Manage Flingster

How to cancel flingster and avoid being charged again

What is flingster and why you might want to cancel

Flingster is a web-based random video chat platform that connects you with other users for one-on-one or group video conversations. The service offers a free tier with basic features, and optional paid subscriptions that unlock gender and location filters, AR masks, ad-free browsing, a back button to skip users, and a verified badge to build trust with other users.

You can access Flingster through your web browser or download their mobile apps on iOS or Android. If you signed up through the app store, billing runs through Apple or Google; if you registered directly on their website, Flingster (operated by Brentwood Holding Group Inc.) bills you directly. This matters because your cancellation route depends entirely on where your charges originate. At Stopee, we've seen many users struggle with cancellations because they don't know which platform actually owns their subscription.

Common reasons to cancel flingster

You might be cancelling because you've lost interest in random video chatting, discovered a competing platform, want to protect your privacy, or simply forgot the subscription was active and found unexpected charges on your card. Whatever your reason, cancelling promptly prevents future unwanted charges and gives you clarity over what you're paying for each month.

Your rights as a canadian consumer

Under Canada's consumer protection laws, including provincial legislation like Ontario's Consumer Protection Act and British Columbia's Consumer Protection Act, you have the right to cancel a subscription without penalty. Most provinces require merchants to provide a simple, online cancellation method that's as easy as the sign-up process. If Flingster makes cancellation deliberately difficult or hidden, that violates your consumer rights. Stopee recommends documenting every step of your cancellation attempt, because this evidence becomes critical if you need to escalate to your provincial consumer protection authority or your bank.

Flingster subscription plans and pricing

Before you cancel, understanding what you're actually paying for helps you decide whether to pause your subscription or delete your account entirely.

Notice that longer commitments offer better per-month value, but also lock you in longer. If you're unsure about continuing, the weekly pass is your lowest-risk option. If you've been charged for a longer plan by accident, cancelling immediately and requesting a refund becomes even more important.

How to cancel flingster based on your billing method

Your cancellation method depends on where your subscription is actually billed. This is the most critical decision point, and getting it wrong is the main reason people struggle to cancel.

Step 1: identify where you are being billed

Start by checking your bank or credit card statement from the past 30 days. Look at the merchant name on the charge. You'll see one of three patterns:

• A charge from "Flingster" or "Brentwood Holding Group Inc." (direct billing)
• A charge from "Apple" or "iTunes" (App Store billing)
• A charge from "Google" or "Google Play" (Google Play billing)

Next, check your email for recent receipts or subscription confirmations. This email typically came from the payment processor, not Flingster itself, and will clearly state which platform owns your subscription. If you can't find email receipts, log into your bank's online portal and download a recent statement as PDF proof. You'll need this document later if disputes arise.

Pro tip: Take a screenshot of the charge right now, before anything changes. Include the date, merchant name, and exact amount charged.

Step 2: cancel if billed directly by flingster

If your bank statement shows charges from Flingster or Brentwood Holding Group Inc., you need to cancel through their website account settings.

1. Open your web browser and visit Flingster's website (flingster.com).
2. Log into your account using your email and password.
3. Navigate to your Account Settings, Profile Settings, or Subscription Management section (the exact menu name varies, but look for "Settings" or "Billing").
4. Locate your active subscription and look for an option labeled "Cancel," "Turn off auto-renewal," "Pause," or "Delete subscription."
5. Click the cancellation option and confirm your choice when prompted.
6. Screenshot or save the confirmation page that appears after cancellation. This is your proof.
7. Check your email for a cancellation confirmation receipt within 24 hours. If you don't receive one, take a screenshot of your account settings showing no active subscription.

Warning: Some services show a "Yes, I want to keep this" button prominently and hide the actual cancellation button. Read every prompt carefully and click the option that cancels, not continues, your subscription.

Step 3: cancel if billed through apple app store

If your charge came from Apple, you must cancel through your Apple ID settings, not through Flingster's app.

1. On your iPhone or iPad, open Settings and tap your name at the top.
2. Tap Subscriptions (or "Media and Purchases" in older versions).
3. Find Flingster in the list of active subscriptions.
4. Tap on Flingster and then tap "Cancel Subscription" or "Turn off auto-renewal."
5. Confirm your choice and take a screenshot of the confirmation showing the subscription is cancelled.
6. Your access continues until the end of your current billing period, then stops automatically.

If you're on a Mac instead, open System Preferences, click your Apple ID, select Subscriptions, find Flingster, and follow the same steps. Pro tip: Apple's interface changes seasonally, so if you don't see "Subscriptions" exactly where described, search Apple Support for "manage subscriptions" and follow their current guide.

Step 4: cancel if billed through google play

If your charge came from Google, cancel through your Google Play account settings.

1. On your Android phone, open the Google Play Store app and tap your profile icon (top right).
2. Tap "Manage subscriptions."
3. Find Flingster in your list of active subscriptions and tap it.
4. Tap "Cancel subscription" and confirm when prompted.
5. Screenshot the confirmation showing the subscription is no longer active.
6. Your premium access ends at the end of your current billing cycle.

If you're using a web browser instead of the app, visit play.google.com, sign in, click your profile icon, select "Payments and subscriptions," then "Manage subscriptions," and follow the same steps. Both methods are equally valid.

Step 5: cancel via email if you cannot do it online

If you cannot access your account online, or if the cancellation buttons don't work, contact Flingster's support team by email.

1. Compose an email to Flingster's support address (typically found on their website or in your account settings).
2. Include the following details in your email:
   • Your full name and email address associated with the account
   • Your subscription ID or order number (found in receipts or account settings)
   • The date you signed up and the date of your most recent charge
   • A clear statement: "I request immediate cancellation of my Flingster subscription and confirmation that auto-renewal has been turned off."
3. Send the email and immediately take a screenshot of the sent message showing the date, time, and recipient.
4. Check your email (including spam and promotions folders) for a response within 3-5 business days.
5. Save every response from Flingster and your replies. These create an audit trail.

Pro tip: Use your email provider's read receipt feature so you know when Flingster opens your message. This proves they received it.

Step 6: cancel via registered mail if support is unresponsive

If Flingster's support doesn't respond within 5 business days, or if you need written legal confirmation for dispute purposes, send a registered letter to their corporate address.

1. Prepare a typed letter that includes:
   • Your full name, address, phone number, and email
   • Your Flingster account email address
   • Your subscription ID and the date of your most recent charge
   • The statement: "I request immediate cancellation of my subscription effective today. Please confirm this cancellation in writing within 10 business days."
   • A request for confirmation of the cancellation date and confirmation that auto-renewal has been disabled
2. Include copies (not originals) of your receipts and any email correspondence with Flingster.
3. Address the envelope to: Brentwood Holding Group Inc.
   Road Town
   Tortola, VG1110
   British Virgin Islands
4. Send the letter via Canada Post's Registered Mail service (or equivalent in your province) to ensure a delivery receipt and signature proof.
5. Keep your Canada Post receipt and tracking number forever.
6. When the letter is delivered, you'll receive confirmation. This is your legal proof of cancellation attempt.

This step is slow but extremely powerful. A registered letter to an offshore corporation's address shows you've exhausted reasonable resolution attempts, which strengthens any future dispute with your bank or a consumer authority.

What happens after you cancel flingster

Understanding what cancellation actually means helps you avoid confusion and catch billing errors early.

Your access after cancellation

When you successfully cancel, Flingster stops charging you for future billing cycles, but your access to premium features typically continues until the end of your current paid period. If you cancel mid-month, for example, you usually keep full premium access until the next billing date, then your account reverts to the free tier. This is standard practice and applies whether you cancelled through the app store or directly with Flingster.

Once you drop to the free tier, you lose premium features (filters, AR masks, verified badge) and ads reappear. You can still use the service for free, but with limited functionality.

Your account data after cancellation

Cancellation does not automatically delete your account or personal data. Your profile, chat history, and account settings typically remain on Flingster's servers indefinitely, even if you never log back in. If you want complete removal, you must request account deletion separately from cancellation. Send an email to support stating "I request complete deletion of my Flingster account and all associated personal data" and ask for written confirmation.

Stopee recommends keeping all cancellation confirmations for at least one year, because some charges slip through despite successful cancellations.

Refunds and billing disputes

Refunds are not automatic or guaranteed, but you have leverage if you act quickly and present clear evidence.

When refunds are possible

Flingster typically refunds only in these situations:

• Accidental duplicate charges (you were billed twice in one cycle)
• Billing errors (you were charged a different amount than agreed)
• Unauthorized charges (someone else accessed your account)
• Purchases made through Apple or Google, where those platforms' refund policies apply

If you cancelled within a few days of being charged and haven't used the service, you might still qualify for a refund under "change of mind" clauses in some app stores, though this is not guaranteed.

How to request a refund

1. If you were billed through Apple: go to Settings > your name > Media and Purchases > View Account > Purchase History, find the Flingster charge, tap it, and select "Report a Problem." Apple handles refunds directly and usually responds within 3-5 business days.
2. If you were billed through Google: visit play.google.com > Account > Payments and subscriptions > Subscriptions > find Flingster > tap the three-dot menu > "Report a problem." Google processes refunds similarly.
3. If you were billed directly by Flingster: email support with your order number, the date charged, and a specific reason (accidental charge, billing error, service not as described). Request a refund and a confirmation number.
4. Keep all receipts, screenshots, and email replies. These are your proof if you need to escalate.

Warning: Flingster is registered in the British Virgin Islands, so pursuing a refund through small claims court in Canada is impractical. Your realistic escalation paths are: Apple/Google (if applicable), your bank's chargeback process, or your provincial consumer protection authority.

When to escalate to your bank

If Flingster refuses a legitimate refund or ignores your cancellation and continues to charge you, contact your bank or credit card issuer immediately. Request a stop to the recurring payment or, if charges are unauthorized, initiate a chargeback. Your bank can reverse charges and ban Flingster from billing your card again. This process usually takes 30-60 days and requires you to submit your cancellation evidence and correspondence.

Stopee has seen many users successfully recover overcharges by simply escalating to their bank, which has far more leverage over overseas merchants than individual consumers do.

Common cancellation mistakes and how to avoid them

Cancelling a subscription should be straightforward, but small oversights create headaches that linger for months.

Mistake 1: cancelling in the wrong place

The most common error is cancelling through Flingster's app or website when you actually subscribed through Apple or Google. You delete your account or turn off notifications, but the app store subscription keeps auto-renewing because you never touched the actual billing settings. To avoid this, always verify where you are charged before you attempt cancellation.

Mistake 2: not saving proof

You cancel successfully, but 6 months later you notice another charge and can't prove you ever cancelled. Screenshots, confirmation emails, and registration receipts from Canada Post are your evidence. Without them, your bank or consumer authority has limited ability to help. Save everything to a folder labeled "Flingster Cancellation" on your computer or cloud storage.

Mistake 3: assuming cancellation is instant

Most cancellations take effect on your next billing date, not immediately. If you were charged on the 15th and you cancel on the 20th, your next bill still comes on the 15th of the following month. You must monitor your account and statement to confirm charges stop. If a charge appears after your cancellation date, immediately escalate to your bank.

Mistake 4: not requesting written confirmation

Email and online portal confirmations can be deleted or lost. If you cancel via email and receive a generic reply with no confirmation number or cancellation date, follow up with a second email asking for specifics. If support still won't commit to a date, escalate to registered mail.

How to monitor your account after cancellation

Vigilance after cancellation catches rogue charges before they stack up.

1. Set a phone reminder for the date your last paid period ends (e.g., 30 days after cancellation if you had a monthly plan).
2. On that date, log into your bank or credit card portal and check for any new charges from Flingster or the app store.
3. Check your email for any renewal receipts. These should stop appearing after cancellation.
4. Log into your Flingster account (if you kept it) and verify your subscription status shows as inactive or cancelled.
5. If you see a charge after this date, screenshot it immediately and contact your bank within 24 hours.

Most cancellations succeed without incident, but the ones that fail do so silently. Your attention in these first 30-60 days after cancellation is your best defence.

Your consumer rights and escalation options

Canada's consumer protection laws are stronger than many people realize, and Flingster cannot dodge them simply by being offshore.

Your right to simple cancellation

Under the Consumer Protection Act in Ontario, British Columbia, Alberta, and other provinces, any merchant offering a subscription or ongoing service must provide a cancellation method that is:

• As simple and accessible as the sign-up method
• Available online (not just by phone or mail)
• Free (no penalty or cancellation fee)
• Effective within a reasonable timeframe (usually one billing cycle)

If Flingster hides their cancellation button, charges a cancellation fee, or makes cancellation impossible without contacting support, they are violating your statutory rights.

Your right to refunds for billing errors

If you were charged in error or the service was not provided as described, you have the right to a refund. An "accidental subscription" or "unauthorized charge" qualifies as a billing error under most provincial laws. Flingster cannot simply keep your money because "policy says no refunds."

Escalation to your provincial consumer protection authority

If Flingster refuses to honour your cancellation request or process a legitimate refund, you can file a complaint with your province's consumer protection authority:

• Ontario: ServiceOntario Consumer Protection line or the Financial Services Regulatory Authority
• British Columbia: Consumer Protection BC
• Alberta: Service Alberta Consumer Contact Centre
• Other provinces: Contact your provincial Consumer Ministry or Attorney General's office

These agencies can investigate, mediate disputes, and sometimes compel refunds. They have authority over offshore merchants operating in Canada because Canada Post and payment processors enforce the rulings. Stopee encourages you to file a complaint if direct negotiation fails; it costs nothing and creates an official record.

Checklist: cancelling flingster safely and thoroughly

Use this checklist to stay organized throughout your cancellation process.

Reviews and user experiences with flingster cancellation

Real users report that Flingster's cancellation process is reasonably straightforward if you know where you subscribed. Most who cancelled through Apple or Google had zero problems. Direct website cancellations are equally smooth. The complaints come from users who couldn't find the cancellation button, or who cancelled in the wrong place (e.g., through the app instead of Apple Settings), then continued to be charged.

Users also report that Flingster's support email sometimes takes 5-10 business days to respond. Patience is required if you go the email route. Those who escalated to registered mail saw faster resolution, likely because an official letter prompted priority handling.

No users reported refunds without evidence of a billing error, so manage your expectations: you'll stop future charges, but past charges may not be recoverable unless you can prove unauthorized access or a system error.

Comparing cancellation across similar services

Understanding how Flingster's cancellation compares to competitors helps you make informed choices about which services to sign up for in the future.

Most video chat services function similarly: cancellation is available online but not widely advertised. Flingster is not an outlier, but it is also not particularly user-friendly. If you want the smoothest cancellation experience, stick to services that bill directly and show subscription status prominently in account settings.

How stopee helps you cancel confidently

At Stopee, we understand that cancelling subscriptions should not require detective work. We've built a comprehensive database of cancellation processes, corporate addresses, and consumer escalation paths for hundreds of services, including Flingster. Our mission is to cut through the confusion and give you clear, step-by-step instructions so you can cancel quickly and confidently.

Stopee has helped thousands of consumers cancel unwanted subscriptions, recover overcharges, and understand their consumer rights. We track which services make cancellation intentionally difficult so you know what to expect before you sign up. We also connect you with proven escalation strategies if a company refuses your cancellation request or ignores legitimate refund claims.

Whether you're cancelling Flingster, challenging a billing error, or filing a complaint with your provincial consumer protection authority, Stopee provides the template letters, email addresses, and checklists you need to succeed. Visit Stopee.com today to access our full library of service-specific guides and consumer rights resources. Your next cancellation should be your easiest one.

Contact information for flingster corporate office

Use this address if you need to send a registered letter or formal legal notice.

Brentwood Holding Group Inc.
Road Town
Tortola, VG1110
British Virgin Islands

This is the registered business address for Flingster's parent company. Mail sent here reaches decision-makers and creates a formal record if disputes escalate. Always use Canada Post's Registered Mail service and keep your tracking receipt.

For email support inquiries, check your account settings or Flingster's website for the current support email address, as it may change. When you email, reference this guide and your billing details to speed up resolution.

Cancelling Flingster is entirely within your control. Follow the method that matches your billing source, save your confirmation, and monitor your next billing cycle. If anything goes wrong, you have clear escalation paths through your bank, the app store, or your provincial consumer protection authority. Stopee is here to guide you through every step, and thousands of other consumers have successfully used these exact instructions to cancel and move forward.