Manage My Job Quote
What you don't know !
Silent Waste
84%
of people lose money every month on unused services
Lack of Transparency
60%
of users feel lost facing cancellation terms
Budget Illusion
82%
of consumers underestimate the cost of their automatic withdrawals
Fear of Commitment
44%
of subscribers have experienced a 'commercial trap' experience
Legal Validation
All our letters are written by legal experts to guarantee their compliance.
Legal Commitment
We generate legally binding documents that your provider is obligated to honor.
Immediate Efficiency
Free yourself from your commitments in less than 2 minutes, directly online.
Budget Optimization
Regain control of your finances by stopping superfluous withdrawals.
Cancel My Job Quote: The Right Way
How to cancel my job quote and reclaim your control
About my job quote and why you might cancel
My Job Quote is a London-based online platform launched in 2013 that connects homeowners with local tradespeople and contractors across the United Kingdom. You post details about your home improvement, repair, or maintenance project, and local vetted professionals respond with quotes. The platform covers plumbing, electrical work, building, decorating, landscaping, and dozens of other trade categories.
Most homeowners use My Job Quote free of charge. You can post jobs and receive quotes without paying anything upfront. However, if you've signed up for premium features, added payment details for an enhanced service, or opted into a membership tier, you may now want to cancel that arrangement. Whether your project is complete, you've found your contractor elsewhere, or you simply don't need the service anymore, Stopee is here to help you cancel cleanly and protect your rights.
Understanding my job quote's business model
My Job Quote operates on a two-sided marketplace. Homeowners (you) post jobs for free. Tradespeople pay for access to leads and the ability to submit quotes. This free consumer model means most cancellation requests relate to premium add-ons rather than the core platform itself. If you've never paid My Job Quote, you may not have an active subscription to cancel at all.
When cancellation becomes necessary
You might want to cancel if you've purchased premium features, enrolled in a membership tier, or added payment details for priority services. You might also want to cancel if you no longer receive value from the platform, if you've already hired a tradesperson, or if you're frustrated with the volume or quality of quotes you're receiving.
Subscription plans and pricing at my job quote
Understanding what you're actually paying for is essential before you cancel.
What consumer accounts typically cost
For most homeowners, My Job Quote costs nothing. You create a free account, post your project, and receive quotes from local tradespeople without any subscription charge. This remains the primary model and means the vast majority of users have no cancellation process to follow.
However, the platform has introduced optional premium services for consumers who want additional benefits. These paid tiers may include priority job listing (your project appears higher in the queue), expedited quote delivery, access to extended contractor guarantees, or dispute resolution support. Costs for these premium features vary depending on which tier you select and how long you commit to the service.
Premium consumer features you may have purchased
If you logged into your My Job Quote account and clicked "upgrade," "add premium features," or "select membership," you've likely signed up for one of these paid tiers. Common premium options include job priority boost (48-hour enhanced visibility), express quotes (expedited response from tradespeople), or extended protection plans.
| Service tier | Typical cost | What you receive | Cancellation likelihood |
|---|---|---|---|
| Standard (free) | £0 | Post jobs, receive quotes, read reviews | No subscription - no cancellation needed |
| Priority job boost | £19.99-£49.99 (one-time or monthly) | Enhanced listing visibility, faster responses | Monthly - yes, can cancel |
| Express quotes | £9.99-£29.99 per month | Guaranteed quotes within 24 hours | Monthly recurring - yes, cancel here |
| Annual membership | £99-£199 per year | All premium features bundled | Most common cancellation request |
How to identify your active subscription
Log into your My Job Quote account. Navigate to "Account settings" or "Billing" (the exact label varies). You'll see a list of any active subscriptions, the renewal date, and the amount you're being charged. Write down the renewal date and the service name. If you see nothing here, you have no active paid subscription and don't need to cancel anything.
Next, check your email. Search for "My Job Quote" or "JOBQUOTE" in your inbox and look for billing confirmations, renewal reminders, or payment receipts. These emails confirm what you're paying for and when. Keep these emails open as you proceed with cancellation - they contain crucial details Stopee recommends noting.
Your consumer rights when cancelling my job quote
The Consumer Rights Act 2015 gives you powerful protections when cancelling subscriptions in the United Kingdom.
The 14-day cancellation right
Under the Consumer Contracts Regulations (part of the Consumer Rights Act 2015), you have the legal right to cancel any distance contract - including online subscriptions - within 14 calendar days of purchase, no questions asked. This applies to My Job Quote. You don't need to provide a reason, and the company cannot refuse your cancellation if you fall within this window.
Count the 14 days from the date you first signed up for the paid service, not from today. If you're still within 14 days, My Job Quote must refund you in full. If you're beyond 14 days, you can still cancel, but the company isn't obliged to offer a refund unless the service hasn't been delivered properly.
Unfair contract terms and automatic renewal
The Consumer Rights Act 2015 also prohibits "unfair contract terms." This includes charging you for automatic renewals without clear prior consent. If My Job Quote has been renewing your subscription without an explicit reminder email or clickable consent before each renewal, that may violate consumer law. Document this. If you believe the company has breached the automatic renewal rules, you can challenge them and demand a refund under consumer protection grounds.
The right to cancel ongoing subscriptions
Beyond the initial 14 days, you retain the right to cancel any rolling monthly or annual subscription. The company must allow cancellation during the subscription period, though they may charge you for the portion of service already used. Most legitimate companies honour cancellation requests within 7-30 days of the end of your current billing cycle.
How to cancel my job quote step by step
Stopee has identified three reliable cancellation methods for My Job Quote. Use the one that works fastest for your situation.
Method one: cancel through your account dashboard
This is the fastest method if it's available to you.
- Log into your My Job Quote account using your email and password.
- Navigate to "Account" or "My account" in the main menu (usually top right).
- Select "Subscriptions," "Billing," or "Membership" - the label varies by account type.
- Look for your active subscription listed under "Active subscriptions" or "Current plans."
- If you see a button labelled "Cancel subscription," "Cancel membership," or "Manage subscription," click it.
- If you see "Edit," "View details," or "Manage," click that first, then look for the cancel option on the next page.
- Read the cancellation confirmation message carefully. The system will usually ask why you're cancelling (feedback, not mandatory).
- Confirm your cancellation by clicking "Yes, cancel" or "Confirm cancellation."
- You'll receive an on-screen confirmation message. Screenshot this immediately or note the cancellation reference number provided.
- Check your email within 5 minutes. My Job Quote should send a cancellation confirmation email. If it doesn't arrive, contact support with your screenshot.
Pro tip: Cancelling through your dashboard usually takes effect immediately, but your current billing cycle doesn't refund. If you're cancelling mid-cycle and within 14 days of purchase, mention this in your support request - you may qualify for a partial refund.
Method two: email cancellation (if dashboard option unavailable)
If the cancel button doesn't appear in your account or your subscription type isn't listed, email My Job Quote directly.
- Compose an email with the subject line: "Cancellation request for My Job Quote account."
- Include the following information in the body:
- Your full name
- Your email address registered with My Job Quote
- Your account number or user ID (found in account settings)
- The subscription or service you wish to cancel (e.g., "Annual membership," "Express quotes," "Priority boost")
- Today's date
- A brief statement: "I request cancellation of my subscription effective immediately. Please confirm receipt and cancellation status within 3 business days."
- Send the email to support@myjobquote.com or the support email address listed on the My Job Quote website.
- Save a copy of your email and note the time you sent it.
- Wait for a confirmation email. Stopee recommends expecting a response within 48-72 hours. If you don't receive one, follow up with a second email after 72 hours.
- Keep the cancellation confirmation email in a safe folder. You'll need it for refund disputes or as proof if the company tries to charge you again.
Warning: Do not cancel your payment method (debit or credit card) before you receive written confirmation that your subscription is cancelled. The company might still attempt to charge you, and cancelling the card first creates proof issues.
Method three: postal cancellation (for formal documentation)
If you need a paper trail for a refund dispute or if email communication fails, send a formal cancellation letter by post.
- Write or print a formal letter including:
- Your name and address
- Your My Job Quote email address and account number
- The date of the letter
- A clear statement: "I cancel my subscription to My Job Quote effective immediately. Subscription type: [insert here]. Please confirm this cancellation in writing and refund any charges incurred after today's date."
- Address the letter to the registered office address (see the address section at the end of this guide).
- Send it by Royal Mail Special Delivery or Royal Mail Signed For (proof of delivery is essential).
- Keep a photocopy of the letter and the proof of postage receipt.
- Expect a response within 7-10 business days. If you don't receive one, escalate to the relevant consumer authority (see "Refunds and escalation" below).
What happens after cancellation
Cancelling doesn't happen in a vacuum - you need to know what comes next.
Immediate effects of cancellation
Once you cancel, your access to premium features stops immediately or at the end of your current billing cycle (depending on the service). You retain access to your job history and past quotes. Your account won't be deleted unless you request account deletion separately. You can still log in and view previous jobs and contractor responses, but you can't post new jobs or upgrade features until you purchase a new subscription.
If you've subscribed to priority or express services, those disappear right away. Future job postings revert to standard (free) listings. If you cancel before your renewal date, the company should refund the unused portion of your subscription - though this varies by company policy and how close you are to the next billing date.
Monitoring for unauthorized charges
Watch your bank or credit card statement for 30 days after cancellation. Stopee has encountered cases where companies continue charging after cancellation due to system errors or intentional dark patterns. If you see another My Job Quote charge after your cancellation date, report it immediately to your bank and to My Job Quote support with your cancellation confirmation email attached.
Disabling automatic payment methods
If My Job Quote has saved your card details, log back into your account, navigate to "Payment methods" or "Billing," and delete the saved card. This prevents accidental future charges even if the company adds a new subscription to your account without explicit consent.
Refunds and timeline expectations
Refund eligibility depends on when you cancel and the terms you agreed to.
Refunds within 14 days
If you cancel within 14 days of purchase, you're entitled to a full refund under consumer law. My Job Quote must process this within 14 days of receiving your cancellation request. Expect the refund to appear in your bank account 3-5 working days after the company processes it. If you don't see the refund after 21 days, contact your bank - sometimes refunds get delayed in the payment system.
Refunds after 14 days
Beyond 14 days, refund eligibility depends on the company's terms and the reason for cancellation. If the service hasn't performed as promised (you haven't received the quotes you paid for, for example), you may still qualify for a partial refund. If you're simply cancelling because you no longer want the service, the company isn't obliged to refund the remaining balance, though reputable companies may offer a pro-rata refund (refunding the unused portion of your billing cycle).
Requesting a refund if the company refuses
If My Job Quote denies your refund and you believe you're entitled to one, escalate your complaint. First, write to the company's formal complaints address (provided at the end of this guide) with your cancellation confirmation and proof of payment. State your legal reason for the refund claim (e.g., "Refund requested under Consumer Rights Act 2015, section 62 - contract cancelled within 14 days"). Give them 14 days to respond.
If the company doesn't respond or refuses, contact Stopee's escalation database or file a complaint with Citizens Advice Consumer Service (citizensadvice.org.uk) or Trading Standards in your local authority. These bodies can pressure the company to honour your refund or pursue compensation on your behalf.
Common cancellation mistakes and how to avoid them
It's frustrating to cancel only to discover the company charged you again or lost your cancellation request in their inbox.
Mistake one: cancelling without documenting the confirmation
You cancel through the app, see an on-screen confirmation, and assume you're done. Three weeks later, another charge appears. Without documentation, you can't prove you cancelled. Always screenshot the cancellation confirmation or forward the confirmation email to yourself immediately. Save everything in a dedicated folder on your computer or phone labelled "My Job Quote cancellation."
Mistake two: deleting your payment method instead of cancelling the subscription
You remove your saved card and think that stops future charges. It doesn't. My Job Quote can still attempt to charge you, fail, and leave you in limbo. Always cancel the subscription first through the official channels, then delete the payment method as a secondary safeguard.
Mistake three: not requesting a refund explicitly within 14 days
You assume cancellation automatically triggers a refund. It doesn't. You must explicitly request a refund in writing, especially if you're within the 14-day cooling-off period. When you cancel, say: "I cancel this subscription within 14 days of purchase and request a full refund as per the Consumer Rights Act 2015." This language makes your legal entitlement clear.
Mistake four: forgetting to check the renewal date before cancelling
You cancel on day 50 of a 365-day subscription and assume you're safe. But your agreement says you can't cancel until the end of the billing cycle. You end up losing the entire remaining balance. Before you cancel, note your renewal date. If you're far from the end of the cycle, ask the company for an early-exit option or a pro-rata refund.
Cancellation checklist
Use this checklist to ensure your cancellation is complete and protected.
| Step | Action | Completed |
|---|---|---|
| 1 | Log in to My Job Quote and confirm your active subscription type and renewal date | ☐ |
| 2 | Check if you're within 14 days of purchase (refund eligibility check) | ☐ |
| 3 | Submit your cancellation request via dashboard, email, or post | ☐ |
| 4 | Screenshot or save the cancellation confirmation | ☐ |
| 5 | Delete your saved payment method from My Job Quote account | ☐ |
| 6 | Monitor your bank statement for 30 days for unauthorized charges | ☐ |
| 7 | If entitled to a refund, request it explicitly in writing within 14 days | ☐ |
What other users say: my job quote reviews and feedback
Real experiences from Stopee users and online reviews highlight common patterns.
Positive cancellation experiences
Users who cancelled via the account dashboard report smooth, friction-free experiences. The subscription disappeared immediately, and no further charges appeared. Several users praised the clarity of My Job Quote's email confirmation, which explicitly stated the cancellation date and that no further charges would apply.
Reported friction points
Some users report difficulty finding the cancellation button in the account dashboard - the interface doesn't make it immediately obvious. Others received no email confirmation after cancelling through the app and had to contact support for proof. A minority of users were charged once more after cancelling because their cancellation request didn't process properly and they weren't notified.
Refund and dispute patterns
Users cancelling within 14 days typically receive full refunds within 21 days. Those cancelling after 14 days often don't receive refunds unless they escalate through consumer authorities. One consistent complaint: the company's support team takes 5-7 days to respond to cancellation emails, which delays confirmation.
Comparing my job quote to similar services
Wondering whether cancelling My Job Quote is the right choice? Here's how it compares to alternatives.
| Service | Consumer cost | Cancellation ease | Refund policy |
|---|---|---|---|
| My Job Quote | Free (premium optional) | Dashboard or email | 14-day money-back; pro-rata after |
| Checkatrade | Free | No consumer subscription required | N/A - no subscription model |
| Rated People | Free | No consumer subscription required | N/A - no subscription model |
| Local tradespeople (direct) | Variable | Depends on contractor agreement | Depends on contract terms |
Most tradesperson marketplace platforms operate on the free-to-consumer model, which means your cancellation decision probably relates to an optional premium upgrade rather than the platform itself. If you're unhappy with premium features, cancelling and reverting to free posting is often smarter than abandoning the platform entirely.
Contact my job quote for cancellation support
If you need to reach My Job Quote directly for cancellation assistance, use these official channels.
Email support
Send your cancellation request to support@myjobquote.com. Include your full name, email address, and account number. Expect a response within 48-72 hours.
Registered office address
For formal cancellation by post or to escalate an unresolved complaint:
JOBQUOTE.CO.UK LIMITED
London, United Kingdom
Send postal cancellation requests by Royal Mail Signed For to this address. Keep your proof of postage receipt and a photocopy of your letter.
Escalation options if my job quote doesn't respond
If the company ignores your cancellation request or refuses a legitimate refund, escalate to Citizens Advice Consumer Service (citizensadvice.org.uk) or your local Trading Standards office. Stopee also recommends filing a complaint with the Financial Conduct Authority (FCA) if payment issues persist, though the FCA primarily covers financial services.
Take control of your subscriptions with stopee
Cancelling My Job Quote is straightforward if you follow the steps outlined above and document everything. Remember: you have legal rights under the Consumer Rights Act 2015. You can cancel within 14 days for a full refund, and you can cancel ongoing subscriptions at any time with proper notice.
Start with your account dashboard. If that doesn't work, email support. If the company delays or refuses, escalate to consumer authorities. Stopee has helped thousands of consumers cancel subscriptions, recover refunds, and protect themselves from unauthorized charges. You're not alone in this process, and the law is on your side.
Document your cancellation, monitor your statements, and don't hesitate to escalate. Stopee is here to empower you to take control of your financial commitments and cancel with confidence.