Manage my fitness pal

How to cancel MyFitnessPal premium and take control of your subscription

What is MyFitnessPal and why you might want to cancel

MyFitnessPal is one of the world's largest nutrition and fitness tracking apps, helping millions of users log meals, monitor calories and macronutrients, and connect with activity trackers. You get a free tier with basic logging and community access, while paid tiers unlock ad-free browsing, advanced nutrition reports, barcode scanning, meal planning, and AI-driven meal suggestions.

Whether you're in Ireland or elsewhere, you may have signed up for MyFitnessPal Premium or Premium Plus thinking you'd use it daily - only to find yourself paying for a service you no longer need. Many users discover the app's endless upgrade prompts frustrating, or they realise a simpler free tier (or a cheaper competitor) suits them better. At Stopee, we understand that fitness apps are personal: what works for one person doesn't work for another, and your wallet deserves respect.

Subscription tiers and what you're paying for

MyFitnessPal offers three tiers across most regions, including Ireland:

Prices vary by region, purchase channel (app store vs. web), and whether you pay monthly or annually. Irish users often report seeing different prices depending on whether they subscribed via Apple, Google Play, or directly through MyFitnessPal's website. Before you cancel, note where you subscribed - it matters for the next steps.

Common reasons irish users cancel MyFitnessPal

You might be thinking about cancelling for several reasons. You could find the premium features aren't worth the monthly spend, or the constant notifications pushing you to upgrade feel intrusive. Perhaps you've switched to a simpler tracking method, started working with a personal trainer or nutritionist, or discovered a cheaper alternative that fits your needs better. Some users simply lose momentum with tracking after a few months and don't want the recurring charge. Whatever your reason, cancelling is your right - and Stopee is here to make sure you do it correctly, with no hidden charges lingering on your card.

Your consumer rights when cancelling in ireland

Ireland's consumer protection laws give you strong rights when it comes to subscriptions and recurring charges.

Under the Irish Consumer Rights Act 2015 and EU Consumer Rights Directive, you have the right to cancel a subscription within 14 calendar days of purchase without giving a reason - this is your statutory "cooling-off period." After that period, MyFitnessPal can require you to follow their cancellation process, but they cannot make it deliberately difficult or hidden.

Most importantly, subscription charges must be transparent before you commit. MyFitnessPal must clearly show the price, billing frequency, and how to cancel before you press "subscribe." If you discover you were charged without clear notice, or if the cancellation process is deliberately obscured, you can file a complaint with the Competition and Consumer Protection Commission (CCPC), Ireland's main consumer authority.

Stopee encourages you to keep screenshots of your purchase receipt and any confirmation emails - they're your proof if a dispute arises. If MyFitnessPal refuses to process your cancellation or refund within 30 days, escalate to the CCPC, and they will investigate on your behalf.

How to cancel MyFitnessPal on iOS (iPhone and iPad)

If you subscribed through Apple's App Store, follow these steps to cancel your MyFitnessPal Premium subscription.

1. Open the Settings app on your iPhone or iPad.
   • Look for the grey gear icon on your home screen.
2. Scroll to the top and tap your name or Apple ID.
   • This opens your Apple Account menu.
3. Tap Subscriptions.
   • You'll see a list of all active and expired subscriptions tied to your Apple ID.
4. Find MyFitnessPal in the list and tap it.
   • If you have multiple subscriptions, scroll through carefully - you may also see a "MyNetDiary" or other fitness apps here.
5. Tap the red Cancel Subscription button.
   • Apple will ask you to confirm. Select "Confirm" when prompted.
   • Do not simply delete the app from your home screen - this does not cancel the subscription.
6. Check for a confirmation message stating your subscription has been cancelled.
   • Your access continues until the end of your current billing cycle. You will not be charged again.

Pro tip: Apple's billing system processes cancellations immediately, but you keep access to MyFitnessPal Premium until your renewal date passes. Save the cancellation confirmation email Apple sends - it proves you cancelled on time if disputes arise.

Warning: If you see "Free Trial" or a pending renewal date in the Subscriptions menu, double-check the exact date. If your free trial is about to end, cancelling now prevents the first charge.

How to cancel MyFitnessPal on android (Google play)

Android users who subscribed via Google Play must cancel through the Google Play Store app or website, not directly in MyFitnessPal.

1. Open the Google Play Store app on your Android device.
   • This is the app store where you originally downloaded MyFitnessPal.
2. Tap the profile icon in the top-right corner.
   • It looks like a coloured circle with your initial or avatar inside.
3. Select Payments and subscriptions.
   • On some Android versions, this is labelled "Manage subscriptions" directly.
4. Tap Subscriptions.
   • A list of all your active subscriptions appears.
5. Find MyFitnessPal and tap it.
   • Check the renewal date - this is when you will be charged next if you do not cancel.
6. Tap Cancel subscription (usually red or highlighted).
   • Google may ask why you're cancelling - you can skip this step or give feedback if you wish.
7. Confirm cancellation when prompted.
   • You'll see a message like "You've cancelled your subscription to MyFitnessPal. Your subscription will end on [date]."

Pro tip: Google Play sends a cancellation confirmation email within minutes. Check your inbox (including spam) for this email. If you don't receive one within an hour, return to the Play Store app and verify the subscription shows as "Cancelled" or "Expired."

Warning: Do not uninstall the MyFitnessPal app thinking it will cancel your subscription - Google Play and the app are separate systems. You must cancel through the store, not the app itself.

How to cancel MyFitnessPal if you subscribed on the web

If you signed up directly on MyFitnessPal's website and paid with a credit card, you'll cancel through your account settings on their web platform.

1. Visit www.myfitnesspal.com and log in with your username and password.
   • Use the same credentials you use to open the mobile app.
2. Click your profile icon or name in the top-right corner.
   • Look for "Account Settings" or a gear icon.
3. Select Subscription or Billing.
   • This section shows your current plan and renewal date.
4. Look for a button labeled Cancel subscription, Manage subscription, or Change plan.
   • Click it.
5. MyFitnessPal may show a survey asking why you're leaving. You can skip this or complete it.
   • Completing it is optional and doesn't affect your cancellation.
6. Confirm cancellation.
   • You should see a message confirming your subscription ends on your next renewal date.
7. Check your email for a confirmation.
   • MyFitnessPal should send you a cancellation receipt within 24 hours.

Pro tip: If you can't find the cancellation button on MyFitnessPal's website, try logging out and back in, or use a different browser. Sometimes the interface takes a moment to load properly.

Warning: If you subscribed via the web but are having trouble cancelling there, check whether the charge actually goes through Apple, Google, or your card directly. Different payment paths require different cancellation steps - Stopee recommends you check your bank statement or credit card bill to see which company is taking the payment (it may say "MyFitnessPal," "Apple," or "Google LLC"). Once you identify the payment method, follow the corresponding cancellation steps above.

What happens after you cancel MyFitnessPal

After you hit "cancel," you're not immediately cut off - you keep your Premium access until your current billing cycle ends. This is important to understand.

If your next renewal date is 15 January 2025, and you cancel today, you can use Premium features until 14 January 2025. You will not be charged on 15 January. After that date, your account automatically reverts to the free tier, and all paid features lock behind a "Upgrade" button.

Your data stays in MyFitnessPal forever - your food logs, exercise history, and profile don't disappear. You can still view and export this data even after you've cancelled. Many users cancel Premium but keep the app on their phone to occasionally check their food database or old logs.

If you decide you want to reactivate Premium later, you can re-subscribe at any time through the same platform (Apple, Google, or web). There's no penalty for cancelling and restarting a subscription.

Refunds and what to expect

MyFitnessPal does not issue refunds for partial months if you cancel mid-cycle. If you've already paid for January and cancel on 15 January, you do not get a refund for the remaining days of January - you keep access until 31 January (or your renewal date) and that's the end of it.

However, you have a 14-day cooling-off right from the date of your first charge. If you subscribed fewer than 14 days ago and regret the purchase, you can request a full refund by contacting MyFitnessPal support or your payment provider (Apple, Google, or your bank). Most companies honour this legal right without argument.

If MyFitnessPal continues charging you after you've cancelled, or if you spot a surprise charge, contact your bank or card issuer immediately. You can dispute the charge and request a chargeback. Stopee advises keeping all cancellation confirmations and billing records in case you need to prove you cancelled.

Pricing and alternatives to consider

Before you cancel, it's worth checking whether the cost really justifies the switch - or whether downgrading to the free tier solves your problem.

Many users cancel MyFitnessPal Premium and stick with the free tier - the food database is massive, and basic logging covers 80 per cent of what most people need. If you're paying €15+ per month for features you rarely use, switching to free or a cheaper competitor makes financial sense.

Stopee recommends you trial one of these alternatives for two weeks before committing. Most offer free tiers so you can test the interface and feature set risk-free.

Common cancellation mistakes to avoid

It's frustrating when you think you've cancelled but the charges keep coming. Here are the pitfalls Stopee has seen damage users' wallets:

Mistake 1: Deleting the app instead of cancelling the subscription. Many people uninstall MyFitnessPal from their phone and assume the subscription ends. It doesn't. The app and the subscription are separate - you must cancel through the app store or your account settings. A deleted app continues charging you every month.

Mistake 2: Cancelling the wrong subscription. If you've tried multiple fitness apps, your subscription list may be crowded. Double-check you're clicking "Cancel" on MyFitnessPal, not a different app. Take a screenshot of your renewal date to confirm you're cancelling the right one.

Mistake 3: Assuming you cancelled because you see "Free Trial." If you signed up for a free trial and didn't cancel before the trial ended, you've been on a paid subscription for weeks. Check your renewal date carefully. If the trial ended recently and you've already been charged, contact MyFitnessPal support within 14 days to request a refund.

Mistake 4: Not saving your cancellation confirmation. Apple, Google, and MyFitnessPal all send confirmation emails when you cancel. Save these in a folder or take screenshots. If you're later charged by mistake, this proof is your evidence that you cancelled on time.

Mistake 5: Cancelling on your app store but continuing to be charged. Sometimes payment routing is tangled - your credit card charges you, but you cancelled through Apple. The streams can get crossed. If you're still charged after cancelling, check which company is billing you (Apple, Google, or MyFitnessPal directly) and cancel with that company specifically.

Timeline and key dates to track

Keep these dates in mind as you cancel:

14-day cooling-off window: If you subscribed fewer than 14 days ago, you can request a full refund without explanation under Irish consumer law. After day 14, refunds are at MyFitnessPal's discretion.

Renewal date: This is the date your next charge is due. Cancel before this date to avoid paying again. Once you cancel, you keep access until this date passes.

Confirmation email timing: Apple, Google, and MyFitnessPal usually send cancellation confirmation within 24 hours. If you don't see it, check your spam folder or log back into your account settings to verify the cancellation went through.

Dispute timeline: If you spot an unexpected charge, contact your bank within 60 days to open a dispute. After 60 days, your bank may refuse to investigate.

Your cancellation checklist

Before you click away, run through this list to ensure you've covered everything:

• Note the date today and your next renewal date (found in Subscriptions/Billing settings).
• Identify where you subscribed: Apple App Store, Google Play Store, or MyFitnessPal web.
• Follow the correct cancellation steps for your platform (iOS, Android, or web).
• Look for a confirmation message immediately after clicking "Cancel."
• Check your email for a cancellation confirmation within 24 hours.
• Save the confirmation email and any screenshots.
• Log back into your account 24 hours later to verify the subscription shows as "Cancelled" or "Ended."
• Check your bank or card statement in 5-7 days to confirm no charge went through on your renewal date.
• If you're charged anyway, contact your bank or card issuer to dispute.

Stopee has helped thousands of consumers cancel unwanted subscriptions and recover overcharged fees. If you follow these steps, you should have no trouble cancelling MyFitnessPal without surprises.

Getting help if MyFitnessPal refuses to cancel

In rare cases, cancellation buttons disappear, technical errors block the process, or customer support ignores your requests. Here's how to escalate:

Step 1: Contact MyFitnessPal support directly. Email their support team (usually support@myfitnesspal.com or a form on their website) with your account email, proof of purchase, and a clear request to cancel. Give them 10 business days to respond.

Step 2: If the app store is your payment method, appeal through Apple or Google. If you subscribed via the App Store, contact Apple Support and explain MyFitnessPal is refusing to process your cancellation. Apple can intervene. Same for Google Play - their support team can force a cancellation on your behalf.

Step 3: Escalate to the Competition and Consumer Protection Commission (CCPC). If MyFitnessPal ignores you for more than 30 days, file a complaint with the CCPC (Ireland's consumer authority). Include copies of your cancellation requests, confirmation screenshots, and any proof of charges after you asked to cancel. The CCPC investigates free of charge and can compel MyFitnessPal to refund you.

Step 4: Dispute the charge with your bank. If you've exhausted all other options, contact your bank or credit card company and report the charge as unauthorized or as a service you cancelled. Provide your cancellation confirmations as evidence. Your bank can reverse the charge and may even pursue a chargeback against MyFitnessPal.

Stopee recommends documenting everything at each stage - save emails, screenshots, and bank statements. This paper trail is your power if you need to escalate.

Should you cancel, downgrade, or take a break?

Before you hit "Cancel," ask yourself three quick questions:

Question 1: Do I actually use MyFitnessPal most days? If you open the app once a week or less, the paid features aren't giving you value. Cancel or drop to the free tier.

Question 2: Is the €15-€22 per month justified by my goals? If you're tracking to lose weight or build muscle seriously, the premium analytics might be worth it. If you're just curious about calories, the free tier covers it.

Question 3: Would I switch to a different app if it were cheaper? If you answered yes, cancel and try Lifesum, Lose It!, or Cronometer - they're cheaper and have loyal users who swear by them. If you answered no, MyFitnessPal may be worth keeping.

Some users don't want to cancel entirely - they just want a break from notifications and the temptation to upgrade. In that case, you can downgrade to the free tier (often found in your Subscription settings as a "Change Plan" option) instead of cancelling outright. You keep your account and data, no charges, and you can re-subscribe anytime.

Final steps and contact information

Once you've cancelled, you're done - but remember, you keep your Premium access until your renewal date. Use those final weeks to export your data if you think you'll want it later.

If you run into trouble, Stopee recommends you reach out to these organisations:

MyFitnessPal support: Visit their help centre at support.myfitnesspal.com or email the support team. Include your account email and order number.

Apple Support (for App Store cancellations): Visit support.apple.com or call 0800 048 0000 (UK/Ireland line).

Google Play Support (for Android cancellations): Visit support.google.com/googleplay or contact Google Pay support.

Competition and Consumer Protection Commission (CCPC): Visit www.ccpc.ie or call 0818 500 009 to file a complaint if MyFitnessPal breaches consumer law.

Your bank or card issuer: Call the number on the back of your card if you need to dispute a charge.

Stopee is committed to helping Irish consumers take control of their subscriptions and avoid hidden charges. Whether you're cancelling fitness apps, streaming services, or membership sites, our guides walk you through every step and flag the pitfalls. Visit Stopee.com to read guides on cancelling hundreds of other services - you're never locked in, and your money is always yours to protect.