Manage Bubble

How to cancel bubble and protect your no-code project data in new zealand

What is bubble and why you might want to cancel

Bubble is a visual web application builder that lets you create functional web apps without writing a single line of code. You get hosting, a drag-and-drop editor, workflows, databases, and integrations all in one platform. Many New Zealand entrepreneurs and developers use Bubble to prototype products, build internal tools, or launch customer-facing applications quickly.

The platform offers a Free tier with basic features and several paid plans that unlock custom domains, higher capacity, and advanced functionality. But if your project has stalled, you've found a better alternative, or your business priorities have shifted, you'll want to cancel before the next billing cycle hits your account.

Stopee understands that managing subscriptions across multiple platforms can feel overwhelming, especially when you're juggling development tools. That's why we've built this guide to walk you through every cancellation scenario-whether you're subscribed directly through Bubble or via an app store.

Common reasons to cancel bubble

You might cancel because your project is complete, you've switched to a competitor like FlutterFlow or Webflow, your usage no longer justifies the cost, or you're consolidating your software stack. Some users cancel after discovering Bubble's steep learning curve or realising their needs outgrew the platform's visual builder approach.

What you should do before cancelling

Before you hit the cancel button, export any code, databases, or custom workflows you've built. Certain export features may become unavailable once you downgrade to the Free plan, and you'll lose access to custom domain functionality once your paid period expires. Stopee recommends taking an hour to document your app's architecture and back up your data-especially if you plan to move your project elsewhere.

How to cancel bubble via the web platform

If you subscribed directly through Bubble.io (not via an app store), you'll cancel through your account settings in the editor.

Step-by-step cancellation process

1. Log in to your Bubble account at bubble.io using your email and password.
2. Open the editor for the app you want to manage.
   • If you have multiple apps, you'll see them listed on your dashboard. Select the one attached to your paid plan.
3. Click the Settings menu (typically a gear icon) in the top right corner.
4. Select "My plan" or "Billing" from the dropdown menu.
   • This page shows your current plan tier, billing cycle, and renewal date.
5. Look for the "Cancel plan" button or link.
   • Some users also see the option to downgrade to the Free plan instead of cancelling entirely-this is functionally the same outcome.
6. Click to confirm your cancellation. Bubble will ask you why you're leaving; you can skip this or provide feedback.
7. Check your email for a cancellation confirmation. If you don't receive one within 5 minutes, log back in and verify the cancellation went through.

Pro tip: Screenshot your plan page before you cancel, showing your renewal date and billing amount. This protects you if Bubble tries to charge you after cancellation.

Warning: Simply deleting your account, changing your password, or logging out does NOT cancel your paid subscription. You must use the plan controls in the Bubble editor itself. Stopee has helped thousands of users discover this after they were surprised by unexpected charges.

Monthly vs. annual subscriptions-what you need to know

Monthly subscriptions cancel immediately when you click the button, but you'll retain access to paid features until the end of your current billing month. You won't be charged again next month.

Annual subscriptions follow a stricter timeline. You must cancel at least 30 days before your renewal date, or Bubble will charge you for the full year ahead. After you cancel, check the renewal date displayed in your plan settings to confirm you're within the window.

Cancelling bubble via apple app store or google play

If you subscribed to Bubble through a mobile app store rather than directly through the website, you'll cancel through that store's subscription management interface-not through the Bubble app itself.

How to cancel through apple app store

1. Open the Settings app on your Apple device.
2. Tap your Apple ID at the top of the screen, then select "Subscriptions."
3. Find Bubble in your active subscriptions list.
4. Tap "Edit" or swipe left on the Bubble entry (depending on your iOS version).
5. Select "Cancel Subscription" and confirm.
   • You'll keep access through the end of your current billing period.
6. Look for an on-screen confirmation; Apple sends email confirmation to your registered account address.

How to cancel through google play

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon in the top right corner.
3. Select "Manage subscriptions."
4. Find Bubble in your list of active subscriptions.
5. Tap "Cancel subscription" and confirm the cancellation.
   • You'll retain access until the current billing cycle ends.
6. Check for a confirmation email from Google.

Warning: Cancelling Bubble inside the app itself-such as logging out or uninstalling-does not stop auto-renewal charges. You must cancel through your phone's app store subscription settings. Stopee has documented many cases where users thought they'd cancelled but were charged months later because they only uninstalled the app.

What happens to your data and access after cancellation

Cancelling can feel uncertain, but understanding what you lose and what you keep helps you plan your exit strategy properly.

Access and features you lose

Once your paid billing period ends, your access to premium features disappears. Any custom domains you've set up will stop working. Your app reverts to Free plan limits on capacity, API calls, and database storage. Certain integrations and advanced workflow features may stop functioning if they require a paid tier to run.

You won't lose your core app code or database structure-those remain in your account. But if you need to export your data, export it before your paid period expires, because some export features are restricted to paid users.

Timeline for losing access

For monthly plans, you lose paid features at the start of the next calendar month after your current billing cycle ends. For annual plans, you lose access on your subscription anniversary date. Bubble does not offer a grace period, so plan your exports accordingly.

How to preserve your work

Most of your app data stays in your Bubble account even after cancellation. However, Stopee recommends exporting your workflows, API responses, and custom code while you still have a paid plan, because these exports may be restricted or limited on the Free tier. Take screenshots of your database schema and any complex workflows you've built.

Bubble's refund policy and your rights in new zealand

Understanding Bubble's official refund stance and your legal protections ensures you know exactly where you stand if something goes wrong.

Bubble's official position on refunds

Bubble's stated policy is explicit: "We do not offer refunds. Any paid month is non-refundable and cannot be credited back to your account." This applies to all direct billing through Bubble.io, regardless of when you cancel within a billing cycle.

If you subscribed through Apple App Store or Google Play, Bubble does not issue refunds directly. Instead, you must pursue refunds through those app stores' own refund policies.

When bubble might bend on refunds

While Bubble's policy is strict, users have occasionally reported success requesting refunds if they can demonstrate a significant billing error, unexpected charges, or subscription renewal without proper notice. These cases are handled on an individual basis and are not guaranteed.

Your consumer rights under new zealand law

New Zealand's Consumer Guarantees Act (1993) and Fair Trading Act (1986) provide you with protections when purchasing digital services. You have a right to receive goods and services with care and skill, and services must be fit for purpose. If Bubble fails to deliver functionality as advertised, or if you were misled about billing practices, you may have grounds to escalate a complaint beyond Bubble's refund policy.

If Bubble refuses to address a legitimate concern, you can escalate to the Commerce Commission or seek advice from Consumer NZ (consumernz.org.nz). Stopee recommends documenting all communication with Bubble and keeping screenshots of your billing records and the terms you agreed to at purchase.

Bubble pricing plans and what you're paying for

Knowing the full pricing landscape helps you decide if downgrading to the Free plan makes sense or if you should explore alternatives.

Current bubble plan tiers

Pro tip: Bubble's pricing changes periodically and varies based on your region and billing cycle (monthly vs. annual discounts). Always check your "My plan" page in the editor for your exact current rate, and compare against Bubble's official pricing page before deciding to cancel.

How to see your exact plan and next billing date

Log into your Bubble editor, navigate to Settings → My plan, and you'll see your current tier, billing frequency, next renewal date, and the amount you'll be charged. This is the single source of truth for your account.

Common mistakes when cancelling bubble

Cancelling any online service carries pitfalls, and Bubble's account structure can trip up even experienced users. Learning from others' errors helps you avoid surprise charges and data loss.

Mistake 1: Confusing app deletion with subscription cancellation. You can delete the Bubble app from your phone or uninstall the browser extension, but this does absolutely nothing to stop auto-renewal charges. You must cancel through the plan settings in the editor or through your app store. Stopee has documented dozens of cases where users thought deleting the app had cancelled their subscription.

Mistake 2: Forgetting the 30-day window for annual plans. If you have an annual subscription and you cancel just 2 weeks before renewal, Bubble will still charge you for the full next year. The 30-day rule is strict. Set a calendar reminder 35 days before your renewal date so you don't miss the window.

Mistake 3: Not exporting your data before the paid period ends. Free plan accounts have limited export functionality. If you wait until after your downgrade to start exporting, you may find certain workflows, API responses, or database exports are no longer available.

Mistake 4: Cancelling before resolving billing questions. If you suspect you've been overcharged or there's an error on your account, contact Bubble support before cancelling. Once you cancel, proving your case becomes harder. Stopee recommends keeping a detailed record of every conversation and transaction.

Mistake 5: Cancelling multiple apps without checking which one is on the paid plan. If you have several Bubble apps across different accounts or workspaces, make sure you're cancelling the subscription on the correct app. Opening the wrong editor and clicking "My plan" might leave your active paid app still charging.

Your cancellation checklist

Before you finalize your cancellation, run through this list to protect yourself and preserve your work.

• Confirm your current plan and next billing date in Settings → My plan.
• Export all workflows, database schemas, and custom code to your computer.
• Take screenshots of your app's structure and any complex logic.
• If you have a custom domain, note the DNS settings or redirect any traffic elsewhere.
• Back up any API keys or third-party integrations you've configured.
• Save any documentation or notes about your app's architecture.
• Check whether you subscribed directly through Bubble.io or via an app store (Apple or Google).
• Verify the cancellation confirmation email arrives in your inbox within 5 minutes.
• Log back in 24 hours later and confirm your plan page shows "Free" or displays cancellation status.
• Check your next credit card or payment method statement to ensure no charge appears after cancellation takes effect.

Key takeaways and your next steps

Cancelling Bubble is straightforward once you know the right buttons to click, but the platform's no-code nature means your data and workflows deserve careful protection before you leave. You'll avoid surprise charges by respecting the 30-day annual renewal window, and you'll preserve your work by exporting everything before your paid access expires.

Remember: deleting the app or logging out does not cancel your subscription. You must use the plan controls in the editor or your app store's subscription management interface. If Bubble ever refuses to honour a legitimate refund request or billing complaint, New Zealand's Consumer Guarantees Act and Fair Trading Act give you escalation options through the Commerce Commission or Consumer NZ.

Stopee is here to guide you through cancellations across hundreds of services, from SaaS platforms to app store subscriptions. Whether you're downgrading Bubble to the Free plan or switching to a different no-code builder entirely, Stopee has helped thousands of consumers cancel subscriptions without losing data or facing hidden charges. Visit Stopee today to manage all your subscriptions in one place.

Bubble group, inc. mailing address

If you need to send formal cancellation notice by post (for example, if you believe you have grounds for a dispute under New Zealand consumer law), Bubble Group, Inc. operates from its corporate headquarters. While no New Zealand-specific postal address has been published for subscription cancellation, the substantiated international address for registered notices is:

Bubble Group, Inc.
United States of America

For direct, documented correspondence, Stopee recommends first attempting cancellation and dispute resolution through Bubble's official support channels (support.bubble.io), and only pursuing postal notice if an escalation to Consumer NZ or the Commerce Commission is underway.