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Cancel Slacker Radio: The Right Way
How to cancel slacker radio in canada and protect your wallet
What slacker radio is and why you might want to leave
Slacker Radio, now owned by LiveOne, is a music streaming service built around curated radio stations and on-demand song requests. You get ad-free listening, unlimited skips, offline downloads and the ability to create custom stations when you subscribe to Slacker Radio Plus. The service works across mobile devices, desktop browsers and select third-party platforms, and you can pay directly through the Slacker app, Google Play, PayPal, Apple or your carrier.
Many Canadians start with Slacker Radio for its hands-off radio experience but later discover they're not using it, or they've switched to a competitor like Spotify or Apple Music. If that sounds like you, Stopee is here to walk you through every cancellation method available-and to help you avoid the traps that keep people paying for services they've already abandoned.
Common reasons to cancel slacker radio
You might decide to cancel because you prefer another streaming platform, you're not listening enough to justify the cost, or you want to cut monthly subscriptions. Whatever your reason, Stopee recommends acting quickly: the sooner you cancel, the sooner you stop the recurring charge at your next billing cycle.
Slacker radio pricing and what you're paying for
Before you decide whether to keep or cancel your subscription, here's exactly what Slacker Radio costs in Canada.
| Plan | Price (CAD) | Billing cycle | Key features | Best for |
|---|---|---|---|---|
| Slacker Radio Plus | $3.99 | Monthly | Ad-free listening, unlimited skips, offline caching, custom stations, song requests, lyrics | Most listeners |
Free tier vs. paid plans
Slacker Radio does offer a free tier with ads and limited skips, but most people choose the Plus plan for uninterrupted listening. At $3.99 per month, it's one of the more affordable options in Canada, but that monthly charge adds up over 12 months to $47.88-money you won't get back if you cancel mid-cycle.
How to cancel slacker radio based on how you subscribed
Your cancellation method depends entirely on where you're paying: directly through Slacker, or through a third-party platform like Google Play, PayPal or Apple. Stopee always recommends checking your last credit card or bank statement to confirm your payment method before you start-this single step saves you from cancelling in the wrong place and wondering why you're still being charged.
Cancel slacker radio through the app or web account
If you signed up directly on Slacker's website or through the app, you'll cancel from your account settings. This is the fastest method and takes about 2 minutes.
- Open the Slacker Radio app on your phone or tablet
- Tap the menu icon (three horizontal lines) in the top left corner
- Select the gear icon or "Settings"
- Choose "Account" or "Your Account"
- Look for "Modify Subscription" or "Manage Subscription"
- Some versions show "Cancel Subscription" directly
- Tap "Cancel Subscription" and confirm your choice
- You'll see a confirmation screen asking "Are you sure?"
- Tap "Confirm" or "Yes, cancel"
- Save or screenshot the confirmation page
- Stopee recommends taking a photo of this screen; it proves you cancelled on this date
Pro tip: If you're cancelling on the web instead, sign into your account at slackerradio.com, navigate to Account or Billing Settings, and select Cancel Subscription. The process is identical.
Cancel slacker radio through google play
If you subscribed through the Google Play Store (Android devices), you must cancel there. Google handles all billing and refund decisions, not Slacker.
- Open the Google Play Store app on your Android device
- Tap your profile icon in the top right corner
- Select "Manage subscriptions" or "Payments and subscriptions"
- Then choose "Subscriptions"
- Find "Slacker Radio" in your active subscriptions list
- Tap on it to open the subscription details
- Tap "Cancel subscription" and follow the on-screen prompts
- Google may offer you a discount to keep your subscription; you can ignore this and proceed to cancel
- Confirm cancellation and screenshot the final screen
- You'll see a message like "Your subscription will end on [date]"
Warning: If you cancel on Google Play, Slacker cannot restore or refund your subscription-only Google can. Google's policy determines whether you get a refund, not Slacker's.
Cancel slacker radio through PayPal
If you linked PayPal to Slacker Radio, you'll cancel the automatic payment agreement through PayPal, not through Slacker.
- Log into your PayPal account on a web browser (not the app, for clearer menus)
- Go to paypal.com and sign in with your email and password
- Navigate to your account settings
- Click the profile or gear icon
- Select "Settings" or "Account Settings"
- Find "Payments" or "Automatic Payments"
- Look for a section called "Manage automatic payments" or "Subscriptions and billing agreements"
- Locate Slacker Radio in the list
- Click on it to view the agreement details
- Select "Cancel" and confirm
- PayPal will ask you to confirm one more time; proceed
- Check your PayPal transaction history to verify the cancellation took effect
- Stopee recommends waiting 1-2 business days, then checking that no new Slacker charge appears
Pro tip: Screenshot your PayPal payment history after cancellation. This proof is invaluable if Slacker tries to charge you again-you can dispute it with your credit card company or PayPal's resolution team.
Cancel slacker radio through apple or carrier billing
If you pay through Apple (App Store) or a Canadian wireless carrier, the cancellation process is similar to Google Play: you must cancel through the billing source, not through Slacker.
- Apple (iPhone/iPad): Open Settings > [Your Name] > Subscriptions > Slacker Radio > Cancel Subscription. Apple handles refunds, not Slacker.
- Carrier billing (Rogers, Bell, etc.): Contact your carrier's customer service to remove Slacker from your mobile bill. Ask for written confirmation of the cancellation.
Cancel slacker radio by contacting support
If you cannot locate the cancel button in your account or prefer a human touch, you can reach Slacker support. This method is slower but leaves a paper trail.
- Visit the Slacker Radio support or help page on their website
- Look for "Contact us" or "Customer support"
- Select "Email support" or "Submit a request"
- Fill out the form with your account email and state: "I want to cancel my Slacker Radio subscription effective immediately"
- Include your full name, account email and the date you want cancellation to take effect
- Example: "Please cancel my subscription as of [today's date]. I understand my access will end at the end of my current billing cycle."
- Send the request and save the confirmation email
- Slacker should respond within 2-3 business days
- Wait for Slacker's written confirmation of cancellation
- Do not rely on a verbal promise over the phone-always ask for email confirmation
Pro tip: Send your cancellation request via email so you have a timestamped record. If a dispute arises later, that email is proof you requested cancellation.
What happens after you cancel slacker radio
Cancellation can feel anticlimactic because your subscription doesn't end immediately. Here's the timeline you can expect.
Your access after you hit cancel
When you cancel Slacker Radio, auto-renewal stops-but you keep full access to all paid features until the end of your current billing cycle. For example, if you cancel on the 15th of the month and your billing date is the 30th, you'll retain ad-free listening and all premium features until the 30th. After that date, your account reverts to the free tier (which includes ads and limited skips).
This delay exists because Slacker doesn't pro-rate subscriptions: they don't refund you for unused days, and they don't take away features early. You've paid for the month; you get the full month.
What to check after you cancel
Cancellation is only complete when you see no charge on your next billing date. Stopee recommends keeping these dates in mind.
- Mark your calendar for the day after your billing cycle ends. Check your bank statement or credit card to confirm no new charge appeared.
- If you paid through Google Play, PayPal or Apple, verify within that platform as well. Log back into the app and confirm the subscription no longer appears in your active list.
- If a charge appears after cancellation, contact your payment provider immediately to dispute it (see the Refunds and disputes section below).
Will you get a refund when you cancel
This is where many Canadians feel frustrated, and Stopee understands why. Slacker Radio does not offer pro-rata refunds for unused portions of your subscription, and refunds are rarely granted for full billing cycles after you've started using the service.
Refund policy for active subscriptions
Slacker Radio's published terms state that once you've accessed the service, refunds are not available. You've "consumed" the product by listening to even one song, so Slacker treats it as non-refundable-similar to a gym membership or a concert ticket.
The only exception is free trials. If you started a trial (often 7 days) and cancelled within the trial window before being charged, you won't be billed. But once the trial ends and the first charge processes, that month is non-refundable.
Disputing charges and invoking consumer protection
Not all is lost. Canadian consumer protection law gives you leverage in specific situations. If Slacker misled you-for example, if you signed up for a trial and the company auto-enrolled you without clear consent-you have grounds to dispute the charge.
Here's how Stopee recommends you proceed:
- Contact your credit card issuer or bank
- Call the number on the back of your card and explain: "I was charged for Slacker Radio, and I believe I was not given clear notice before auto-renewal."
- Ask to open a dispute or chargeback
- Your bank will contact Slacker to investigate
- If you paid through PayPal, Google Play or Apple, file a dispute within their platforms
- PayPal and Apple have resolution centres that mediate between you and Slacker
- Explain the billing issue and request a refund
- Contact your provincial consumer protection office or the Competition Bureau if Slacker refuses to engage
- In Ontario, that's the Ministry of Government and Consumer Services
- In British Columbia, it's the Consumer Protection BC office
- Every province has similar bodies; Stopee recommends a quick web search for "[Your Province] consumer protection"
Pro tip: Keep screenshots of everything: the subscription page where you signed up, email confirmations, and your bank statement showing the charge. These documents are proof if you need to escalate a dispute.
Your consumer rights in canada and how they protect you
Canadian law does not automatically grant a universal cooling-off period for digital subscriptions (unlike physical goods, which often have 14 days). However, provinces have their own consumer protection acts, and misleading billing practices are illegal across the country.
What the law says about subscriptions
The Competition Act and provincial consumer protection statutes prohibit false or misleading representations. If Slacker Radio made it hard to understand that auto-renewal would occur, or buried cancellation in settings, that may violate consumer law.
Additionally, the federal Spam, Phishing and Collection of Personal Information Act (PIPEDA) governs how companies can use your contact information. If Slacker enrolled you in marketing emails without consent, that's another violation.
Who to contact if slacker refuses to help
Stopee strongly recommends escalating if Slacker ignores your cancellation request or refuses to refund a disputed charge. Here are your contacts by province:
- Ontario: Ministry of Government and Consumer Services (ontario.ca/consumers)
- British Columbia: Consumer Protection BC (consumerprotectionbc.ca)
- Alberta: Fair Trading Act enforcement (alberta.ca)
- Quebec: Office of the Protecteur du consommateur (opc.gouv.qc.ca)
- Federal: Competition Bureau (competition.gc.ca) for deceptive marketing or billing practices
You can also file a complaint with your provincial consumer authority if you believe Slacker auto-renewed your subscription without your clear, affirmative consent before the free trial ended.
Common mistakes when cancelling slacker radio
Cancelling a subscription should be simple, but many Canadians make avoidable errors that delay cancellation or leave them paying longer than they should. Stopee has seen these mistakes countless times, and we want to help you avoid them.
Mistake 1: cancelling in the wrong place
The most frequent error is cancelling through the Slacker app when you actually subscribed through Google Play or PayPal. When you do this, Slacker's system shows you've "cancelled," but the payment agreement with Google or PayPal is still active. The next billing date, Google or PayPal processes the charge, and you're shocked to see the money leave your account.
How to avoid it: Check your bank statement right now and look at the company name on the Slacker charge. Is it "Slacker Radio," "Google Play," "PayPal," "Apple," or your mobile carrier? That company is where you cancel-nowhere else.
Mistake 2: cancelling but forgetting to confirm
Many subscription apps show you a confirmation screen that says "Your subscription will end on [date]"-but some users tap back without reading it or think the screen means cancellation is complete. Then they're confused when another charge appears.
How to avoid it: After you hit "cancel," stay on the confirmation page and take a screenshot. Read the exact date your access will end. If the app doesn't show a confirmation page, screenshot the settings screen showing that Slacker Radio is no longer listed as an active subscription.
Mistake 3: assuming customer support will cancel for you
Some people email Slacker support saying "Please cancel my account," but they never follow up when support doesn't respond within 24 hours. Support teams are not always fast, and a vague email can get lost.
How to avoid it: Use the exact language: "I request immediate cancellation of my Slacker Radio subscription [account email] effective as of [today's date]." Follow up after 3 business days if you haven't heard back. Ask for an email receipt confirming the cancellation date. Stopee recommends treating support cancellation as a last resort-self-serve cancellation is faster and gives you proof instantly.
Mistake 4: not checking for charges after the billing cycle ends
You cancel on the 10th, assuming access ends on the 30th, and you think you're done. But you never actually verify that no charge hit your account on the 30th. Two months later, you notice $7.98 in mystery charges and have to file a dispute.
How to avoid it: Set a phone reminder for the day after your billing cycle ends. Check your bank app that morning and confirm no new charge from Slacker, Google Play or PayPal appeared. If a charge does appear, contact your bank within 24 hours and dispute it immediately. Time matters-many banks have dispute windows of 60-90 days.
Checklist: confirm your slacker radio cancellation
Use this checklist to ensure you've cancelled correctly and won't be charged again.
- I identified my payment method (Slacker direct, Google Play, PayPal, Apple, or carrier)
- I cancelled through the correct platform or contact method
- I received a cancellation confirmation (email, in-app screen, or support response)
- I took a screenshot of the confirmation and saved it
- I marked my calendar for the day after my billing cycle ends (e.g., if I'm billed on the 30th, I marked the 31st)
- On that marked date, I checked my bank statement to confirm no new charge from Slacker, Google Play, PayPal or my carrier appeared
- If a charge appeared after cancellation, I contacted my bank or payment provider within 24 hours to dispute it
- I no longer see Slacker Radio listed as an active subscription in my payment platform (Google Play, PayPal, Apple, etc.)
Final thoughts: taking control of your subscriptions
Slacker Radio is an affordable streaming option, but it only makes sense to keep paying if you're actually listening. The moment you realize you've switched to a competitor or you're not using it enough, cancelling within a few minutes saves you money every single month. Stopee has helped thousands of Canadians cancel subscriptions they'd forgotten about, recover disputed charges and take back control of their digital wallets.
If you're cancelling Slacker Radio today, follow the step-by-step instructions above based on your payment method, take screenshots of your confirmation, and verify the charge stops at your next billing cycle. If Slacker ever refuses to help or a charge reappears, escalate to your provincial consumer protection office-you have legal rights, and Canada's consumer protection framework is on your side.
For more guidance on cancelling streaming services, managing subscriptions and disputing charges, visit Stopee at stopee.com. We're here to empower you to cancel with confidence and keep more money in your pocket.
Contact information and next steps
If you need to reach Slacker Radio for support after cancellation or if your cancellation wasn't processed correctly, customer service contact details should be available through their support page. For disputes involving third-party platforms, contact Google Play Support, PayPal Resolution Centre or Apple Support directly. For Canadian consumer protection matters, contact your provincial authority as listed above.
Stopee recommends bookmarking this guide and sharing it with friends and family who may be paying for subscriptions they no longer use. When you're ready to cancel, return here, follow your payment method's instructions, and confirm your cancellation within 24 hours. You've got this, and Stopee is here to back you up.