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Cancel Love Holidays For: Step-by-Step Guide
How to cancel your love holidays for booking and recover your money in ireland
Understanding love holidays for and why you might need to cancel
Love holidays for is a travel booking platform popular with Irish customers who want to book packaged holidays with low upfront deposits and flexible payment plans. The service lets you spread the cost of your break across monthly instalments, making holidays more affordable upfront. However, life changes fast. Flight delays, family emergencies, job loss or simply a change of mind can make you want to walk away from a booking. At Stopee, we understand that cancelling a holiday booking can feel stressful, especially when money is at stake. This guide walks you through exactly how to cancel with love holidays for, what refunds you can expect under Irish law, and the steps to take if the company refuses to cooperate.
What love holidays for offers irish travellers
Love holidays for operates as a package holiday provider and flight-plus-accommodation aggregator. You book through their website or mobile app, choosing from short breaks, family packages, adults-only experiences and luxury options across European and international destinations. The company markets itself on flexible payment terms, often advertising deposits as low as €19 per person, with the balance spread across monthly instalments. This appeal to budget-conscious Irish holidaymakers has made the service popular, but it has also created a spike in refund disputes when bookings fall through.
When cancellation becomes necessary
You might want to cancel your love holidays for booking for several reasons. A change in your financial circumstances, illness or bereavement in the family, redundancy, or simply changing your mind all count as valid personal reasons. Under Irish consumer law (the Consumer Rights Act 2022), you also have the legal right to cancel package holidays in certain circumstances. Additionally, if love holidays for or the holiday provider cancels or makes substantial changes to the package, you have automatic cancellation rights. Stopee exists to help you understand these rights and enforce them confidently.
Your consumer rights when cancelling a love holidays for booking
Irish consumer law gives you specific protections when you book a package holiday.
The consumer rights act 2022 and package holidays
The Consumer Rights Act 2022 implements the EU Package Travel Directive into Irish law. This means that when you book a package (flight plus hotel, or any combination of travel services sold together as one product), you are legally protected. Most importantly, you have the right to cancel within 14 days of booking without penalty, provided you cancel before your holiday starts. This is your statutory cooling-off period, and love holidays for cannot charge you a cancellation fee during this window unless you explicitly ask them to start the holiday within the 14-day period.
After the 14-day cooling-off period ends, cancellation fees apply. However, the law also requires that any cancellation charges be proportionate and fair. Love holidays for cannot simply charge you the full booking price if you cancel weeks in advance. Irish consumer law demands that the company only charge you for costs they actually incur, plus a reasonable administration fee.
Cancellation rights if love holidays for changes your booking
If love holidays for makes a significant change to your package (a different flight time, downgraded hotel, altered destination or removal of key services), you have the automatic right to cancel and receive a full refund. Changes to flight times by more than 12 hours, for example, count as significant. You do not need to accept the change or wait for approval. Stopee advises that you should contact love holidays for immediately if they notify you of any changes, document the notification, and formally request cancellation in writing.
What "significant change" means in practice
A significant change is one that materially affects the holiday you paid for. Examples include a change in departure or return date by more than 24 hours, a switch to a hotel in a different area or star rating, removal of airport transfers, or cancellation of a key excursion. Minor adjustments like a slight flight time shift or a room location change within the same hotel do not count. If you are unsure whether a change love holidays for has made qualifies as significant, Stopee can help you assess it against the legal threshold.
How to cancel your love holidays for booking
The cancellation process with love holidays for involves accessing your account, submitting a formal request and receiving a cancellation quote that shows fees and your refund amount.
Cancellation through the online platform
- Log into your love holidays for account on their website (loveholidays.com) or mobile app using your email address and password.
- If you have forgotten your password, use the "Forgot password" link on the login screen and follow the reset instructions sent to your email.
- Navigate to "My bookings" or "Manage my booking" in your account dashboard.
- You will see a list of all your active bookings with reference numbers (usually starting with a letter and followed by numbers).
- Select the booking you want to cancel by clicking on it to open the booking details page.
- Check that all the holiday information (destination, dates, number of travellers) is correct before proceeding.
- Look for the option "Cancel booking" or "Request cancellation" on the booking details page.
- This button is typically located near the top or bottom of the page under booking management options.
- Click the cancellation button and follow the on-screen prompts.
- Love holidays for will ask you to confirm your cancellation and may request a reason.
- Select the reason that applies to your situation (change of mind, financial reasons, personal circumstances, etc.).
- Review the cancellation quote that appears on screen.
- This quote shows your original booking price, any non-refundable elements (such as airline fees), cancellation charges, and your net refund amount.
- Pro tip: Take a screenshot of this quote before you proceed, as you may need it later if there is a dispute about the refund amount.
- If you accept the quote, click "Confirm cancellation" to submit your request.
- You will receive an on-screen confirmation and a cancellation reference number.
- Love holidays for will also send you a confirmation email to the address on file.
Cancellation by phone or email
If you prefer not to use the online platform or encounter technical issues, you can cancel by contacting love holidays for directly. Warning: always follow up any phone cancellation with a written email to create a documented record. Call their customer service team during business hours (typically 08:00 to 20:00 GMT Monday to Sunday) and ask to speak with a cancellation agent. Provide your booking reference number and confirm the full names and dates of birth of all travellers on the booking. The agent will provide you with a cancellation quote over the phone. Ask them to email you the quote and a cancellation confirmation. Do not consider the cancellation complete until you have received written confirmation by email with a cancellation reference number.
Alternatively, email love holidays for directly using the contact form on their website or by sending a message through your account dashboard. Include your booking reference number, the full names of all travellers, and a clear statement: "I request cancellation of booking [reference number] effective immediately. Please provide a cancellation quote within 24 hours." Keep a copy of your email for your records. At Stopee, we recommend always going in writing when you cancel, because email creates a paper trail that protects you if there is later a dispute about whether or when you requested cancellation.
Understanding cancellation fees and refund timelines
Cancellation fees depend on how far in advance you cancel and what costs love holidays for has already incurred with hotels and airlines.
Typical cancellation fee structure
| Time before departure | Typical cancellation charge | Refund outlook |
|---|---|---|
| Within 14 days of booking (cooling-off period) | None (full refund) | Full refund minus any non-refundable airline taxes |
| More than 60 days before departure | €25-€50 administration fee | Most of your payment returned |
| 30-60 days before departure | 10-25% of holiday cost | Moderate refund (50-90% recovery) |
| 7-30 days before departure | 25-50% of holiday cost | Partial refund (50% or less) |
| Less than 7 days before departure | 50-100% of holiday cost | Minimal or no refund |
Important: these are typical patterns based on customer reports. Your actual charges depend on the specific contract terms, the airline's refund policy, and the hotel's cancellation policy. Love holidays for will itemise exactly what you owe in the cancellation quote, so check that quote carefully.
When you should expect your refund
Once you have confirmed your cancellation, love holidays for is required to process your refund within 14 days. However, the actual credit back to your bank account or card can take a further 3-5 working days, depending on your bank. So in total, expect 17-19 working days from confirmation to see the money back in your account. If you paid by instalment, love holidays for may pause future instalments immediately but still processes the refund as a single payment.
Pro tip: if you do not see your refund within 21 days, contact love holidays for and ask for a refund status update. Provide your cancellation reference number and the date you confirmed the cancellation. Request written confirmation of the refund amount and expected payment date.
Common mistakes people make when cancelling
We know that cancelling a holiday booking is disappointing, and it is easy to make errors that cost you money.
Mistake 1: failing to cancel within the 14-day cooling-off period
Many people assume they have longer than 14 days to cancel for free. They do not. The cooling-off period runs from the day you book, not from when you receive a confirmation email. If you book on a Monday and change your mind on Friday three weeks later, you are well outside the protection window. At that point, cancellation fees apply. Always mark your cancellation deadline in your phone calendar the moment you book, or Stopee recommends setting a reminder for day 10, giving you a 4-day buffer to cancel penalty-free if you decide to.
Mistake 2: not keeping proof of booking and cancellation
If you cancel over the phone without following up with email, or if you lose your cancellation reference number, you have no documentary proof that you asked to cancel. If love holidays for later claims they never received your cancellation request, you cannot easily prove otherwise. Always take screenshots of your online cancellation confirmation, keep your cancellation reference number, and save the confirmation email. Stopee advises storing these in a dedicated folder on your computer or cloud storage so you have them if needed later.
Mistake 3: assuming non-refundable add-ons are protected by package travel law
If you booked optional extras like travel insurance, airport parking, or seat upgrades separately (not as part of the main package), those items may not be protected under package holiday law. When you cancel the holiday, you might still lose the fee for those add-ons. Check your booking confirmation to see which items are bundled in the "package" and which are sold as separate products. If you need to cancel, ask love holidays for specifically about each add-on and whether you can recover those costs. Some add-ons carry their own cancellation terms.
Mistake 4: accepting an unfair cancellation quote without challenge
Love holidays for will provide you with a cancellation quote showing fees and your refund. If the quote looks wrong (for example, if you are being charged cancellation fees when you are well within the 14-day cooling-off period, or if the fees seem excessive), you have the right to challenge it. Do not just accept it. Ask love holidays for in writing to justify each fee component and explain how they calculated the charges. If they cannot provide a clear breakdown, escalate your complaint using the process described in this guide.
What to do after cancellation
Cancelling your booking is just the start. You need to follow through to ensure your refund actually arrives.
Track your refund
After you receive your cancellation confirmation, note the date and set a reminder for 14 days later. On that date, check your bank account or card statement to see if the refund has appeared. If it has not, contact love holidays for customer service and provide your cancellation reference number. Ask them to confirm whether the refund has been processed on their end and, if so, when they released it to your bank. If they confirm they have processed it but your bank has not credited it, contact your bank and provide the refund reference number so your bank can investigate the delay.
If your refund does not arrive
If 21 days pass and you still see no refund, you have a right to escalate. Send a formal written complaint to love holidays for (use the email address from their website contact page) and state that you are invoking your right to make a complaint under Irish consumer law. Ask them to process your refund immediately and provide proof of processing within 7 days. Keep a copy of this email. If love holidays for does not respond or refuses to refund you, you can escalate to the Competition and Consumer Protection Commission (CCPC), which is the Irish consumer authority. Stopee recommends doing this because the CCPC has the power to compel companies to refund consumers who are owed money.
Protect yourself if you paid by instalment
If you were paying your holiday in monthly instalments and you cancel after paying some deposits but before the full balance is due, love holidays for should stop requesting future payments immediately. Confirm this in writing after you cancel. Ask them to confirm in an email that no further instalments will be deducted from your card. This protects you from the risk of them continuing to charge you after you have asked to cancel.
Escalation: what to do if love holidays for refuses to refund you
Sometimes love holidays for disputes your cancellation or refuses to issue the refund you are owed.
Step 1: send a formal complaint
If love holidays for denies your refund or offers less than the law entitles you to, send them a formal written complaint by email. State clearly that you are making a consumer complaint under the Consumer Rights Act 2022 and explain exactly what you believe they owe you. For example: "I cancelled my booking [reference] on [date], which was [number] days after booking and within the statutory 14-day cooling-off period. Under the Consumer Rights Act 2022, I am entitled to a full refund. You have offered me only €[amount], which is incorrect. I expect you to process a full refund of €[amount] within 7 days. If you do not, I will escalate this complaint to the Competition and Consumer Protection Commission." Love holidays for is legally required to respond to a formal complaint within 30 days.
Step 2: escalate to the CCPC
If love holidays for does not resolve your complaint within 30 days, or if they refuse to refund you entirely, you can file a complaint with the Competition and Consumer Protection Commission (CCPC). You can do this online at www.ccpc.ie or by post. The CCPC has the power to investigate and compel businesses to comply with consumer law. They will examine your evidence (booking confirmation, cancellation request, communications with love holidays for) and determine whether love holidays for breached your rights. Stopee has guided thousands of consumers through CCPC complaints, and the authority takes package holiday disputes seriously.
Step 3: consider small claims or civil action
If the refund amount is significant (above €2,000, for example), and the CCPC route does not yield results, you can pursue a claim in the Small Claims Procedure (for claims up to €2,000) or in the District Court (for claims up to €15,000). You do not need a solicitor for the Small Claims Procedure. However, consult a solicitor if your claim exceeds €2,000 to understand your options and costs.
Checklist: cancelling your love holidays for booking step by step
| Action | Deadline / timing | Proof you need |
|---|---|---|
| Log into your love holidays for account and review booking details | As soon as you decide to cancel | Screenshot or note of booking reference |
| Submit cancellation request online or by email | Within 14 days of booking (if seeking penalty-free cancellation) | Cancellation reference number and confirmation email |
| Review and accept cancellation quote | Within 48 hours of receiving quote | Screenshot of cancellation quote and fees breakdown |
| Confirm cancellation and receive reference number | Same day as accepting quote | Cancellation confirmation email with reference |
| Check your bank account for refund | Within 21 days of cancellation confirmation | Bank statement or transaction history showing refund credit |
| Escalate to CCPC if no refund appears | More than 21 days after cancellation | All previous emails, confirmation numbers, and bank records |
Key points to remember before you cancel
Cancelling a holiday booking involves balancing your right to walk away against the real costs that love holidays for and the travel providers have already committed. Understand your timeline. If you are within the 14-day cooling-off period, you have maximum protection and should receive a near-full refund (minus non-refundable airline taxes). If you are cancelling later, expect proportionate fees that reflect the company's actual losses. Always request a cancellation quote in writing, review it carefully, and check that love holidays for has not overcharged you. Keep all confirmations and reference numbers. If you dispute the fees or your refund does not arrive, use the formal complaint process and, if necessary, escalate to the CCPC. At Stopee, we have helped thousands of consumers cancel holiday bookings fairly and recover money they thought was lost. You have consumer rights, and you have a path forward.
Contact information and next steps
To cancel or manage your love holidays for booking, visit loveholidays.com and log into your account, or call their customer service team. For further guidance on your cancellation, consumer rights questions, or help challenging an unfair cancellation quote, visit Stopee at stopee.com. Stopee provides free, expert advice on cancelling subscriptions and bookings across hundreds of services. If love holidays for refuses to cooperate, contact the Competition and Consumer Protection Commission at www.ccpc.ie or telephone 01 402 5555 during business hours. You have the legal right to cancel, and Stopee is here to help you enforce it.