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Hotmart

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What you don't know !

Silent Waste

84%

of people lose money every month on unused services

Lack of Transparency

60%

of users feel lost facing cancellation terms

Budget Illusion

82%

of consumers underestimate the cost of their automatic withdrawals

Fear of Commitment

44%

of subscribers have experienced a 'commercial trap' experience

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Cancel Hotmart: The Right Way

How to cancel hotmart and stop recurring charges in the UAE

What is hotmart and why people cancel

Hotmart is a global digital product platform that enables creators to sell online courses, e-books, memberships and subscriptions to a worldwide audience. The platform handles payment processing, content delivery and affiliate commissions, charging creators a transaction fee per sale rather than a monthly subscription.

If you purchased a subscription or recurring product through Hotmart, you pay using your payment method (credit card, debit card or bank transfer). Cancelling stops future recurring charges, but does not automatically refund money already spent. Many customers in the UAE cancel because they no longer need the product, want to switch to a competitor, or discover they were charged without authorisation.

Common reasons to cancel

You might cancel a Hotmart subscription because the course content did not meet your expectations, you completed the course and no longer need ongoing access, the creator stopped updating materials, or you simply wish to reduce monthly expenses. Whatever your reason, Stopee is here to guide you through every step of the cancellation process with clarity and precision.

How subscription billing works on hotmart

When you purchase a subscription product on Hotmart, you authorise recurring charges at regular intervals (weekly, monthly, quarterly or annually). These charges continue until you explicitly cancel the subscription. If you bought through the iOS App Store or Google Play, Hotmart does not control the billing - Apple or Google does - and you must cancel directly in those stores.

FAQ

Hotmart is a global platform that enables creators to sell digital products like online courses and e-books, handling payments and product delivery.

To cancel your Hotmart subscription, log in to consumer.hotmart.com, select the product, and choose 'Cancel subscription' to stop future payments.

Refunds depend on the product's guarantee period, which is set by the creator. Typically, refunds are only available within this period.

After cancellation, you may still have access to the content until the end of the paid period, depending on the product's terms.

Yes, if you purchased via the App Store or Google Play, you must cancel directly through those platforms, as Hotmart cannot manage those transactions.

This letter is also available in other countries