Manage My Social Calendar

How to cancel my social calendar and avoid surprise charges in the philippines

What is my social calendar and why you might want to leave

My Social Calendar is a paid membership service that gives you access to exclusive social events, a personal event coordinator, and priority booking across your calendar. The service targets people in the Philippines who want curated event experiences without hunting for them yourself. However, many members find themselves stuck in renewal cycles, hit with unexpected charges, or frustrated by slow support responses when they try to exit.

If you are based in the Philippines and paying in Philippine pesos (PHP), you face an additional challenge: the company publishes prices in US dollars, which means you also deal with currency conversion and foreign transaction fees on top of the membership cost. That makes cancellation urgent and important to get right the first time.

The core membership benefits and what you are paying for

Your membership includes access to 25 to 30 curated social events every month, unlimited event bookings with priority slots, a dedicated personal event coordinator to help you plan, and a check-in feature that appears on your public profile. All listed plans come with a 30-day free trial, which is where the trap often begins: many members forget the trial end date and wake up to their first charge.

The membership page shows three main plan tiers, each renewing automatically unless you cancel before the next billing date. The trial period feels generous until you realize the cancellation instructions are buried or absent from the same page you signed up on. That design choice pushes more people into unwanted renewals.

Why the philippines market matters for cancellation

My Social Calendar does not publish a Philippines-specific pricing or support page. All charges appear in USD, so your actual cost depends on your bank or e-wallet provider's exchange rate on the day of billing. Additionally, support is only available via email at support@mysocialcalendar.com, with no published phone number or live chat. For you as a Filipino customer, this means response times can stretch to days, and proving your cancellation request later becomes harder without documented evidence.

Stopee recommends that you screenshot everything before you cancel: your current plan, the renewal date, the email confirmation, and any support replies. These records protect you if a charge appears after you thought you had canceled.

Pricing and plan structure for my social calendar members

Understanding what you are paying helps you decide whether cancellation makes sense and how urgently you need to act.

The conversion here uses 1 USD = 56.5 PHP, but your actual charge may vary based on your bank or payment app's daily exchange rate. Always check your billing statement in PHP to see what you were truly charged.

Should you cancel my social calendar right now

Deciding whether to leave depends on your use of the service and your budget priorities.

Reasons to keep your membership

Stay if you attend events regularly, enjoy the personal event coordinator service, or find value in the curated guest lists and networking opportunities. If you are using the priority booking feature and attending at least two events per month, the cost may justify itself. Keep your account if your renewal date is more than a week away and you are still on the fence, because canceling and rejoining later is harder than simply staying active.

Red flags that mean you should cancel

Cancel immediately if you have not attended a single event in the past two months, if you do not recognize the upcoming charge, or if you signed up for the free trial and forgot about it entirely. You should also cancel if the personal event coordinator is unresponsive, if the event calendar does not match your interests, or if the monthly cost (especially in PHP) is stretching your budget. Most importantly, cancel if a charge appeared on your card without your recent approval-that signals a billing or consent issue that Stopee and the Philippines Consumer Act of 1991 take seriously.

Pro tip: Log into your account right now and check your renewal date. If it is within 14 days, canceling today is safer than waiting.

How to cancel my social calendar step by step

The company does not publish a clear self-service cancellation path on its website, so you must reach out directly by email. Follow these steps to cancel without getting charged again.

Cancel through email to support

1. Log into your My Social Calendar account and note your renewal date and membership tier (1-month, 3-month, or 6-month plan).
   • Take a screenshot of your account dashboard showing your plan and next billing date.
   • Open your email confirmation from when you signed up-this contains your account ID.
2. Compose a new email to support@mysocialcalendar.com with the subject line "Cancellation request for [your account email]".
   • Include your full name, account email address, and the plan you are subscribed to.
   • State clearly: "I request to cancel my My Social Calendar membership effective immediately" or "effective before my renewal on [date]".
   • Ask for written confirmation once your cancellation is processed.
3. Send the email and save a copy in a separate folder for your records.
   • Do not delete the sent email from your sent folder.
4. Wait for a reply within 2 to 5 business days (in the Philippines, account for weekends and holidays).
   • If you do not receive a reply within 5 days, send a follow-up email with the subject "Follow-up: Cancellation request [your email]".
5. When support replies, they will provide a cancellation confirmation number or statement such as "Your membership has been canceled as of [date]".
   • Screenshot this confirmation email.
   • Note the cancellation date and confirmation number.
6. Check your account 24 hours later to confirm the membership status shows "inactive" or "canceled".
   • If it still shows "active", reply to the support email with the confirmation number and request clarification.

Warning: Email support is slow in the Philippines time zone. If your renewal is within 7 days, send your cancellation request today, not tomorrow. Companies sometimes interpret late requests as consent to renew.

What to do if you cannot reach support

If support does not reply within 7 days, the Philippines Consumer Act of 1991 (Republic Act No. 7394) gives you rights to escalate. Document every contact attempt with screenshots and dates. Then file a complaint with the National Bureau of Investigation's Consumer Complaint Division or your local Department of Trade and Industry office. Stopee has seen companies respond quickly once a formal complaint is filed.

Your consumer rights under philippine law

The Consumer Act of the Philippines protects you in ways that many members do not realize.

What the law says about cancellations and refunds

The Consumer Act of 1991 requires that all subscription services clearly disclose the cancellation method and timeline before you pay. If My Social Calendar does not display this information on the same page where you sign up, the company is violating the law. Additionally, if you cancel before the renewal date, you should not be charged again. If a charge appears after a documented cancellation request, you have the right to dispute it with your bank and file a complaint with consumer protection authorities.

For free trial conversions (like My Social Calendar's 30-day trial), the company must send you a clear reminder before the trial ends and the first charge takes effect. If you did not receive such a reminder and were charged without explicit consent, you can request a refund and file a complaint.

How to escalate if the company ignores you

If support does not respond or refuses to cancel your account, file a formal complaint with the National Bureau of Investigation Consumer Complaint Division in your city. You will need to provide your account email, billing receipts, and copies of your cancellation requests. The agency handles disputes over billing and unfulfilled cancellations. Many companies reverse charges and process cancellations immediately once an official complaint is filed, because they know the liability is now documented.

Stopee recommends keeping all evidence (emails, screenshots, transaction records) for at least 12 months after you cancel, even if the cancellation is successful.

Common mistakes that trap you into unwanted charges

Cancellation feels straightforward until you realize you made one of these costly errors. Learning from others' mistakes now saves you money and frustration later.

Forgetting the 30-day free trial deadline

The trial is your vulnerability. You sign up, enjoy the events for a month, and assume you can cancel anytime. Then the first charge hits on day 31. You contact support, but they say the charge was correct because your account was active on the billing date. By then, reversing the charge takes days or weeks. Set a phone reminder for day 20 of your trial if you are unsure whether you want to continue.

Sending cancellation emails that are too vague

Do not write "Please cancel my account" and hope support understands. Write "I request to cancel my My Social Calendar membership, account [email], plan [tier], effective before my next billing date on [exact date]". Vague requests get replied to with "Can you provide more details?" which eats up your cancellation window.

Not screenshotting your renewal date

Without proof of what your renewal date was, you cannot dispute a surprise charge later. Screenshot your account dashboard every time you log in, especially after you submit a cancellation request. If support claims your account renewed because they did not receive your request, your screenshot proves otherwise.

Paying by credit card without checking the exchange rate

Your PHP charge may be higher than the USD price converted at the official rate, because your bank applies its own spread. Check your statement carefully. If the charge is significantly higher than expected (more than 3 percent above the USD-to-PHP rate that day), contact your bank and ask them to review the transaction. Foreign exchange disputes are separate from My Social Calendar cancellations, but worth pursuing for refunds.

Canceling but not confirming the status changed

Support sends a cancellation confirmation email, but your account dashboard still shows "active". You assume it is canceled. The next month, another charge appears. Log into your account 24 to 48 hours after receiving the confirmation email and verify that your membership status changed to "inactive" or "canceled". If it did not, your cancellation did not stick.

After you cancel: what happens to your account and data

Cancellation does not mean your account disappears, and confusion about what happens next often leads to accidental reactivations.

Your account data after cancellation

My Social Calendar's official terms do not specify how long the company stores your account information after cancellation. Your profile, event history, and payment information may remain in their system. If you want your data deleted, send a separate email to support@mysocialcalendar.com asking for data deletion under the Data Privacy Act of the Philippines (Republic Act No. 10173). Keep that request separate from your cancellation email so support cannot claim they fulfilled both with one reply.

Can you rejoin after canceling

Yes, you can reactivate your account or create a new one at any time. However, you will not get another 30-day free trial-most subscription services allow only one trial per person per card. If you rejoin later, expect to pay the full monthly rate immediately. Stopee recommends waiting at least 30 days before reactivating to avoid confusion with your previous cancellation date.

What about refunds for partial months

If your renewal date is July 15 and you cancel on July 20, you have already been charged for the full month. The company typically does not prorate refunds for cancellations mid-month unless you can prove billing error or lack of service. Your best chance for a refund is if you cancel within 14 days of the charge and the company's own terms allow it. Check the terms page at mysocialcalendar.com/terms for any refund window before you cancel.

Refund timeline and how to recover money already charged

Not every cancellation comes with a refund, but you have options to recover money if the company wrongly charged you or broke its own rules.

Refund eligibility for my social calendar

The company does not publish a clear refund policy on its public pages, which is itself a violation of the Consumer Act of 1991 in the Philippines. If you are entitled to a refund, it should be stated upfront. In the absence of published terms, you have three grounds to request a refund: (1) you canceled within 14 days of your first charge, (2) you canceled more than 1 day before your renewal date (so the charge should not have happened), or (3) the charge appeared after you submitted a documented cancellation request.

How long refunds take

If My Social Calendar approves your refund, it takes 5 to 10 business days for the money to return to your card or e-wallet account. Your bank may hold it an additional 2 to 3 days before depositing it. If you do not see the refund within 14 days of the company's approval email, contact your bank with the refund confirmation number and ask them to trace the transaction.

If the company refuses to refund

Request a chargeback through your bank or payment provider. File a dispute with your bank's customer service, explaining that you canceled but were charged anyway, or that the service was not rendered. Provide your cancellation confirmation email and any other evidence. Banks in the Philippines take these disputes seriously, especially when foreign merchants are involved. Stopee has helped thousands of consumers recover charges through chargebacks when companies ignored refund requests.

Common questions about canceling my social calendar

What if my credit card was charged after i canceled

Contact support immediately with your cancellation confirmation number and the date of the unwanted charge. Ask them to reverse it and provide a written explanation of why the charge happened. If support does not reply within 5 business days, file a chargeback dispute with your bank. The bank will investigate whether My Social Calendar charged you after a valid cancellation request, and they typically rule in your favor if you have documentation.

Can i cancel during the free trial without being charged

Yes. If you cancel before day 30 of your trial ends, you should not be charged. However, you must receive written confirmation of the cancellation. Many users assume silence means cancellation-it does not. Always wait for a confirmation email from support saying your cancellation was processed.

Will canceling affect my ability to join other events or social clubs

Canceling your membership with My Social Calendar has no effect on other services or events you attend independently. The cancellation is specific to this membership only.

Should i cancel or pause my membership

If My Social Calendar offers a pause or freeze option, pause might be better than cancel if you think you will rejoin within 3 months. However, the company does not advertise a pause feature on its public pages. Your safest assumption is that you must cancel fully, and you can rejoin later. Do not assume pause is available-ask support first.

Checklist: everything you need before and after cancellation

Use this checklist to stay organized and protect yourself.

Before you send your cancellation request

• Log into your account and note your renewal date and plan type.
• Take a screenshot of your account dashboard.
• Find the original signup confirmation email.
• Calculate whether you are still in the free trial or already charged.
• Read the terms page at mysocialcalendar.com/terms for any refund or cancellation rules.
• Prepare a clear cancellation email with your full name, account email, and renewal date.

After you send your cancellation request

• Save a copy of your cancellation email in a separate folder.
• Set a reminder to check your email in 3 days for a reply from support.
• When support replies, screenshot the confirmation email.
• Log into your account 24 hours later to verify your membership shows "inactive".
• Check your bank or e-wallet 7 days later to confirm no new charge appears.
• Keep all documentation (emails, screenshots, receipts) for 12 months.

What other members say about canceling my social calendar

User feedback reveals patterns about cancellation experience and support quality.

Many members report that support takes 3 to 7 days to reply, which can be risky if your renewal is soon. Some users say they sent cancellation emails but received no reply, only to discover they were charged again the following month. Positive reviews mention that once support does respond, cancellations are usually processed quickly and charges reversed if the request came in time. A few members note that the personal event coordinator service is helpful, but not enough to justify the cost if you do not attend events regularly.

The recurring complaint is the lack of a self-service cancellation option. Users in the Philippines say that email-only support is frustrating because response times are slow, especially across time zones. Stopee recommends that you do not rely on email alone-document everything, set reminders, and escalate to your bank or consumer authorities if support does not reply within 7 days.

Comparison: my social calendar vs similar services

If you are considering canceling, you might wonder whether switching to another service makes sense.

Contact address and final steps

If you need to escalate your cancellation issue beyond email, here is where to go.

My social calendar support contact

Email: support@mysocialcalendar.com

This is the only published contact method. Always include your account email, full name, and renewal date in your message.

If support does not resolve your cancellation

Philippine Department of Trade and Industry (DTI) Consumer Complaint Division

File a formal complaint if My Social Calendar does not respond to your cancellation request within 7 days or refuses to reverse a charge made after your cancellation. You can file online at the DTI website or visit your regional DTI office in person. This triggers an official investigation and forces the company to respond. Stopee has helped thousands of consumers cancel subscriptions and recover charges using this escalation path.

Your bank or e-wallet provider's dispute department

If you were charged after cancellation, file a chargeback dispute directly with your bank (BDO, BPI, Metrobank, etc.) or e-wallet provider (GCash, PayMaya, etc.). Provide your cancellation confirmation email and the date of the unwanted charge. Banks take these disputes seriously and often reverse the charge within 14 to 30 days.

Final reminders for peace of mind

Cancel today if your renewal date is within 14 days. Send a clear, specific email to support@mysocialcalendar.com with your full name, account email, and the exact date you want your cancellation effective. Screenshot everything-your account dashboard, the renewal date, the confirmation email, and the email receipt from your cancellation request. Check your account 24 hours after you receive a cancellation confirmation to verify the status changed. And if a charge appears on your card after you canceled, dispute it with your bank immediately.

Canceling a subscription should not feel like a battle, and it should not take a week of back-and-forth emails. Stopee exists to make this process simple and transparent for consumers in the Philippines and beyond. If you need guidance on canceling any other subscription, visit Stopee.com to access step-by-step cancellation guides, track your subscriptions, and access your consumer rights information. Stopee has helped thousands of consumers cancel unwanted services, recover wrongly charged fees, and take control of their subscriptions again.