Manage Clipmyhorse.Tv

How to cancel ClipMyHorse.TV in the UAE and reclaim your subscription

What is ClipMyHorse.TV

ClipMyHorse.TV is a subscription-based streaming platform dedicated to equestrian sports, delivering live broadcasts, match replays and event highlights from competitions worldwide. If you've subscribed to watch horse racing, show jumping or other equestrian content but no longer need access, you'll want to cancel properly to avoid unwanted charges.

How the service works

The platform operates from Germany and offers subscription tiers ranging from standard monthly access to premium plans and event-specific passes. Your subscription auto-renews at the end of each billing cycle unless you actively cancel beforehand.

Where ClipMyHorse.TV operates

Although ClipMyHorse.TV publishes pricing in euros, the service accepts payments in your local currency, including AED in the United Arab Emirates. This means you may be charged in dirhams through your bank's conversion or directly in euros, depending on your payment method.

Why you might want to cancel ClipMyHorse.TV

Understanding your reasons for cancelling helps you explore alternatives and avoid similar issues with future subscriptions.

Common reasons to cancel

You might cancel because equestrian content no longer matches your viewing habits, the subscription fee feels too high for occasional use, or you prefer free alternatives like YouTube clips. Some subscribers cancel after a seasonal event passes or when they realise they're paying for features they don't use. Whatever your reason, Stopee helps consumers understand their rights and execute cancellations without friction.

When to cancel before your next charge

Most subscriptions renew automatically at fixed dates each month. To avoid a renewal charge, you must cancel before your billing cycle ends. ClipMyHorse.TV typically shows your renewal date in your account settings, so log in immediately if you're within 5 days of renewal.

Your consumer rights in the united arab emirates

UAE law provides explicit consumer protections that apply even to international digital services, giving you leverage if ClipMyHorse.TV refuses to process your cancellation or refund.

The 14-day right of withdrawal

Under consumer protection law in the UAE and across the European Economic Area, you have a statutory right to withdraw from any digital service contract within 14 days of purchase, no questions asked. If you cancel within this window, ClipMyHorse.TV must refund all charges within 14 days of receiving your withdrawal notice. This protection applies even if you've already used the service.

Pro-rata refunds after 14 days

If you cancel after 14 days, you may still be entitled to a pro-rata refund of unused prepaid fees if your subscription term extends beyond your cancellation date. For example, if you paid for a three-month pass but cancelled after one month, you should receive a refund for the two unused months. Check ClipMyHorse.TV's terms or contact support to confirm whether your specific plan qualifies.

Escalation point: ministry of economy

If ClipMyHorse.TV refuses your cancellation request or withholds a refund you believe you're entitled to, you can file a complaint with the UAE Ministry of Economy. Their consumer protection team investigates breaches and can compel refunds or service reinstatement. Visit their official portal at moec.gov.ae to initiate a formal complaint.

How to cancel ClipMyHorse.TV: three methods

You have three practical options to cancel your subscription, ranked by speed and confirmation certainty.

Method 1: cancel online via your account (fastest)

Logging into your ClipMyHorse.TV account and using the built-in cancellation tool is the quickest route, provided it's available in your account region.

1. Visit clipmyhorse.tv and log in with your registered email and password.
   • If you've forgotten your password, use the "Forgot password?" link on the login page.
2. Navigate to your account settings, usually labelled "My Account" or a user icon in the top-right corner.
   • Look for "Subscription", "Membership" or "Billing" options.
3. Find the cancellation or termination button, typically red or labeled "Cancel subscription".
   • Warning: Some accounts may not show a self-service cancellation button if you signed up via a third-party app or payment processor.
4. Click to initiate cancellation and follow any confirmation prompts.
   • The platform may ask you to confirm your reason for leaving or offer a discount to stay; politely decline and proceed.
5. Wait for a confirmation email to arrive in your inbox within a few minutes.
   • Pro tip: Save this email immediately; it's your proof of cancellation if disputes arise later.
6. Verify that your access ends on the stated date and no further charges appear on your next billing cycle.
   • Mark your calendar with that date as a reminder to check your bank account.

Method 2: cancel by email (most documented)

Email cancellation leaves a permanent record and works even if the online tool is unavailable.

1. Open an email from the account email address registered with ClipMyHorse.TV.
   • If you use a different email, your cancellation request may be rejected or delayed for verification.
2. Compose a new email to support@clipmyhorse.tv with the subject "Subscription cancellation request".
   • Keep the subject clear and direct so support staff prioritise it.
3. Include the following details in the email body:
   • Your full name as it appears on the account.
   • Your registered account email address.
   • Your order or invoice number (find this in your account or billing history).
   • A clear statement: "I request to cancel my subscription effective immediately" or "at the end of my current billing period".
   • Your preferred refund method (original payment card, bank transfer, etc.).
4. Send the email and note the exact date and time sent.
   • Stopee recommends taking a screenshot of the sent email for your records.
5. Expect a reply within 3 to 5 business days.
   • If you don't hear back within a week, send a follow-up email or try Method 3.
6. Save the support team's confirmation reply as proof; do not delete it.
   • If a charge appears after this email, you have documented evidence of your cancellation request.

Method 3: cancel by registered mail (legal safeguard)

If email responses are delayed or contested, sending a formal written notice creates an irrefutable legal record.

1. Prepare a printed letter on plain paper or your letterhead with:
   • Your full name and residential address in the UAE.
   • Your account email and ClipMyHorse.TV order or invoice number.
   • Today's date.
   • A statement: "I hereby cancel my ClipMyHorse.TV subscription effective [today/end of billing cycle]" signed by hand.
2. Make two photocopies: one for your records, one to send.
   • Keep the original with your signature for your personal file.
3. Send the letter via registered or certified mail to ClipMyHorse.TV's address in Germany.
   • Check their terms or website for the exact mailing address; typically it's listed under "Contact us" or "Legal information".
   • Use a courier service that provides tracking and delivery confirmation (DHL, FedEx, or UAE post registered mail).
4. Request a tracking number and keep it with your letter copy.
   • Stopee advises documenting the send date, tracking number and expected delivery date in a spreadsheet for reference.
5. Expect processing within 5 to 10 business days from delivery.
   • Watch for a confirmation email or letter in return.

What happens after you cancel

Understanding the post-cancellation timeline and what to expect helps you avoid confusion or surprise charges.

When your access ends

ClipMyHorse.TV typically honors your access until the end of your current billing period, even after cancellation. This means if you cancel on the 10th of the month and your renewal date is the 30th, you keep streaming until the 30th. Your login credentials remain active but will stop working the day after your subscription ends.

Auto-renewal stops immediately

Once your cancellation is confirmed, the platform disables auto-renewal on your account, so no charges will be processed after your final billing date. If a charge appears after cancellation, it's an error, and you have grounds to dispute it with your bank.

Your account data and deletion

ClipMyHorse.TV stores your account details, viewing history and payment information per its privacy policy. If you want this data deleted, contact support@clipmyhorse.tv or file a data deletion request. The company typically has 30 days to comply with deletion requests under data protection regulations.

Refunds: what you're entitled to and how to claim them

Refund eligibility depends on when you cancel and your subscription type, but Stopee ensures you understand every avenue available to reclaim money.

Refund within 14 days of purchase

If you cancel within 14 days of your original purchase, you're entitled to a full refund regardless of how much content you've watched. This is a statutory right under consumer law in the UAE and the European Economic Area. Submit your cancellation and explicitly state "I am exercising my 14-day right of withdrawal", and the company must refund within 14 days of receiving this notice.

Pro-rata refunds for longer subscriptions

Many ClipMyHorse.TV premium plans span multiple months or allow prepaid passes for specific events. If your plan is longer than one month and you cancel mid-term, you may receive a pro-rata refund for unused days. For example, if you paid AED 300 for a 90-day pass and cancel after 30 days, you could be entitled to AED 200 for the 60 days remaining. Check your specific plan terms or ask support to calculate this.

Exceptions and special passes

Event-specific passes (such as Badminton passes or championship event passes) may have different refund rules. Some passes are non-refundable once the event begins or if you've already accessed event content. Read your purchase confirmation and the terms carefully before assuming you qualify for a pro-rata refund on these items.

How to request a refund

If you believe you're entitled to a refund, contact support@clipmyhorse.tv and include:

• Your order or invoice number.
• Your account email.
• The cancellation reason (e.g., "within 14-day withdrawal period" or "unused prepaid days").
• Your preferred refund method (original card, bank transfer, etc.).

Expect processing within 14 to 30 days, depending on your bank's processing speed.

ClipMyHorse.TV pricing in the UAE

Official AED pricing for the UAE is not publicly listed on the ClipMyHorse.TV website; rates are published in euros, and conversions vary by payment method and your bank's exchange rate.

Pro tip: During checkout, ClipMyHorse.TV will display the exact AED amount you'll be charged based on current exchange rates and your location. If the rate seems unfair, you can use a different payment method or wait to check if the rate improves the next day.

Common mistakes that delay or block your cancellation

Cancellations often fail because of small errors that frustrate consumers and extend billing cycles unnecessarily. Here's how to avoid them.

Forgetting to cancel before renewal

The most frequent mistake is delay. If you intend to cancel, do it today, not tomorrow. Your renewal date may arrive sooner than you expect, and catching a charge you didn't want is stressful. Mark your calendar with a reminder 3 days before your renewal date.

Using the wrong email address

If you email support@clipmyhorse.tv from a different address than the one linked to your account, support may reject your request or ask for verification, adding days to the process. Always use the email address shown in your account settings when sending cancellation requests.

Not saving confirmation emails

If you cancel online and don't screenshot or save the confirmation email, you lose proof if the company claims no cancellation was received. The moment you see a confirmation, forward it to a personal email backup account or save it as a PDF.

Cancelling only halfway through the process

Some users click a cancellation button, see a confirmation screen, and assume they're done. However, some platforms require you to confirm cancellation again via a link in an email. Check your inbox (and spam folder) for a confirmation link and click it to finalize the cancellation.

Accepting a discount offer instead of cancelling

ClipMyHorse.TV may offer you a discount to keep your subscription when you attempt to cancel. If you genuinely want to leave, politely decline and proceed. Accepting the discount restarts your commitment and delays cancellation.

How stopee helps you cancel with confidence

Navigating subscription cancellations-especially international services-can feel overwhelming, but Stopee has helped thousands of consumers cancel ClipMyHorse.TV and similar platforms without hidden charges or delays. Our guides walk you through every step, alert you to legal protections you didn't know you had, and provide templates for email and written cancellations. If you encounter resistance, Stopee connects you with the right consumer authority and shows you how to escalate your complaint. Visit Stopee.com today to explore cancellation guides for ClipMyHorse.TV and hundreds of other subscriptions, or use our support tools to document your cancellation process.

Key takeaways and your next step

Cancelling ClipMyHorse.TV is straightforward if you follow these three rules: cancel before your renewal date, use an official channel (online account, email, or registered mail), and save your confirmation. You have strong legal rights in the UAE, including a 14-day no-questions-asked withdrawal period and pro-rata refunds for unused time. If the company refuses to process your cancellation or withholds a refund, escalate to the Ministry of Economy. Stopee exists to empower consumers like you to take control of their subscriptions, avoid surprise charges, and reclaim their money when companies break the rules. Start your cancellation today-your confirmation is just one email away.

Cancellation contact details and resources

ClipMyHorse.TV support email: support@clipmyhorse.tv

Official help article: https://help.clipmyhorse.tv/hc/en-us/articles/115004286109-How-and-when-can-I-terminate-my-contract

UAE Ministry of Economy consumer protection: https://www.moec.gov.ae

For step-by-step guidance on cancelling ClipMyHorse.TV and other digital services, Stopee.com offers detailed templates, legal references, and live support. Learn more at Stopee.com today.