Manage Fasting Coach

How to cancel fasting coach and stop unwanted charges

What fasting coach is and why you might want to leave

Fasting Coach is a digital fitness platform offering intermittent fasting trackers, progress monitoring tools, and optional one-on-one coaching services. The service exists primarily as a mobile app available through major app stores, with recurring subscription plans billed monthly or yearly. You may also encounter independent coaches operating under the same brand name, offering personalised fasting plans and rolling coaching packages. If you've signed up for a trial, found the app doesn't suit your routine, or simply want to stop recurring charges, cancelling quickly and correctly is essential.

Why cancelling matters: australian consumer law protects you

Under the Australian Consumer Law, you have strong protections against automatic renewals and unfair contract terms. If Fasting Coach charged you without clear prior notice of renewal terms, or if the cancellation process was deliberately made difficult, you have grounds to dispute the charge. Most importantly, if you cancel before your renewal date, you should not be charged again. Stopee recommends acting within 14 days of any unwanted charge to maximise your chances of a full refund.

Pricing and subscription plans for fasting coach

Fasting Coach pricing varies depending on whether you subscribed through an app store or directly with an independent coach. Below is a breakdown of the most commonly observed pricing for the app-based subscription service, converted to Australian dollars from typical USD listings.

Important pricing notes

Exchange rates fluctuate, so your actual AUD charge may differ from estimates shown above. Always check your recent bank statement or app store receipt for your exact billing amount. If you notice charges that don't match any plan you recognised, this is a strong sign you should cancel immediately and dispute the charge with your payment provider or the app store.

Independent coaches using the Fasting Coach name often charge higher fees and operate on different billing cycles. If you enrolled directly with a coach rather than through an app, their cancellation process and refund terms may differ significantly from app-store subscriptions.

Why you should cancel now if you're unsure

Auto-renewing subscriptions count on inertia. If you're reading this guide, you've likely already decided the service isn't delivering value. Here's why waiting costs you money.

Reasons to cancel your fasting coach subscription

• You're no longer using the fasting tracker or coaching features
• You received a charge you didn't expect or don't recognise
• The app's fasting protocols don't match your lifestyle or health needs
• You found better alternatives (free apps, your own tracking system, different coaching)
• You're on trial and want to cancel before the paid plan kicks in
• The monthly or yearly fee no longer fits your budget

Reasons you might keep it (and how to decide)

• You're actively tracking fasts and seeing progress - pause instead of cancel
• You've just started coaching and want to give it 1-2 more months - set a calendar reminder to cancel before the next renewal
• You're on a free trial with no charges yet - no urgency, but cancel before trial ends if you don't plan to upgrade

If you're on the fence, Stopee's advice is simple: cancel now, keep your money, and re-subscribe later if you genuinely miss the service. Cancelling is reversible; the charge going through is not.

How to cancel fasting coach: step-by-step by platform

Your cancellation method depends on where your subscription is billing. Most Fasting Coach users subscribe through the Apple App Store or Google Play Store, but some work directly with independent coaches. Stopee has mapped out the exact steps for each scenario below.

Cancel fasting coach if you subscribed via apple app store (iPhone, iPad, mac)

1. Open the App Store app on your Apple device.
2. Tap your profile icon in the top-right corner.
3. Select Subscriptions from the menu.
4. Find Fasting Coach in your active subscriptions list.
5. Tap Fasting Coach to open the subscription details.
   • Check the renewal date and price before proceeding.
   • Write down the date - you'll need it for disputes if charged after cancellation.
6. Tap Cancel Subscription or Edit and select the cancel option.
   • The app will ask you to confirm; you may see retention offers (discounts to stay).
   • Decline any offers and confirm cancellation.
7. You'll see a confirmation: "Your subscription will end on [date]."
8. You retain access to the app until that end date; after that, access stops.

Pro tip: Take a screenshot of the cancellation confirmation page. If Fasting Coach charges you after the stated end date, you'll have proof of cancellation.

Cancel fasting coach if you subscribed via google play store (Android)

1. Open the Google Play Store app.
2. Tap your profile icon (top-right corner).
3. Select Manage subscriptions or Subscriptions.
4. Tap Fasting Coach in your active subscriptions.
5. Tap Cancel subscription or Unsubscribe.
   • Review the end date and any final charge amount.
6. Confirm your cancellation reason (Google will ask why you're leaving - feedback is optional).
7. Tap Cancel subscription again to confirm.
8. You'll receive an email confirmation from Google Play; keep this for your records.

Warning: Do not uninstall the app from your device until after the cancellation end date. Uninstalling doesn't cancel the subscription; you must follow the steps above.

Cancel fasting coach if you subscribed directly with a coach or via email

1. Find your original confirmation or invoice email from Fasting Coach or the coach's name.
2. Note the coach's email address and any subscription reference number from the invoice.
3. Compose a new email with the subject line: Subscription Cancellation Request - [Your Name]
   • Include the subscription reference number or date you signed up.
   • State clearly: "I wish to cancel my Fasting Coach subscription effective immediately (or by [specific date])."
   • Request written confirmation of cancellation.
   • Ask about any refund eligibility within 14 days (see refunds section below).
4. Send this email to the coach's support address or the email listed on your invoice.
5. If you don't receive a response within 5 business days, follow up with a second email and note the date you sent the first request.
6. Keep all emails in a folder for dispute resolution if needed.

Pro tip: Send your cancellation email during business hours on a weekday. Follow up in writing rather than by phone; email creates a documented trail that protects you if a dispute arises later.

Cancel fasting coach if you can't find your subscription source

1. Check your bank statement or credit card history for any charges labeled "Fasting Coach," "FastingCoach," or similar.
2. Note the merchant name, date, and amount of the most recent charge.
3. Visit Stopee to search for Fasting Coach's direct contact details or complaint process.
4. If the charge came via an app store, follow the app store steps above (Apple or Google).
5. If the merchant name on your statement is unfamiliar, contact your bank or card provider directly. They can often block future charges or initiate a refund without needing Fasting Coach's cooperation.

This last step is crucial: your bank is your ally. If Fasting Coach won't cancel or respond, your payment provider has tools to stop recurring charges.

What happens after you cancel: your access and refunds

Cancelling your Fasting Coach subscription doesn't delete your account or data instantly, but it does stop future charges. Here's what you should expect in the days and weeks after you hit cancel.

Your access after cancellation

• You retain app access until the end of your paid period (your renewal date).
• On or after that date, premium features lock; the app may display a "subscribe to continue" screen.
• Your fasting logs, progress graphs, and notes may remain in the app (but will be inaccessible without a new subscription).
• Some apps allow you to export or screenshot your data before access closes; do this immediately if you want to keep a record.

Refund eligibility under australian consumer law

You have the right to request a refund in these situations:

• Subscription renewed within 14 days of your cancellation request: You can dispute a charge if Fasting Coach charged you after you requested cancellation, even if the system showed a few hours of delay.
• You were not given clear renewal notice: If you didn't see prominent information about auto-renewal, billing amount, or cancellation terms before signing up, the charge may be unfair under the Australian Consumer Law.
• You cancelled before using the service: If you signed up, immediately regretted it, and cancelled within 24-48 hours, many app stores honour refund requests (though this is discretionary, not guaranteed).
• Subscription was charged due to fraud or error: If someone else used your payment method without permission, dispute the charge immediately with your bank.

How to request a refund from Fasting Coach:

1. Contact the app store (Apple or Google) directly through their support portal, not Fasting Coach.
2. Report the charge and explain why you believe it's unfair (cancelled in time, no clear notice, etc.).
3. The app store will review within 3-5 business days and often refund if the reason is valid.
4. If the app store declines, escalate to the Australian Communications and Media Authority (ACMA) if the charge violated unfair contract terms.

Refund timeline: Approved refunds typically appear in your bank account within 5-10 business days. If a refund was approved but doesn't show up within 10 days, contact your bank to trace it.

Your consumer rights and what to do if fasting coach won't cancel

Australian Consumer Law gives you powerful protections against aggressive auto-renewal practices. If Fasting Coach is ignoring your cancellation requests or continuing to charge you, you're not powerless.

Your legal rights

• Right to cancel without penalty: Under the Australian Consumer Law, you can cancel any auto-renewing subscription at any time. Fasting Coach cannot refuse cancellation or charge a penalty for cancelling early.
• Right to clear notice: Before charging you, the company must give you clear, upfront information about the subscription price, billing frequency, and how to cancel. If they didn't, the charge may be unfair.
• Right to a refund: If a charge was made unfairly or if you requested cancellation and were charged anyway, you can demand a refund and escalate to a regulator if refused.
• Right to dispute charges: Your bank and card issuer must take your dispute seriously. You don't need Fasting Coach's permission to dispute a charge.

What to do if fasting coach ignores your cancellation

1. Send a formal written cancellation request via email (not phone call). Use the words: "I formally cancel my subscription to Fasting Coach, effective immediately. Please confirm cancellation in writing within 5 business days."
2. Allow 5 business days for a response. If you don't hear back or are refused, proceed to step 3.
3. Contact your bank or card issuer. Report the charge as unauthorised or a billing error (after you requested cancellation). Your bank will dispute it on your behalf.
4. If the charge was through an app store, contact Apple Support or Google Play Support directly and explain you requested cancellation but were still charged.
5. If the amount is significant or the company refuses to budge, lodge a complaint with the Australian Communications and Media Authority (ACMA) or your state's relevant consumer protection agency (e.g., Fair Work Ombudsman or local consumer affairs office).

Warning: Do not attempt to cancel by simply deleting the app or blocking the payment method without formally requesting cancellation first. This may lead to disputes or damage to your credit history.

Common mistakes when cancelling fasting coach

Cancelling a subscription should be straightforward, but Fasting Coach's design - like most auto-renewal services - can make it surprisingly easy to slip up and lose money.

Mistake 1: deleting the app without cancelling the subscription

This is the most common error. Removing the Fasting Coach app from your phone does nothing to stop charges. The subscription lives in the app store's backend, not on your device. You must cancel through the app store settings, not just delete the app.

Mistake 2: cancelling on the wrong platform

If you subscribed via the Apple App Store, cancelling via Google Play won't help (and vice versa). You must cancel on the exact platform where you subscribed. Check your bank statement to see which merchant name appears; that tells you which store to use.

Mistake 3: not taking a screenshot of the cancellation confirmation

If Fasting Coach charges you after you cancel, you'll need proof you requested cancellation. A screenshot of the app's confirmation message is that proof. Without it, disputes are harder to win.

Mistake 4: assuming a refund will be automatic

Cancelling stops future charges, but it doesn't automatically refund charges you've already paid. If you're entitled to a refund, you must request it separately through the app store or your bank. Stopee recommends requesting a refund at the same time you cancel if you think you qualify.

Mistake 5: not following up after cancellation

Many users cancel and then don't check their bank statement for the next 30 days. When a charge appears, it's too late to dispute it easily. Set a phone reminder to check your bank statement on the renewal date to confirm no charge went through.

After cancellation: what to do next and how to protect yourself

Cancelling is just the first step. Here's how to confirm it stuck and protect yourself from future surprise charges.

In the first 24 hours after cancellation

• Take a screenshot or write down the exact cancellation confirmation message and date.
• Save any confirmation email from the app store.
• Open the app and verify it still shows "Active subscription until [date]" or similar confirmation.

One week before your renewal date

• Check your bank account or card statement for any pending charges from Fasting Coach.
• If a charge appears when it shouldn't, contact your bank immediately to dispute it.
• If no charge appears, you're clear.

Protect yourself from future auto-renewals

• Set a phone reminder every time you sign up for a free trial: "Cancel [Service Name] by [date]."
• Review your app store subscription list every month (Apple or Google). Delete or cancel anything you've forgotten about.
• Use strong, unique passwords for your app store accounts; this reduces the risk of unauthorised subscriptions.
• Enable purchase alerts on your bank account if your provider offers them; you'll be notified of every charge in real time.

Frequently reported issues and how stopee can help

Stopee monitors customer reviews and complaints about subscription services across Australia. Here's what users report about Fasting Coach, and how to navigate these issues.

Issue 1: unclear plan names on billing statements

Users report that Fasting Coach sometimes appears on bank statements as a shortened or unfamiliar merchant name, making it hard to spot the charge. Solution: search your statement history for "Fast" or "Coach" and reconcile with your app store transaction history.

Issue 2: charges appearing after trial ends without warning

Free trials often auto-convert to paid plans on a specific date. Users sometimes miss the transition and are charged without expecting it. Solution: set a phone reminder 48 hours before your trial ends, then cancel immediately if you don't want the paid plan.

Issue 3: slow or no response from support

Some users report that Fasting Coach's direct support email is slow to respond to cancellation requests. Solution: don't wait. Cancel through the app store first, then follow up with an email to the coach (if you have contact details). Your app store cancellation will stick regardless of whether the coach's team responds.

Issue 4: refund denials despite qualifying reasons

Occasionally, users report that refund requests are denied even after requesting cancellation promptly. Solution: escalate through your bank or card provider, not Fasting Coach. Your bank has the final say on disputed charges and is more likely to rule in your favour if you provide proof of cancellation request.

Your cancellation checklist for fasting coach

Use this checklist to ensure you've cancelled correctly and protected your account:

Contact information and next steps

While Fasting Coach's direct contact details are not publicly listed in standard business registries, you can reach out through these channels:

How to contact fasting coach

• Via app store: Open the app, look for a "Help," "Support," or "Contact Us" menu. Many apps have a feedback form or support email address.
• Via your invoice: Check your most recent charge or receipt email for a reply-to address or support contact.
• Via independent coach: If you work with a specific coach, their email or website will be in your original confirmation email.
• Via your bank or card provider: For billing disputes, contact your bank directly without needing Fasting Coach's contact details.

If fasting coach continues charging after cancellation

Stopee's recommended escalation path is:

1. Bank or card issuer (initiate a dispute for charges after cancellation).
2. App store (Apple or Google) - report the charge as unauthorised.
3. Australian Communications and Media Authority (ACMA) or your state's consumer protection office for unfair contract terms.

How stopee helps thousands of australians cancel subscriptions

Stopee has helped thousands of consumers cancel unwanted subscriptions, track their refunds, and protect themselves from future auto-renewal traps. Our guides are written by subscription cancellation specialists who understand the grey areas, dark patterns, and legal protections that matter. Whether you're cancelling Fasting Coach, a fitness app, or any other recurring service, Stopee gives you the step-by-step instructions, consumer law context, and confidence to act. Visit stopee.com today to explore guides for other services, submit your own experiences, and join a community of Australians taking control of their subscriptions.