Manage Bubble

How to cancel bubble and protect your project data: a canadian creator's guide

What is bubble and why you might need to cancel

Bubble is a visual web-application builder that lets you create functional web apps and marketplaces without writing traditional code. You get a web-based editor, per-project billing, and tiered pricing plans that unlock features like custom domains, additional editors, and advanced workflows. The platform is popular with founders, agencies, and no-code developers across Canada who want to launch quickly.

You might cancel Bubble for several reasons: your project launched and moved to another hosting platform, you no longer need the paid features, budget constraints changed, or you're consolidating tools. Whatever your reason, Stopee is here to walk you through the cancellation process step by step so you don't lose access to your work or miss critical deadlines.

Is cancelling bubble the right move for you?

Before you cancel, ask yourself: Do I need the paid features right now? Bubble's Free plan includes a development version, API connector, one app editor, and 50,000 workflow units per month. If your app is small or in development, you might downgrade instead of cancelling. If you've built something and moved platforms, or if you're certain you won't return, cancellation makes sense. At Stopee, we recommend reviewing your current plan's features against your actual needs first-sometimes a smaller paid tier is cheaper than restarting elsewhere.

Bubble's pricing plans and what each tier includes

Understanding what you're paying for helps you decide whether to cancel, downgrade, or stay the course.

Bubble publishes prices in USD, so your actual Canadian dollar charge depends on your payment method and current exchange rates. If you're an annual subscriber, cancelling mid-cycle may trigger a refund eligibility question-something Stopee's research shows many Canadian users don't explore fully.

Your cancellation options depend on where you subscribed

Bubble allows subscriptions through three separate channels, and each has its own cancellation process.

Cancellation method one: direct through bubble's web editor

This is the most common path for Canadian Bubble users who signed up directly on the platform.

1. Log in to your Bubble account at the web editor
2. Open the specific app or project you want to cancel (remember, Bubble charges per app, not per account)
   • If you have multiple apps, you'll need to cancel each one separately
3. Navigate to the app's settings
   • Look for a gear icon, settings tab, or billing section in the editor interface
   • Alternatively, use Bubble's AI-powered chatbot in the editor to ask for billing help
4. Find the pricing or subscription section and select your current plan
5. Click the cancel or downgrade button
6. Confirm your cancellation
   • You may see a survey asking why you're leaving; this is optional
   • Take a screenshot of the confirmation page for your records

Important: Your plan remains active until the end of your current billing cycle. If you're mid-month, you'll keep access to paid features until that cycle ends. Any overage charges enabled on your account will still apply until the period closes.

Cancellation method two: apple app store subscriptions

If you subscribed through Apple, Bubble cannot process your cancellation-Apple controls the entire subscription lifecycle.

1. Open Settings on your iPhone or iPad
2. Tap your name at the top
3. Select Subscriptions
4. Find Bubble in the list
5. Tap Bubble and then select Cancel Subscription
6. Confirm the cancellation
   • Your subscription will end at the next renewal date
   • You'll receive an email confirmation from Apple

Alternatively, use Apple's web portal. Visit Apple's Canadian support page for subscription cancellation, and follow the steps for managing your account. Pro tip: If you encounter issues or want a refund, use Apple's reportaproblem.apple.com portal directly-Apple handles all refund eligibility, not Bubble.

Cancellation method three: google play subscriptions

Like Apple, Google Play manages subscriptions independently from Bubble's platform.

1. Open the Google Play Store app on your Android device
2. Tap your profile icon in the top right
3. Select Payments and subscriptions
4. Tap Subscriptions
5. Find Bubble in your active subscriptions list
6. Tap Bubble and select Cancel Subscription
7. Confirm your cancellation
   • Your plan will remain active until your next billing date
   • Google sends confirmation to your registered email

Warning: Google Play handles all refund decisions independently. If you believe you're entitled to a refund, contact Google Play support directly-Bubble cannot override Google's policies or access your transaction data.

What happens to your app and data after you cancel

Cancellation anxiety is real, and we understand: will you lose your app? Your code? Your customer data? The answer is reassuring, but comes with conditions.

Your app data and project files

When your subscription ends, your app data remains in your Bubble account indefinitely. You don't lose your project files, workflows, database, or user data just because your paid plan expires. Your app doesn't vanish; it simply becomes inaccessible to your end users.

Feature access and visibility

The moment your billing cycle ends, you lose access to paid-tier features on that app:

• Custom domains stop working (your app reverts to a Bubble subdomain, if at all accessible)
• Extra editors become unavailable
• Increased workflow units are cut back to the Free tier limit (50K/month)
• Advanced version control and logging features disappear
• Your live app may go offline or display a "app paused" message if it requires paid features to run

If you downgrade to the Free plan instead of cancelling, you keep the app but with the limitations listed above. At Stopee, we recommend testing whether your app can run on Free tier before cancelling-this protects your investment and future recovery options.

Multi-app impact

Because Bubble charges per app, cancelling one project does not affect other apps you own. You can cancel App A and keep App B running on its own paid plan. This flexibility is useful if you're consolidating or sunsetting specific projects.

Refund eligibility and what to expect

Refunds for Bubble are limited but not impossible-and Canadian consumer law gives you additional levers.

Direct bubble subscriptions (web editor)

Bubble's standard policy: refunds are not automatic. However, Bubble may issue a prorated refund (minimum one day) if the service was unavailable, unusable, or fundamentally broken despite reasonable troubleshooting. These decisions are made case-by-case at Bubble's discretion, not guaranteed.

Pro tip: If you're cancelling because of a service failure-outages, broken features, data loss-document everything (screenshots, timestamps, support tickets). Then request a refund with evidence. Bubble is more likely to honour a prorated refund if you show the platform failed to deliver.

Apple app store refunds (Canada)

Apple offers a 14-day refund window for most in-app purchases and subscriptions, provided you request it within that timeframe. To request a refund in Canada:

1. Visit reportaproblem.apple.com
2. Sign in with your Apple ID
3. Select the Bubble transaction
4. Choose a refund reason (accidental purchase, service quality issue, etc.)
5. Submit your request

Apple reviews each request individually. Approval is not guaranteed, but Canadian consumers often succeed on second attempts if they reference the Consumer Protection Act (see below).

Google play refunds (Canada)

Google Play allows refunds within 48 hours of purchase for most subscriptions. After 48 hours, refunds depend on your province's consumer protection laws:

1. Open Google Play Store
2. Tap your profile icon and select Payments and subscriptions
3. Select Subscriptions, then Bubble
4. Tap Report a problem or Contact support
5. Explain your issue and request a refund
6. Google reviews and responds within 5-7 business days

Your consumer rights under canadian law

Stopee believes you should know your rights-and use them. Canada's Consumer Protection Act (federal) and equivalent provincial laws protect you beyond Bubble's own terms.

Right to cancel within a cooling-off period

If you subscribed to Bubble online or by phone (distance sale), you have a 14-day cooling-off period under the federal Consumer Protection Act. You can cancel for any reason, no questions asked, and request a full refund. This applies to direct Bubble subscriptions purchased in Canada.

How to invoke this right: Send a written notice of cancellation to Bubble within 14 days of your purchase. Bubble should provide a cancellation address on their website or in your purchase confirmation email. Keep proof of delivery (email read receipt, screenshot, or registered mail). If Bubble refuses, escalate to the Competition Bureau (the federal consumer watchdog).

Right to refund if service is not as described

If Bubble's service does not match its promises-the platform is persistently unavailable, features are missing, or performance is unacceptable-Canadian law entitles you to a refund or credit. This is separate from Bubble's voluntary refund policy. You can cite the Consumer Protection Act section on misrepresentation.

Right to challenge app store refusals

If Apple or Google Play refuses your refund, Canadian consumer law still applies to you as a Canadian resident. Contact your provincial consumer protection office (Ontario's ServiceOntario, BC's CivicInfo, etc.) and file a complaint if a refund was wrongly denied.

At Stopee, we've seen Canadian consumers win refunds by citing provincial law, even after the app store said no. Don't accept the first rejection-escalate if the issue is genuine.

Common mistakes canadian bubble users make when cancelling

Cancellation confusion is frustrating, and we want you to avoid these pitfalls.

Mistake one: cancelling one app and assuming all your projects are gone

Bubble charges per app. When you cancel one project, your other apps are unaffected. However, many users panic and cancel everything. Before you hit cancel, log in and list all your active apps-you might find you only need to cancel one or two, not your entire account.

Mistake two: forgetting to cancel app store or google play subscriptions

You cancelled your Bubble editor subscription, but you're still being charged by Apple or Google. These are separate billing relationships. You must cancel them separately, or charges will continue. Set a calendar reminder to check your App Store and Google Play subscriptions monthly.

Mistake three: cancelling without a confirmation screenshot

Bubble's cancellation confirmation is easy to miss or delete. Screenshot or email yourself the confirmation page immediately after cancelling. If a charge appears later and you can't prove cancellation, Stopee recommends you'll need this evidence to dispute the charge with your payment provider.

Mistake four: ignoring overage charges in your final billing cycle

Your app hit its workflow unit limit and triggered overage charges. You cancelled the plan, but overages can still appear on your final invoice until the billing cycle closes. Review your last bill carefully and dispute any surprise charges immediately-don't wait 60 days.

Mistake five: losing access to your live app without a backup

Your live app goes offline the moment your paid plan ends. If you didn't export your database or take screenshots of critical features, you may lose valuable user data. Before you cancel, export your app's data, settings, and workflows. Bubble allows bulk exports in the settings menu.

Checklist: before and after you cancel

Use this checklist to ensure you don't miss anything critical.

How stopee can help you cancel with confidence

Cancelling a subscription platform should be straightforward, but Bubble's per-app billing and multi-channel subscriptions can trip you up. Stopee has helped thousands of Canadian creators and developers cancel Bubble, downgrade wisely, and recover refunds when the service fell short.

Our guides break down every step, every trap, and every consumer right you can invoke. Whether you're leaving Bubble for another platform or sunsetting a project, Stopee ensures you cancel cleanly, protect your data, and keep your money safe. Your project work and customer trust matter-so does your peace of mind when you exit.

If you encounter resistance from Bubble or an unexpected charge appears after cancellation, Stopee's escalation guides show you exactly how to dispute it through your bank, your provincial consumer protection office, or Canada's Competition Bureau. You have more leverage than you think-and Stopee is here to show you how to use it.