Manage Amare

How to cancel amare in canada: your complete step-by-step guide

Understanding amare and why you might cancel

Amare is a wellness company that specializes in nutritional supplements focused on mental and gut-brain health. The company operates in Canada through a direct-selling model, offering both one-time purchases and recurring "Subscribe & Save" subscriptions for customers, as well as an annual Brand Partner membership for independent distributors. If you've enrolled in a subscription or membership and need to step away, Stopee is here to walk you through every option available to you.

You might be cancelling for several reasons: your subscription no longer fits your budget, you've found a product that works better for you, or you simply want to pause your recurring charges. Whatever your situation, understanding the cancellation process upfront saves you time and prevents unwanted billing surprises.

What you need to know before you cancel

Amare allows you to cancel your Subscribe & Save subscription, product orders, or Brand Partner membership at any time. However, timing matters. If you cancel within 24 hours of your scheduled shipment date, that order may still process and be charged to your account. Additionally, annual Brand Partner membership fees are non-refundable in most cases, though Amare offers a 90-day satisfaction guarantee on products themselves.

At Stopee, we recommend gathering your account details before you reach out to support: your account email, order number, subscription ID, and the specific service you want to cancel (subscription, membership, or product return). This preparation ensures a smooth cancellation experience.

Your cancellation methods with amare

Amare gives you three direct ways to cancel, each with its own advantages and timeline. Choose the method that best fits your schedule and comfort level.

Cancel by phone with amare canada support

Calling Amare's dedicated Canada support line is often the fastest way to confirm cancellation in real time. A representative can verify your account, process your request immediately, and answer any questions about pending orders or refunds.

1. Call 1-888-362-2009 during Amare's business hours (check their website for current hours).
2. Have your account email, order number, and subscription ID ready.
3. Clearly state whether you want to cancel:
   • A Subscribe & Save subscription
   • Your Brand Partner annual membership
   • A specific product order
4. Ask the representative to confirm the cancellation in writing via email.
5. Note any reference number or confirmation code they provide.

Pro tip: Call at least 24 hours before your next scheduled shipment date if you want to stop the current month's order. If you call after that window, the shipment may still go out and charge your payment method.

Cancel via email for a documented record

Email cancellation creates a paper trail and works well if you prefer written communication or need to cancel outside of business hours. Amare's email method also allows you to include detailed instructions about refunds or returns.

1. Send your cancellation request to:
   • Canada: ce.ca@amare.com
   • US/Global: support@amare.com (if you have a cross-border account)
2. Include in your email:
   • Your full name
   • Account email address
   • Order number or subscription ID
   • Specific service to cancel (subscription, membership, or product)
   • Any special requests (e.g., return authorization, refund inquiry)
3. Use a clear subject line: "Cancellation Request - [Your Name] - [Subscription/Membership ID]"
4. Send from the email address associated with your Amare account.
5. Allow 3-5 business days for a response.

Warning: Email cancellations may take longer to process than phone calls. If your shipment is scheduled within the next 5 days, call the support line to ensure your cancellation is applied before your order processes.

Cancel online through your amare account

If you prefer to cancel without speaking to anyone, your Amare account dashboard lets you manage subscriptions directly. This method is instant and requires no wait time.

1. Go to the Amare website and log into your account.
2. Navigate to "My Account" or "Account Settings".
3. Look for "Orders," "Subscriptions," or "Subscribe & Save" section.
4. Locate your active subscription and select the cancel or pause option.
5. Follow the on-screen prompts to confirm your cancellation.
6. You should receive an immediate confirmation on screen and via email.

Pro tip: Screenshot or save the confirmation page before you close your browser. This gives you evidence of your cancellation if any charges appear later.

What happens immediately after you cancel

Cancelling your Amare subscription stops future recurring shipments and billing, but the exact outcome depends on your subscription type and timing. Understanding what changes and what remains helps you plan your next steps.

Subscribe and save subscriptions

When you cancel your Subscribe & Save subscription, Amare stops all future monthly charges and shipments. If you cancel more than 24 hours before your scheduled order date, no additional shipment processes. However, if you cancel within that 24-hour window, the order may still ship and charge your account, depending on Amare's processing schedule. You remain responsible for any shipment already in the fulfillment pipeline.

Brand partner annual membership

Cancelling your Brand Partner membership ends your access to partner pricing, commission structures, and marketing materials at the end of your current membership term. Your annual membership fee is generally non-refundable unless your provincial consumer protection law requires otherwise. Any products you've already purchased remain yours; you simply lose future discounts and partner benefits.

Your account and data

Cancelling your subscription or membership does not automatically delete your Amare account or order history. Amare retains your account records and transaction data for business and legal purposes. If you want your account deleted or your personal data removed, you must request this explicitly when you contact Amare support. At Stopee, we remind you that account deletion is a separate process from cancellation and may take additional time to complete.

Amare pricing and subscription options in canada

Understanding the cost structure helps you decide whether to pause, downgrade, or cancel entirely. Below is a current snapshot of Amare's most popular offerings in Canadian dollars.

If you're on a Subscribe & Save plan, you're saving 10% per order compared to one-time purchases. However, if those savings don't offset what you're actually using, cancelling may be the right financial choice. At Stopee, we help you evaluate whether the subscription truly delivers value for your household.

Refunds and your consumer protection rights

Canada's consumer protection laws give you important rights when buying from Amare, especially regarding satisfaction guarantees and refunds. Knowing these rights strengthens your position if a dispute arises.

Amare's 90-day satisfaction guarantee

Amare offers a 90-day satisfaction guarantee in Canada and the United States. You may return unused products, and in many cases even empty or partially used containers, within 90 days of purchase for a replacement, exchange, or full refund of the purchase price minus shipping costs.

To request a refund under this guarantee:

1. Contact Amare support via phone (1-888-362-2009) or email (ce.ca@amare.com) within 90 days of your purchase date.
2. Have your order number and reason for dissatisfaction ready.
3. Request a return authorization number (RMA) before sending anything back.
4. Ship the product back to Amare at your own expense (or ask if Amare covers shipping).
5. Once Amare receives and inspects the return, processing typically takes up to 14 days.
6. The refund goes back to your original payment method.

Pro tip: Take photos of the product packaging and your order confirmation email. These documents prove your purchase date and condition of the item, which speeds up the refund process.

Subscription and membership fees

Cancelling a Subscribe & Save subscription does not automatically refund products already shipped or billed. Once an order has processed, you must request a return separately under Amare's satisfaction guarantee. Annual Brand Partner membership fees are generally non-refundable, except where Canadian provincial law explicitly requires refunds under specific circumstances (for example, if you cancel within a cooling-off period).

Your rights under canada's consumer protection laws

Depending on your province, you may have additional protections:

• Cooling-off period: Many provinces allow you to cancel a purchase within 7-14 days of receiving it, even if the product works as described.
• Misleading advertising: If Amare's marketing claims differ from what the product actually delivers, you may have grounds for a refund under the Competition Act or your provincial Consumer Protection Act.
• Automatic renewal: Ontario, British Columbia, and other provinces require companies to obtain clear consent before charging you for recurring subscriptions and allow you to cancel at any time.

If Amare refuses to refund you and you believe you have a legal right to that refund, contact your provincial consumer protection office. In Ontario, that's the Consumer Protection Office; in British Columbia, it's the Office of the Consumer Protection Act. Stopee encourages you to escalate if Amare doesn't respond fairly.

Common cancellation mistakes to avoid

Even the most careful customer can fall into Amare's cancellation traps. Learning what goes wrong helps you protect yourself and avoid unnecessary charges or delays.

Mistake 1: not cancelling within the 24-hour cutoff

Amare's biggest cancellation trap is the 24-hour rule. Many customers think they've cancelled only to discover a shipment arrives and charges their card because they missed the cutoff window by a few hours. Always verify your cancellation date and your next scheduled shipment date before you take action.

Mistake 2: assuming account deletion equals cancellation

Deleting your Amare account does not cancel your subscription. These are two separate actions. You must cancel the subscription first, then request account deletion separately. At Stopee, we've seen customers delete their accounts only to be billed months later because their Subscribe & Save remained active.

Mistake 3: only cancelling online without confirmation

If you cancel through your Amare account dashboard, that action is instant but sometimes invisible. Take a screenshot of the confirmation. If no email arrives within a few hours, email support to verify the cancellation was actually processed. This backup step prevents billing surprises.

Mistake 4: cancelling by email but not following up

Email cancellations can get lost or delayed. If you don't hear back within 5 business days, call support to confirm. Don't assume silence means your cancellation is complete; follow up proactively to protect yourself.

Mistake 5: forgetting to cancel before your renewal date

If your Brand Partner membership renews automatically on a specific date, you must cancel before that date to avoid being charged for another year. Mark your renewal date in your calendar and set a phone reminder for 1 week before. The annual fee is non-refundable, and Amare won't reverse charges for forgotten renewals.

Your cancellation checklist

Use this checklist to ensure you've covered every step and won't face unexpected charges or account issues after you cancel.

When to keep your subscription versus when to cancel

Before you cancel, take a moment to consider whether pausing, downgrading, or switching products might better serve your needs than full cancellation. Stopee helps thousands of consumers make this decision every month.

Keep your amare subscription if:

• You use the products consistently and notice real health benefits.
• The 10% Subscribe & Save discount saves you money compared to one-time purchases.
• You'd simply re-order the same product anyway within the month.
• You're still within Amare's trial period and want to give the product more time.
• Your budget is tight this month but will improve next month (pause instead of cancel).

Cancel your amare subscription if:

• You've noticed no health improvement after 90 days.
• The subscription costs more than you originally budgeted.
• You've found a competitor product you prefer at a lower price.
• You're no longer taking the supplements regularly and they're accumulating unused.
• You want to explore other wellness options before re-committing.
• A significant life change (job loss, major expense) requires you to cut discretionary spending.

Pause instead of cancel if:

Many customers don't realize Amare lets you pause your subscription instead of cancelling it permanently. Pausing keeps your account active and preserves your Subscribe & Save discount rate, but stops billing and shipments temporarily. This is ideal if you want to take a break for 1-3 months and plan to resume later. Contact Amare support to learn about pause options; not all subscription types offer this feature.

Getting help: escalation and your provincial consumer authority

If Amare refuses to cancel your subscription, doesn't process a refund within the stated timeframe, or continues charging you after cancellation, you have official channels to escalate your complaint.

Escalation steps with amare

1. Send a formal written complaint to ce.ca@amare.com with subject line: "Formal Complaint - [Your Name] - [Issue]".
2. Include dates, order numbers, screenshots, and a clear explanation of what went wrong.
3. Request a response within 10 business days.
4. If Amare doesn't respond or refuses to help, proceed to your provincial consumer authority.

Contact your provincial consumer protection office

Canada has consumer protection offices in each province that investigate complaints and can force companies to comply with provincial law:

• Ontario: Consumer Protection Office (Ontario.ca)
• British Columbia: Consumer Protection Office (gov.bc.ca)
• Alberta: Alberta Fair Trading Act Commissioner
• Quebec: Office of the Protecteur du consommateur
• Other provinces: Search "[Your Province] Consumer Protection Act" online

File a complaint if Amare violates automatic renewal rules, misleads you about refund policies, or ignores cancellation requests. Stopee recommends keeping all correspondence and documentation-emails, screenshots, payment records-to support your case.

Why stopee helps you cancel with confidence

Cancelling a subscription should never feel overwhelming or risky. At Stopee, we've helped thousands of Canadian consumers navigate cancellations with companies just like Amare. Our guides give you the exact steps, insider warnings, and consumer protection information you need to cancel quickly and keep your money safe.

Whether you're cancelling because Amare isn't working for you, your budget shifted, or you found a better alternative, you deserve a clear, honest path forward. Stopee is here to ensure you understand your rights, avoid common traps, and exit without unnecessary fees or billing surprises.

Your next step is simple: use the method that works best for you (phone, email, or online), confirm your cancellation in writing, and monitor your account for 7 days. If you encounter any resistance from Amare or unexpected charges, return to this guide, escalate to your provincial consumer authority, and know that you have legal protection on your side.

Stopee has your back. Cancel with confidence, and take control of your subscription choices today.