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Cancel Inpixio: The Right Way

How to cancel inpixio and protect your subscription rights in canada

What inpixio is and why you might want to cancel

Inpixio is a suite of photo-editing software (desktop and mobile apps) that lets you remove backgrounds, retouch images, apply creative effects, and correct photos. The company sells annual subscriptions and one-time purchases through its own website, the Apple App Store, and Google Play. If you've signed up for an Inpixio subscription and now want to stop the automatic renewals, you're in the right place. At Stopee, we've helped thousands of consumers cancel subscriptions just like this one, and we'll walk you through every step.

Why people cancel inpixio

You might cancel Inpixio for several honest reasons: you've finished your photo projects, you found a cheaper alternative, the software didn't meet your expectations, or you simply don't use it anymore. Whatever your reason, cancelling should be straightforward and penalty-free once your current billing period ends. Unfortunately, many subscribers don't realize that deleting the app doesn't cancel the subscription - your money keeps flowing unless you take action through the right channel.

The cost of not cancelling in time

If you leave your Inpixio subscription active, you'll be charged again when your billing period renews. For annual plans, that's a full year's charge (up to CAD$99.99 or more, depending on your tier). For monthly subscriptions, charges repeat every 30 days. Stopee recommends cancelling immediately if you've decided not to renew, because the sooner you act, the sooner you stop future charges.

Inpixio pricing and plans in canada

Inpixio offers multiple pricing tiers across platforms; knowing which one you're on helps you find the right cancellation method.

Plan Price (CAD) Billing cycle Best for
Photo Studio 12 Standard ~CAD$75/year Annual Basic photo editing (background removal, eraser tool, stickers)
Photo Studio 12 Professional ~CAD$120/year Annual Most popular - adds AI background removal, sky replacement, one-click fixes
Photo Studio 12 Ultimate ~CAD$150/year Annual Advanced tools (Photo Maximizer, Photo Focus)
Inpixio AI Photo Editor (iOS) - monthly CAD$12.99/month Monthly Mobile-only, auto-renew option
Inpixio AI Photo Editor (iOS) - yearly CAD$49.99/year Annual Mobile photo editing at an annual discount
Photo Studio 10 Ultimate (legacy, third-party) CAD$6.72 one-time Lifetime One-time purchase (no renewal needed)

How your subscription billing location affects cancellation

Where you bought your Inpixio subscription matters: if you subscribed through the official Inpixio website, you cancel via their Purchase Finder. If you subscribed through the Apple App Store or Google Play, you must cancel through that platform, not Inpixio directly. Trying to cancel in the wrong place is one of the biggest mistakes we see at Stopee - your cancellation simply won't go through.

Your consumer rights when cancelling inpixio in canada

Canada's consumer protection laws give you important rights when you cancel subscriptions, and Inpixio must honour them.

What the consumer protection act means for you

Under Canada's federal and provincial consumer protection legislation, you have the right to cancel a subscription without penalty once you've paid for a billing cycle. Most provinces also require businesses to make cancellation easy and accessible - buried links or phone-only cancellation don't cut it. If Inpixio makes cancellation unnecessarily difficult or refuses to honour your cancellation request, you can file a complaint with your provincial consumer protection authority. Stopee recommends keeping screenshots of your cancellation confirmation as proof.

The 30-day refund window

If you purchased directly from Inpixio's website, their policy allows a refund if you request it within 30 days of the charge. That's your window: request a refund within 30 days if you change your mind about the purchase itself (not just cancelling future renewals). If 30 days have passed, you're typically outside the refund window, though it's always worth asking politely and explaining your situation.

How to cancel inpixio on the official website

If you purchased your subscription directly from Inpixio's website or through their official channels, use the Inpixio Purchase Finder to cancel.

  1. Visit the Inpixio Purchase Finder page (search "Inpixio Purchase Finder" if you don't have the link).
    • If prompted, log in with the email address and password associated with your Inpixio account.
  2. Locate your active Inpixio subscription in your purchase list.
    • Look for any subscription marked as "Active" or with a future renewal date.
  3. Click on the subscription to open its details.
    • Review the current billing cycle end date - you'll keep access until this date.
  4. Find and click the "Cancel Rebill" or "Cancel Subscription" button.
    • Some versions show "Stop Automatic Renewal" - same action, different wording.
  5. Confirm your cancellation when prompted.
    • Inpixio may ask why you're cancelling; answering is optional but helps them improve.
  6. Save or screenshot the cancellation confirmation page.
    • This proves you cancelled and protects you if charges continue by mistake.

Pro tip: Don't just close the browser - make sure you see a confirmation message stating your subscription is cancelled or will no longer auto-renew. If the screen is unclear, refresh the page and check your purchase list again to confirm the status has changed.

What happens after you cancel through the inpixio website

Your Inpixio software remains fully functional until your current billing period expires. For example, if you cancel mid-cycle on an annual plan, you keep using Photo Studio until that year ends - then access stops. No refund is issued for the unused portion of the current cycle unless you request one within 30 days and Inpixio approves it. Cancelling only stops the next auto-renewal; it does not refund money you've already paid.

How to cancel inpixio on apple app store (iOS)

If you subscribed to Inpixio through the Apple App Store on your iPhone or iPad, Apple's system handles both billing and cancellation.

  1. Open the Settings app on your iPhone or iPad.
    • Look for the grey gear icon on your home screen.
  2. Tap your name at the very top of the Settings menu.
    • You may see "Apple ID, iCloud, Media & Purchases" or similar wording.
  3. Select "Subscriptions" from the submenu.
    • If you don't see this option, tap "iTunes & App Store," then tap your Apple ID at the top, then choose "View Apple ID" and select "Subscriptions."
  4. Locate the Inpixio subscription in your active subscriptions list.
    • Subscriptions are usually listed alphabetically; Inpixio appears under "I."
  5. Tap the Inpixio subscription name to see its full details.
    • Apple shows your renewal date, next charge amount, and plan details.
  6. Tap "Cancel Subscription" at the bottom of the details screen.
    • Apple prompts you to confirm the cancellation.
  7. Confirm your choice when the pop-up appears.
    • Apple processes the cancellation immediately.
  8. Take a screenshot of the confirmation screen showing "Subscription Cancelled" or similar language.
    • Stopee recommends keeping this proof in case Apple charges you again by error.

Warning: Simply deleting the Inpixio app from your phone does not cancel the subscription. The app is separate from the subscription itself, and Apple's billing system continues even if the app is gone. You must follow the steps above through Settings.

Your access after cancelling on apple

Once you cancel, Apple shows exactly how long you can still use Inpixio on your device. Typically, you keep full access until your current billing period ends (e.g., until the same date next month or next year, depending on your plan). After that date passes, the app may show a lock screen or subscription prompt when you try to open it. No refund is issued unless you request one, and Apple's refund policy generally allows refunds within 15 days of purchase for accidental or unauthorized charges.

How to cancel inpixio on google play (Android)

If you use Inpixio on an Android phone or tablet and subscribed through Google Play, follow these steps to cancel.

  1. Open the Google Play Store app on your Android device.
    • Tap the Google Play Store icon (a triangle of coloured dots).
  2. Tap your profile icon in the top right corner.
    • It's usually a circular icon with your initial or profile photo.
  3. Select "Payments & subscriptions" from the menu.
    • Some versions say "Manage your subscriptions" - same function.
  4. Tap "Subscriptions" (not "Payment methods").
    • You now see all active subscriptions on your Google Play account.
  5. Find and tap the Inpixio subscription.
    • Scroll if needed; apps are listed alphabetically.
  6. Tap "Cancel subscription" at the bottom.
    • Google Play asks you to confirm; tap "Cancel Subscription" again when prompted.
  7. Screenshot the confirmation message.
    • Google Play shows "Subscription cancelled" or similar language; save this proof.

Pro tip: Uninstalling the Inpixio app does not cancel your subscription on Google Play. Uninstalling and cancelling are two separate actions. You cancel the subscription through the steps above, then uninstall the app if you wish.

What changes after you cancel on google play

Your Inpixio access remains active until your current billing period ends. If you subscribed to the monthly plan (CAD$12.99/month), you keep access for about 30 days after cancelling. If you're on the annual plan (CAD$49.99/year), you keep access until that year's renewal date. After the period ends, you lose access to paid features, though you may retain a free or limited version if Inpixio offers one.

What to expect after you cancel inpixio

Cancelling is emotionally straightforward, but the waiting period that follows can feel uncertain; here's what actually happens.

Timing and access during the current billing period

Cancelling does not remove your access immediately. Instead, Inpixio remains fully functional until your billing period ends. Think of cancellation as an instruction to stop the next automatic charge - not to revoke your access today. If your annual plan renews on March 15, 2025, and you cancel today, you keep using Inpixio until March 15, 2025. After that date, the service stops unless you subscribe again.

Automatic renewal has stopped

Once you cancel, no further charges occur. Inpixio does not bill your card, Apple does not charge your Apple ID, and Google Play does not debit your payment method. Your bank statement shows no new Inpixio charges after your current cycle expires. If you see a charge after your billing period ends, that's an error - contact the platform (Apple, Google, or Inpixio directly) and file a dispute.

Check your email for a confirmation

Within a few hours, you should receive an email confirming the cancellation. The email comes from Inpixio, Apple, or Google (depending on where you cancelled) and includes your order number, the cancellation date, and your final access date. If you don't see this email within 24 hours, check your spam folder. Stopee recommends saving this email as permanent proof of cancellation.

Can you get a refund after cancelling inpixio?

Refunds depend on where you bought the subscription and how recently you purchased it.

Refunds for subscriptions bought directly from inpixio

If you subscribed through Inpixio's official website, you can request a refund within 30 days of the charge. Contact Inpixio's support team with your order number and reason for the refund request. They review requests case-by-case; approval is not guaranteed, but many customers succeed by requesting within the 30-day window. After 30 days, refunds become much harder to obtain, though it's always worth asking politely, especially if the software didn't work as advertised or you discovered a legitimate issue.

Refunds for subscriptions bought on apple app store

Apple allows refunds within 15 days of purchase for most subscriptions. To request a refund, go to Settings > [Your Name] > Subscriptions > [Inpixio] > Report a Problem, then select your reason and request a refund. Alternatively, visit Apple's website and use the "Report a Problem" feature on your purchase. Apple typically responds within a few days. If your charge was accidental or unauthorized, you have stronger grounds for approval.

Refunds for subscriptions bought on google play

Google Play offers a 48-hour refund window from the moment of purchase. If you subscribed to Inpixio and changed your mind within 48 hours, open Google Play > Subscriptions > [Inpixio] > Report a Problem. Google reviews your request and usually processes refunds quickly if you're within the 48-hour window. After 48 hours, refunds are rarely approved unless the app is fundamentally broken.

Refunds for the current billing period after cancellation

Cancelling does not automatically refund the current cycle. For example, if you cancel an annual plan on January 15 and it renews every January 1, you do not receive a refund for the unused months (January 15 to December 31). You only stop future charges. If you believe you deserve a pro-rata refund (a refund for the unused portion), contact the platform or Inpixio's support team and explain your situation - some companies approve these on a case-by-case basis, especially if you cancelled shortly after purchase.

Common mistakes people make when cancelling inpixio

Cancelling feels like it should be simple, but small missteps often lead to unwanted charges and frustration; here's what to avoid.

Deleting the app instead of cancelling the subscription

This is the most common error we see at Stopee. You delete the Inpixio app from your phone, think the subscription is gone, and then get charged again three months later. Deleting the app removes the software from your device but does nothing to the subscription itself. The subscription lives on the payment platform (Inpixio's website, Apple, or Google), not on your phone. Always cancel through the correct channel first, then delete the app if you want.

Cancelling through the wrong platform

If you subscribed through Apple but try to cancel through Inpixio's website, your cancellation won't work. Each platform manages its own subscriptions independently. Before you cancel, confirm where you bought the subscription - check your first purchase email or log into all three platforms to see which one shows an active subscription. Once you know the source, cancel there.

Not saving proof of cancellation

Screenshots and confirmation emails protect you. If Inpixio or Apple or Google charges you again by mistake, you have evidence that you cancelled. Without proof, disputing the charge is much harder. Take a screenshot immediately after cancelling, and save the confirmation email permanently.

Expecting an immediate refund

Cancellation and refunds are not the same. Cancelling stops future charges but typically does not refund the current billing cycle. If you want a refund, make a separate request within the applicable window (30 days for Inpixio direct, 15 days for Apple, 48 hours for Google). Many people cancel and assume they'll get money back; then they're disappointed when nothing happens.

Cancelling too late in the billing cycle

If your annual plan renews in two days and you cancel today, you keep paying for the full year - your cancellation simply stops the renewal after this year ends. To minimize costs, cancel as early as possible, ideally right after you realize you won't use the service.

Checklist for cancelling inpixio

Use this step-by-step checklist to ensure your cancellation is complete and protected.

Task Status Notes
Identify where you bought the subscription (Inpixio website, Apple App Store, or Google Play) Check your first purchase email if unsure
Log into the correct platform and find your active subscription Visit Purchase Finder (Inpixio), Settings > Subscriptions (Apple), or Google Play Store (Google)
Click "Cancel Subscription" or "Cancel Rebill" and confirm Most important step - do not skip
Take a screenshot of the cancellation confirmation page Save this to your computer or cloud storage permanently
Wait for and save the confirmation email from the platform Arrives within 24 hours; check spam folder if needed
Note your final access date (when the subscription expires) Mark this on your calendar to avoid surprises

How stopee can help you manage subscriptions

Cancelling one subscription is frustrating enough; managing dozens across multiple platforms is a nightmare. Stopee helps consumers track, cancel, and dispute subscriptions all in one place. At Stopee (stopee.com), we've built tools that show you all your active subscriptions, remind you when each one renews, and guide you through cancellation step-by-step. We also help you negotiate refunds, file disputes with payment platforms, and understand your rights under Canadian consumer law. Whether you're cancelling Inpixio or three other services, Stopee makes the process transparent, fast, and backed by real consumer advocacy.

Why stopee exists

Companies make cancellation hard on purpose. Dark patterns like hidden links, phone-only cancellation, and fake confirmation screens trap millions of consumers into unwanted charges. Stopee's mission is to flip that power back to you. We provide clear, step-by-step cancellation guides for hundreds of services, track your subscriptions so nothing sneaks past you, and give you the legal knowledge to protect yourself. Stopee has helped thousands of consumers cancel services like Inpixio, reclaim refunds, and avoid future traps.

Your next steps

You now have everything you need to cancel Inpixio safely and protect your money. Return to the section that matches where you subscribed (official website, Apple, or Google), follow the steps, and save your proof. If Inpixio continues to charge you after you've cancelled, contact your bank or credit card company and file a dispute - Canadian consumer law supports you. And if you have other subscriptions you want to manage, Stopee (stopee.com) is here to help. Stopee has helped thousands of consumers cancel, and we're ready to help you next.

FAQ

Inpixio is a suite of photo-editing products that offers tools like background removal and photo correction, available through annual subscriptions or in-app purchases.

When you cancel your Inpixio subscription, the service remains active until the end of the current billing period, but future charges will stop.

Refund eligibility depends on your purchase method. Direct purchases from Inpixio may allow refunds within 30 days, while refunds for App Store or Google Play purchases follow their respective policies.

You can cancel your Inpixio subscription via the official website, Apple App Store, or Google Play Store, depending on how you subscribed.

In Canada, consumers have rights related to refunds and cancellations, which may vary based on the purchase method and specific terms outlined by Inpixio.

This letter is also available in other countries