Manage B1G+

How to cancel b1G+ in canada and protect your streaming budget

What is b1G+ and why you might want to cancel

B1G+ is the Big Ten Conference's streaming service that brings live and on-demand college sports directly to your device. You can watch non-televised Big Ten events, next-day replays, and original programming through their website, iOS and Android apps, or connected TV platforms like Roku, Amazon Fire, and Samsung TV. If you've subscribed but no longer use it, or if you're reassessing your streaming expenses, cancellation is straightforward-but the process depends on where you bought your subscription. At Stopee, we help Canadians like you navigate these cancellation processes with clarity and confidence.

Understanding b1G+ plans and canadian pricing

B1G+ offers two subscription tiers in Canadian dollars. Before you cancel, review what you're currently paying so you know exactly what you'll stop being charged for.

If you're on the annual plan, you'll save money by staying subscribed, but if you're not watching, cancelling frees up your budget. Stopee has helped thousands of subscribers in Canada evaluate whether they're getting real value from their streaming services.

When you should cancel b1G+

You may want to cancel if you no longer follow Big Ten sports, prefer cable or network broadcasts, or you're cutting back on streaming subscriptions to control costs. Some viewers cancel seasonally-after football or basketball ends-then resubscribe later. Cancellation keeps your access active through the end of your paid period, so you're not losing anything immediately.

How to cancel b1G+ based on where you subscribed

Your cancellation steps depend entirely on which platform processed your payment: the B1G+ website directly, Apple App Store, Google Play, or a third-party service like Roku or Amazon. Below, Stopee walks you through each method so you cancel the right way the first time.

Cancelling a b1G+ subscription bought directly on bigtenplus.com

This is the simplest path. When you cancel directly through B1G+'s website, you control the process entirely and you may qualify for certain refunds (more on that below).

1. Visit bigtenplus.com and log in with your email and password.
2. Navigate to My Account, then select Purchases.
3. Find your B1G+ subscription in the list.
4. Click Unsubscribe next to your active subscription.
   • You may see a confirmation prompt asking you to confirm cancellation. Select Yes, cancel my subscription.
5. Wait for a confirmation email from B1G+ support. Save this email as proof of cancellation.
6. Verify in your My Account section that your subscription now shows as "cancelled" or "inactive".

What happens next: Auto-renewal stops immediately, but you keep full access to B1G+ through the end of your current billing period. Once that date passes, your account becomes read-only and you'll lose access to member-only streams.

Pro tip: If you see your subscription listed twice or notice a duplicate charge, contact B1G+ support right away through their website chat or email. B1G+ will refund duplicate charges within their 24-hour window (see refunds section below).

Cancelling b1G+ on apple app store (iPhone, iPad, iPod)

If you subscribed through the Apple App Store, Apple handles all billing and renewal-not B1G+ directly. You must cancel through Apple to stop future charges.

1. Open Settings on your Apple device.
2. Tap your name at the top of the screen, then select Subscriptions.
3. Find B1G+ in your active subscriptions list.
4. Tap B1G+ to open its details page.
5. Tap Cancel subscription at the bottom of the screen.
   • Apple will show you the date your access ends. Confirm by tapping Confirm cancellation.
6. You'll receive an email confirmation from Apple. Keep this for your records.

Alternative method (web): You can also manage your Apple subscriptions at appleid.apple.com. Log in, select Subscriptions, find B1G+, and click Cancel.

Warning: Do not delete the B1G+ app from your device-deleting the app does not cancel your subscription. You must cancel through Apple's subscription settings or website.

Access after cancellation: You keep using B1G+ until your billing date, then access stops. If you need to rejoin later, you simply resubscribe through the App Store.

Cancelling b1G+ on google play (Android devices)

Google Play processes all payments for B1G+ subscriptions bought on Android. To stop charges, you cancel with Google, not with B1G+ directly.

1. Open the Google Play Store app on your Android phone or tablet.
2. Tap your profile icon in the top right corner.
3. Select Payments and subscriptions, then tap Subscriptions.
4. Find and tap B1G+ in your active list.
5. Tap Cancel subscription.
   • Google will ask you why you're cancelling (optional feedback). You can skip this or share a reason.
   • Confirm by tapping Cancel subscription again.
6. Check your email for a confirmation message from Google Play.

Web alternative: Log into play.google.com on any browser, go to Account > Subscriptions, select B1G+, and click Cancel subscription.

Pro tip: Like Apple, deleting the app does not cancel your subscription. You must use Google Play's subscription settings to stop recurring charges.

Cancelling b1G+ on roku, amazon fire, or samsung TV

If you subscribed through a third-party streaming platform, that platform manages your billing. Contact the platform's support team directly-B1G+ cannot process cancellations for third-party purchases.

1. Identify which platform you used to subscribe (Roku, Amazon Fire Stick, Samsung TV, etc.).
2. Visit the platform's official support website or app:
   • Roku: Go to roku.com/account, select Subscriptions, find B1G+, and click Cancel. Or contact Roku Support through their website.
   • Amazon Fire Stick/Fire TV: Open the Alexa app on your phone or Amazon's website. Go to Account > Your Apps & Subscriptions, find B1G+, and select Cancel subscription. Or reach Amazon Support via chat or phone.
   • Samsung TV: Open the Samsung TV Plus app or visit account.samsung.com. Find Subscriptions, select B1G+, and cancel. Contact Samsung Support if you need help.
3. Confirm cancellation in a follow-up email from the platform.

Warning: Stopping the payment at your bank will not officially cancel your subscription and may trigger fraud alerts. Always cancel through the platform itself.

Stopee recommends keeping your cancellation confirmation email, especially if you plan to resubscribe in the future and want proof that you're a returning customer.

What happens after you cancel b1G+

Cancelling your subscription can feel uncertain. Here's exactly what changes and what stays the same so you're never caught off guard.

Your access timeline after cancellation

When you cancel, your access doesn't end immediately-it ends at the natural conclusion of your billing cycle. This is a feature, not a bug, because you've already paid for that period.

• Immediately after cancellation: Auto-renewal stops. You will not be charged again.
• Until the end of your paid period: You keep full access to all B1G+ streams, replays, and original content as though your subscription were still active. Watch everything you want.
• On your billing date (when your period ends): Your account becomes inactive. You lose access to member-only content. Your profile and viewing history stay on file, but you cannot stream.
• If you resubscribe later: Your old profile and history return. You don't start from scratch.

Pro tip: Mark your billing end date on your calendar so you know exactly when access expires. This prevents surprise when you try to watch and find you're logged out.

What happens to your account and data

Cancelling does not delete your B1G+ account. Your email, profile, watchlist, and viewing preferences remain in the system. If you cancel and come back six months later, all your data is waiting. You only lose access to live streams and on-demand content-the membership features.

If you want to permanently erase your account and all associated data, contact B1G+ support separately. Most people do not need to do this unless they have privacy concerns or plan never to return.

Refunds for b1G+ subscriptions in canada

B1G+'s published refund policy is narrow, but Canadian consumer protection laws may offer you additional rights depending on your province. Stopee helps you understand both.

B1G+'s direct refund policy

B1G+ does not issue refunds for standard cancellations, but two exceptions exist for subscriptions bought directly on bigtenplus.com:

1. Auto-renewal within 24 hours: If your subscription auto-renewed and you cancel within 24 hours, you may request a refund via B1G+ email support or chat. Contact them immediately with your order number.
2. Duplicate charges: If you were billed twice for one subscription, B1G+ will refund the duplicate charge after you report it and they verify it.

Subscriptions bought through Apple, Google Play, Roku, Amazon, or Samsung: These platforms, not B1G+, process refunds. File refund requests with the platform that charged you, and quote their own refund policies (many offer 14-30 day windows for app subscriptions).

Pro tip: If a platform or B1G+ denies a refund you believe you deserve, escalate through your credit card issuer or bank. Many cards offer chargeback protection for unauthorized or undelivered services.

Your consumer protection rights in canada

Canadian consumer protection laws exist at both federal and provincial levels. While B1G+'s terms state "no refunds," you may have statutory rights that override that clause if:

• You were misled about the service's features or availability.
• The service was not delivered as promised.
• Billing practices were unfair or hidden in fine print.
• You cancelled within a "cooling-off" period (varies by province).

Where to escalate: Contact your provincial consumer protection office. In Ontario, that's Consumer Protection Ontario. In British Columbia, it's the Office of the Superintendent of Financial Institutions. Each province has its own authority, and Stopee recommends finding yours before you need it.

If you purchased through a platform (Apple, Google, Amazon), you can also file a complaint with the platform's consumer affairs team, which sometimes reverses denials on appeal.

Common mistakes when cancelling b1G+

Cancellation can be confusing, and small mistakes can lead to unwanted charges. You're not alone if you've second-guessed yourself-Stopee sees these slip-ups every day, and we help you avoid them.

Mistakes to avoid

• Deleting the app without cancelling the subscription: Removing B1G+ from your device stops nothing. The subscription renews invisibly, and you get charged. Always cancel through your account settings first, then delete the app if you want.
• Ignoring confirmation emails: After you cancel, you'll receive an email confirming the action. Do not delete it. Save it to a folder so you have proof if a charge appears later or if you need to dispute it.
• Cancelling the wrong subscription by mistake: If you use multiple streaming services or have family members on your account, double-check you're cancelling B1G+, not something else. Read the subscription name carefully before confirming.
• Attempting to cancel by stopping payment instead of through the platform: Blocking the charge at your bank can trigger fraud alerts and does not officially cancel. Always use the service's or platform's cancellation tool.
• Not noting your billing date: If you forget when your access ends, you may assume you're still subscribed and miss live games. Write it down or set a phone reminder.
• Assuming all platforms allow 30-day refunds: Apple and Google Play have their own refund windows (usually 14-30 days), but B1G+'s direct policy is much stricter. Know which platform you used and check its policy.

Stopee has guided Canadians through each of these pitfalls, and the key is always to act deliberately-read screens, confirm your choices, and save proof.

Cancellation checklist for b1G+ subscribers

Use this checklist to ensure you've cancelled completely and protected yourself from surprise charges.

Should you keep or cancel b1G+? a final comparison

Before you cancel, Stopee encourages you to think about whether cancellation truly aligns with your viewing habits and budget. Here's a quick side-by-side.

If you're truly torn, remember that cancellation is reversible. Cancel now, and you can always resubscribe during the next football season if you miss it. Stopping a subscription you're not using is a smart move-and Stopee is here to ensure you do it cleanly.

Take action and stay informed

Cancelling B1G+ takes just a few minutes once you know which platform you used and where to click. Follow the steps above for your subscription method, save your confirmation email, and you're done. Auto-renewal stops immediately, and your access continues through the end of your billing period-no gotchas, no surprises.

If B1G+ or your platform denies a refund you believe you deserve, reach out to your provincial consumer protection authority or your credit card issuer. Canadian law protects you, and there are escalation paths if something feels unfair.

For more guidance on cancelling any subscription or streaming service, visit Stopee at stopee.com. Stopee has helped thousands of Canadian consumers cancel unwanted subscriptions, recover refunds, and take back control of their streaming budgets. Whether you're cancelling B1G+ or any other service, Stopee walks you through every step with clarity and confidence. Start your cancellation journey today.

B1G+ support contact: Visit bigtenplus.com and select "Contact Us" to reach B1G+ support via email or live chat if you have questions about your cancellation or refund eligibility.