Manage Cricut

How to cancel your cricut subscription in australia and reclaim your money

Why you might want to cancel cricut access

Cricut Access is a paid membership tier that gives you a larger design library, fonts, project templates and exclusive discounts. But not every crafter needs it. You might be cancelling because you've finished your projects, found cheaper design alternatives, or simply don't use the extra features often enough to justify the monthly cost. Whatever your reason, you have the right to stop paying whenever you choose. Stopee has helped thousands of Australian consumers cancel unwanted subscriptions, and we're here to walk you through cancelling Cricut too.

Understanding what you're paying for

Cricut Access typically costs around A$13.99 per month or A$139.99 per year if you're buying through Australian marketplaces. The free Cricut tier lets you use Design Space with a limited library, but Access unlocks a much larger collection of fonts, images and ready-made projects. If you're only cutting basic shapes or using designs you've already created, you may not need the premium features at all.

Common reasons to cancel

Users cancel Cricut Access for several practical reasons: they've moved away from the hobby, discovered free design tools that suit their needs, or realised they prefer purchasing individual designs rather than paying a monthly fee. Some cancel because they accidentally bought it during a trial period or through a device they no longer use. Stopee's cancellation guides consistently show that clarity about your own needs is the first step toward stopping unnecessary charges.

Cricut subscription plans and australian pricing

Below is a clear breakdown of Cricut's main offerings and what Australian customers typically pay through official and marketplace channels.

How pricing works in australia

Cricut publishes global prices in USD, but Australian marketplace listings show local AUD amounts. The prices listed above reflect what you'll actually see when you buy or manage your subscription through Australian retailers or the Cricut app on Australian devices. Always check your account statement or renewal notice to confirm your exact billing amount, as promotional pricing or regional variations can apply.

How to cancel your cricut subscription online

Cancelling Cricut Access is straightforward if you know exactly where to go. Your cancellation method depends on which platform you used to buy the subscription. Most Australian users manage their subscription directly through Cricut's website, but some purchased through the Apple App Store or Google Play Store and need to cancel there instead.

Cancel through the cricut website (myaccount.cricut.com)

This is the fastest route for most Australian subscribers. Follow these steps carefully to avoid common mistakes.

1. Open your web browser and visit myaccount.cricut.com
   • Make sure you're on the official Cricut account page, not a third-party site
2. Log in with your email address and password
   • If you've forgotten your password, click "Forgot password?" and reset it before proceeding
3. Look for the "Subscription" or "Billing" section in your account dashboard
   • This is typically in the left-hand menu or under "Account Settings"
4. Select your active Cricut Access plan
   • You'll see your current plan details, renewal date and payment method
5. Click "Cancel Plan" or "Cancel Subscription"
   • The button label may vary slightly depending on your account type
6. Review the cancellation summary and confirm your choice
   • Cricut will show you when your subscription actually ends (usually the end of your current billing cycle)
7. Check your email for a cancellation confirmation message
   • Save this email as proof of your cancellation request

Pro tip: Cancel at least three business days before your renewal date to avoid being charged again. Stopee recommends setting a phone reminder for 72 hours before your renewal date as a safety net.

Cancel a subscription purchased through the apple app store

If you subscribed to Cricut Access through the Apple App Store on an iPhone, iPad or Mac, you must cancel through Apple's system, not through Cricut's website.

1. Open the App Store on your Apple device
   • On iPhone or iPad, tap the App Store icon at the bottom right
   • On Mac, click the App Store in the dock
2. Tap or click your account profile icon in the top right corner
3. Select "Subscriptions"
4. Find "Cricut Design Space" or "Cricut Access" in your active subscriptions list
5. Tap or click on the Cricut subscription
6. Choose "Cancel Subscription" or "Edit"
   • If you see "Edit," tap it and then look for the cancel option
7. Confirm the cancellation
   • Apple will ask you why you're cancelling; your answer is optional

Warning: Cancelling through Cricut's website will not stop an Apple App Store subscription. You must cancel directly with Apple, or charges will continue when your billing cycle renews.

Cancel a subscription purchased through google play store

If you bought Cricut Access on an Android device through Google Play, follow this process.

1. Open Google Play Store on your Android phone or tablet
2. Tap your profile icon in the top right corner
3. Select "Payments and subscriptions"
4. Tap "Subscriptions"
5. Find and tap "Cricut Design Space" or "Cricut Access"
6. Tap "Cancel subscription"
7. Follow the prompts and confirm cancellation
   • You may be offered a discount to keep the subscription; ignore this unless you want to stay

Your subscription ends at the end of your current billing period. You'll keep access to Cricut Access features until that date, then revert to the free plan automatically.

What happens after you cancel

Cancelling your Cricut subscription is not instantaneous, and understanding the timeline helps you avoid confusion or unwanted charges.

When your subscription actually ends

Cricut does not immediately cut off your access when you click "Cancel Plan." Instead, your subscription remains active through the end of your current billing cycle. If you're on a monthly plan and you cancel on the 15th of the month, your subscription keeps working until the last day of that month. If you're on an annual plan, you get to use Cricut Access until the anniversary of your renewal date. This is standard practice in Australia and protects you from losing access mid-project.

After your billing period ends

Once your paid period expires, your account automatically reverts to the free Cricut tier. You'll still be able to log in and use Design Space, but you'll lose access to the full design library, premium fonts and member discounts. Your saved projects remain in your account, so you won't lose any of your personal designs.

Check your bank statement

Monitor your bank account or credit card for the next 30 to 60 days after cancellation. Most charges stop immediately, but occasionally payment processors take time to process the cancellation. If you see a charge after your subscription should have ended, contact Cricut support with your cancellation confirmation email and ask them to reverse it. Stopee recommends keeping detailed records of all cancellation confirmations for exactly this reason.

Refunds and what australian consumer law says

Understanding your rights under Australian Consumer Law helps you recover money if you're entitled to a refund.

Standard cricut refund policy

Cricut's stated policy is that most subscription payments are non-refundable once the billing period has begun. However, there are important exceptions. If you purchased Cricut Access by mistake, were charged without authorisation, or the service failed to work as advertised, you have grounds for a refund under Australian Consumer Law, regardless of what Cricut's policy says. Trial charges are sometimes treated differently; if you were offered a free or discounted trial and were charged unexpectedly at the end, you have a strong case for a refund.

Your rights under australian consumer law

The Australian Consumer Law says you're entitled to a refund if a service is not of acceptable quality, not fit for purpose, or not delivered as promised. Cricut Access must work as described. If the design library is unavailable, the software crashes repeatedly, or you can't access features you paid for, you can request a refund. Additionally, if you cancelled before using the service and request a refund within a reasonable timeframe (typically within 30 days), Cricut should consider your request, even if their policy says "no refunds."

How to request a refund

1. Gather evidence of your charge
   • Take screenshots of your bank statement or credit card statement showing the Cricut charge
   • Save your cancellation confirmation email
2. Contact Cricut support directly
   • Visit help.cricut.com and look for the "Contact Us" link
   • Clearly explain why you want a refund (trial charge, service failure, unauthorized charge, etc.)
3. Reference Australian Consumer Law in your message
   • For example: "Under the Australian Consumer Law, I believe I'm entitled to a refund because [reason]."
4. Give Cricut 10 business days to respond
   • If they refuse or ignore you, escalate to the Australian Competition and Consumer Commission (ACCC)
5. If Cricut denies your refund unjustly, lodge a complaint with the ACCC
   • Visit accc.gov.au or call 1300 302 502
   • The ACCC can investigate and force Cricut to refund you if they find a breach

Pro tip: Cricut is more likely to approve a refund if you explain your reason calmly and reference a specific problem. "I accidentally purchased this" works better than "I changed my mind." Stopee's experience shows that companies are far more responsive when you cite consumer law rather than simply requesting a refund.

Common mistakes to avoid when cancelling cricut

Cancelling a subscription can feel stressful, especially if you're worried about being charged again. Here are the pitfalls that trip up Australian customers most often.

Mistake 1: cancelling through the wrong platform

If you bought through the Apple App Store but cancel on the Cricut website, nothing happens. Your subscription keeps charging because you cancelled in the wrong place. Before you start, check your original confirmation email or your bank statement to see which platform billed you. That's where you must cancel. Stopee emphasises that platform matching is non-negotiable; one wrong choice leaves you paying for another month.

Mistake 2: cancelling too close to your renewal date

If your renewal date is tomorrow and you cancel today, the payment may have already been processed by your bank or payment processor. Payment systems often batch charges the night before the renewal date. Cancel at least three business days early to be safe. Set a calendar reminder for three days before your renewal date and cancel then.

Mistake 3: not saving your cancellation confirmation

After you click "Cancel Plan," Cricut sends you an email confirmation. Take a screenshot or save that email. If a charge appears on your statement after cancellation, you'll need proof that you cancelled. Without it, disputes take longer and Cricut can claim you never requested cancellation. Stopee recommends creating a folder on your computer called "Cancellations" and storing confirmations there.

Mistake 4: assuming cancellation is instant

You'll keep paying access until the end of your billing cycle. If you cancel on the 10th of the month but your monthly billing date is the 25th, you'll be charged once more on the 25th. This is normal. Your subscription then ends on the 25th of the following month. Many customers panic when they see a final charge and think cancellation didn't work. It did work; you're just seeing the last scheduled charge for the period you already paid for.

Mistake 5: not checking for trial-to-paid conversions

Some users started with a free trial and didn't realise the trial had converted to a paid subscription. If you were charged unexpectedly after a trial period, contact Cricut within 30 days and explain that you didn't authorise the upgrade. Trial charges are treated as a special case and refunds are more likely.

Checklist for cancelling cricut in australia

Use this checklist to ensure you've done everything correctly and nothing falls through the cracks.

Cricut customer reviews and real experiences

Australian customers report mixed experiences with Cricut cancellations. Many users cancel without trouble and simply stop being charged at the end of their billing cycle. Others describe frustration when they thought they cancelled but kept being charged, usually because they cancelled on the wrong platform or misunderstood the timing of their renewal. A small number of users have had to dispute charges through their bank because Cricut didn't honour their cancellation request. The most common complaint is unclear communication about which platform controls the subscription, especially for those who own both a Cricut machine and use the app on a phone or tablet.

Positive reviews often mention that Cricut's online cancellation process is straightforward once you find the right section in your account. Negative reviews typically stem from refund denials or continued charges after cancellation. These experiences highlight why Stopee's step-by-step guidance matters: knowing exactly where to click and when to cancel eliminates most problems before they start.

Should you keep or cancel cricut access?

This table can help you decide whether cancelling makes sense for your situation.

Contact details and escalation

If you encounter problems cancelling or need to dispute a charge, here's how to reach Cricut and the relevant Australian authority.

Cricut support

Visit help.cricut.com and select "Contact Us" to reach Cricut's customer service team. You can also email them or request a callback. Allow 5 to 10 business days for a response. Always reference your account email address and the charge date so they can locate your subscription quickly.

If cricut refuses your refund or ignores your request

Lodge a complaint with the Australian Competition and Consumer Commission (ACCC) at accc.gov.au or by phone at 1300 302 502. Provide the ACCC with copies of your emails to Cricut, your cancellation confirmation, and your bank statement showing the charge. The ACCC investigates breaches of Australian Consumer Law and can force Cricut to refund you if they find the company acted unlawfully.

If your bank statement shows a charge after cancellation

Contact your bank or credit card issuer immediately and dispute the charge. Provide your cancellation confirmation email as evidence. Your bank can reverse the charge and investigate the claim. This process typically takes 5 to 10 business days.

Cancelling your Cricut subscription should be simple, and with the steps outlined above, it will be. Stopee has helped thousands of Australian consumers cancel unwanted subscriptions and reclaim their money, and we're here to ensure you avoid the common traps that catch others. If you follow the checklist, cancel through the correct platform, and keep your confirmation email, you'll have a clean, stress-free cancellation. Remember: your consumer rights are real, and companies must respect them. If you're ready to cancel Cricut Access, use the method that matches your purchase platform, confirm your cancellation date, and monitor your next statement. You've got this.