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Cancel Easy Life: The Right Way
How to cancel easy life and reclaim your subscription fees
What easy life is and why you might want to cancel
Easy Life is an all-in-one premium app available on the Canadian App Store and Google Play that bundles multiple features into a single subscription. The service offers monthly, annual, and one-time purchase options ranging from $8.49 to $40.99 CAD. If you've signed up and now find the app isn't delivering value, or you've discovered duplicate charges, you're not alone. At Stopee, we help thousands of Canadians navigate subscription cancellations every month, and Easy Life cancellations are straightforward once you know the right steps.
Whether you subscribed through Apple, Google Play, or directly on a website, cancellation is possible. However, the process varies depending on your entry point, and timing matters when it comes to refunds. This guide walks you through every cancellation method, your consumer rights under Canadian law, and how to protect yourself from unwanted future charges.
Why you might choose to cancel easy life
Common reasons for cancellation include discovering the app lacks promised features, realizing you don't use it regularly enough to justify the cost, or noticing recurring charges you didn't authorize. You might also cancel after a free trial ends and you've decided the premium tier doesn't meet your needs. Whatever your reason, Stopee believes you deserve a transparent, friction-free cancellation process.
How much you're paying for easy life
Understanding your current plan helps you cancel the correct subscription and track refund eligibility. Easy Life offers three pricing tiers in Canada.
| Plan name | Price (CAD) | Billing cycle | Best for |
|---|---|---|---|
| Go Premium Monthly | $8.49 | Monthly auto-renewal | Testing the service short-term |
| Go Premium Annual | $40.99 | Annual auto-renewal | Committed users seeking savings |
| Go Premium (one-time) | $19.49 | One-time purchase | Permanent access without recurring charges |
Your cancellation options depend on where you subscribed
Easy Life operates across multiple platforms, and each cancellation route differs slightly. The key is identifying which platform holds your subscription, then following the platform-specific steps. At Stopee, we've found that most users cancel successfully within 5-10 minutes once they know exactly where to go.
Cancellation methods by subscription source
You subscribed to Easy Life through one of four channels: Apple App Store, Google Play, the Easy Life website, or directly within the app. Each requires a different cancellation approach, and some are faster than others.
- Apple App Store subscriptions: Managed through Apple's subscription system; cancel via iPhone, iPad, Mac, or web.
- Google Play subscriptions: Managed through Google's billing system; cancel via Android device or web browser.
- In-app or web purchase: Managed directly by Easy Life; cancel through account settings or contact support.
- Direct email or support contact: Used when app store or in-app cancellation fails; requires written communication.
- Registered letter (last resort): A formal, documented approach when other channels don't work.
How to cancel easy life on apple app store
If you subscribed to Easy Life through Apple, your subscription renewal is controlled by Apple, not Easy Life directly. This means you cancel through Apple's system, and Apple handles the termination. The process takes 2-3 minutes on any Apple device or through the web.
Step-by-step apple cancellation
- Open Settings on your iPhone or iPad and tap your name at the top of the screen.
- Select Subscriptions from the menu that appears.
- Find and tap Easy Life in your subscriptions list.
- Tap Cancel Subscription at the bottom of the screen.
- Choose a cancellation reason from the options Apple provides (optional but helpful for your records).
- Confirm cancellation by tapping Confirm or Stop Subscription.
- Take a screenshot of the confirmation message showing "Subscription cancelled" and the date your access ends.
Pro tip: You can also manage subscriptions on the web by visiting Apple's official subscription support page for Canada, logging in with your Apple ID, and cancelling from there. Web cancellation is particularly useful if you don't have an Apple device nearby.
Warning: Deleting the Easy Life app does not cancel your subscription. You must follow the steps above to stop billing, or Apple will renew your subscription on the renewal date.
What happens after you cancel on apple
Once you cancel, your subscription ends at the end of your current billing cycle. If you paid monthly and cancel on the 15th of the month, you retain access until the 15th of next month, then the app locks premium features. You do not receive a refund for the current period unless you meet Apple's refund criteria (see the refund section below).
How to cancel easy life on google play
Google Play subscriptions work similarly to Apple: you cancel through Google's system, not Easy Life's. The cancellation process is quick and leaves a digital trail, which protects you if disputes arise later.
Step-by-step google play cancellation
- Open the Google Play app on your Android device.
- Tap your profile icon in the top-right corner and select Payments & subscriptions.
- Tap Subscriptions to view your active subscriptions.
- Locate and tap Easy Life.
- Select Cancel Subscription at the bottom of the screen.
- Follow Google's confirmation prompts and confirm cancellation.
- Screenshot the confirmation page showing the cancellation date and end of access date.
Alternatively, you can cancel through the web by visiting Google Play's subscription help page, signing in, navigating to "Subscriptions," finding Easy Life, and clicking "Cancel."
Pro tip: Web-based cancellation creates a permanent record in your Google account history, which is valuable if you ever need to prove you cancelled within a specific timeframe.
Warning: Unlike Apple, Google Play may immediately revoke access upon cancellation, depending on your subscription terms. Check your confirmation message to see your exact end date.
How to cancel easy life if you subscribed directly
If you purchased Easy Life directly through the app's in-app store or the website (rather than through Apple or Google), the cancellation process depends on whether Easy Life offers a self-service account management portal. If one exists, you'll find it by logging into the app or website and looking for account settings. If not, contact support in writing.
Direct cancellation through account settings
- Open the Easy Life app or visit the Easy Life website (if applicable).
- Log in with your account credentials.
- Navigate to Account Settings, Subscription Management, or Billing (naming varies by app).
- Look for an option labeled Cancel Subscription, Manage Subscription, or Billing History.
- If a cancellation option appears, click it and follow the on-screen prompts to confirm.
- Save or screenshot the cancellation confirmation page, including your reference number and end date.
If no self-service cancellation option exists in the app or website, proceed to contacting support via email or contact form.
Cancellation by contacting easy life support
- Locate the Easy Life contact page within the app, on the website, or in your original welcome email.
- Send a support request or email with the subject line: "Subscription Cancellation Request".
- Include the following details in your message:
- Your full name and email address associated with the account
- Your account ID or phone number (if you have it)
- A clear, direct statement: "I request immediate cancellation of my Easy Life subscription."
- Your preferred end date (or request immediate termination)
- A request for written confirmation of cancellation via email
- Send the email and keep a copy of your outgoing message and timestamp.
- Wait for Easy Life's response confirming cancellation. Follow up within 3 business days if you don't hear back.
- Once confirmed, screenshot the response email and save it permanently.
Pro tip: Always request cancellation in writing (email or support form). Verbal cancellation requests are hard to prove later if charges continue.
Using a registered letter as your cancellation backup
If Easy Life doesn't respond to email, or if you're concerned about the company ignoring your request, a registered letter with delivery confirmation (registered mail with proof of receipt) is your most powerful tool. This method creates legally documented evidence that you attempted cancellation on a specific date.
How to send a formal cancellation letter
- Write a cancellation letter on plain paper or using a template. Include:
- Your name, address, and email address at the top
- The date you're sending the letter
- The Easy Life company address (see the address section below)
- A clear subject line: "Formal Notice of Subscription Cancellation"
- Your account ID or email associated with Easy Life
- A statement: "I hereby request the immediate termination of my Easy Life subscription effective [today's date]."
- A request for written confirmation of cancellation and any applicable refund within 14 days
- Your signature
- Make two photocopies of the letter: one to send, one to keep.
- Visit Canada Post or your local postal outlet and request Registered Mail with Proof of Delivery (or equivalent service in your province).
- Provide the Easy Life address and request a tracking number and delivery confirmation receipt.
- Pay the registration fee (typically $12-$20 CAD) and keep your receipt.
- File the receipt, tracking number, and your copy of the letter in a folder or document titled "Easy Life Cancellation."
- Monitor your email for Easy Life's response and your bank statement for any further charges.
Warning: Registered mail can take 5-10 business days to arrive and another few days for the recipient to respond. Use this method only after email or in-app cancellation has failed.
What happens to your account after cancellation
Cancellation can feel uncertain if you're not sure what comes next. Knowing exactly what to expect protects you from surprise charges and helps you spot billing errors early.
Immediate and post-cancellation steps
Once you cancel, your premium access either stops immediately (if you cancelled through Google Play or directly with Easy Life) or ends at your billing period's close (if you cancelled through Apple). You lose access to any premium features, but your account data remains in Easy Life's system unless you request deletion.
Important: Export or download any personal data, purchase receipts, or account history from Easy Life before cancelling. After cancellation, Easy Life may delete your account or restrict your ability to retrieve past information. Stopee recommends saving this data as a PDF or screenshot for your records.
- Log into Easy Life one final time before cancellation takes effect.
- Download or screenshot any important account details, purchase history, or personal files you've saved within the app.
- Note the cancellation date and reason in your personal records.
- Over the next 5 business days, monitor your bank account and credit card statements for the exact cancellation date reflected in your transactions.
- If a charge appears after the cancellation date, immediately gather your cancellation confirmation and contact your bank or card issuer (see the dispute section below).
At Stopee, we've found that keeping detailed records of your cancellation confirmation is crucial. Many disputes are resolved quickly when you can provide timestamped evidence of your cancellation request.
Will you receive a refund after cancelling easy life
Refund eligibility depends on how you paid, when you cancelled, and why you're requesting a refund. Canadian consumer protection law and each payment platform have different rules, so understanding your specific situation matters.
Refunds through apple app store
Apple allows refunds within 14 days of purchase if the app didn't work as advertised or if you cancelled immediately after a free trial ended. To request a refund, visit Apple's Canadian support page, sign in, and submit a refund request for Easy Life. Include a brief reason (e.g., "Didn't use the service" or "App not as described"). Apple typically responds within 3-5 business days.
Pro tip: Refund requests approved within 14 days are faster. If you're beyond 14 days, include specific reasons why the app didn't meet advertised features-Apple may consider exceptions.
Refunds through google play
Google Play offers a 48-hour refund window from the date of purchase. To request a refund, open the Google Play app, tap your profile, go to "Payments & subscriptions," select "Subscriptions," find Easy Life, and look for a refund option if you're within the window. Alternatively, visit Google's help page and initiate a refund from your order history.
Warning: Google's 48-hour window is strict. If you cancel after 48 hours, you won't receive a refund unless you file a chargeback through your bank (see below).
Refunds for direct purchases and canadian consumer law
If you purchased Easy Life directly, refund eligibility falls under Canadian consumer protection law. Most provinces offer a cooling-off period (typically 14 days) for distance purchases (online or app-based). If Easy Life doesn't honour a refund within that window, or if the service is defective or misrepresented, you have legal grounds to dispute the charge through your bank or credit card issuer.
Contact your card issuer's dispute or chargeback department with the following evidence:
- Your cancellation request (email or screenshot)
- Easy Life's response (or lack thereof)
- Proof of the unauthorized or unrefunded charge (statement screenshot)
- Any communication showing Easy Life refused a refund or didn't respond
Your bank or card issuer will investigate and often reverse the charge within 30-60 days. This is a powerful consumer protection tool if Easy Life ignores your refund request.
Your consumer rights under canadian law
Canada's Consumer Protection Act (federal, with provincial variations) protects you from unfair billing practices. Stopee believes you should know these rights before disputing a charge with Easy Life.
Key protections that apply to easy life
Right to cancel distant contracts: If you signed up for Easy Life online or via app, you have a right to cancel within 14 days without penalty in most provinces (varies slightly by province; Ontario allows 14 days, British Columbia allows up to 30 days for some services). Easy Life must refund you promptly, usually within 15-30 days.
Right to clear billing terms: Easy Life must clearly disclose the price, billing frequency, and cancellation method before you pay. If the terms are buried, unclear, or deceptive, you may have grounds for a refund.
Right to dispute unauthorized charges: If a charge appears on your statement that you didn't authorize, you can dispute it with your card issuer. The burden shifts to Easy Life to prove you authorized the charge.
Right to contact a consumer protection authority: If Easy Life refuses to respond or honour a refund, you can file a complaint with your provincial consumer protection office (links available at Stopee for every Canadian province).
Pro tip: Keep all cancellation confirmations and Easy Life communication. If a dispute escalates, this documentation is your strongest evidence.
Common cancellation mistakes and how to avoid them
We understand the frustration of a cancelled app service that still charges you. These mistakes are avoidable with the right steps.
Mistake 1: deleting the app instead of cancelling the subscription
Removing Easy Life from your home screen does nothing to stop recurring charges. Your subscription continues to renew in the background. Always cancel first, then delete the app if you wish.
Mistake 2: cancelling on the wrong platform
If you subscribed through Apple, cancelling on Google Play (or vice versa) has no effect. Verify your original receipt email to confirm which platform charged you, then cancel there specifically.
Mistake 3: not keeping cancellation proof
Screenshots of cancellation confirmations are essential. Without them, you have no evidence if Easy Life charges you again or if a dispute arises. Save every confirmation message, email, and tracking number.
Mistake 4: waiting too long to cancel after a free trial
Free trials often auto-convert to paid subscriptions. Check the exact trial end date and cancel 1-2 days before that date to avoid unexpected charges. Most free trials don't refund if you cancel after conversion.
Mistake 5: ignoring small charges or assuming they'll stop
A $8.49 monthly charge is easy to overlook, especially on a busy credit card statement. Recurring "small" charges add up to $101.88 per year. Stopee recommends a monthly audit of recurring charges to catch issues early.
Protecting yourself before and after easy life cancellation
Your bank statement is your best tool for catching billing errors. A simple checklist ensures nothing slips through.
Pre-cancellation checklist
- Identify your subscription platform (Apple, Google, or direct).
- Note the exact billing date and amount ($8.49, $40.99, or $19.49 CAD).
- Screenshot or export your account data and purchase history.
- Locate the cancellation method for your platform before you begin.
- Set a phone reminder to complete cancellation before your next billing date.
Cancellation day checklist
- Follow the cancellation steps for your platform (Apple, Google, or direct).
- Take a screenshot of the cancellation confirmation message.
- Note the exact date and time of cancellation.
- Save the confirmation email if one arrives.
- Do not delete the confirmation until your next statement arrives.
Post-cancellation checklist (30 days)
- Monitor your bank and credit card statements for any charges from Easy Life.
- If a charge appears after cancellation, gather your cancellation proof immediately.
- Contact your card issuer to dispute the charge, providing your cancellation confirmation.
- Save the dispute reference number and timeline.
- Follow up with your issuer weekly until the charge is reversed.
Easy life contact information and cancellation address
If you need to reach Easy Life by phone, email, or registered mail, use the following details. Stopee recommends always cancelling in writing via email or registered letter to create a permanent record.
Primary contact address for formal cancellation
If you are sending a formal cancellation letter via registered mail, address it to the Easy Life legal entity registered in Europe (Easy Life Group). While Easy Life may have Canadian app store presence, its legal address is:
Easy Life Group
Via Bartolo da Sassoferrato 9
00187 Roma (Rome), RM
Italy
For Canadian postal purposes, send the letter via Canada Post Registered Mail with Proof of Delivery. Processing typically takes 7-14 business days.
How to find easy life customer support
Check the Easy Life app or website for a "Contact Us," "Help," or "Support" page. Most app developers provide an email address or support form there. Alternatively, review your original purchase receipt email for a support contact.
Pro tip: Before sending a formal registered letter, try email support first and wait 5-7 business days for a response. If Easy Life doesn't reply or refuses cancellation, then escalate to registered mail.
Why stopee helps thousands cancel easy life safely every year
Cancelling a subscription shouldn't require hours of searching, multiple failed attempts, or stress about surprise charges. Stopee has helped thousands of Canadian consumers navigate Easy Life cancellations and dozens of other services by providing clear, step-by-step guidance and legal protections.
Your cancellation is valid the moment you submit it through the correct platform. You have legal rights under Canadian consumer protection law. If Easy Life ignores your cancellation request or charges you again, your bank and provincial consumer authorities are there to protect you.
Visit Stopee today to explore cancellation guides for other services, learn more about your rights, or find templates for formal cancellation letters. Stopee has helped thousands of consumers cancel Easy Life and take control of their subscriptions.