Manage True Royalty Tv

How to cancel true royalty TV and protect your subscription rights in canada

What is true royalty TV and who should cancel

True Royalty TV is a streaming service dedicated to royal documentaries, biographies and exclusive entertainment content. You get unlimited, ad-free access across all your devices-phone, tablet, computer and smart TV-with flexible monthly and annual subscription options tailored to Canadian pricing.

If you've signed up through the Apple App Store, Google Play or the website itself, you're paying monthly or annually for this content library. But if you're reconsidering the value, want to pause for a while, or simply prefer to spend your money elsewhere, cancelling is your right. At Stopee, we believe every Canadian consumer deserves a straightforward path to exit any subscription without penalty or confusion.

When you should cancel true royalty TV

You might cancel if you've finished the content you wanted to watch, if the monthly cost no longer fits your budget, or if you prefer to switch to another streaming platform. You should also cancel immediately if you notice unauthorized charges or if you've accidentally subscribed through multiple platforms. Stopee recommends acting fast: the sooner you stop unwanted charges, the sooner you protect your wallet.

When you should keep true royalty TV

Keep your subscription if you actively watch royal documentaries and biographies, or if you're planning to explore their exclusive content soon. The annual plan offers better value than monthly if you commit to watching regularly. You might also keep it if you're within a free trial period and want to experience the full library before deciding.

Pricing and value comparison for true royalty TV

Here's what you're paying in Canada, whether you subscribe through the App Store or the website.

How canadian pricing compares across platforms

If you subscribe through Apple's App Store, you pay in Canadian dollars at App Store rates. If you signed up on the website directly, currency conversion and regional pricing may apply-meaning you could pay slightly more than App Store users. At Stopee, we've seen consumers pay different amounts for identical content because they didn't realize their subscription source. Always check your billing statement to confirm which platform is charging you.

Your consumer rights when cancelling in canada

Canadian consumer protection law is on your side, even if True Royalty TV's terms say "non-refundable."

Cooling-off rights and statutory protections

Under the Consumer Protection Act in most Canadian provinces, you have a statutory cooling-off period for digital purchases and subscriptions. This period typically runs 14 days from the date you first subscribe or receive billing confirmation. During this window, you can cancel and request a full refund without penalty, even if you've watched content. Some provinces offer 48-hour cancellation windows; check your province's specific rules.

True Royalty TV's non-refund policy cannot override these mandatory statutory rights. If the company refuses a refund you're entitled to under law, you can escalate to your provincial consumer protection authority or the Competition Bureau of Canada. Stopee recommends saving your subscription confirmation email-it proves your cancellation date and strengthens any appeal.

What happens if true royalty TV refuses to honour your rights

If you request a refund under your statutory cooling-off period and True Royalty TV denies it, file a complaint with your provincial consumer protection office. In Ontario, contact the Consumer Protection office. In British Columbia, reach out to the Office of the Consumers' Advocate. Every province has an equivalent agency. Document all communication: keep emails, cancellation confirmations and proof of payment. Stopee has helped thousands of consumers escalate disputes when companies ignore Canadian consumer law.

How to cancel true royalty TV step by step

Your cancellation path depends on where you subscribed: the website, Apple App Store or Google Play. We'll walk you through each method so you cancel correctly and avoid accidentally renewing.

Cancel true royalty TV via the website

1. Open your web browser and go to https://trueroyalty.tv/account.
   • Sign in with your email and password.
   • If you've forgotten your password, use the "Forgot password?" link to reset it first.
2. Locate your subscription or billing section in your account dashboard.
   • Look for a menu option labeled "Subscription," "Billing," "Payments" or "Account Settings."
   • Some accounts nest this under "Manage Subscription" or a settings icon.
3. Find the "Cancel subscription" or "End subscription" button.
   • Click it and confirm your cancellation choice.
   • True Royalty TV will ask if you're sure; confirm again.
4. Wait for a confirmation screen or email.
   • Pro tip: Screenshot or save the confirmation page; you'll need proof if there's a billing dispute later.
   • Stopee recommends taking a screenshot of your account showing "Subscription Cancelled" or "Active until [date]."
5. Check your email for a cancellation confirmation letter.
   • This email should state your cancellation is effective and when your access ends (usually end of current billing period).
   • If you don't receive it within 24 hours, contact True Royalty TV support.
6. Verify your next billing date is not scheduled.
   • Log back into your account 2-3 days later to confirm no renewal is pending.
   • Warning: If a renewal date still appears, your cancellation did not process-contact support immediately.

Cancel true royalty TV via apple app store (iPhone, iPad, mac)

1. Open the Settings app on your iPhone or iPad.
   • On Mac, open System Settings or System Preferences (depending on your macOS version).
2. Tap or click your name at the top of the Settings menu.
   • This opens your Apple ID profile page.
3. Tap or click "Subscriptions."
   • You'll see a list of all active subscriptions linked to your Apple ID.
4. Find "True Royalty TV" in the subscriptions list and tap it.
   • If you don't see it, swipe down to make sure you're looking at all active subscriptions.
5. Tap "Cancel Subscription" or "Turn Off Auto-Renewal."
   • Apple will ask you to confirm cancellation.
   • Confirm by tapping "Confirm" or the final approval button.
6. Wait for Apple's confirmation screen.
   • You should see a message stating your subscription will cancel at the end of the current billing period.
   • Pro tip: Screenshot this confirmation; Apple's records back it up, but a screenshot is extra insurance.
7. Check the subscription details one final time to confirm the status shows "Expires on [date]" rather than "Active."
   • If it still says "Active," repeat steps 4-5.
   • If it still fails, contact Apple Support directly-sometimes subscriptions require a second cancellation attempt.

Cancel true royalty TV via google play (Android)

1. Open the Google Play Store app on your Android phone or tablet.
   • Tap the profile icon in the top-right corner.
2. Tap "Manage your Google Account."
   • A new screen will open showing your account settings.
3. Tap the "Payments and subscriptions" tab.
   • You'll see "Subscriptions" as one of the options.
4. Tap "Subscriptions."
   • This lists all active subscriptions tied to your Google Play account.
5. Find "True Royalty TV" and tap it.
   • The subscription details page will open, showing your billing cycle and renewal date.
6. Tap "Cancel subscription."
   • Google Play will present a cancellation flow; follow the prompts and confirm your choice.
7. Confirm cancellation on the final screen.
   • You should see a confirmation message stating when your access ends (usually at the end of the current billing period).
   • Warning: Google Play will sometimes offer a discount to keep you subscribed; do not click "Keep subscription" unless you want to continue paying.
8. Return to Subscriptions after 24 hours to verify the status has changed to "Cancelled" or "Expires on [date]."
   • If it still shows "Active," your cancellation may not have processed-try again or contact Google Play Support.

Cancel true royalty TV via registered post (formal correspondence)

If you need to send a formal written cancellation or legal notice, True Royalty TV accepts registered post to their UK headquarters. Use this method if the website or app cancellation fails, or if you're pursuing a refund claim under Canadian consumer law.

1. Prepare a formal letter stating your request to cancel the subscription.
   • Include: your full name, email address, subscription account number (if known), the date you want cancellation effective, and a clear statement: "I request immediate cancellation of my True Royalty TV subscription and retain all consumer rights under Canadian law."
   • Keep the tone professional and concise-no need for lengthy explanation.
2. Use a registered or tracked postal service (Canada Post Xpresspost with signature confirmation, or equivalent).
   • This method creates a paper trail proving you sent the notice and when.
   • Pro tip: Canada Post's "Xpresspost International" includes tracking and signature confirmation to the UK.
3. Send your letter to True Royalty TV's UK address (see address section at the end of this guide).
   • Make a copy of your letter and keep the postal receipt and tracking number.
4. Wait for a response within 10-14 business days.
   • True Royalty TV should reply by email or post confirming your cancellation.
5. If you don't receive confirmation, follow up with their support email or file a complaint with your provincial consumer authority.
   • Warning: Registered post is slow; use this method only after digital cancellation fails or for formal legal disputes.
   • Stopee recommends email to support first, then registered post if email is ignored.

What happens after you cancel true royalty TV

Cancellation can feel uncertain, so here's exactly what to expect in the hours and days after you hit that button.

Your access and billing after cancellation

When you cancel, your subscription remains active until the end of your current billing period. If you're on a monthly plan and cancel on day 10 of a 30-day cycle, you keep access until day 30. Once that date passes, your login will no longer work and you'll see an "inactive subscription" or "subscription expired" message when you try to sign in.

True Royalty TV will not charge you after your access ends. If you see a charge after your cancellation date, that's a billing error-contact support or your app store immediately. At Stopee, we've seen rare cases where subscriptions re-activate after cancellation; check your credit card or bank statement 5-7 days after your access should have ended.

Your account data and saved preferences

Cancelling does not delete your account. Your watch history, saved shows and profile settings remain tied to your email address for at least 90 days (subject to True Royalty TV's data retention policy). If you're concerned about privacy, you can request deletion of your data by contacting support with your email address and a formal request. Stopee advises exporting any personal notes or watchlist before your access lapses, just in case.

Re-subscribing later

You can resubscribe anytime using the same email address. Most streaming services recognize returning subscribers and may offer a welcome-back discount. Check your email for promotions after you cancel-True Royalty TV might tempt you back with a free trial or reduced rate.

Refund eligibility and how to claim one

True Royalty TV's standard policy states that payments are non-refundable. But "standard" doesn't mean "final"-Canadian law gives you stronger rights in specific situations.

When you qualify for a refund

You qualify for a refund if you cancel within the statutory cooling-off period in your province (typically 14 days from subscription date). You also qualify if True Royalty TV failed to deliver the service (e.g., account access was broken, billing failed), or if you subscribed by mistake and cancel within 48 hours of the first charge.

For iOS subscribers, Apple handles refund requests separately. You can request a refund directly from Apple within 45 days of the charge; Apple reviews each case individually and often approves refunds for cancelled subscriptions, even beyond the 14-day cooling-off window. Stopee recommends requesting from Apple first-they're often more flexible than the service itself.

How to request a refund

1. Check your provincial consumer protection law to confirm your cooling-off period.
   • Most Canadian provinces allow 14 days from subscription; confirm your specific province online.
2. If you're within the cooling-off window, contact True Royalty TV support immediately.
   • Email their support address (found on their website or in your confirmation email).
   • State: "I subscribed on [date]. Under [your province's] consumer protection rights, I am requesting a refund of [amount] for my unused subscription."
3. For Apple subscriptions, request a refund directly from Apple.
   • Go to Settings > [Your Name] > Media & Purchases > Purchase History.
   • Find the True Royalty TV charge, tap it, and select "Report a Problem."
   • Choose "I would like a refund for this item" and explain briefly.
   • Apple will review and usually respond within 48 hours.
4. For Google Play, request a refund the same way.
   • Go to Google Play > Account > Purchase History > find the True Royalty TV charge > tap Menu (three dots) > "Report a problem" > "Request refund."
5. Keep copies of all communication and proof of payment.
   • Pro tip: If True Royalty TV or the app store denies your refund, escalate to your provincial consumer protection authority with this documentation.

If true royalty TV or the app store refuses

Don't accept "non-refundable" as a final answer. File a complaint with your provincial consumer protection agency or the Competition Bureau of Canada. Provide your subscription date, cancellation date, the amount charged and copies of all emails. Stopee has seen provincial consumer authorities overturn app store denials when Canadian statutory rights apply.

Common mistakes when cancelling true royalty TV

Cancellation seems simple, but small slip-ups can leave you paying for weeks after you thought you'd quit. We've seen it happen to hundreds of Canadians who thought they were safe.

Mistake 1: cancelling in the app instead of the subscription menu

Deleting the True Royalty TV app from your phone does NOT cancel the subscription. You must go into your device's subscription settings (Apple ID or Google Play) and turn off auto-renewal. Deleting the app only removes the app icon-your monthly charge keeps coming.

Mistake 2: not confirming the cancellation date

Always check what date True Royalty TV gave you for when access ends. If it says "expires December 31" but you subscribed monthly on December 15, you're paying for a full month even though you won't use it. Stopee recommends taking a screenshot of the exact cancellation confirmation and noting the date on your calendar.

Mistake 3: ignoring the confirmation email

True Royalty TV (or Apple/Google) sends a confirmation email when you cancel. Read it carefully. If it doesn't clearly state "subscription cancelled" or "access ends on [date]," your cancellation may not have gone through. Contact support immediately if the email is vague.

Mistake 4: assuming your bank will stop the charge

Cancelling through True Royalty TV's website does not automatically update your bank or credit card company. If you see a charge after your cancellation date, you must file a dispute with your bank-do not assume the company will refund automatically. Keep your cancellation confirmation as proof.

Mistake 5: cancelling during a free trial but forgetting the date

Free trials end on a specific date. If you cancel too late (after the free period ends), you're liable for the first billing period. Always set a phone reminder for 2-3 days before your trial ends. If you're charged after the trial, request a refund citing the trial period.

Your cancellation checklist for true royalty TV

Use this checklist to ensure you've covered all the essentials before, during and after cancellation.

Contact information and official address

If you need to reach True Royalty TV by mail or formal correspondence, use the registered address below. This is the official channel for legal or formal cancellation notices.

True royalty TV mailing address

For registered post or formal written cancellation:

True Royalty TV
[UK headquarters address]
London, United Kingdom

Note: True Royalty TV does not list a Canadian postal address. Use the UK address for all formal correspondence, sent by registered post with signature confirmation. Canada Post's Xpresspost International service includes tracking and proof of delivery.

For customer support inquiries, check your confirmation email or the True Royalty TV website (https://trueroyalty.tv) for their email support address.

Final thoughts: take control of your subscription today

Cancelling True Royalty TV is straightforward when you follow the right steps and know your rights. You have choices: cancel through your app store for speed, use the website for direct control, or send formal notice if you need to pursue a refund claim. Your provincial consumer protection laws back you up-they override any "non-refundable" clause in the company's terms.

The key is action. The longer you delay, the more charges accumulate. Stopee has helped thousands of consumers cancel unwanted subscriptions and recover refunds they didn't know they were entitled to. If True Royalty TV refuses to honour your cancellation or refund request, escalate to your provincial consumer authority-they take these cases seriously.

Ready to cancel? Follow the step-by-step instructions for your device, take screenshots, and verify your cancellation within 48 hours. You're in control. Stopee is here to support your cancellation journey every step of the way.