Manage Amare
What you don't know !
Silent Waste
84%
of people lose money every month on unused services
Lack of Transparency
60%
of users feel lost facing cancellation terms
Budget Illusion
82%
of consumers underestimate the cost of their automatic withdrawals
Fear of Commitment
44%
of subscribers have experienced a 'commercial trap' experience
Legal Validation
All our letters are written by legal experts to guarantee their compliance.
Legal Commitment
We generate legally binding documents that your provider is obligated to honor.
Immediate Efficiency
Free yourself from your commitments in less than 2 minutes, directly online.
Budget Optimization
Regain control of your finances by stopping superfluous withdrawals.
Cancel Amare: The Right Way
How to cancel your amare subscription in australia the right way
What amare is and why you might cancel
Amare is a wellness and nutrition company that delivers dietary supplements and wellness products to Australian customers through two main pathways: a Subscribe & Save recurring-purchase programme and one-time retail purchases. If you have enrolled in a recurring subscription, you are locked into a contract that continues until you formally cancel it. Understanding what you have signed up for is the first step toward taking control of your account.
Many Australians join Amare for the Subscribe & Save discount and reward points, but find themselves frustrated by surprise charges, processing cut-offs that prevent last-minute changes, or difficulty reaching customer support. Stopee recognises that cancellation confusion is one of the most common pain points consumers face with subscription services, and we are here to walk you through the exact process.
When you might want to cancel
You may want to cancel if you have experienced unexpected charges, discovered you no longer need the products, or simply prefer to manage your wellness purchases on your own schedule rather than on a fixed 30, 60 or 90-day cycle. Whatever your reason, you have the right to cancel, and Stopee will show you exactly how to do it.
Amare's subscription model explained
Amare operates on a recurring-order system where your shipment processes on fixed dates with a 10% discount applied to your subscription price. The company awards reward points that increase with the length of your active membership, creating financial incentives to stay subscribed. However, this also means orders cannot be modified once they have been processed, so timing your cancellation correctly is critical to avoiding unwanted charges.
Amare subscription pricing and plans in australia
Here is what you will pay across Amare's main subscription and membership options in Australia.
| Subscription or membership | Frequency | Australian pricing | What you get |
|---|---|---|---|
| Subscribe & Save | 30, 60 or 90 days | Varies by product; 10% discount applied | Recurring shipment, reward points, recurring discount |
| Brand Partner membership | Annual | A$94.95 | Access to compensation plans and partner benefits |
| One-time purchase | Single shipment | Varies by product (standard price, no discount) | No ongoing commitment, standard returns apply |
Understanding the real cost of staying subscribed
While the 10% Subscribe & Save discount sounds attractive, your total cost depends on whether you actually use the products and whether reward points offset the automatic charges. Many subscribers find that the convenience of automatic replenishment becomes a liability when circumstances change. Stopee advises tracking your actual spending versus benefit to decide if the subscription is still working for your budget.
Your cancellation rights under australian consumer law
Australian Consumer Law protects you when you purchase goods and services, including subscriptions, and you have specific rights when it comes to cancelling and getting refunds.
What the australian consumer law says about subscriptions
The Competition and Consumer Act 2010 (Cth) requires that services be provided with due care and skill, and goods be of merchantable quality. If you can prove that Amare failed to deliver products as described or that you were misled about the terms of your subscription, you can escalate your complaint to the Australian Competition and Consumer Commission (ACCC). Stopee encourages you to keep all email correspondence and order confirmations as evidence.
14-day change of mind right
If you purchased your first Amare order online or at a distance, you may have a 14-day cooling-off period to change your mind. This period typically runs from the date you received your first shipment, not from the date you ordered. To exercise this right, you must notify Amare in writing within the 14-day window and return the products in resalable condition (unopened and uncontaminated) within 30 days.
When the ACCC can help you
If Amare refuses to process your cancellation, ignores your cancellation request, or continues to charge you after you have cancelled, you can lodge a formal complaint with the ACCC. The ACCC investigates breaches of consumer law and can force the company to refund you. Stopee recommends documenting every cancellation attempt before escalating to the regulator.
How to cancel your amare subscription step by step
Amare requires a written cancellation notice to end your subscription contract, and timing is everything to avoid unwanted charges.
Cancellation methods available to you
You have three formal ways to cancel your Amare subscription in Australia: email, postal mail, or online account management if that option is available on the Amare portal. Each method has different processing timelines, so choosing the right one depends on how quickly you need to stop charges and how much evidence you want to keep.
Step-by-step cancellation process
- Check your last order's processing date and the cut-off window
- Log into your Amare account and find the next scheduled shipment date.
- Note that orders cannot be modified once processed, usually 24 to 48 hours before shipment.
- If today is within the processing window, your cancellation may not stop the next charge.
- Gather your account information
- Locate your Customer ID (found on your order confirmation or account dashboard).
- Write down your full name and the postal address linked to your account.
- Note the email address you registered with.
- Draft your written cancellation notice
- State clearly: "I wish to cancel my Amare subscription effective immediately."
- Include your Customer ID, full name, registered postal address and phone number.
- Mention any outstanding concerns (e.g., unauthorised charges) to create a paper trail.
- Send your notice via email (fastest method)
- Email your cancellation notice to cs.aus@kyani.com
- Use the subject line: "Cancellation Request - Customer ID [your ID]"
- Request a read receipt and save the confirmation email immediately.
- Pro tip: Send a copy to yourself to confirm the date and time of your submission.
- Follow up if you do not receive written confirmation
- Wait 3 to 5 business days for Amare to acknowledge your cancellation.
- If you hear nothing, send a follow-up email to cs.aus@kyani.com and reference your original email date.
- If still unresolved, escalate to the ACCC (see section on consumer rights).
- Confirm the cancellation is complete
- Request written confirmation from Amare stating the effective cancellation date.
- Check your account dashboard to verify no new orders are scheduled.
- Monitor your bank statement for the next billing cycle to ensure no further charges appear.
Alternative: postal mail cancellation
If you prefer to cancel by post, send your written notice to Amare's Australian address. Postal cancellations take longer (typically 5 to 10 business days plus mail delivery) and are harder to verify, so Stopee does not recommend this method unless you have no email access. Always send via registered mail with a signature-on-delivery service so you have proof the letter arrived.
Dealing with recurring charges after you cancel
It is frustrating to spot a charge appear after you thought you had cancelled, but it happens often with subscription services and you have options to recover the money.
If a charge processes after your cancellation request
Amare's processing cut-offs mean orders placed after the modification window may process before your cancellation takes effect. If you are charged for a shipment you did not want, contact Amare immediately and ask for a reversal or refund. Keep your cancellation email and the charge receipt as proof of your intent to cancel.
Getting a refund for unwanted charges
You have the right to a refund under Australian Consumer Law if you can show the charge was made without your consent or after you had formally cancelled. Stopee advises requesting a refund in writing from Amare within 30 days of the charge. If Amare refuses, dispute the charge with your bank (chargeback) and provide your cancellation email as evidence.
Chargebacks and disputing with your bank
If Amare does not refund the charge within 14 days, contact your bank and request a chargeback or reversal. Your bank will investigate the dispute on your behalf. Provide the bank with your cancellation notice, the charge receipt and any correspondence from Amare showing they received your cancellation request. Most banks side with the customer in subscription disputes when clear written notice is shown.
Common mistakes that delay or prevent cancellation
Cancelling a subscription should not be a struggle, but many Australians inadvertently make mistakes that trap them in unwanted recurring charges for months longer than necessary.
Mistake 1: cancelling within the processing window
Amare's most common trap is the processing cut-off. If you cancel after your order has been processed (usually 24 to 48 hours before shipment), your cancellation will not stop that charge. Always check when your next order is due to process before you submit your cancellation. Pro tip: If you are close to the processing window, ask Amare for an exact cut-off time in writing so you know precisely when you have until.
Mistake 2: cancelling through informal channels
Sending a message through Amare's website chat or social media does not constitute a formal written cancellation notice. The customer agreement requires a written notice with your name, address and Customer ID. Relying on informal channels leaves no paper trail and Amare can later claim they did not receive your request. Warning: Always cancel via email (cs.aus@kyani.com) or registered post so you have proof of delivery.
Mistake 3: not keeping records
Forgetting to save your cancellation email, the read receipt or Amare's confirmation leaves you vulnerable if a dispute arises later. Pro tip: Screenshot your cancellation email, the delivery confirmation and any follow-up messages from Amare. Store these in a dedicated folder on your computer or cloud storage.
Mistake 4: assuming silence means cancellation
If Amare does not send you a confirmation email within a few days, it does not mean your cancellation has been processed. Follow up in writing and ask for explicit written confirmation of the cancellation date. Stopee has seen many cases where customers assumed they had cancelled only to discover months later that charges were still appearing.
What to do after you have cancelled
Once your cancellation is confirmed, you are not quite finished; several important steps remain to protect yourself and clear up any loose ends.
Monitoring your account and bank statements
Check your bank statement weekly for the next 8 weeks after your cancellation effective date. Occasionally delayed refunds or system errors cause charges to reappear. If you spot any unauthorised charge, contact your bank immediately and reference your cancellation notice. Stopee recommends setting a phone reminder for 30 days after cancellation to review your account one final time.
Returning any unwanted products
If you have unopened or unused products from your last shipment, you may be eligible for a return under Amare's returns policy or Australian Consumer Law. Check the invoice for Amare's returns window (usually 30 days from delivery) and follow their return instructions. Keep the tracking number for any return shipment as proof of return.
Retrieving your reward points
Before you cancel, check whether you have accumulated reward points that can be redeemed or transferred. Some companies forfeit unused points upon cancellation, so redeem any balance before your cancellation takes effect. If Amare forfeits your points, this information is important for your records if you later need to file a complaint with the ACCC.
Traps and dark patterns to watch for
Subscription services sometimes make cancellation deliberately difficult, and Amare's process includes several features that work against the consumer.
The processing cut-off trap
Amare deliberately closes the modification window 24 to 48 hours before each shipment, which forces last-minute cancellation requests to miss the deadline. This is a dark pattern designed to capture one extra order payment. To escape this trap, cancel as soon as you decide to do so, not when you receive the pre-shipment notice.
Lack of in-app or account cancellation
Many modern subscription services allow one-click cancellation in your account dashboard, but Amare forces you to write an email or post a letter. This friction is intentional and designed to discourage cancellations. Stopee is pushing all subscription companies to offer simple in-app cancellation, and you should too if you cancel Amare; mention this frustration in feedback to the company or in your ACCC complaint.
Reward points as retention incentive
As you approach cancellation, Amare's accumulated reward points may tempt you to stay subscribed "just one more cycle" to redeem them. This is a psychological retention tactic. Remember that reward points have value only if you actually use the products, so do not let them trap you in a subscription that no longer serves your needs.
Comparison: should you cancel or pause?
Before you submit your cancellation, consider whether pausing your subscription might better suit your situation.
| Action | Best for | Timeline to cancellation | Refund eligibility |
|---|---|---|---|
| Cancel immediately | You will not use Amare products again; you want to avoid future charges entirely | Cancellation is final | Refund only for processed orders after your written cancellation request |
| Skip next shipment | You need a one-time break but may return later | Works for one cycle only; you must reauthorise skips | No refund, but next order delays until you reauthorise |
| Extend cycle (30 to 90 days) | You want to consume current stock before reordering | Temporary; does not cancel contract | No refund; next order still processes after interval |
| Contact support for pause | Financial hardship or temporary circumstance | Ask Amare; outcomes vary | Depends on pause terms; no guaranteed refund |
When to cancel versus pause
Cancel if you have no intention of reordering from Amare in the foreseeable future. Pause or skip if you are uncertain but think you might return in 3 to 6 months. Stopee notes that pausing still leaves the contract active, so you must manually reactivate your subscription or Amare will resume charging after the pause period ends.
How stopee can help you take control
Stopping unwanted recurring charges is one of the most powerful ways to take back control of your money and your consent. Stopee has helped thousands of consumers cancel subscriptions like Amare, avoid surprise charges and recover refunds by providing clear, step-by-step guidance and arming you with your consumer rights. Whether you are cancelling today or preparing to do so in the future, Stopee has your back at stopee.com.
Contact details for cancellation
When you are ready to cancel, send your written notice to:
Email: cs.aus@kyani.com
Subject line: Cancellation Request - Customer ID [your ID]
Include: Your full name, Customer ID, registered postal address and phone number
Save your cancellation email and any read receipt or confirmation from Amare. If you do not receive written confirmation of your cancellation within 5 business days, follow up in writing. If Amare refuses to cancel or continues charging after your written request, lodge a complaint with the Australian Competition and Consumer Commission at www.accc.gov.au.
Your subscription is a contract you entered into willingly, and you have the absolute right to exit it. By following the steps in this guide and keeping clear records of your cancellation request, you protect yourself against confusion, delay and unwanted charges. Stopee exists to empower you to cancel on your own terms, recover your money and take back control of your subscriptions starting today.