE government's consumer protection authority.

1. Contact the Ministry of Economy via their official consumer protection portal at u.ae/en/information-and-services/consumer-protection.
2. File a formal complaint with details of your subscription, the reason for cancellation, and Travel + Leisure's response.
3. Provide copies of all correspondence, payment receipts, and cancellation requests you sent.
4. The Ministry will investigate and may require Travel + Leisure to issue a refund or resolve the dispute.
5. Pro tip: Keep all emails and screenshots as evidence. This documentation strengthens your complaint if escalation becomes necessary.

Common cancellation mistakes and how to avoid them

Cancelling subscriptions is frustrating, especially when mistakes delay your refund or lock you into another billing cycle. We hear from readers every day who wish they had known these pitfalls earlier.

Mistake 1: cancelling only on the app, not in subscription settings

Deleting the Travel + Leisure app from your iPhone does not cancel your App Store subscription. The app deletion and the subscription are separate. You must go to Settings > Subscriptions and turn off auto-renewal, or your card will be charged again on your next billing date.

Mistake 2: missing the 24-hour window before renewal

If you cancel on your renewal date or the day before, Apple's system may have already charged your card. Always cancel at least 24 hours in advance. Mark your billing date prominently on your phone's calendar.

Mistake 3: not documenting your cancellation request

Cancelling via email is best because you have written proof. If you call Reservations or use in-app chat, take a screenshot of the confirmation and note the date, time, and agent name. This protects you if Travel + Leisure claims they never received your request.

Mistake 4: assuming travel + leisure handles app store refunds

Travel + Leisure has no control over App Store refunds. If you email them asking for a refund, they will redirect you to Apple. Go straight to Apple's support portal to save time.

Mistake 5: ignoring supplier cancellation policies on travel + leisure GO

Some travelers assume all bookings are refundable. They are not. An airline package booked via Travel + Leisure GO might carry a non-refundable or partially refundable policy set by the airline, not by Travel + Leisure. Always read the fine print before you book, and again before you cancel.

Checklist: before and after cancellation

Use this checklist to ensure you cancel Travel + Leisure without missing critical steps.

How stopee can help you cancel faster

Cancelling a subscription should not require a PhD in consumer law. Stopee has helped thousands of consumers cancel unwanted travel, media, and booking services by providing clear, actionable guidance tailored to their region and subscription type. Whether you are cancelling an App Store subscription, a Travel + Leisure GO booking, or both, Stopee walks you through every step, flags potential refund opportunities, and escalates to consumer authorities if the company resists your cancellation.

Visit Stopee.com to explore more service-specific cancellation guides, contact templates, and your rights under UAE law. Stopee is your partner in reclaiming control of your subscriptions and your wallet. At Stopee, we believe cancellation should be as easy as signing up, and our mission is to make that a reality for every consumer in the UAE.

Contact travel + leisure to cancel

Use these official contact details to submit your cancellation request directly.

Email support

[email protected] (fastest method for subscription and account cancellations)

Postal address

Travel + Leisure
225 Liberty Street, 4th Floor
New York, NY 10281
United States

Reservations phone line

Call +1 800 917 8188 (US time zone) to cancel Travel + Leisure GO bookings and ask about refund policies.

Apple support for app store refunds

Visit reportaproblem.apple.com or use the App Store app to request a refund for Travel + Leisure App Store subscriptions. Apple, not Travel + Leisure, processes these refunds.

Your cancellation journey is now clear. Use Stopee as your reference guide whenever you need to cancel a travel, media, or subscription service in the UAE. Stopee supports your right to cancel and to recover every refund you are entitled to.