Manage My Growth One

How to cancel my growth one and stop charges in the philippines

What my growth one is and why you may want to cancel

My Growth One presents itself as a personal development platform offering coaching resources, workshops, and business tools. However, the service operates under vague terms that do not clearly outline auto-renewal rules, commitment lengths, or refund policies, which leaves users in the Philippines confused about what they actually agreed to when they signed up.

If you joined My Growth One and now face unclear billing, difficulty reaching support, or unexpected charges continuing after cancellation attempts, you are dealing with a common complaint pattern. The official terms page stays silent on core subscription details, making cancellation harder than it should be. At Stopee, we help consumers like you cut through that confusion and take control of your billing.

The subscription plans and what you are paying for

My Growth One sells recurring access to business and growth tools, not a one-time purchase. The platform charges monthly, with two main tiers:

Both plans include a 14-day free trial with the ability to cancel anytime, according to the subscription page. However, "anytime" becomes meaningless if the platform does not publish a clear cancellation method or honors your request promptly.

Why cancelling my growth one matters now

You may want to cancel for several reasons: the service does not meet your needs, the tool is redundant with other software you own, support is unresponsive, or you simply cannot afford the recurring charge. Whatever your reason, every month that passes without cancellation confirmation costs you ₱1,000 to ₱1,650 in fees you did not authorize.

The urgency is real. Many users report that cancellation requests disappear into email voids, charges continue after they thought they cancelled, and reaching a live person takes days or weeks. Stopee exists to make sure your cancellation actually goes through and sticks.

Your consumer rights under philippine law

The Consumer Act of the Philippines (Republic Act No. 7394) protects you when you buy any service, including subscriptions like My Growth One. This law gives you the right to accurate, clear information about what you are paying for-and My Growth One's vague terms already violate that standard.

Key protections you have

Under the Consumer Act of the Philippines, you have the right to demand clear billing terms before signup, the right to cancel auto-renewal without penalty, and the right to a full refund if the service fails to deliver what it promised or if charges continue after a valid cancellation request.

If My Growth One charges you after you cancel, you can dispute that charge with your bank, GCash, Maya, or credit card issuer and cite the Consumer Act as your legal basis. You can also file a complaint with the Department of Trade and Industry (DTI) if the company refuses to honor your cancellation or refund request.

Stopee recommends saving all evidence: screenshots of your plan details, cancellation requests you sent, charge confirmation emails, and any responses from support. This documentation is your proof if you need to escalate to the DTI or your payment provider.

How to cancel my growth one step by step

My Growth One does not publish a documented cancellation process, so you must navigate by exploring your account or contacting support directly. Here are the methods that typically work.

Method 1: cancel through your my growth one account

1. Log into your My Growth One account using your email and password.
2. Look for a menu labeled Settings, Account, Billing, Subscription, Plan, or Manage Subscription.
   • These are the most common locations where cancellation options live.
   • If your account has a dashboard, check the left sidebar or top navigation first.
3. Take screenshots of your current plan name, billing date, and payment method before proceeding.
4. Click the cancellation or "Cancel subscription" button if you find one.
   • Warning: Some platforms ask you to confirm your reason for cancellation or offer a discount to keep you. Do not accept discounts unless you genuinely want to stay-stick to your decision.
5. Screenshot the cancellation confirmation page showing your cancellation request was received.
   • Write down the date, time, and any confirmation number the system provides.
6. Wait 24 to 48 hours, then log back in to verify your plan now shows as "Cancelled" or "Inactive."

Method 2: cancel via email to my growth one support

1. Open a new email to ask@growthone.com with the subject line "Cancellation Request for My Account."
2. Include in your email:
   • Your full name as it appears on the account
   • The email address linked to your My Growth One account
   • Your current plan (Intermediate or Premium)
   • The last charge amount and date
   • A clear statement: "Please cancel my subscription effective immediately and confirm that auto-renewal has been turned off."
3. Request a written confirmation of cancellation in the same email.
   • This forces the company to respond in writing, which becomes evidence if they later claim you never cancelled.
4. Send the email and screenshot it for your records.
5. Check your inbox and spam folder daily for a response. My Growth One support operates Monday to Friday, 11:00 AM to 7:00 PM GMT+4, so allow one business day for a reply.
6. If you receive no response after 48 hours, send a follow-up email repeating your cancellation request and marking it "URGENT."

Method 3: cancel by phone (phone number provided)

1. Call My Growth One at 1 (970) 315-2514 during their support hours: Monday to Friday, 11:00 AM to 7:00 PM GMT+4.
   • Pro tip: Calculate the time difference. GMT+4 is two hours behind Philippine Standard Time (GMT+8), so 11:00 AM GMT+4 equals 1:00 PM PHT, and 7:00 PM GMT+4 equals 9:00 PM PHT.
2. Have your account email, last charge date, and plan details ready when you call.
3. Ask the representative to cancel your subscription and confirm the cancellation in writing via email immediately after the call.
   • Warning: Verbal-only cancellations leave no proof. Insist on written confirmation sent to your email.
4. Note the representative's name, call time, and any reference number they provide.
5. If the call drops or they refuse to send written confirmation, call back and repeat the request with a different representative.

Method 4: dispute the charge with your payment provider

If My Growth One ignores your cancellation requests, you can force a stop by filing a chargeback or billing dispute with your bank, GCash, Maya, or credit card company. This is your last-resort option and works even if the company will not cooperate.

1. Contact your bank or payment provider's customer service line.
2. Report the charge as unauthorized or as a service you cancelled and were still billed for.
3. Provide them with copies of your cancellation email, screenshots of your account, and all communication attempts.
4. Request a full refund and reversal of the charge.
5. The bank will open an investigation and, in most cases, reverse the charge within 5 to 14 business days.
   • Pro tip: GCash and Maya disputes often resolve faster than traditional banks-sometimes within 3 to 5 days.

Refund policy and getting your money back

My Growth One does not publish a refund policy on its public terms, which itself violates consumer protection standards. However, Philippine law gives you grounds for a refund under several circumstances.

When you can demand a refund

You have the right to a full refund if any of these apply:

• You cancelled within the 14-day free trial period and were still charged.
• You submitted a valid cancellation request but the company continued billing you after your requested cancellation date.
• The service failed to deliver the tools or features promised (for example, if core features like funnels or automations were unavailable).
• The company misrepresented the commitment length or auto-renewal terms at signup.

To request a refund, email ask@growthone.com with the subject "Refund Request" and include your cancellation confirmation, the dates you were charged after cancellation, and the total amount you want refunded. Reference the Consumer Act of the Philippines in your email to signal that you know your rights.

Pro tip: Stopee recommends requesting a refund in the same email as your cancellation request. Frame it as: "Please cancel my subscription effective immediately and issue a refund for all charges incurred after [cancellation date]."

If My Growth One denies your refund or ignores your request, file a complaint with the Department of Trade and Industry (DTI) at www.dti.gov.ph or visit a DTI office near you. The DTI can order the company to refund you and may impose penalties on My Growth One for unfair billing practices.

Common mistakes when cancelling my growth one

Cancellation confusion is exhausting, and it is easy to rush through the process in frustration. Here are the traps that catch most users-and how to avoid them.

Mistakes that cost you money

• Not saving proof before you cancel. You cancel, think you are done, then discover a charge three weeks later. Without screenshots or confirmation emails, the company claims you never requested cancellation. Always capture your confirmation before you hit submit.
• Assuming a cancelled plan means future charges will stop. Some platforms cancel your access immediately but still charge you at the next billing cycle unless you also turn off auto-renewal. Check your account after cancellation to confirm auto-renewal shows as "OFF" or "DISABLED."
• Cancelling during the free trial but forgetting to confirm the cancellation went through. You think you cancelled on day 5 of your 14-day trial, but the platform never processed it. At day 14, your card is charged. Follow up with the company in writing to verify cancellation before the trial ends.
• Accepting a discount offer instead of cancelling. A support agent offers you 50% off to keep you subscribed. You accept, thinking you will cancel later. Later never comes because the service becomes a habit or you forget. If you want to cancel, say no to discounts and complete the cancellation immediately.
• Only contacting support once and then assuming they will handle it. You send one email, get no reply after three days, and move on. Meanwhile, the charge hits your account again. Follow up persistently-email twice, call once, and escalate if needed.

What happens after you cancel my growth one

Cancellation does not happen instantly, and understanding the timeline helps you avoid panic. Here is what to expect.

Immediate changes after cancellation

Once you submit a cancellation request, your access to My Growth One tools (funnels, contacts, automations, etc.) may be revoked immediately, or you may keep access until your current billing cycle ends. The terms page does not clarify which applies, so assume the worst: you lose access right away.

Before you cancel, export or save any data you created inside the platform. If you built email lists, contact funnels, or survey results, download them now. Once your account is suspended, that data may vanish with no warning.

Billing confirmation and timeline

Your final charge should occur on your next regular billing date if you cancel after that date has passed. For example, if you cancel on the 15th and your billing date is the 20th, you will be charged one final time on the 20th, then never again.

If you cancel before your next billing date, you should not be charged at all. However, verify this 48 hours after your cancellation is confirmed. Log into your account or check your bank/GCash/Maya statement to ensure no unauthorized charge appears.

Stopee recommends setting a phone reminder for five days after your cancellation confirmation. Check your account that day to confirm the billing cycle has ended and your plan truly shows as inactive. If you see any unexpected charge, dispute it immediately with your payment provider.

Account data and access after cancellation

Once your subscription ends, you lose access to all premium features and your marketing tools (funnels, automation workflows, contact databases, etc.). My Growth One has not published a data deletion policy, so assume your account and data may be retained by the company indefinitely or deleted without notice.

If you need to retrieve any files, emails, or contact lists, do so before your cancellation takes effect. You have no guarantee of data access once your subscription ends.

Pricing comparison and alternative services

Before you cancel, you may want to compare My Growth One to other business and growth platforms available in the Philippines to ensure you are not leaving value on the table.

If you are cancelling My Growth One because the cost is too high, HubSpot's free tier and Mailchimp offer comparable features at a lower price with clearer terms and easier cancellation.

Your cancellation checklist

Use this checklist to stay organized and ensure you do not miss any critical step.

• Screenshot your current My Growth One plan name, billing date, and payment method.
• Screenshot your account dashboard showing your subscription status before cancellation.
• Export or download any data, contact lists, or files you created inside My Growth One.
• Send a cancellation email to ask@growthone.com with your full name, account email, plan name, and last charge date.
• Request written confirmation of cancellation in the same email.
• Screenshot your email request and note the date and time sent.
• If no response within 48 hours, send a follow-up email marked "URGENT."
• Save all response emails from My Growth One support as PDFs.
• Wait 24 to 48 hours, then log into your account and verify your plan shows as "Cancelled" or "Inactive."
• Check your bank, GCash, or Maya statement 5 days after cancellation confirmation to ensure no charge appears.
• If an unexpected charge occurs, contact your payment provider immediately and file a dispute citing the Consumer Act of the Philippines.
• Save all documentation in a folder for your records or potential DTI complaint.

Why stopee helps you cancel with confidence

Cancelling services like My Growth One is frustrating because companies deliberately hide their cancellation processes to keep you subscribed. Stopee has helped thousands of consumers in the Philippines cancel unwanted subscriptions, recover overcharges, and understand their rights under the Consumer Act of the Philippines.

At Stopee (stopee.com), we know the tricks companies use to trap you: vague terms, slow-to-respond support, automatic charges after cancellation attempts, and refusal to issue refunds. Our guides are built on real cancellation complaints, not marketing spin. We show you exactly what to say, where to look, and what to do if the company ignores you.

If My Growth One charges you after you cancel, Stopee helps you dispute that charge with your bank and escalate to the DTI. We also help you demand a refund based on your rights as a Philippine consumer. Stopee does not accept payment from any company, so our advice is always in your interest, not theirs.

Visit Stopee.com today to see how we have helped thousands of consumers cancel subscriptions, recover money, and take back control of their billing. Your next small step could save you hundreds of pesos a month.

Contact information and escalation path

Use this information when you need to reach My Growth One or escalate your complaint.

If My Growth One does not respond to your cancellation request within five business days, or if charges continue after cancellation, file a complaint with the DTI. The Consumer Act of the Philippines gives you the right to file this complaint at no cost, and the DTI can order My Growth One to refund you and pay a penalty.

Remember: you are not alone. Stopee has seen this pattern before. Your cancellation request is valid, your refund demand is legal, and you have the right to stop being charged. Take action today at Stopee.com and join thousands of empowered Philippine consumers who have cancelled their unwanted subscriptions and reclaimed their money.