Manage Fitbod

How to cancel fitbod and get your refund in canada

What fitbod is and why you might cancel

Fitbod is a strength-training app that builds personalized workout plans based on your goals, equipment and past sessions. You get AI-powered exercise suggestions, weight and rep guidance, and progress tracking through a paid subscription model.

You might cancel for several reasons: the app doesn't match your training style, you prefer free alternatives, costs have added up, or you've completed your fitness goals. Whatever your reason, Stopee understands that cancelling should be straightforward, not frustrating. Let's walk through exactly how to do it.

When cancellation makes sense

Cancel Fitbod if you're not using the app regularly, if premium features feel unnecessary, or if the monthly or annual cost no longer fits your budget. Many people also cancel after reaching a specific fitness milestone or switching to in-person training. The decision is entirely yours, and Stopee is here to make the process painless.

Pricing and billing details for canadian users

Here's what Fitbod costs in Canada so you can decide whether the subscription matches your needs and budget.

Monthly plans renew automatically every 30 days. Annual plans renew once per year. Cancelling stops future charges but does not automatically reverse past payments, so act quickly if you want to avoid the next billing cycle.

Your consumer rights under canadian law

Canadian federal and provincial consumer protection laws give you significant leverage when dealing with digital subscriptions.

Under the Competition Act and provincial consumer protection statutes (such as Ontario's Consumer Protection Act), you have the right to cancel subscriptions, receive refunds for defective or misrepresented services, and dispute unauthorized charges. Fitbod's own terms mention a 10-day refund window for website purchases, but this does not override your statutory rights.

If Fitbod refuses a legitimate refund request or continues charging after you cancel, you can escalate to your provincial consumer protection authority or the Canadian Competition Bureau. Stopee recommends documenting all cancellation attempts and keeping screenshots of confirmation emails so you have proof if a dispute arises.

What to do if fitbod continues billing after cancellation

If you cancel but charges keep appearing on your statement, contact your bank or credit card issuer immediately and report the unauthorized transaction. Most Canadian financial institutions will reverse fraudulent or repeated charges within 30 to 60 days. You can also file a complaint with your provincial consumer authority or the Competition Bureau at Competition Bureau Canada (www.competitionbureau.gc.ca).

How to cancel fitbod step by step

Cancellation method depends on where you subscribed: Fitbod's website, Apple App Store, or Google Play. Follow the correct path for your platform to avoid missed cancellations.

Cancel via fitbod's website

Website cancellations are the most direct route and give you immediate control over your subscription.

1. Go to app.fitbod.me and log in with your email and password.
2. Navigate to Your Plan or Account Settings (look for a gear icon or profile menu).
3. Select Cancel subscription or Manage billing.
4. Confirm your cancellation when prompted. You'll receive an email confirmation within minutes.
5. Save this confirmation email as proof of your cancellation date.

Pro tip: If no cancel button appears on your account page, Fitbod may have moved it or your plan is registered with Apple or Google instead. Move to the appropriate platform section below.

Cancel through apple app store (iOS)

If you subscribed on your iPhone or iPad, you must cancel through Apple's system, not Fitbod directly.

1. Open Settings on your iPhone or iPad.
2. Tap your name at the top of the screen (Apple ID profile).
3. Select Subscriptions.
4. Find Fitbod in the list and tap it.
5. Tap Cancel subscription.
6. Choose your reason (optional) and confirm.
7. Apple will send a confirmation email. Your access continues until the end of your current billing period.

Warning: Deleting the Fitbod app does not cancel your subscription. You must follow these steps within the Settings app or your account will renew automatically.

Cancel through google play store (Android)

Android subscribers must cancel through Google Play to prevent future charges.

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon in the top right corner.
3. Select Payments and subscriptions.
4. Tap Subscriptions.
5. Find Fitbod and tap it.
6. Tap Cancel subscription.
7. Confirm your cancellation.

Alternatively, visit play.google.com/store/account/subscriptions on any web browser, locate Fitbod, select Manage, and choose Cancel.

Pro tip: Google typically sends a confirmation email, but check your spam folder if you don't see it within an hour.

Cancel by emailing support

If you cannot access cancellation buttons in the app or website, email Fitbod support directly.

1. Send an email to support@fitbod.me.
2. Include:
   • Your full name
   • Your account email address
   • Your purchase receipt or order number (if available)
   • A clear statement: "I request immediate cancellation of my Fitbod subscription."
3. Send the email and keep a copy for your records.
4. Support typically responds within 2-3 business days.

Cancel via registered mail (formal notice)

For a legally documented cancellation, send a signed letter via registered mail to Fitbod's corporate headquarters.

1. Write a cancellation letter that includes:
   • Your full name and account email
   • Your subscription plan and start date (if known)
   • The date you want to cancel (recommend "immediately" or "effective today")
   • A request for confirmation of cancellation and refund status
2. Sign the letter.
3. Send it via registered mail with proof of delivery (raccomandata A/R equivalent in Canada is Xpresspost with signature confirmation) to the Fitbod corporate address listed in the Address section below.
4. Keep the postal receipt and tracking number.

Registered mail creates a legal paper trail and is especially useful if you're disputing charges or escalating to your provincial consumer authority.

What happens after you cancel

Cancellation stops future charges immediately, but you still have access to premium features until your current billing period ends. This is actually good news: you've already paid for this time, so use it.

Your access timeline after cancellation

Once you cancel, Fitbod freezes your subscription but does not delete your account or workouts. Here's your timeline:

• Immediately after cancellation: Your status changes to "cancelled" in the system.
• Until end of current billing cycle: You retain full access to premium features (personalized plans, weight tracking, analytics).
• After billing cycle ends: You lose access to premium features and drop to the free version (limited functionality).
• Your workout history: Remains in your account indefinitely, even if you downgrade to free.

Do not delete your Fitbod app or account immediately after cancelling. Deleting the app is a separate action and does not enhance cancellation; it only removes the app from your device.

Refunds and your right to recover money

Fitbod's default position is that cancellation prevents future charges but does not automatically refund past payments. However, you have multiple paths to request a refund.

Refunds for website purchases

If you subscribed directly through Fitbod's website, you're entitled to a full refund within 10 calendar days of purchase under Fitbod's own terms. After 10 days, Fitbod treats purchases as final, but Canadian consumer law may still protect you.

1. Email support@fitbod.me within 10 days of your purchase.
2. Attach your purchase receipt and clearly state: "I request a refund for my subscription purchase on [date]."
3. Fitbod reviews requests case-by-case and typically responds within 5-7 business days.
4. If you're declined and believe the service was defective or misrepresented, escalate to your provincial consumer authority (see Consumer Rights section).

Refunds for apple app store purchases

Apple handles refunds independently of Fitbod. You have up to 14 days from purchase to request a refund through Apple.

1. Visit reportaproblem.apple.com.
2. Sign in with your Apple ID.
3. Find your Fitbod transaction and select "I'd like a refund for this."
4. Choose your reason (e.g., "Accidental purchase" or "Product not as described").
5. Submit your request.
6. Apple typically processes refunds within 5-10 business days.

You can also contact Apple Support directly at support.apple.com if the above method doesn't work.

Refunds for google play purchases

Google Play offers a 48-hour refund window from the original purchase date. After that, refunds are discretionary.

1. Open the Google Play Store app.
2. Go to Account (top right).
3. Select Payments and subscriptions > Subscriptions.
4. Tap Fitbod, then Manage.
5. Tap Request a refund and provide your reason.
6. Google reviews the request and typically responds within 24-48 hours.

If Google declines, contact Google Play Support at support.google.com/googleplay. You can also ask Fitbod support to intervene on your behalf by emailing support@fitbod.me with your Google transaction ID.

Common cancellation mistakes and how to avoid them

Cancelling feels simple, but small oversights can leave you paying or confused about your status. Here's what Stopee sees go wrong most often.

Mistake 1: cancelling through the wrong platform

Your subscription lives on only one platform (Fitbod's website, Apple, or Google). Cancelling on a different platform won't stop your actual charges.

How to avoid it: Check your original receipt or credit card statement to confirm where you subscribed. If you see "Apple" or "Google" in the payment description, cancel there. If it says "Fitbod" or your billing email is Fitbod's domain, cancel on the website.

Mistake 2: confusing account deletion with cancellation

Deleting your Fitbod account removes your profile but does not cancel your active subscription with Apple, Google, or Fitbod. You can still be charged after deleting the app.

How to avoid it: Cancel the subscription first (using the steps above), then delete your account if you wish. Do them in this order.

Mistake 3: not saving your cancellation confirmation

If Fitbod disputes your cancellation date or your bank questions a charge, you'll need proof. Screenshot or print your confirmation email immediately.

How to avoid it: Screenshot both the cancellation confirmation message and your email receipt. Email them to yourself with a dated subject line like "Fitbod Cancellation Confirmed 2025-01-15." You'll thank yourself later.

Mistake 4: assuming "cancelled" means "refunded"

Fitbod sends a cancellation confirmation, not a refund confirmation. These are different things.

How to avoid it: After cancelling, wait 3 days and check that the next expected charge does not appear on your statement. If it does, contact support immediately with your cancellation confirmation email.

Mistake 5: missing the 10-day refund window

Fitbod's refund policy is strict: you have 10 calendar days from purchase to ask for money back.

How to avoid it: If you're unhappy, request a refund within 10 days. After that, you lose leverage (unless you invoke consumer protection law). Mark your calendar if you're on the fence.

Pre-cancellation checklist

Before you hit that cancellation button, use this checklist to protect yourself.

• Confirm which platform you subscribed on (Fitbod website, Apple, or Google).
• Check your next billing date on your account page or receipt.
• If you want a refund, confirm you're still within the 10-day window (website) or 14-day window (Apple) or 48-hour window (Google).
• Export or screenshot any important workout data or progress reports before cancelling.
• Note your account email address for the cancellation request.
• Have your purchase receipt or order number available.
• Decide whether you want to request a refund or simply stop future charges.

Post-cancellation checklist

After you cancel, follow these steps to confirm everything worked and protect yourself from surprise charges.

• Save your cancellation confirmation email and take a screenshot.
• Note the cancellation date in your calendar or phone.
• Check your account page 24 hours later to confirm "cancelled" status.
• Wait until your next billing date should have occurred (check your calendar from step 2 above) and verify no charge appears.
• If a charge appears after cancellation, contact support with your confirmation email within 48 hours.
• If support doesn't resolve it, file a dispute with your bank or credit card issuer.
• Keep all documentation (confirmation emails, screenshots, bank records) for at least 6 months.

Fitbod contact information and mailing address

Use these details to contact Fitbod for support or to send formal cancellation notice.

Email support

support@fitbod.me - Response time is typically 2-5 business days.

Registered mail address (corporate headquarters)

Fitbod Inc.
[Corporate Headquarters Address]
Tahoe Drive, CA
United States

For a formal cancellation letter, send it via Canada Post Xpresspost with signature confirmation to the address above. This creates a legal record of your cancellation request and is especially useful if you need to escalate to your provincial consumer authority.

Summary: take control of your fitbod subscription today

Cancelling Fitbod takes less than 5 minutes if you use the right platform. Whether you're cancelling on the website, Apple, or Google, the process is straightforward once you know the steps.

Remember: Cancellation stops future charges but doesn't automatically refund past payments. You have 10 days (website), 14 days (Apple), or 48 hours (Google) to request a refund. After that window closes, Canadian consumer law may still protect you if the service was defective or misrepresented.

Keep your confirmation email, check that no charge appears on your next billing date, and escalate to your provincial consumer authority or the Competition Bureau if Fitbod refuses to stop charging. Stopee has helped thousands of consumers cancel unwanted subscriptions and recover refunds by following these exact steps. You have rights, and Stopee is here to help you exercise them. Take action today, and in 5 minutes, you'll be free.