Manage My Talking Pet

How to cancel my talking pet and reclaim control of your subscription

What my talking pet is and why you might want to cancel

My Talking Pet is a mobile app developed by Sharemob Ltd that lets you animate photos of your pets, add voice messages, and create short videos to share. The app offers free features alongside a paid subscription called My Talking Pet Pro, which unlocks premium tools and removes usage limits.

Many Canadian users appreciate the creative fun the app brings, but over time subscriptions can quietly drain your account. If you've stopped using the app, discovered unexpected charges, or simply want to cut back on recurring costs, Stopee has put together this step-by-step guide to help you cancel with confidence.

My talking pet subscription pricing in canada

Before you cancel, understand what you're paying for and which plan you hold.

The annual plan costs about $2 per month when spread out, making it cheaper long-term. However, if you cancel an annual plan, you won't regain the unused months. Keep track of which plan you're on by checking your app purchase receipt or account settings.

How to cancel my talking pet on iOS (Apple app store)

If you subscribed through Apple's App Store, you'll cancel directly in your iPhone or iPad settings.

1. Open the Settings app on your device.
2. Tap your name at the top of the screen.
3. Select Subscriptions.
4. Find and tap My Talking Pet in the list.
5. Tap Cancel Subscription at the bottom of the screen.
6. Confirm you want to cancel by following the on-screen prompts.

Pro tip: If you don't see a Cancel Subscription button, or the listing shows an expiration date, your subscription is already cancelled or has lapsed. You won't be charged again.

Warning: Deleting the app does not cancel your subscription. You must cancel through Settings, or charges will continue every 7 days (weekly), 30 days (monthly), or 365 days (annual).

Apple processes cancellations immediately, and you retain access to My Talking Pet Pro until your current billing period ends. For example, if you cancel on day 15 of a 30-day cycle, you keep Pro features through day 30, then revert to the free version.

How to cancel my talking pet on android (Google play store)

If you subscribed through Google Play, follow these steps to stop your charges.

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon in the top right corner.
3. Select Manage subscriptions or Subscriptions (the exact wording varies by device).
4. Tap My Talking Pet from the list.
5. Tap Cancel subscription.
6. Follow any additional prompts to confirm cancellation.

Pro tip: Google Play sometimes requires you to explain why you're cancelling. This feedback helps developers improve, but your answer doesn't affect whether your cancellation goes through. Be honest if it speeds up the process.

Warning: Google Play can take up to 24 hours to process cancellations. If you're worried about an imminent renewal charge, Stopee recommends cancelling well before your next billing date. Check your Google Play receipt or Gmail for your exact renewal date.

Like Apple, you'll keep My Talking Pet Pro access until the end of your current billing period, then the subscription stops automatically.

How to cancel my talking pet by emailing the developer

If you subscribed outside the app or want written confirmation of cancellation, you can contact Sharemob Ltd directly.

1. Open your email client and compose a new message.
2. Send it to hello@sharemob.com.
3. In the subject line, write: Cancellation Request.
4. In the body, include:
   • Your account email address (the one linked to My Talking Pet).
   • Your purchase receipt if you have it (forward it from your email or copy the order number).
   • A clear statement: "I want to cancel my My Talking Pet subscription."
5. Send the email and wait for a response.

Pro tip: Sharemob Ltd typically responds within 2 to 5 business days. Save a copy of your cancellation email in a dedicated folder for your records. This creates a paper trail if disputes arise later.

Warning: Email cancellation is slower than using the app store methods but provides proof that you requested cancellation. Stopee recommends using this method if app store cancellation buttons are missing or glitchy.

Keep in mind that even if you email the developer, charges from Apple or Google may continue until you also cancel through those platforms' subscription management tools. Both layers must be cancelled to ensure no further charges.

What happens after you cancel my talking pet

Cancelling feels uncertain because you can't see the change happen instantly.

When you cancel, you're turning off auto-renewal, not deleting your account. Your access to My Talking Pet Pro features continues until the end of your current billing cycle. After that cycle ends, the app automatically downgrades you to the free version. You keep your videos and photos, but you lose access to premium tools like unlimited voice messages or advanced editing features.

Expect the free version to feel more limited than what you're used to. The subscription model restricts certain features (like saving videos) to Pro users, so be prepared for that step down.

Pro tip: Screenshot your cancellation confirmation from Apple or Google. Take another screenshot of your subscription settings showing My Talking Pet is no longer listed (or marked as cancelled). Stopee has found these images invaluable if you later dispute a charge.

If a charge appears on your statement after cancellation, your next step is to contact your bank or credit card issuer and request a dispute or chargeback. Most Canadian banks will reverse unauthorized charges within 10 to 15 business days.

Refunds, statutory rights, and when you can demand your money back

My Talking Pet's terms of service state that refunds are not provided for unused subscription time. However, Canadian consumer law offers you additional protections that the app's terms cannot override.

Under Canada's federal Consumer Protection Act and provincial consumer protection legislation, you have the right to cancel a distance contract (which includes app subscriptions) within 14 calendar days of purchase and receive a full refund of the price you paid. This right applies even if My Talking Pet's terms don't explicitly mention it. The 14-day window starts from the date of purchase, not from the date you cancel.

Pro tip: If you subscribed less than 14 days ago, you can demand a refund directly from Apple, Google, or Sharemob Ltd by citing the Consumer Protection Act. Write an email to hello@sharemob.com that includes the phrase "I am exercising my statutory right to cancel under the Consumer Protection Act" and your purchase date. Most companies honour this immediately.

If you subscribed more than 14 days ago, your refund options depend on the platform:

• Apple App Store: Apple offers a 45-day refund window for first-time subscription purchases if you request a refund through iTunes Support. Visit support.apple.com and select "Subscriptions and billing" to submit a refund request.
• Google Play: Google grants a 48-hour refund window from purchase. If you paid more than 48 hours ago, refunds are at Google's discretion but are sometimes granted for technical issues or duplicate charges.
• Sharemob Ltd directly: Emailing the developer directly to request a refund rarely succeeds, but Stopee advises you to try. Include your receipt and the reason for refund (e.g., unused subscription, technical problem). Document the refusal in writing.

Warning: If a charge is fraudulent or unauthorized (for example, someone else made the purchase), contact your bank first. Banks can reverse fraud charges regardless of refund policies. This is faster and more reliable than asking the app developer.

Common cancellation traps and how to avoid them

Cancelling can feel like navigating a minefield if you're not prepared.

One of the biggest traps is cancelling the app without cancelling the subscription. Uninstalling My Talking Pet does nothing to stop charges. The subscription lives in your App Store or Google Play account, not on your phone. Charges will appear on your credit card or debit card for weeks or months after you delete the app, baffling you until you realise the subscription is still active.

Another common mistake is confusing the cancellation deadline. App store subscriptions renew 24 hours before your billing cycle ends. If your next charge is March 15, your subscription is already locked in as of March 14. Cancelling on March 14 still triggers the March 15 charge. Always cancel at least 2 to 3 days before your renewal date to be safe.

Pro tip: Set a phone reminder for 5 days before your renewal date. This gives you a cushion to cancel without missing the window. Your receipt or subscription details will show your exact renewal date.

A third trap involves free trials. My Talking Pet may offer a 3-day or 7-day free trial before billing begins. If you buy a full subscription before the trial ends, the free trial period is forfeited and you lose that credit. Always let a trial run its full course, or buy the subscription after the trial ends, to avoid this waste.

Stopee has also identified users who cancel successfully but then resubscribe months later by accident when they tap a "Upgrade to Pro" prompt inside the app. These re-subscriptions are technically valid purchases, but many Canadians are shocked by the sudden charge. Keep your guard up even after cancellation-avoid tapping any paid prompts in My Talking Pet unless you deliberately want Pro features again.

Your consumer rights and what they mean for you in canada

Canada protects you as a subscription customer in ways that My Talking Pet's terms don't acknowledge.

The federal Consumer Protection Act, plus provincial versions (like Ontario's Consumer Protection Act and British Columbia's Consumer Protection Act), give you the right to cancel a distance contract within 14 days and receive a refund of the full price. This applies to all app subscriptions, including My Talking Pet, even though the app's published terms are silent about it or claim "no refunds."

Additionally, if a charge appears on your bank or credit card statement that you didn't authorize, your financial institution must investigate and reverse it if you report it within 60 days. This is separate from refund policies and is a legal safeguard.

Pro tip: If My Talking Pet or its developer refuses to honour your cancellation request or statutory refund right, escalate to your provincial consumer protection authority. In Ontario, contact Service Ontario (consumerprotection.gov.on.ca). In British Columbia, contact the Consumer Protection BC branch. Stopee recommends including your cancellation email, screenshots of your subscription settings, and your receipt when you file a complaint.

If a charge was fraudulent (you did not make the purchase and do not recognise the charge), contact your bank immediately and dispute the charge under your card issuer's fraud protection. Do not wait. Most banks reverse fraud charges within 10 business days.

Cancellation checklist and what to keep

Before you consider this task complete, run through this checklist to protect yourself from surprise charges later.

• Check your subscription settings (App Store or Google Play) to confirm My Talking Pet is no longer listed or shows a cancellation status.
• Screenshot your subscription settings immediately after cancellation.
• Note your final billing date and verify that no charge appears on your statement after that date.
• Save any cancellation confirmation emails from Apple, Google, or Sharemob Ltd in a dedicated folder.
• If you requested a refund, monitor your bank account for the credit (this can take 5 to 10 business days).
• Set a phone reminder for 2 weeks after your final billing date to check your statement for lingering charges.
• Keep your purchase receipt for at least 1 year in case you need to dispute a charge or file a complaint.

Stopee advises users to treat subscription cancellations like bill payments: document, verify, and follow up. Subscriptions don't cancel themselves, and companies rely on user oversight to continue collecting fees.

What canadian users say about my talking pet

User reviews reveal a pattern worth noting before you decide whether to cancel or keep trying the app.

Many Canadians praise My Talking Pet for its creative fun and the novelty of animating pet photos. However, recurring complaints centre on unexpected charges, difficulty cancelling, and the shift from one-time purchases (in older versions) to subscription-only pricing. Some users report charges continuing even after uninstalling the app, which suggests they cancelled the app instead of the subscription.

Others mention that features like saving videos were restricted to Pro subscribers, making the free version feel intentionally crippled. A few users express frustration about the weekly plan ($0.99 per week) being easy to start but annoying to monitor and cancel.

Pro tip: If you're on the weekly plan, you're paying roughly $51 per year. The annual plan costs $23.99, which saves you $27. If you truly enjoy the app, switching to annual billing is far cheaper. If you're cancelling because of cost, Stopee recommends trying the annual plan at least once to compare value.

The most reliable cancellation reports come from users who cancelled through App Store or Google Play settings rather than emailing the developer. This suggests the app store methods are the fastest and least prone to miscommunication.

Summary and your next steps

Cancelling My Talking Pet takes just a few minutes once you know where to look. Choose your cancellation route based on where you subscribed (App Store or Google Play), follow the step-by-step instructions, and verify your cancellation in your subscription settings within 24 hours.

Remember that Canadian consumer law protects you: you have the right to cancel within 14 days and receive a refund, and your bank can reverse any unauthorized charges. Save your receipts and screenshots. If My Talking Pet charges you after cancellation, don't assume it's your fault-dispute it with your bank.

Stopee has helped thousands of consumers cancel unwanted subscriptions by providing clear, jargon-free guidance exactly like this. If you encounter any issues during your cancellation, check our resource centre at stopee.com for additional support and templates you can use to contact the developer. Your subscription, your choice-and Stopee is here to empower you to make it.