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Cancel Feeling.Me: The Right Way

How to cancel Feeling.Me in canada and protect your account

What is Feeling.Me and why you might want to cancel

Feeling.Me is a social and dating app available on iOS, Android, and web that offers both free and premium features. The service includes paid subscription tiers (Premium and Premium PLUS) and purchasable in-app credit packages. If you've signed up, you may now be reconsidering whether it fits your needs anymore. At Stopee, we understand that cancelling a subscription can feel like navigating a maze, especially when the app offers multiple subscription channels. This guide walks you through exactly how to cancel Feeling.Me, what happens next, and how to recover any refunds you're entitled to under Canadian consumer law.

When you should cancel Feeling.Me

You might want to cancel if you no longer use the app, prefer to keep your social circle offline, or simply want to stop paying for features you don't need. Many users cancel after realizing they prefer free dating platforms or after their free trial ends and charges begin. Whatever your reason, cancelling promptly prevents unwanted charges and protects your personal data from further collection.

Why stopee helps you get this right

Cancelling Feeling.Me is straightforward once you know which platform you subscribed through. The problem is that most people don't know where they actually subscribed, and they end up cancelling in the wrong place. Stopee has helped thousands of Canadians avoid this exact mistake by mapping out each cancellation route clearly.

Pricing and subscription options for Feeling.Me

Understanding what you're paying for makes it easier to decide if cancellation is right for you.

Plan or product Price (CAD) Cancellation notes
Premium Varies Auto-renews; cancel through your purchase platform (Apple, Google, or Feeling.Me web)
Premium PLUS Varies Higher tier; manages the same way as Premium
Credit packages (in-app) Varies per package One-time purchase; unused credits refundable within 180 days
Free account $0.00 No cancellation needed; delete account anytime from Settings

Pro tip: Check your credit card or bank statement from the last 30 days. That tells you exactly where the charges are coming from and which platform you need to cancel through.

How to cancel Feeling.Me based on where you subscribed

Your cancellation method depends entirely on which platform processed your payment. We've broken this down into four clear paths so you hit the right button the first time.

Cancel your Feeling.Me subscription on apple app store (iOS)

If you subscribed through your iPhone or iPad, Apple handles the billing and you must cancel through Apple, not inside the app itself.

  1. Open the Apple App Store app on your iPhone or iPad.
  2. Tap your profile icon in the top right corner.
  3. Select "Subscriptions" from the menu.
  4. Find and tap "Feeling.Me" in the active subscriptions list.
    • If you don't see it, swipe left to check the "Expired" tab.
  5. Tap "Cancel Subscription" or the red "Edit" button.
    • Apple may ask you to confirm and may offer a retention discount; you can decline this and proceed with cancellation.
  6. Confirm your cancellation choice. Apple sends you an email receipt immediately.

Warning: Cancelling inside the Feeling.Me app itself does not cancel your Apple subscription. You must go through Apple App Store settings, or your next billing date will charge you again.

When it takes effect: Your subscription cancels at the end of your current billing cycle. You retain full access until that date passes.

Cancel your Feeling.Me subscription on google play (Android)

Android users who subscribed through Google Play must cancel through Google's platform, not inside Feeling.Me itself.

  1. Open the Google Play Store app on your Android device.
  2. Tap your profile icon (top right) and select "Manage your Google Account".
  3. Go to the "Payments & subscriptions" tab.
  4. Tap "Subscriptions" from the menu.
  5. Find and select "Feeling.Me" from your active subscriptions.
  6. Tap "Cancel subscription" and confirm your choice.
    • Google may ask you why you're cancelling; you can skip this step.

Pro tip: Google often emails you a cancellation confirmation within minutes. Save this email as proof in case you need to dispute any charges later.

When it takes effect: Like Apple, Google lets you keep access through the end of your paid period. After that date, you lose access unless you resubscribe.

Cancel your Feeling.Me subscription on the web or in-app account settings

If you subscribed directly through Feeling.Me's website or in-app account settings (rather than through Apple or Google), you cancel the same way.

  1. Log into your Feeling.Me account on web or open the app and go to your profile.
  2. Navigate to "Settings" or "Account Settings".
  3. Select "Subscriptions" or "Billing" (exact label varies by app version).
    • Look for active recurring charges listed here.
  4. Find your active subscription (Premium or Premium PLUS) and tap "Cancel" or "Manage".
    • Note: Some users see a "Pause" option that suspends the service for 7 days instead of cancelling it outright. Pausing is temporary; if you want to cancel permanently, select "Cancel" instead.
  5. Choose a cancellation reason from the dropdown (optional, but Feeling.Me may ask).
  6. Confirm the cancellation by clicking "Yes, cancel my subscription".
  7. You receive a confirmation email at your registered account email address. Keep this as proof.

Warning: Do not confuse "Pause" with "Cancel". Pause only stops charges for 7 days and then reactivates automatically. If you want to end the subscription permanently, you must select "Cancel".

When it takes effect: Cancellation through web or in-app settings typically stops auto-renewal immediately, but you retain access until the end of your current billing cycle.

Send a formal cancellation letter by registered mail

If you want written proof that you cancelled, or if digital cancellation fails, you can send a registered letter (raccomandata A/R) to Feeling.Me's legal address. This method is especially useful if you plan to dispute charges or file a complaint with a consumer protection authority.

  1. Write a brief cancellation letter that includes:
    • Your full name and account email address.
    • The date of the letter.
    • A clear statement: "I request immediate cancellation of my Feeling.Me subscription effective today."
    • Your request for written confirmation of cancellation.
  2. Send the letter by registered mail with return receipt (raccomandata A/R) to:
    • FEELING MED LTD
      Bishopsgate 42-44
      EC2N 4AH
      London, United Kingdom
  3. Keep the postal receipt and tracking number. This is your proof of dispatch.
  4. Expect a response within 10-14 business days. If Feeling.Me doesn't respond, you have documented evidence that you sent the cancellation request.

Pro tip: Send this letter a few days before your next billing date. This gives Feeling.Me time to process your request before they attempt to renew your charge.

What happens after you cancel your Feeling.Me subscription

Cancellation can feel abrupt if you don't know what to expect. Here's what actually occurs when you hit the cancel button.

Your access and account status after cancellation

When you cancel, your subscription stops renewing, but you don't lose access immediately. You retain full access to all premium features through the end of your current billing cycle. For example, if you subscribed on the 15th of each month and you cancel on the 20th, you keep premium access until the 14th of next month. After that date, your account reverts to free-tier status and premium features disappear.

Your account itself does not delete automatically when you cancel a subscription. Your profile, matches, messages, and photos remain in Feeling.Me's system unless you request deletion. If you want your data removed entirely, you must submit a separate account deletion request through Settings or contact Feeling.Me support.

Data retention and account deletion

Feeling.Me retains your personal data according to its Terms of Service and Privacy Policy. To find out exactly how long they keep your information, log into your account and review these documents (they're updated regularly). If you want your data deleted sooner, you can request deletion through the app's Settings or by emailing Feeling.Me support directly. Canadian privacy laws (including the Personal Information Protection and Electronic Documents Act, or PIPEDA) give you the right to know what data they hold and to request deletion, though Feeling.Me may retain some information for legal or fraud-prevention purposes.

Pro tip: Request account deletion in writing and ask for written confirmation. This creates a paper trail if you later dispute any charges or data usage.

Refunds and your right to money back

Refund eligibility depends on what you bought, where you bought it, and how much time has passed since the purchase. Stopee advises checking your refund options immediately after cancellation to recover any money you're owed.

Refunds for subscription charges

If you cancel your subscription mid-cycle, you generally do not receive a refund for the remaining time left on your current billing period. Most app subscriptions operate this way: you pay for a full month or year, and cancellation stops future charges but doesn't reverse the current period. The exception is if Feeling.Me itself offers a refund (rare) or if your provincial consumer protection law entitles you to one (discussed below).

If you subscribed through Apple or Google: You can request a refund directly from Apple or Google within a limited window (usually 14-15 days of purchase). Go back through the Apple App Store or Google Play, find your Feeling.Me purchase, and select "Report a Problem" or "Request a Refund". Explain why (e.g., "Charged in error" or "Did not authorize this charge"). Apple and Google review your request and often approve refunds if the charge is recent or disputed. Stopee recommends doing this as soon as you notice unexpected charges.

If you subscribed directly through Feeling.Me: You must contact Feeling.Me support to request a refund. The company does not guarantee refunds for subscription charges, but it may process one as a goodwill gesture if you have a legitimate complaint (e.g., you were charged twice). There's no harm in asking.

Refunds for unused credit packages

Feeling.Me's refund policy states that unused credit packages purchased directly from the service can be refunded within 180 days of purchase. The refund goes back to your original payment method (credit card, debit card, PayPal, etc.). Once you spend credits in-app, they are non-refundable. This is the most generous refund window Feeling.Me offers, so if you purchased credits and haven't used them, request a refund immediately.

  1. Log into your Feeling.Me account and go to "Wallet" or "Credits".
  2. Check your credit balance and purchase date.
  3. If the purchase is less than 180 days old and the credits are unused, contact Feeling.Me support and request a refund.
  4. Include your account email, the date of purchase, and the amount of credits purchased.
  5. Feeling.Me processes the refund within 5-10 business days to your original payment method.

Your consumer rights in canada

Canadian consumer protection law is on your side, especially when it comes to misleading charges or cancelled subscriptions. Stopee wants you to know these rights so you can enforce them if needed.

Cancellation and cooling-off rights

Most Canadian provinces recognize a cooling-off period for distance purchases (purchases made online, by phone, or by mail). These laws generally give you 14 days to cancel or return a product if you change your mind. However, the rules vary by province and by product type (digital services are sometimes treated differently than physical goods). Feeling.Me is a digital service, so your cooling-off rights may be limited.

That said, if Feeling.Me charged you without clear consent, or if you cancelled and were charged again, you have stronger grounds to request a refund. Consumer protection agencies take unauthorized billing seriously.

Unauthorized charges and billing disputes

If Feeling.Me charged your credit card or bank account without your permission, or if you cancelled but were charged again, you can dispute the charge directly with your bank or credit card company. This is called a chargeback. Most banks allow you to file a dispute within 60-120 days of the charge. Your bank investigates and often reverses the charge if you have proof (email receipts, cancellation confirmations, etc.). This is why Stopee emphasizes keeping every confirmation email you receive.

Pro tip: If you dispute a charge through your bank, inform Feeling.Me in writing at the same time. Email their support and explain the situation. This creates a record if the company tries to claim they never heard from you.

When to escalate to your provincial consumer protection office

If Feeling.Me refuses to refund an unauthorized charge, or if the company ignores your cancellation request and keeps charging you, you can file a complaint with your provincial consumer protection authority. Here are Canada's key agencies:

  • Ontario: Ontario's Ministry of Government and Consumer Services (consumer protection hotline).
  • British Columbia: Consumer Protection BC.
  • Alberta: Government of Alberta Service Alberta.
  • Quebec: Office of the Ombudsman or the Régie de l'énergie (for certain services).
  • Federal (all provinces): Competition Bureau (for deceptive marketing or unfair billing practices).

You don't need a lawyer to file a complaint. Most of these agencies accept complaints for free online or by phone. A complaint signals to Feeling.Me that you're serious and often prompts them to refund you rather than face regulatory scrutiny.

Common mistakes people make when cancelling Feeling.Me

Cancelling feels straightforward until you realize you cancelled in the wrong place and charges keep coming. Here are the traps we see over and over.

Mistake 1: cancelling inside the Feeling.Me app instead of through your payment platform

This is the number-one error Stopee tracks. Users open Feeling.Me, find a "Cancel" button in Settings, click it, and assume they're done. But if you subscribed through Apple or Google, that in-app button does nothing. Your subscription is still active at Apple or Google, and they charge you again on billing day. The fix: always cancel at the same place you subscribed.

Mistake 2: choosing "Pause" instead of "Cancel"

Feeling.Me offers a "Pause" option that suspends charges for 7 days. Many people pause thinking they've cancelled. After 7 days, the subscription reactivates automatically and charges resume. Pause is useful if you want a short break but plan to come back. If you're leaving for good, you must select "Cancel", not "Pause".

Mistake 3: not keeping cancellation confirmation emails

When you cancel, you receive a confirmation email from Apple, Google, or Feeling.Me. Some people delete this email or don't notice it. If a charge later appears on your statement, you have no proof you cancelled. Stopee recommends screenshotting or forwarding every confirmation email to yourself with the subject line "FEELING.ME CANCELLATION PROOF" so you can find it later.

Mistake 4: assuming account deletion means subscription cancellation

Deleting your Feeling.Me account does not automatically cancel your subscription if you subscribed through Apple or Google. You must cancel the subscription first, then delete the account. If you delete the account without cancelling the subscription, you lose access to the account but the subscription keeps charging you. Reverse the order: cancel subscription first, then request account deletion.

Mistake 5: ignoring a refund window

Feeling.Me allows refunds for unused credits within 180 days. If you purchased credits and never used them, you have a narrow window to ask for your money back. After 180 days, Feeling.Me denies all refund requests. Many users don't realize this deadline exists until it passes. Check your credit balance now; if you have unused credits, request a refund immediately.

Your cancellation checklist for Feeling.Me

Use this checklist to ensure you've covered every step and nothing falls through the cracks.

Task Status Notes
Identify your subscription platform ☐ Done Check your last charge: Apple, Google, or Feeling.Me web?
Cancel through the correct platform ☐ Done Apple App Store, Google Play, or Feeling.Me Settings
Save cancellation confirmation email ☐ Done Screenshot or forward to yourself for future reference
Check for unused credits ☐ Done If balance > 0 and purchase < 180 days ago, request refund
Verify no charges on next billing date ☐ Done Check bank statement 1-2 days after your billing cycle date
Request account deletion (optional) ☐ Done Only if you want your data removed from Feeling.Me servers

Should you cancel Feeling.Me or keep it

Before you hit the cancel button, consider whether the service is worth keeping.

Reasons to keep your Feeling.Me subscription

Premium features unlock unlimited messaging, advanced search filters, and profile visibility boosts. If you're actively dating and these features are helping you match with people you're interested in, the cost may be justified. The Premium PLUS tier is more expensive but offers even more visibility and better matching tools. If you're in a smaller Canadian city where the dating pool is limited, premium visibility is genuinely helpful.

Reasons to cancel Feeling.Me

Cancel if you no longer use the app, if premium features aren't leading to meaningful matches, or if you've found someone already. Cancel if the cost is straining your budget. Cancel if you're uncomfortable with Feeling.Me's data practices or if you prefer other platforms. Most importantly, cancel if you're not actively using the app. Paying for a service you ignore is one of the easiest money leaks to plug in your monthly budget. Stopee helps thousands of people cancel unused subscriptions, and the average saving is $15-30 per month per service.

Feeling.Me cancellation address and contact information

If you need to send a formal cancellation request or escalate a dispute, use this address:

FEELING MED LTD
Bishopsgate 42-44
EC2N 4AH
London, United Kingdom

Always send cancellation letters by registered mail (raccomandata A/R) with return receipt. Keep the postal receipt and tracking number as proof. If you need to contact Feeling.Me's support team, log into your account and use the in-app "Help" or "Contact Us" feature. Response times vary, but Stopee recommends following up if you don't hear back within 10 business days.

Take control of your subscriptions with stopee

Cancelling Feeling.Me is a one-time task, but staying on top of your subscriptions is an ongoing habit. Stopping unwanted charges before they start is the best way to protect your money and your privacy. Stopee has helped thousands of Canadians cancel services they no longer use, recover refunds they were owed, and take back control of their billing. If you need guidance on cancelling any other subscription, or if you want to verify that you've truly cancelled Feeling.Me, Stopee is here to walk you through it step by step. Your financial freedom starts with knowing exactly what you're paying for and why.

FAQ

Feeling.Me is a mobile and web service offering social and dating features, with both free and paid options, including premium tiers and credit packages.

When you cancel, future automatic renewals are disabled, but you typically retain access until the end of your billing period.

Refund eligibility varies; unused credit packages may be refunded within 180 days, while subscription refunds depend on the platform used for purchase.

You can cancel via the App Store, Google Play, or directly through the Feeling.Me web settings, depending on how you subscribed.

In Canada, consumers have rights for cancellation or refunds for unused digital goods within a reasonable cooling-off period, as per consumer protection laws.

Similar Cancellation Services

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