Manage Book Of The Month

How to cancel book of the month in canada: your complete step-by-step guide

Understanding book of the month and why you might want to cancel

Book Of The Month is a monthly book-subscription service that delivers hand-picked hardcover selections to your door. Each month, you choose one featured book as part of your membership, with the option to add extra titles for an additional fee, skip months entirely, or manage your account settings through their website. It's a convenient way to discover new reads, but if the service no longer fits your reading habits or budget, cancelling is straightforward when you know where to look.

At Stopee, we've helped thousands of Canadian consumers navigate subscription cancellations, and Book Of The Month is one of the services where confusion often happens. The key is knowing which cancellation method works fastest for you and understanding what happens to your account after you cancel.

Is book of the month right for you?

Before you decide to cancel, consider whether the service truly doesn't work for you. If you're cancelling because of cost, Book Of The Month offers options to skip months without penalty. If you're unhappy with book selection, you can browse upcoming picks before committing. However, if you've made your decision, Stopee recommends you move forward confidently and cancel today rather than delay.

Your consumer rights under canadian law

When you cancel a subscription in Canada, you're protected by the Competition Act and your provincial consumer protection legislation. If Book Of The Month continues to charge you after you've requested cancellation, you have the right to dispute those charges with your credit card issuer or bank.

Under the Competition Act, companies must honour cancellation requests within a reasonable timeframe. If Book Of The Month fails to stop billing you, you can file a complaint with the Competition Bureau. For additional support, your provincial government's consumer protection office can escalate disputes. In Canada, you typically have up to 120 days to dispute unauthorized charges through your financial institution.

What your cancellation rights include

You have the right to cancel without penalty outside any promotional commitment period. If you signed up for a promotional rate, check your membership terms: some offers require at least one full-price renewal before you can cancel, but this must be clearly disclosed at signup. You also have the right to receive written confirmation of your cancellation by email within 48 hours of submitting your request.

Cancellation methods: which one works fastest for you

Book Of The Month gives you four primary ways to cancel, each with different speed and confirmation methods. Stopee recommends choosing based on your comfort level and how quickly you want confirmation.

Cancel directly on the book of the month website

This is the fastest and most transparent method. You'll see exactly what happens to your account before you confirm cancellation.

1. Open your web browser and visit bookofthemonth.com.
2. Log in using your email address and password.
   • If you've forgotten your password, click "Forgot Password" and follow the reset link sent to your email.
3. Navigate to your Account or Membership settings. This is typically found in a menu in the top-right corner or in your profile dashboard.
4. Look for an option labeled "Cancel Subscription," "Cancel Membership," or "Manage Subscription."
5. Click the cancellation option and review any final messages. Book Of The Month may ask why you're leaving (optional feedback).
   • Pro tip: If you see a discount or retention offer, only accept it if it genuinely works for your budget. Otherwise, proceed with cancellation.
6. Confirm your cancellation by clicking the final button. You should see a confirmation message on screen immediately.
7. Check your email within 15 minutes for a confirmation email from Book Of The Month. Save this email as proof of cancellation.

Cancel through the apple app store (iOS)

If you subscribed through your iPhone or iPad, you must cancel through Apple's system, not through the Book Of The Month app itself. Simply deleting the app does not cancel your subscription.

1. Open the Settings app on your iOS device.
2. Tap your name at the top of the screen (your Apple ID profile).
3. Select "Subscriptions."
4. Find and tap "Book Of The Month" in the list of active subscriptions.
5. Tap "Cancel Subscription."
   • Apple will ask you to confirm cancellation and may show a retention offer from Book Of The Month.
6. Select your reason for cancelling (optional) and confirm the final cancellation.
7. You'll see a confirmation message. Apple will send a cancellation receipt to the email address associated with your Apple ID within a few minutes.

Warning: If you renew before your cancellation takes effect, you'll only be refunded if you contact Apple within 48 hours of the charge. Stopee recommends cancelling at least 7 days before your renewal date to avoid accidental charges.

Cancel through google play (Android)

Android users follow a similar process through Google Play, and the same non-refund rule applies once a charge processes.

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon in the top-right corner.
3. Select "Payments and Subscriptions" or "Manage Subscriptions."
4. Tap "Subscriptions."
5. Find "Book Of The Month" and tap it.
6. Tap "Cancel Subscription."
7. Select your reason (optional) and confirm cancellation.
   • Google will show you when your subscription access ends (usually at the end of your current billing period).
8. Check your Gmail inbox for a cancellation confirmation from Google Play within 5 minutes.

Cancel by email

Email cancellation works well if you prefer written documentation or if you're having trouble with the website or app.

1. Open your email client and start a new message.
2. Address the email to member.services@bookofthemonth.com.
3. In the subject line, write: "Request to Cancel Book Of The Month Subscription."
4. In the email body, include the following information:
   • Your full name as it appears on your account.
   • The email address associated with your Book Of The Month account.
   • Your account number (if you have it; this speeds up the process).
   • A clear statement: "I request that my Book Of The Month subscription be cancelled effective immediately."
   • Optional: your reason for cancelling (this helps Book Of The Month improve).
5. Send the email and keep a copy for your records.
6. Book Of The Month's customer service team typically responds within 48 hours with a cancellation confirmation email.
   • Pro tip: If you don't hear back within 48 hours, send a follow-up email or use the phone method as backup.

Cancel by phone

If you prefer speaking directly to a representative, phone cancellation offers immediate confirmation.

1. Call Book Of The Month's customer service at 1-888-784-2670 or toll-free 1-877-236-1540.
2. Listen to the menu options and select the option for account or membership help.
3. When you reach a representative, clearly state: "I want to cancel my Book Of The Month subscription."
   • The representative may ask why you're leaving or offer a discount. You're not obligated to listen to retention offers.
4. Provide your full name, account email, and any other information requested to verify your account.
5. Confirm the cancellation details and ask the representative to email you a confirmation.
6. End the call and watch your email for confirmation within 1 hour.
   • Pro tip: Call during business hours (typically 9 a.m. to 6 p.m. Eastern Time) for shortest wait times.

Book of the month pricing and plan details

Understanding what you're currently paying helps clarify whether cancellation or pausing makes more sense for your budget.

Note: Before you cancel, check whether you're currently on a promotional rate. If you signed up at $9.99 per month, your agreement may require you to complete at least one full-price renewal (typically around $26.99) before cancellation is allowed. Review your membership terms or ask customer service to confirm.

What happens after you cancel your subscription

Cancellation can feel uncertain, so here's exactly what to expect.

Timeline and account access

When you cancel Book Of The Month, your subscription ends at the end of your current billing cycle. You retain access to your account, any book selections you've made but not yet received, and member pricing until that date. After your final billing date passes, you lose access to member benefits and cannot place new selections. Future recurring charges stop immediately after your final renewal date.

What happens to your credits and selections

Any credits or book selections already issued to your account generally remain available until your membership ends. Once your account is inactive, these credits expire and are non-refundable. If you have a pending book selection that hasn't shipped yet, contact Book Of The Month's customer service immediately after cancelling to clarify whether that selection will ship or be cancelled along with your membership.

Book Of The Month does not provide refunds for unused credits or selections. At Stopee, we recommend using all available credits before your cancellation becomes final to maximize the value you've already paid for.

Refund policy: what you need to know

Book Of The Month's standard policy does not include refunds for membership fees or unused credits. The only exception is for damaged or defective physical books, which the company will replace at no cost.

Can you get a refund for your subscription fee?

No, not typically. Once you're charged for a monthly membership, that fee is final and non-refundable. However, there are limited circumstances where you may have grounds for a refund:

• If Book Of The Month continues to charge you after you've submitted a valid cancellation request, you can dispute those charges with your credit card issuer or bank.
• If you accidentally purchased add-on books within 24 hours, contact customer service immediately; some representatives will issue a one-time courtesy refund or credit.
• If you live in a province with specific consumer protection rules regarding subscription cancellations, you may have additional refund rights. Contact your provincial consumer protection office to confirm.

How to dispute unauthorized charges

If Book Of The Month bills you after cancellation, contact your bank or credit card company immediately. You have up to 120 days from the charge date to dispute it. Provide your bank with:

• Your cancellation confirmation email from Book Of The Month.
• Screenshots of the unauthorized charge from your bank statement.
• Any email correspondence with Book Of The Month customer service.

Your bank will initiate a chargeback investigation, and Book Of The Month will have the opportunity to respond. Most chargebacks resolve in your favour if you have proof of cancellation.

Common cancellation mistakes and how to avoid them

Cancellation feels straightforward, but small missteps can leave you paying for months longer than intended. Here's where most Canadian consumers slip up.

Deleting the app without cancelling your subscription

This is the most frequent mistake. If you subscribed through Apple or Google, deleting the app does nothing to your subscription. Book Of The Month continues to charge you every month until you cancel through the App Store or Google Play respectively. Always cancel through the payment platform first, then delete the app if you wish.

Assuming cancellation is instant

Cancellations typically process at the end of your current billing cycle, not immediately. If you cancel on the 15th and your renewal date is the 20th, you'll still be charged on the 20th. The cancellation takes effect after that final charge. Stopee recommends cancelling at least 5 days before your renewal date to ensure your final charge is the expected one.

Not saving your confirmation email

Without proof of cancellation, you're vulnerable if Book Of The Month disputes your cancellation claim or bills you again. Keep your confirmation email for at least 6 months. Screenshot it if you're concerned about email loss.

Forgetting to cancel a promotional-rate subscription

Many Canadians sign up for Book Of The Month at $9.99 and forget to cancel before the promotional rate ends. After your introductory period, you're automatically charged the full monthly rate (around $26.99) unless you've already cancelled. Mark your calendar and set a phone reminder for one week before your promotional rate expires.

Cancelling when you meant to skip

If you're just taking a break from Book Of The Month, you don't need to cancel. You can skip individual months for free through your account settings. If you've already cancelled and want to reactivate, you can restart your subscription at any time through the Book Of The Month website, though you may not get the same promotional rate.

Before you cancel: your final checklist

Use this checklist to make sure you're ready to cancel and won't regret missing anything.

• You've confirmed you're not on a promotional rate with a commitment period, or you're willing to pay that commitment before cancelling.
• You've used or planned to use all remaining credits in your account.
• You've checked your current billing date so you don't accidentally pay for an extra month.
• You've chosen your cancellation method (website, email, phone, or app) and verified the correct contact information.
• You've gathered your account email address and full name for reference during cancellation.
• You've decided whether to keep or delete the Book Of The Month app after cancelling.
• You plan to save your cancellation confirmation email for at least 6 months.
• You've set a calendar reminder to verify that the charge stops after your renewal date.

Customer reviews and real cancellation experiences

Most Canadian customers report smooth cancellations through the website. The primary frustration comes from customers who don't realise they're still being charged because they deleted the app instead of cancelling through their payment platform. Conversely, customers who use the email method sometimes wait longer than expected for confirmation, though it does arrive within 48 hours in most cases.

Stopee has found that customers who cancel by phone or email are more satisfied because they receive immediate verbal or written acknowledgement. Those using the website appreciate the instant confirmation but wish they received an automated email confirmation within minutes (currently it can take up to 15 minutes).

Alternatives to cancellation: pause, skip, or switch

Cancellation isn't always the best solution. Consider these options first:

Contact information and escalation resources

If you've cancelled but continue to be charged, or if Book Of The Month refuses to honour your cancellation request, here's how to escalate:

Book of the month customer service

• Email: member.services@bookofthemonth.com
• Phone: 1-888-784-2670 or 1-877-236-1540 (toll-free)
• Website: bookofthemonth.com (log in to your account for help center)

Canadian consumer protection resources

• Competition Bureau Canada: File complaints about unfair subscription practices at competitionbureau.gc.ca or call 1-800-348-5358.
• Your provincial consumer protection office: Each province has a consumer protection ministry that handles subscription disputes. Search "[your province] consumer protection" for contact details.
• Your bank or credit card issuer: Dispute unauthorized charges directly through your financial institution if Book Of The Month refuses to stop billing you.

No physical mailing address: Book Of The Month does not accept cancellations via postal mail. You must use one of the methods outlined above (website, email, phone, or app).

Final thoughts: cancel with confidence

Cancelling Book Of The Month takes fewer than 5 minutes if you choose the website method, and most customers receive email confirmation within 15 minutes. The key is choosing a method that works for you, cancelling well before your next renewal date, and saving your confirmation email as proof. At Stopee, we've guided thousands of Canadian subscribers through cancellation, and the process is genuinely straightforward when you avoid the common pitfalls outlined above.

Whether you're cancelling due to cost, reading habits, or simply trying something new, your decision is valid. Book Of The Month makes it easy to reactivate in the future if you change your mind. Use the steps in this guide, follow the pre-cancellation checklist, and you'll have your subscription cancelled with zero stress or hidden charges. Stopee is here to empower you to take control of your subscriptions, and cancelling confidently is the first step.