Manage My Social Calendar

How to cancel my social calendar and protect your membership refunds in UAE

What is my social calendar

My Social Calendar is a subscription service that helps you manage social events, schedule posts across platforms, and connect with a community of event organisers and attendees. The platform integrates with your existing calendar tools like Google Calendar, giving you a centralised hub for event planning and social coordination.

How the service works

When you join My Social Calendar, you gain access to event listings, membership features, and tools to browse, book, or host social activities. You can use the service through their website and mobile app, where you manage your profile, event registrations, and membership settings in one account portal.

Who operates my social calendar

My Social Calendar, LLC operates the platform and serves customers across the United Arab Emirates and internationally. The company handles all memberships, event bookings, billing, and customer support through its official website and account handbook portal.

Why you might want to cancel my social calendar

Life changes fast. You might cancel because you've found a competing service that fits your needs better, your event calendar has quieted down, or the membership fee no longer justifies your usage. Whatever your reason, you deserve a straightforward cancellation process without hidden obstacles.

Common reasons to cancel

Members often cancel when they stop attending events regularly, relocate outside the service's active regions, discover overlapping functionality in tools they already use, or experience billing issues. Others cancel after their free trial ends and decide the paid membership doesn't add enough value to their social planning routine.

What you should check before cancelling

Before you cancel, verify whether you have active event bookings with refund eligibility, check your membership renewal date to understand your billing cycle, and review any outstanding bookings that might have cancellation deadlines. Taking two minutes to review these details now prevents frustration later.

Your consumer rights under UAE law

The UAE Consumer Protection Law protects you when you cancel digital services like My Social Calendar. You have the right to transparent cancellation processes, accurate refund information, and fair treatment if the company fails to honour its cancellation or refund commitments.

Distance selling and cooling-off rights

Under UAE Law No. 24 of 2006 (Consumer Protection Law), consumers purchasing services at a distance - including online memberships - may have a cooling-off period. This means you can request cancellation within a specified window after purchase without penalty, provided you follow the company's stated cancellation method.

Refund and billing protection

You have the right to request a refund if My Social Calendar fails to deliver the service as described, charges you incorrectly, or continues billing after you've submitted a cancellation request. If the company refuses to process your cancellation or refund, the UAE Consumer Protection Department (part of the Ministry of Economy) can investigate your complaint.

How to cancel your my social calendar membership

Stopee has identified two primary cancellation methods: account self-service and written notice by post. The account method is fastest and leaves an immediate digital record of your request.

Cancel through your account (fastest method)

1. Open your web browser and visit mysocialcalendar.com
2. Sign into your account using your registered email and password
   • If you've forgotten your password, click the "Forgot password" link and follow the recovery steps
3. Navigate to the membership or account settings section
   • Look for "Membership", "Settings", "Billing", or "Account" in the main menu
   • The membership page is often accessible at mysocialcalendar.com/become-a-member/
4. Locate the "Cancel membership" or "Cancel subscription" button
   • This is typically near your current plan details or renewal date
5. Select your reason for cancellation from any dropdown menu (optional but recommended - it helps the company improve)
   • You can be honest here; your answer doesn't affect the cancellation outcome
6. Confirm your cancellation request
   • Review any final warnings about access end dates or remaining credits
   • Click the final "Confirm cancellation" button
7. Save the confirmation email or screenshot showing your cancellation was successful
   • Pro tip: This is your proof of cancellation. Keep it for at least 30 days

Cancel by postal mail (formal written notice)

1. Write a clear, dated letter requesting membership cancellation
   • Include your full name, email address, and account number (if you know it)
   • State the date you want the cancellation to take effect
   • Keep the letter brief and professional
2. Address your letter to the official My Social Calendar mailing address (see Address section below)
3. Make a copy of the letter for your own records before posting
4. Send the letter using a trackable postal method
   • Warning: Standard post may take 2-4 weeks to arrive. Use registered mail or courier if your renewal date is within 14 days
5. Wait 7 business days after the company receives your letter before verifying cancellation in your account
   • Processing time can vary; check your account to confirm the cancellation took effect

Cancelling individual event bookings

If you've booked specific events but want to keep your membership, you can cancel individual bookings through your account. Each event has its own cancellation and refund policy that you must follow.

How to cancel a single event booking

1. Sign into your My Social Calendar account
2. Go to your account handbook or event history
   • This is typically found at account.mysocialcalendar.com/handbook
3. Find the specific event you want to cancel
4. Open the event profile and review the cancellation policy
   • Look for information about refund windows, deadlines, and refund amounts
   • Some events offer full refunds if cancelled 7+ days before; others offer 2-day cancellation windows only
5. Click "Cancel booking" or "Cancel my registration"
6. Confirm the cancellation and note any refund timeline
   • Pro tip: If the event page shows a 2-day refund window, you must cancel by 3:00 p.m. on weekdays or 12:00 noon on weekends to qualify

Refunds: what you're entitled to

Stopee wants you to understand exactly when you'll receive money back. Refund eligibility depends on whether you're cancelling your membership or an event booking, and when you submit your request.

Membership refunds and the free trial

My Social Calendar offers a 30-day free trial for new members. You will not be charged after the trial period if you cancel at least one day before your renewal date. If you're cancelled after the trial ends and within your first billing cycle, Stopee recommends checking with support about any pro-rata refunds, though these are not guaranteed under the published terms.

There is no explicit 14-day or 30-day money-back guarantee published for UAE members beyond the initial free trial. Contact support if you believe you're entitled to a refund due to service failure or billing error.

Event booking refunds

Event refunds depend entirely on the organiser's policy for each specific event. Stopee has identified these common refund scenarios:

• No refund once registered: You forfeit your booking fee if you cancel after registration closes
• Full refund if cancelled 7+ days before: Cancel more than a week in advance and receive 100% of your fee
• Full refund if cancelled 2+ days before: Cancel at least two days early to qualify for a full refund
• 2-day refund window only: Refunds available if you cancel by 3:00 p.m. on weekdays or 12:00 noon on weekends

Warning: If you miss the refund deadline, the organiser typically retains your booking fee. Always check the event page before cancelling to confirm the exact deadline.

What happens if the organiser cancels an event

If My Social Calendar or an event organiser cancels an event after you've booked, follow the refund process shown on the event profile. You can also contact support through the account handbook to request a refund or credit if you don't see instructions on the event page.

What happens after you cancel

Cancellation can feel like a loss, even when it's the right decision. Here's what actually changes in your account and access.

Membership access and billing

When you cancel your membership, auto-renewal stops and you won't be billed at the next renewal date, provided you cancelled before the renewal processed. You may retain access to member-only features until the end of your current billing period - this depends on your account settings and the company's specific policy.

Once your billing period ends, you lose access to premium features but can often browse event listings as a non-member or free tier user.

Your booking records and data

My Social Calendar keeps your booking records and event history in its system for customer service, dispute resolution, and refund processing purposes. Your event attendance history remains on your profile, but you're no longer an active member in their community directories.

Event cancellation workflows

When you cancel an event booking, you're typically removed from the attendee list immediately, though some organisers may show you as "cancelled" rather than removing you completely until they update their roster manually. The organiser always receives a notification of your cancellation.

Pricing and plans

My Social Calendar does not publish a specific AED or UAE price on their public materials. Pricing appears in USD on their website, and local billing details require contacting support directly.

Pricing summary table

Pro tip: Visit mysocialcalendar.com/become-a-member/ to request a quote in AED, or use the account handbook to ask support about local pricing and any promotional discounts available to UAE residents.

Common cancellation mistakes

Cancellations can go wrong when you're rushing or unsure of the exact process. Stopee wants to save you the frustration of a botched cancellation.

Mistake 1: missing the renewal date

If your renewal date passes before you cancel, you'll be charged for the next billing cycle. Always check your renewal date in the account settings and cancel at least one day before it arrives. Set a phone reminder one week before renewal if you're on the fence.

Mistake 2: confusing membership and event cancellations

Cancelling a single event does not cancel your membership. If you want to cancel both, you must use the membership cancellation method separately. Many members believe cancelling all their event bookings also cancels their membership - it doesn't.

Mistake 3: missing event refund deadlines

Warning: Event refund windows are strict. A 2-day window means you must cancel by the deadline time listed on the event page, not just on the calendar date. Missing this by an hour typically forfeits your refund.

Mistake 4: not keeping proof of cancellation

Always save your cancellation confirmation email or take a screenshot of the final confirmation page. If the company fails to honour your cancellation and continues billing you, this proof is essential when disputing the charge with your bank or escalating to the UAE Consumer Protection Department.

Mistake 5: using email alone without getting a response

Sending a cancellation email to support is slower and riskier than using the account dashboard. Emails can be missed or ignored. If you choose email, Stopee recommends using registered email (with read receipt) and following up within 3 business days if you don't receive a confirmation.

Cancellation checklist

Before you click "cancel", work through this checklist to ensure a smooth process.

• Check your membership renewal date in account settings
• Review all active event bookings and their individual refund policies
• Decide whether you're cancelling the membership, specific events, or both
• If using account self-service, sign in and locate the cancellation button
• If using postal mail, prepare and send your letter with tracking at least 14 days before renewal
• Complete the cancellation process and save the confirmation
• Wait 3-7 business days, then log back in to verify the cancellation took effect
• Check your next statement to confirm no charges appear
• If charges appear, contact support within 14 days with your proof of cancellation

Reviews and ratings

My Social Calendar holds a 4.5/5 rating from users who appreciate the event discovery features and calendar integration. However, some members have reported confusion around renewal dates and difficulty reaching support for refund requests. Stopee recommends reading recent reviews on independent platforms to learn about current user experiences with cancellation and billing.

When to escalate your complaint

If My Social Calendar refuses to cancel your membership, continues billing you after cancellation, or denies a refund you believe you're entitled to, you can escalate your complaint to the UAE Consumer Protection Department.

How to file a consumer complaint in UAE

Contact the Ministry of Economy's Consumer Protection Department:

• Phone: 600 52 2222 (toll-free in UAE)
• Website: www.moe.gov.ae
• Email: consumer@moe.gov.ae

Provide your account details, proof of cancellation, screenshots of billing charges, and copies of any correspondence with My Social Calendar. The department will investigate and can compel the company to refund you if they find wrongdoing.

Contacting my social calendar support

If you have questions about your cancellation, refund, or membership before you decide to leave, Stopee recommends reaching out directly:

Official contact information

Email support: [email protected] (or check your account handbook for the current support email)

Mailing address: My Social Calendar, LLC, 1512 Willow Lawn Dr, Richmond, VA 23230, United States

Online support: Account handbook at account.mysocialcalendar.com/handbook

Pro tip: Email support can be slow. If you need a response within 5 business days, use the account handbook portal, where support staff often respond faster to in-app messages.

Final steps and next actions

Cancelling My Social Calendar should take no more than 5 minutes if you use the account dashboard method. Stopee has helped thousands of consumers cancel subscriptions smoothly by providing clear, step-by-step guidance exactly like this guide.

Once you've cancelled, remember to verify the cancellation took effect by checking your account one week later and monitoring your billing statement. Keep your confirmation for at least 30 days in case you need to dispute any unexpected charges with your bank.

If you found this guide helpful, Stopee is your trusted resource for cancellation processes across hundreds of services. Whether you're leaving My Social Calendar or managing any other subscription, visit Stopee.com to access expert cancellation guides, customer reviews, and consumer rights information tailored to the UAE market.