Manage Guardian Weekly

How to cancel guardian weekly in canada: step-by-step guide to stop your subscription

What is guardian weekly

Guardian Weekly is a curated news magazine that brings you reporting, analysis and commentary from The Guardian and international partner publications. You receive a weekly digest of in-depth journalism covering global politics, culture, science and more. In Canada, most readers access Guardian Weekly through digital platforms like Magzter or retailers such as DiscountMags.ca, though some subscribe directly through The Guardian's website.

Whether you subscribed for a month of international news coverage or a full year of global reporting, you have consumer rights in Canada that protect your ability to cancel. At Stopee, we help thousands of Canadian subscribers understand exactly how to stop their subscriptions and recover any money they are owed.

Why canadians subscribe to guardian weekly

You might subscribe to Guardian Weekly because you want quality international journalism delivered weekly, or because you value The Guardian's independent reporting on climate, politics and human rights. Many Canadian readers appreciate the curated format, which saves time compared to following multiple news sources.

Why you might want to cancel

You may decide to cancel Guardian Weekly for several reasons: the cost adds up over months, you prefer reading news on other platforms, your financial situation has changed, or you simply stopped reading the issues. Whatever your reason, cancelling is your right and you should not feel pressured to keep paying.

Your consumer rights in canada

Canadian federal and provincial consumer protection laws give you clear rights when you subscribe to digital publications. These protections apply whether you subscribed through Magzter, DiscountMags, the App Store, Google Play or directly through The Guardian.

What consumer protection laws guarantee you

Canada's Competition Act and provincial consumer protection legislation (such as Ontario's Consumer Protection Act and British Columbia's Consumer Protection Act) require that subscription sellers give you clear information about pricing, automatic renewal terms and how to cancel. You have the right to cancel within a reasonable timeframe without penalty, and you are entitled to receive confirmation of your cancellation.

If you were charged without clear disclosure of auto-renewal terms, charged in error, or not given working cancellation instructions, you can file a complaint with your provincial consumer protection authority. Stopee recommends keeping records of all charges, confirmation emails and cancellation requests as evidence if you need to dispute a charge.

Your right to a refund under canadian law

You do not automatically receive a refund when you cancel a prepaid subscription, but you have rights if: the seller charged you without your consent, you cancelled within a cooling-off period (typically 14 days of purchase in most provinces), the seller cannot deliver the service as promised, or you were misled about the auto-renewal terms. Contact the seller first, then escalate to your provincial consumer protection authority or credit card company if they refuse.

How to cancel guardian weekly by platform

Cancellation steps depend on where you subscribed, so first identify your platform then follow the instructions for that service. Stopee guides you through each method to ensure you submit a proper cancellation request.

Cancel through magzter

Magzter is the largest digital magazine platform used by Canadian readers. If you subscribed via Magzter, you can cancel directly through your account without contacting The Guardian.

1. Go to the Magzter website or open the Magzter app on your device.
   • If you use a web browser, visit magzter.com and sign in with your email and password.
   • If you use the Magzter app, open it on your iOS or Android phone.
2. Navigate to your account settings or subscription menu.
   • On the website, click your profile icon in the top-right corner.
   • On the app, tap the menu icon (three horizontal lines) and select "My Account" or "Subscriptions".
3. Find "My Subscriptions" or "Active Subscriptions" and locate Guardian Weekly.
   • You will see the subscription status and next billing date.
   • If you do not see it listed, your subscription may have already expired.
4. Click "Cancel Subscription" or "Manage Subscription" next to Guardian Weekly.
   • Magzter may ask why you are cancelling-you can skip this or provide brief feedback.
   • Confirm the cancellation on the next screen.
5. Save your cancellation confirmation email or screenshot.
   • Magzter will send a confirmation to your registered email address.
   • Keep this email until you verify no further charges appear on your card.

Pro tip: Magzter sometimes displays a discounted "save your subscription" offer on the cancellation screen. Ignore this unless you want to stay subscribed. You have already made your decision, so proceed with cancellation.

Cancel through DiscountMags.ca

DiscountMags.ca is a popular Canadian retailer for magazine subscriptions. If you purchased Guardian Weekly through DiscountMags, follow these steps.

1. Visit discountmags.ca and sign in to your account using your email and password.
   • If you forgot your password, click "Forgot Password" and reset it.
   • Look for a "Sign In" or "My Account" link at the top of the page.
2. Go to "My Subscriptions" or "Account Settings".
   • This section shows all active and past subscriptions tied to your account.
   • Locate Guardian Weekly in the active subscriptions list.
3. Click on Guardian Weekly to view subscription details.
   • You will see your billing date, renewal date and current payment method.
   • Note your subscription order number for your records.
4. Select "Cancel Subscription" or "Manage Subscription".
   • DiscountMags may ask for cancellation feedback.
   • Follow the prompts to confirm your cancellation.
5. Take a screenshot of the confirmation page and wait for a confirmation email.
   • DiscountMags will email you a cancellation receipt with your order reference.
   • Save this email and screenshot until your refund or billing issue is resolved.

Warning: If you purchased through DiscountMags as a gift or under a different email address, sign in to the account that made the original purchase. Cancellations are tied to the buyer's account, not the recipient's.

Cancel an app store or google play subscription

If you subscribed to Guardian Weekly through Apple's App Store or Google Play, you must cancel through your device's app subscription settings, not through the Guardian Weekly app itself.

1. On iPhone or iPad (Apple App Store):
   • Open the Settings app.
   • Tap your name at the top of the settings menu.
   • Select "Subscriptions" or "Subscriptions and App Clips".
   • Find and tap "Guardian Weekly" (it may be listed under Magzter or another distributor name).
   • Tap "Cancel Subscription" and confirm.
   • Apple will send a cancellation email to your registered account.
2. On Android (Google Play):
   • Open the Google Play Store app.
   • Tap the profile icon in the top-right corner.
   • Select "Subscriptions".
   • Find and tap "Guardian Weekly".
   • Tap "Cancel Subscription" and confirm.
   • Google will email a cancellation confirmation to your Google account.

Pro tip: App Store and Google Play subscriptions renew on the same day each month. If you cancel within 24 hours of your renewal date, you may still be charged-cancel at least 2-3 days before renewal to avoid an extra charge.

Cancel a direct subscription with the guardian or quadrant subscription services

If you subscribed directly through The Guardian website or your subscription is managed by Quadrant Subscription Services (The Guardian's subscription agent), you will need to contact them by email or mail. This method is less common for Canadian readers but is used for some digital and print subscriptions.

1. Locate your subscription confirmation email or invoice.
   • Find the order reference number, subscription ID or customer account number.
   • Note the email address you used to subscribe.
2. Contact Quadrant Subscription Services by email.
   • Email address: subscriptions@quadrantsubs.com (or check your confirmation email for the correct contact address).
   • Include your name, subscription reference number, email address used to subscribe and the cancellation request.
   • Request written confirmation of cancellation by return email.
3. If you receive no reply within 5 business days, send a follow-up email or contact them by phone (check your original confirmation email for phone contact details).
   • Keep all email correspondence as proof of your cancellation request.
   • Take screenshots of sent emails and replies.
4. For mail cancellation, send a signed letter to the Quadrant postal address (see address section at the end of this guide).
   • Include your name, subscription reference number, email address and a clear statement: "I wish to cancel my Guardian Weekly subscription effective immediately."
   • Sign and date the letter.
   • Send via registered or recorded mail (Canada Post Xpresspost Signature with tracking) to ensure proof of delivery.
   • Keep the tracking number and delivery confirmation.

Warning: Do not assume your subscription has cancelled until you receive written confirmation. Email can be missed or filtered, so follow up within 5 business days if you do not hear back.

What happens after you cancel guardian weekly

Understanding what occurs after you submit a cancellation request helps you avoid confusion or unexpected charges. Stopee explains the post-cancellation timeline so you know exactly what to expect.

Access to your magazines after cancellation

After you cancel, your access to Guardian Weekly depends on how you paid and which platform hosts your subscription.

If you prepaid for a 3-month, 6-month or annual subscription, you retain access to digital issues through the end of your paid period. For example, if you cancel in week 2 of a 12-week prepaid subscription, you can read all remaining weekly issues until the paid period ends. Your access does not stop immediately upon cancellation.

If you subscribed monthly and cancelled, you typically keep access until the end of the current billing month. After that, the publication becomes unavailable unless you resubscribe.

For App Store and Google Play subscriptions, the platform usually allows you to read issues you have already downloaded until the paid period expires. New issues will not download after cancellation.

Automatic renewal will stop

After a successful cancellation, the publisher or platform will not charge you again. Your subscription will not auto-renew on the next billing date. Monitor your bank statement or credit card for 1-2 billing cycles to confirm no unexpected charges appear.

If you see a charge after you cancelled, contact the seller immediately. It may be a processing error or a duplicate charge, which you can dispute with your credit card company or bank.

Your account and personal data

Cancelling your subscription does not automatically delete your user account or personal information. Cancellation simply stops the recurring billing. Your login credentials, email address, reading history and payment information remain in the platform's database according to their privacy policy and legal retention requirements. If you want to delete your account entirely, contact customer support separately-this is a different process from cancellation.

Guardian weekly pricing and plan options

Knowing what you pay each month helps you decide if you should keep or cancel your subscription. Here is the current Canadian pricing for Guardian Weekly.

Note: Magzter displays prices in US dollars (USD $14.99/month or USD $149.99/year). Your Canadian credit card or payment method converts this to CAD automatically, usually resulting in $20-21 per month or approximately $238 per year after currency conversion and processor fees. Actual charges depend on your card issuer's exchange rate on the charge date.

How to check your current plan and next billing date

Before you cancel, verify what plan you are on and when your next charge will occur. This helps you decide whether to cancel immediately or wait until just before renewal.

Log in to your subscription account (Magzter, DiscountMags or the app you use) and view your subscription details. You will see the plan name, billing frequency, next renewal date and payment method on file. If your next charge is in 2-3 weeks, you may want to cancel now to avoid it. If your next charge is in 8 weeks, you have time to decide.

Refunds and credit for guardian weekly

Whether you receive a refund depends on your platform, how long you have been subscribed and the reason you are cancelling. Stopee helps you understand your refund rights and how to request one if you qualify.

Refund eligibility under canadian law

You are eligible for a refund if any of these situations apply:

• You cancelled within 14 days of your initial purchase (cooling-off period in most Canadian provinces).
• You were charged without your consent or authorization.
• The seller did not clearly disclose auto-renewal terms before charging you.
• The service was not delivered as promised or contains a material error.
• You cancelled due to a billing error or duplicate charge.

If none of these situations apply, the seller has no legal obligation to refund a prepaid subscription once the billing period has started, though they may do so at their discretion.

How to request a refund

1. Contact the platform or seller where you purchased the subscription.
   • For Magzter, use the "Help" or "Contact Us" section within the Magzter app or website.
   • For DiscountMags, click "Contact Customer Service" or email support.
   • For App Store purchases, tap "Report a Problem" in your purchase history.
   • For Google Play purchases, open the Google Play Store, find the subscription and tap "Contact Support".
   • For direct Guardian subscriptions, email subscriptions@quadrantsubs.com with your request.
2. Explain why you believe you are entitled to a refund.
   • Reference the specific reason: charged without consent, misled about auto-renewal, cooling-off period, duplicate charge, or billing error.
   • Include your order reference, subscription ID and the date of the charge.
   • Attach screenshots of the charge and any relevant email correspondence.
3. Request a written response within 10 business days.
   • The seller should acknowledge your refund request and provide a timeline.
   • Save all emails and correspondence.
4. If the seller denies your refund or does not respond, escalate to your credit card company or bank.
   • File a chargeback or dispute with your card issuer, referencing your refund request and the reason for the dispute.
   • Provide your card issuer with screenshots and email evidence.

Pro tip: Many platforms process refunds as account credits rather than direct bank transfers. If you receive a Magzter or DiscountMags credit, you can use it to purchase other magazines or simply request a cash refund if you will not use it.

Common mistakes when cancelling guardian weekly

Cancelling a subscription should be straightforward, yet many Canadian readers make errors that delay the process or result in unexpected charges. Stopee has seen these mistakes repeatedly, so here is how to avoid them.

Mistake 1: cancelling through the wrong platform

The most common error is attempting to cancel through the Guardian Weekly app or The Guardian website when your subscription actually renews through Magzter, DiscountMags or the App Store. The Guardian app does not manage your subscription-it only displays the content. You must cancel through whoever bills you.

Check your credit card statement or the confirmation email from your original purchase to see which company charged you. That is the company where you must cancel.

Mistake 2: not saving cancellation confirmations

Submitting a cancellation request does not guarantee the seller received it. Many Canadian readers cancel but never receive confirmation, or later discover they were charged again because the cancellation was not processed.

Always take a screenshot or save the cancellation confirmation page, and wait for a confirmation email. If you do not receive one within 2 business days, follow up by email or phone. Never assume silence means success.

Mistake 3: cancelling too close to your renewal date

If you cancel on the same day as your renewal, the charge may process before your cancellation takes effect. Many platforms process monthly renewals during a 24-hour window around your billing date. Cancel 2-3 days before your renewal date to ensure the cancellation is registered in time.

Pro tip: Check your next billing date before cancelling. If it is in 10 days, cancel today. If it is in 2 days, wait until after the charge processes, then cancel to avoid double charges.

Mistake 4: deleting the app without cancelling

Uninstalling the Guardian Weekly app or deleting it from your phone does not cancel your subscription. The subscription billing occurs at the platform level (Magzter, App Store, Google Play), not the app level. You must cancel through the subscription platform, not just delete the app.

Cancellation checklist and action steps

Use this step-by-step checklist to ensure you cancel Guardian Weekly correctly and do not miss any critical actions. Stopee recommends checking off each item as you complete it.

• Step 1: Find your original confirmation email or credit card statement to identify where you subscribed (Magzter, DiscountMags, App Store, Google Play or direct).
• Step 2: Note your next renewal date and subscription reference number.
• Step 3: Log in to the subscription platform and locate the cancellation option.
• Step 4: Submit your cancellation request and take a screenshot of the confirmation page.
• Step 5: Wait for a confirmation email (allow up to 2 business days).
• Step 6: Save all cancellation emails and screenshots in a folder on your computer.
• Step 7: Monitor your credit card for 1-2 billing cycles to confirm no additional charges appear.
• Step 8: If you see a charge after cancellation, contact the seller or your bank immediately to dispute it.
• Step 9: If you requested a refund, follow up with the seller or escalate to your card issuer if denied.

Contact information and cancellation address

If you need to cancel by mail or contact the subscription manager directly, use the following details.

Quadrant subscription services (subscription manager for the guardian in canada)

Email: subscriptions@quadrantsubs.com

Mailing address for cancellations by letter:

Quadrant Subscription Services
The Guardian
Quadrant House
The Close
Salisbury
Wiltshire SP1 2QB
United Kingdom

Important: If you cancel by post, send your letter via Canada Post Xpresspost Signature or registered mail to obtain delivery proof. Untracked letters may be lost or delayed.

Platform-specific customer support

• Magzter: Visit magzter.com/support or use the "Help" menu within the Magzter app.
• DiscountMags.ca: Visit discountmags.ca/contact or email their customer service.
• Apple App Store: Use "Report a Problem" in your purchase history on iTunes or go to apple.com/support.
• Google Play: Open the app, go to settings and select "Contact Support".

Recap: taking control of your guardian weekly subscription

Cancelling Guardian Weekly in Canada is your consumer right, and the process is straightforward once you know which platform manages your subscription and what steps to follow. Whether you are cancelling because you want to save money, prefer other news sources or simply do not read the magazine anymore, you have the power to stop the recurring charge.

The key to a smooth cancellation is identifying your subscription platform, submitting a clear cancellation request, and keeping proof of every step. Do not delete the app or assume silence means success-follow through to confirmation.

If the seller refuses to cancel or you believe you are owed a refund, your provincial consumer protection authority and your credit card company are your escalation path. Canadian law protects you, and Stopee has helped thousands of consumers cancel subscriptions with confidence and recover refunds they were owed. Start your cancellation today and regain control of your subscription expenses.