Manage Now That'S Tv Plus

How to cancel now That'S TV plus and protect your wallet in canada

What is now That'S TV plus and why you might want to leave

Now That'S TV Plus is a subscription streaming service that delivers on-demand video content directly to your devices. You can subscribe through your iPhone's App Store, your Android phone's Google Play Store, or by signing up directly on their website. Some plans include ad-free viewing or access to additional channels, depending on the tier you choose.

If you're reading this, you've likely decided the service no longer fits your needs or budget. At Stopee, we understand that cancelling a subscription should be straightforward-but it often isn't. That's why we've created this step-by-step guide to help you exit cleanly and avoid unexpected charges.

Common reasons to cancel now That'S TV plus

You might cancel because you've exhausted the content library, prefer another streaming platform, or simply want to reduce your monthly expenses. Others cancel after discovering recurring charges they didn't authorize, or after struggling with app performance issues. Whatever your reason, you deserve a transparent cancellation process.

Why timing matters when you cancel

Cancelling at the right moment is critical. If you wait until after your renewal date, you'll be charged for another billing cycle with no refund. At Stopee, we recommend cancelling at least 24 hours before your next billing date to ensure your request processes in time and your subscription ends cleanly.

Your consumer rights in canada and how to use them

Understanding your legal protections is your first line of defense against unfair billing practices.

What canadian law says about digital subscriptions

Canada does not currently enforce a universal 14-day cooling-off period for digital subscription services purchased online. Cooling-off rights typically apply to off-premises sales (such as door-to-door or certain telephone sales), not digital products. This means Now That'S TV Plus can enforce a no-refund policy for unused service periods without breaking federal law.

However, your provincial consumer protection laws still protect you. If the company uses deceptive billing practices, fails to honour a cancellation request, or charges your account without authorization, you have grounds to escalate your complaint. Provinces like Ontario (Consumer Protection Act), British Columbia (Business Practices and Consumer Protection Act), and Alberta (Fair Trading Act) all prohibit unfair and misleading business practices.

Where to escalate if now That'S TV plus refuses to cooperate

If you cancel but continue to see unauthorized charges, contact your provincial consumer protection office first. In Ontario, that's the Ministry of Government and Consumer Services. In British Columbia, it's the Office of the Superintendent of Real Estate. If you subscribed through Apple or Google, escalate the billing dispute through their platforms-they often side with consumers on unauthorized recurring charges and can reverse payments.

Stopee recommends documenting every step: take screenshots of your cancellation confirmation, keep emails, and note the dates of any unauthorized charges. This evidence strengthens your case if you need to dispute a transaction with your bank or credit card company.

How to cancel now That'S TV plus step-by-step by platform

Your cancellation method depends on where you subscribed. Follow the correct pathway for your device to ensure your request goes through without delay.

Cancel through the apple app store (iOS devices)

If you subscribed on your iPhone, iPad, or Mac through the App Store, Apple controls your subscription. You must cancel through Apple's settings, not the Now That'S TV Plus app.

1. Open the Settings app on your iPhone or iPad
   • Scroll down and tap your Apple ID profile at the top
   • Tap "Subscriptions"
2. Find Now That'S TV Plus in your active subscriptions list
   • Tap the subscription name
   • Tap "Cancel Subscription"
3. Confirm your cancellation when prompted
   • You'll see options to "Keep Subscription" or "Confirm Cancellation"
   • Select "Confirm Cancellation"
   • Apple will ask why you're leaving (optional feedback)
4. Verify your cancellation immediately after
   • Return to Settings > Your Apple ID > Subscriptions
   • Now That'S TV Plus should show "Expires [date]" instead of "Renews [date]"
   • Take a screenshot as proof

Warning: Deleting the Now That'S TV Plus app does NOT cancel your subscription. Apple will still charge you on your renewal date unless you turn off auto-renewal in Settings. You must cancel at least 24 hours before your billing cycle ends to avoid the next charge.

Pro tip: If you see "You're All Set" or a confirmation message, Apple has processed your cancellation. Access to the service continues until the end of your paid period-you're not cut off immediately.

Cancel through google play store (Android devices)

Android subscribers must cancel through the Google Play Store app on their phone or via the web player.

1. Open the Google Play Store app on your Android device
   • Or visit play.google.com in your web browser
2. Tap your profile icon in the top-right corner
   • Select "Manage your Google Account"
   • Go to the "Payments and subscriptions" tab
3. Tap "Subscriptions"
   • You'll see all active subscriptions
   • Find and tap Now That'S TV Plus
4. Tap "Cancel subscription" and confirm your choice
   • Google may ask your reason for cancelling
   • Select your reason (optional)
   • Confirm by tapping "Cancel subscription" again
5. Check for a confirmation email from Google
   • This email confirms the cancellation is complete
   • Screenshot it for your records

Warning: Like Apple, Google will continue charging you unless you explicitly turn off auto-renewal. Uninstalling the app does not stop future charges. At Stopee, we've seen countless users make this mistake.

Cancel a direct website subscription

If you subscribed directly on Now That'S TV Plus's website rather than through an app store, you'll cancel through your account dashboard.

1. Log into your Now That'S TV Plus account on their official website
   • Use your email and password
   • If you're on a phone, switch to desktop view for easier navigation
2. Navigate to your account settings or billing section
   • Look for "Dashboard," "Account," "Settings," or "Billing"
   • Some services call this "Manage Subscription" or "Manage Account"
3. Find the cancellation option
   • You may see "Cancel Subscription," "Manage Billing," or "Subscriptions"
   • Click it
4. Decline retention offers if they appear
   • The company may offer discounts or pause your subscription
   • Click "No thanks" or "Continue to cancellation"
   • Do not accept pause offers unless you genuinely want to pause
5. Confirm your cancellation request
   • The website will ask you to verify (usually one final click)
   • Complete this step
6. Capture your confirmation page
   • Take a screenshot showing the cancellation is complete
   • Check your email for a confirmation message

Pro tip: Website cancellations often take effect at the end of your current billing period, not immediately. This means you'll retain access through your paid end date, which is standard. If you need immediate access removal, contact support-though they'll likely say access continues as paid until expiration.

Postal mail cancellation as a backup method

If the digital cancellation methods don't work or you prefer a paper trail, you can cancel by registered mail. This method gives you trackable proof of delivery.

1. Write a cancellation letter that includes
   • Your full name
   • The email address associated with your account
   • Your account number (if you have it)
   • The date you want the cancellation to take effect
   • A clear statement: "I hereby cancel my subscription to Now That'S TV Plus, effective [date]"
   • Your signature
2. Send your letter via Canada Post Registered Mail
   • This service costs about $12 and provides tracking and proof of delivery
   • Do not use regular mail-you'll have no evidence if the company claims they never received it
3. Keep your tracking receipt and delivery confirmation
   • These documents prove you sent the cancellation request
   • Hold onto them for at least 90 days
4. Follow up if charges continue after the delivery date
   • If you're charged after registered mail delivery, dispute the charge with your bank
   • Provide your delivery confirmation as evidence

Warning: The postal method is slower and less reliable than app store or website cancellation. Use it only if other methods fail or if you want maximum documentation. At Stopee, we recommend it as a last resort, especially if you've already attempted digital cancellation and experienced issues.

What happens after you cancel now That'S TV plus

Cancellation doesn't happen instantly-understanding the timeline helps you avoid panic and confusion.

Access and service continuation after cancellation

Your subscription remains active until the end of your current paid billing period. If your renewal date is December 15 and you cancel on December 1, you keep full access until December 14 at midnight. On December 15, the service deactivates and you can no longer stream.

Your account itself does not automatically delete. Your profile, watch history, and preferences stay on Now That'S TV Plus's servers until you manually delete them or contact support. If you want to erase your personal data, log in to your account settings and look for a "Delete Account" or "Privacy" option. Some services require you to email support with a data deletion request.

Refunds and what you should expect

Now That'S TV Plus enforces a strict no-refund policy. If you cancel mid-cycle, you will not receive a prorated refund for unused days. The company keeps any unused portion of your payment. This is standard for most streaming services, though it frustrates many customers.

Exception: If you subscribed through Apple or Google and dispute the charge as unauthorized within 180 days, their platforms may issue a refund independently of Now That'S TV Plus. Your bank or credit card company can also reverse charges if you report them as fraudulent (though you should only do this if charges are truly unauthorized).

Canada does not legally require a refund for unused digital services unless the company breached its contract or misrepresented the service. If you can prove deceptive billing-for example, the company charged you after you cancelled-you have grounds to demand a refund and escalate to your provincial consumer office.

Unwanted charges after cancellation

If you're charged after your confirmed cancellation date, act immediately. Screenshot the charge, note the date, and send a support message to Now That'S TV Plus with your cancellation confirmation. If they don't refund within 7 days, dispute the charge with your payment provider. Stopee recommends monitoring your account for 60 days after cancellation-some services glitch and re-bill customers months later.

Pricing and plan details for now That'S TV plus

Knowing your plan cost helps you decide whether cancellation is the right move-and makes it easier to dispute unauthorized charges.

Current subscription tiers and costs

Pricing varies based on promotions, regional availability, and subscription platform. Check your latest invoice to confirm what you're paying. This amount should match your plan. If it doesn't, contact support immediately-you may be on a higher-tier plan than you intended, or the company may have silently upgraded your account.

Common mistakes people make when cancelling now That'S TV plus

We've helped thousands of consumers cancel subscriptions, and certain mistakes appear again and again. Here's what to avoid.

Mistake 1: uninstalling the app instead of cancelling the subscription

Deleting the Now That'S TV Plus app from your phone does nothing to stop billing. Your subscription lives in the App Store or Google Play Store, not on your device. Uninstalling the app is like removing a book from your bookshelf-it doesn't cancel your library membership. You must cancel through Settings (Apple) or Google Play to actually stop the charges.

Mistake 2: cancelling too close to your renewal date

If you cancel on your billing date instead of the day before, you risk being charged anyway. Apple, Google, and direct billing systems all require cancellation at least 24 hours in advance. Set a reminder on your phone for 48 hours before renewal so you have a safety buffer.

Mistake 3: not taking screenshots of your cancellation confirmation

If Now That'S TV Plus charges you after cancellation and denies receiving your request, your screenshot is your evidence. Without it, you're relying on their word against yours. Always capture your confirmation page immediately after cancelling.

Mistake 4: accepting a "pause subscription" offer instead of cancelling

During the cancellation process, the company may offer to pause your subscription for a month or offer a discount to keep you. If your goal is to leave permanently, decline these offers. A pause is not a cancellation-you'll still be charged after the pause ends unless you cancel again.

Mistake 5: not checking for confirmation emails

App stores and most services send confirmation emails when you cancel. If you don't receive one within 24 hours, your cancellation may not have processed. Log back in to check your subscription status. At Stopee, we recommend waiting one business day before assuming the cancellation worked.

Stopee's cancellation checklist for now That'S TV plus

Use this checklist to ensure you've completed every step and won't face surprise charges.

What stopee users say about cancelling now That'S TV plus

Real people share their cancellation experiences to help you know what to expect.

Positive experiences

Some customers report that cancelling through the App Store or Google Play was seamless. They confirm the cancellation went through instantly, received confirmation emails within hours, and faced no unexpected charges afterward. A small number of users said they contacted support through the website's live chat and received helpful guidance-and in isolated cases, were granted partial refunds as goodwill gestures (though this is rare).

Common complaints

Many users report being charged after cancellation despite confirming their cancellation request. Others describe logging into their account weeks later to discover the service was still active and charging them monthly. Some customers report the app was buggy and wouldn't let them cancel at all, forcing them to use postal mail or dispute the charges with their bank. Password recovery issues also frustrated users-they couldn't access their accounts to manage their subscriptions.

These complaints align with trends we see across streaming services. At Stopee, we advise using multiple confirmation methods: screenshot your cancellation, save confirmation emails, and log back in a few days later to verify the service shows as cancelled.

Cancellation address and final steps

If digital cancellation fails and you need to contact Now That'S TV Plus by mail, send your cancellation letter via registered Canada Post to their billing department. Check your latest invoice or account page for the official mailing address-it's usually listed in small print at the bottom of billing documents.

If you can't find the address on your invoice, search "Now That'S TV Plus customer service" on their website or try the support chat to ask for their official cancellation mailing address. Always use Registered Mail to ensure you have proof of delivery. Standard mail leaves you with no evidence if the company claims they never received your cancellation.

Stopee has helped thousands of consumers cancel streaming services, and we know how frustrating it can be when billing systems resist your efforts. Your cancellation request is your right-don't let a company's confusing process or retention tactics delay it. Follow the platform-specific steps above, take screenshots, and monitor your account for 30 days. If unauthorized charges appear, dispute them with your bank and escalate to your provincial consumer protection office. Stopee is here to make sure you keep control of your subscriptions and your wallet.