Manage Myperfectresume

How to cancel your myperfectresume subscription in canada

What is myperfectresume and why you might want to cancel

Myperfectresume is an online resume and cover letter builder designed to help Canadian job seekers create professional documents quickly. The platform offers AI-powered writing suggestions, customizable templates, downloadable files in PDF and Word formats, and career guidance tools like ResumeCheck™ feedback. You can access it through the web or via mobile apps on iOS and Android.

Like many online services, Myperfectresume operates on a subscription model. You may start with a low-cost trial that automatically renews to a paid Premium Access plan unless you cancel before the renewal date. If you've decided the service isn't right for you-or you've simply finished your resume-Stopee is here to guide you through cancelling safely and securing any refund you're entitled to.

Understanding subscription auto-renewal traps

Myperfectresume's trial structure is designed to convert users quickly. You'll encounter a 14-day trial for $2.95 CAD that automatically renews to $34.95 CAD every 4 weeks unless you cancel before the trial ends. This is a common dark pattern: the low introductory price lulls you into signing up, then the full charge hits without a second thought.

Warning: If you don't cancel during your trial period, you'll be charged the full monthly rate and may struggle to get that money back. Stopee recommends setting a calendar reminder for day 12 of your trial-that gives you a 2-day buffer before the auto-renewal kicks in.

When cancellation makes sense

You might cancel Myperfectresume if you've already created your resume, if the templates don't match your industry, or if you find the AI suggestions unhelpful. Some users cancel because they prefer free alternatives like Canva or because they've hired a professional resume writer. Others cancel after realizing the premium features don't justify the monthly cost.

Whatever your reason, cancelling promptly protects your wallet and prevents unwanted charges. Stopee has helped thousands of Canadians avoid surprise subscription billings by acting fast and documenting every step.

Myperfectresume pricing and subscription plans

Understanding what you're paying for helps you decide whether cancellation is the right move.

If you subscribed via the App Store or Google Play, your billing and cancellation happen through those platforms, not Myperfectresume directly. This is critical: Apple and Google take a commission, and they also control refunds. Stopee will walk you through the correct cancellation method based on where you bought your subscription.

How to cancel myperfectresume: step-by-step by platform

Your cancellation process depends on where you subscribed. Follow the steps for your platform exactly to avoid missed cancellations and wasted charges.

Cancel on the web (Myperfectresume.com) - recommended

Web cancellation is the fastest and most transparent method. You'll receive a confirmation number by email, which Stopee advises you to keep forever as proof of cancellation.

1. Visit myperfectresume.com and sign in to your account using your email and password.
   • If you've forgotten your password, use the "Forgot Password" link on the login page.
2. Click your profile icon or menu in the top-right corner, then select "Account Settings" or "My Account".
   • On some versions of the site, you may see a direct "Subscriptions" link in the main menu.
3. Find the "Subscriptions" or "Billing" section within Account Settings.
   • You'll see your current plan, next billing date, and a "Cancel" or "Manage Subscription" button.
4. Click "Cancel subscription" or the equivalent button.
   • Myperfectresume may ask why you're leaving; this feedback is optional but helps improve the service.
5. Confirm your cancellation when prompted.
   • The system will display a confirmation message on screen.
6. Check your email within 5 minutes for a cancellation confirmation number.
   • Pro tip: If no email arrives, refresh your inbox and check spam folders. If nothing appears after 10 minutes, take a screenshot of the on-screen confirmation and contact support immediately.
7. Save the confirmation email and number in a folder labeled "Cancellations" for your records.
   • You may need this proof if a charge appears after cancellation or if you file a dispute with your bank.

Cancel on iOS (Apple app store)

If you subscribed through the Apple App Store, you must cancel through your Apple ID settings, not through Myperfectresume. Apple manages the subscription and the refund process entirely.

1. On your iPhone or iPad, open the Settings app.
   • Do not open the Myperfectresume app itself; Apple subscriptions are managed in System Settings.
2. Tap your name at the top, then select "Subscriptions".
   • If you don't see this option, you may be running an older iOS version; update to the latest version first.
3. Scroll through the list and tap "Myperfectresume".
   • If you don't see it listed, the subscription may have already ended or been cancelled.
4. Tap "Cancel Subscription" or "Edit Subscription", then confirm cancellation.
   • Apple will ask you to confirm; select "Confirm Cancellation".
5. You'll see "Expires on [date]" - this means your access continues through that date, then stops.
   • You will not be charged after that date.
6. Apple will email you a cancellation confirmation. Save it.
   • Warning: Apple's emails can be delayed; check your email within 24 hours.

Cancel on android (Google play)

Google Play handles Android subscriptions the same way Apple handles iOS subscriptions. You manage everything through your Google account, not through Myperfectresume.

1. Open the Google Play Store app on your Android phone or tablet.
   • Alternatively, visit play.google.com on a web browser and sign in.
2. Tap your profile icon in the top-right corner, then select "Manage your Google Account" or "Payments and subscriptions".
   • On the web, click your account avatar and select "Manage your Google Account" > "Payments and subscriptions".
3. Tap "Subscriptions" (or select it from the menu).
   • A list of all active subscriptions will appear.
4. Find and tap "Myperfectresume".
   • If it's not there, check "Expired subscriptions" or scroll down.
5. Tap "Cancel subscription" and confirm when prompted.
   • Google will ask you to confirm; select "Yes, cancel subscription".
6. Your cancellation is instant. Google will email you a confirmation within hours.
   • Your access continues through the end of your paid period.

Cancel by contacting customer support

If you can't cancel online or on the app, contact Myperfectresume support directly. Keep detailed records of every interaction.

1. Visit the Myperfectresume website and look for a "Contact Us" or "Support" link, usually in the footer.
   • Myperfectresume offers live chat, email, and phone support depending on availability.
2. Explain that you want to cancel your subscription and request a cancellation confirmation number.
   • Be clear and direct: "I want to cancel my subscription effective immediately. Please provide a confirmation number."
3. If you speak to a support agent, ask them to email you a cancellation confirmation immediately.
   • Do not hang up or close the chat until you have confirmation in writing.
4. Screenshot or save every message and confirmation email.
   • Pro tip: Send a follow-up email to support after your call: "Per our conversation on [date], I requested cancellation of my subscription [account email]. Please confirm receipt of this cancellation request."

Cancel by registered mail (for formal disputes)

If Myperfectresume refuses to cancel or if charges continue after your cancellation, escalate by sending a registered letter to the address listed in their Terms and Conditions.

1. Find the official address in the Myperfectresume Terms and Conditions page (look for "Legal Address" or "Notices").
   • The Terms & Conditions will specify which address to use for formal notices and complaints.
2. Draft a letter that includes:
   • Your full name and account email
   • Your subscription plan and the date you subscribed
   • A clear statement: "I request immediate cancellation of my subscription effective today. I have cancelled online [or via app / via support on date]. Please confirm this cancellation in writing and cease all future charges."
   • The date and your signature
3. Send the letter via registered mail with proof of delivery (sometimes called "registered mail with acknowledgment of receipt").
   • In Canada, Canada Post offers this service; ask for a tracking number and keep the receipt.
4. Keep a photocopy of the letter and the proof of delivery in your cancellation file.
   • This creates a paper trail if you need to escalate to your bank or a consumer protection authority.

What happens after you cancel myperfectresume

Cancelling is only half the battle; understanding what happens next protects you from surprise charges and account confusion.

Your access and account data

When you cancel a web subscription before your next renewal date, your access typically continues until the end of your current paid period. If you cancel during a 14-day trial, you may lose access immediately or retain it through the trial end-check your confirmation email for specifics.

Your account data (resumes, documents, and saved information) typically remains in your account after cancellation. Myperfectresume does not automatically delete your files. If you want to export or delete your data, you can usually download everything from your account before the access ends, or you can request data deletion by contacting support.

Pro tip: Download your completed resumes to your computer as Word or PDF files before your access expires. Don't rely on Myperfectresume to keep them forever-once your subscription fully expires, the platform may delete drafts or restrict access.

Timeline: when your access stops

Stopee recommends understanding this timeline so you don't lose access to documents you need:

• Immediate cancellation during trial: Some plans stop access right away; others let you finish the trial period. Check your confirmation email.
• Cancellation before renewal: You keep access until the end of your paid month or year. You will not be charged again.
• Cancellation via App Store or Google Play: Access continues through the end of your current billing cycle managed by Apple or Google.
• Cancellation via registered mail: If there's a dispute, Myperfectresume typically stops access immediately after receiving the letter, but you should have already downloaded your files.

Will you get a refund from myperfectresume

Myperfectresume advertises a money-back guarantee, but the refund terms depend on when you cancel and how you paid.

Refund eligibility for web subscriptions

If you subscribed directly on myperfectresume.com, you may be eligible for a refund within 14 days of your initial payment. The company's terms state that refunds can be issued if you request cancellation before the end of your initial billing period (your first 14-day trial or first month).

Warning: Refund eligibility is strict. If you cancel on day 15, you likely won't qualify. If you cancel after your second charge (after the trial ends), refunds become more difficult to obtain.

To request a refund on a web subscription:

1. Contact Myperfectresume support immediately after cancelling and explicitly request a refund within 14 days of purchase.
   • Use email for a paper trail: "I cancelled my subscription on [date] and request a full refund per the 14-day money-back guarantee."
2. Include your order confirmation number, account email, and the date of the charge you want refunded.
   • This helps support process your request faster.
3. If support approves the refund, it typically appears in your account within 5-10 business days.
   • If you paid by credit card, check your credit card statement. If you paid by PayPal or another payment processor, the refund goes back to that account.
4. If support denies the refund and you believe you're entitled to it, escalate to your bank or credit card company.
   • File a chargeback dispute and provide evidence of your cancellation request.

Refunds for app store and google play subscriptions

If you subscribed via Apple or Google, Myperfectresume cannot issue refunds directly. You must request a refund through Apple or Google using their platforms.

Apple App Store refunds: Apple allows refund requests for subscriptions within 14 days if you haven't used the service substantially. Visit your Apple ID settings, find the Myperfectresume subscription, and tap "Report a Problem" or "Request a Refund". Apple reviews the request and approves or denies it within days. You can typically request a refund once per subscription renewal; repeated refund requests may be denied.

Google Play refunds: Google typically allows refunds within 48 hours of purchase if the subscription hasn't been heavily used. Open Google Play, find Myperfectresume, tap "Manage Subscription", and select "Report a Problem" or "Refund". Google processes the request immediately in many cases and credits your Google Play balance or payment method within days.

Pro tip: If Apple or Google denies your refund request, contact your bank or credit card company directly and dispute the charge as unauthorized or misleading. Stopee recommends keeping screenshots of the denial and your cancellation confirmation as evidence.

Your consumer rights: refunds and cancellation under canadian law

Canada's consumer protection laws are your safety net if Myperfectresume refuses to cancel or refund fairly.

Consumer protection act and PIPEDA

In Canada, each province has a Consumer Protection Act that regulates online purchases and subscription cancellation. The key principle: you have the right to cancel an ongoing subscription without penalty, and companies must honor that cancellation within a reasonable timeframe (usually 30 days).

Additionally, any unauthorized or misleading charges can be challenged under your province's consumer protection laws. If Myperfectresume charged you after you cancelled, or if their trial terms were not clearly disclosed upfront, you may have grounds for a refund.

Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) also requires companies to handle your personal data responsibly. If you request data deletion after cancellation, Myperfectresume must comply within a reasonable time.

Escalation: filing a complaint with provincial authorities

If Myperfectresume ignores your cancellation or refund requests, escalate to your provincial consumer protection authority:

• Ontario: ServiceOntario Consumer Protection Act complaints: ontario.ca
• British Columbia: Consumer Protection BC: consumerprotectionbc.ca
• Alberta: Fair Trading Act complaints: alberta.ca
• Quebec: Office of the Protecteur du consommateur: opc.gouv.qc.ca
• Other provinces: Search "[Your Province] Consumer Protection" on your provincial government website.

These authorities can investigate the company, mediate disputes, and force refunds if the company has violated consumer law. Filing a complaint is free and takes 10-20 minutes. Stopee recommends doing this if Myperfectresume refuses to respond within 30 days of your cancellation request.

Chargeback rights with your bank

If Myperfectresume continues charging you after cancellation, your bank or credit card company can reverse those charges through a chargeback process. Provide your bank with:

• Proof of your cancellation request (confirmation email, screenshot, registered mail receipt)
• Evidence of unauthorized charges after cancellation (bank statements or credit card statement)
• Any responses (or lack thereof) from Myperfectresume support

Most banks complete chargebacks within 30-60 days. The charge is reversed to Myperfectresume and credited back to your account. Stopee has seen this method succeed when direct negotiation fails.

Common mistakes to avoid when cancelling myperfectresume

Cancellation is stressful, and small mistakes can cost you money. Here's what to watch for so you don't fall into common traps.

Mistake 1: not cancelling before day 14

Your trial window is tight. If you subscribe on day 1, you must cancel by day 14 at the latest to avoid the $34.95 charge. Many users forget or miss this deadline.

Prevention: Set a phone alarm or calendar reminder for day 12. This gives you a 48-hour buffer to actually go online and cancel without stress. Stopee recommends typing the reminder as: "Cancel Myperfectresume subscription-14-day trial ends tomorrow."

Mistake 2: assuming the app cancels your web subscription

Cancelling on the mobile app does not automatically cancel your web subscription, and vice versa. If you signed up via web and downloaded the app later, you have two separate subscriptions.

Prevention: If you use both web and app, cancel both. Go to myperfectresume.com and cancel, then go to your App Store or Google Play settings and cancel separately. Stopee recommends taking screenshots of both cancellations as proof.

Mistake 3: ignoring confirmation emails

Myperfectresume sends a confirmation email after cancellation, but many people don't read it. If the email says "Your access expires on [date]", that's normal. But if it says anything other than "cancellation confirmed", contact support immediately.

Prevention: Read the cancellation confirmation email fully. If anything is unclear, reply to that email or contact support with a screenshot and ask: "Can you confirm in writing that my subscription is fully cancelled and no future charges will occur?"

Mistake 4: not saving proof of cancellation

If a charge appears on your bank statement 3 months after cancelling, you'll need proof that you actually cancelled. Many users delete the confirmation email by then.

Prevention: Create a folder on your computer called "Subscription Cancellations" and save every confirmation email, screenshot, and support message there. Stopee recommends labeling files with the date and company name: "Myperfectresume-Cancellation-Confirmation-2024-01-15.pdf".

Mistake 5: cancelling during a billing cycle expecting an immediate refund

If you cancel on day 20 of a monthly subscription, you've already paid for the month. You won't get an instant refund just because you cancelled mid-cycle. Refunds are only available within the first 14 days of initial purchase.

Prevention: Understand the refund window upfront. If you're outside the 14-day window, ask support if they offer any partial refunds for unused time. Be polite but direct: "I cancelled on day 20. Can you refund the unused portion of my subscription?"

Checklist: cancelling myperfectresume safely

Use this step-by-step checklist to make sure you don't miss anything when you cancel.

When to keep your myperfectresume subscription

Cancellation isn't always the right choice. Before you cancel, consider whether the service is actually solving a problem for you.

Keep your subscription if: you're actively job searching and creating multiple documents, the AI feedback genuinely improves your resume, you plan to use the platform for over 3 months (the annual plan saves $300 compared to monthly), or you work in an industry where resume quality directly affects your hiring chances (creative fields, executive roles, competitive markets).

Cancel if: you've already finished your resume and don't need it again soon, the templates don't match your industry, you've found cheaper or free alternatives, you're not job searching right now, or the $34.95 monthly charge strains your budget.

Contact myperfectresume and escalation addresses

If you need to reach Myperfectresume for support or formal complaints, use these channels. Stopee recommends email for all serious issues so you have written proof of your request.

Visit the official Myperfectresume website and navigate to the "Contact Us" page for current support email, phone number, and live chat availability. For formal cancellation requests and complaints, consult the company's Terms and Conditions page, which lists the official business address for legal notices and written complaints.

Send registered mail (with proof of delivery) to the address listed in the Terms and Conditions if Myperfectresume fails to respond to email or phone support within 14 days. Keep a photocopy of your letter and the Canada Post receipt proving delivery.

If Myperfectresume refuses to cancel or refund, escalate immediately to your provincial consumer protection authority and your bank. Stopee has helped thousands of Canadian consumers cancel problematic subscriptions, claim refunds they're entitled to, and protect their accounts from future unauthorized charges. Your consumer rights are real-use them.

Summary: you're in control of your subscription

Cancelling Myperfectresume is straightforward if you know the steps and act within the refund window. Whether you cancel on the web, through an app, or by contacting support, your goal is the same: a written cancellation confirmation and no future charges.

Document everything. Save emails. Set reminders. If Myperfectresume pushes back, escalate to your bank or your provincial consumer protection authority-you have legal rights, and Stopee encourages you to exercise them. By following this guide, you'll cancel with confidence and protect yourself from surprise charges.