Manage Revolut

How to cancel your revolut account in india and get your money back

What revolut is and why indians are cancelling it

Revolut is a digital banking app that lets you hold multiple currencies, send international transfers, order physical and virtual cards, and subscribe to premium membership tiers from within India. You get real-time currency exchange, cashback rewards through RevPoints, and features like Kids and Teens accounts depending on your plan tier.

But Revolut isn't right for everyone. You might be cancelling because international ATM fees feel too high, you prefer traditional banking, you've found a cheaper alternative, or you simply don't use the premium features enough to justify the annual subscription cost. At Stopee, we help thousands of Indians cancel services they no longer need - and Revolut is one of the most common cancellation requests we see.

Key facts about revolut in india

Revolut operates in India under India-specific terms and local regulations. This matters because your consumer rights - including cooling-off periods and refund eligibility - depend on Indian Consumer Protection Act rules, not global Revolut policies. You can hold a Standard (free) account indefinitely, but paid plans (Plus, Premium, Metal) renew annually unless you cancel them explicitly.

Your cancellation options at a glance

Revolut offers three distinct cancellation paths, and choosing the right one depends on what you want to cancel: a card order, a paid subscription plan, or your entire account.

Option 1: cancel a card order within the refund window

If you've just ordered a physical Revolut card and regret it, you have a narrow 1-hour window to cancel and recover your fees. This is the fastest cancellation path and works directly within the app.

Option 2: downgrade or cancel a paid plan subscription

If you're paying for Plus (₹499/year), Premium (₹2,499/year), or Metal (₹9,999/year) but want to stop, you can cancel your subscription from your app settings or through your payment provider (Apple App Store or Google Play). This is reversible and can be done anytime - but timing matters for refunds.

Option 3: close your entire revolut account

If you want Revolut gone completely, you must contact Revolut's customer support directly via in-app chat or email at support@revolut.com. There's no self-serve button for full account closure, and this process can take several business days.

Step-by-step cancellation methods for each option

Below are the exact steps to cancel on each platform, with insider warnings to help you avoid common mistakes.

How to cancel a revolut card order (within 1 hour)

You must act quickly - the 1-hour window is strict, and after that, your card enters the dispatch queue and can no longer be cancelled through the app.

1. Open the Revolut India app on your phone.
   • Log in with your credentials if you're not already in the app.
2. Tap the Home tab and locate the card icon (usually shown as a credit card symbol).
   • Look for the specific card you ordered - if you have multiple cards, select the one you want to cancel.
3. Select "Edit or cancel" from the card options menu.
   • This option only appears if you're within the cancellation window.
4. Tap "Cancel order" and confirm by selecting "Yes, cancel".
   • The app will show you a confirmation message.
5. Wait for your refund notification.
   • Card order fees are refunded to your Revolut wallet within 1 business day. If you ordered a Metal card (₹2,499 + GST), this fee can be refunded if the card hasn't shipped yet - but once dispatched, delivery charges are non-refundable.

Warning: After 1 hour, you cannot cancel the order in the app. If your card has already shipped, contact Revolut support immediately via in-app chat, though they may refuse a refund if the card is already in transit.

How to cancel a revolut paid plan from the app

This works for any paid tier (Plus, Premium, or Metal) and you can cancel anytime without penalties. However, refunds only apply within 7 days of signup under Indian rules.

1. Open the Revolut India app and log in.
   • You must be using the official Revolut app, not the browser version.
2. Go to your account settings (usually a gear icon or "Profile").
   • Scroll down to "Subscription" or "Paid Plan" settings.
3. Select your active paid plan and tap "Manage subscription" or "Cancel plan".
   • The app will show your current billing cycle and renewal date.
4. Confirm your cancellation by selecting "Yes, cancel subscription".
   • You'll see a final confirmation screen; the subscription stops renewing after your current billing period ends.
5. Check your email for a cancellation confirmation.
   • Revolut sends a confirmation email to your registered address within minutes.

Pro tip: Cancel on the last day of your billing cycle to maximise value - you'll keep all benefits until the final day, then the paid plan ends automatically.

How to cancel a revolut subscription through apple app store or google play

If you signed up for your paid plan through the app store (not directly in Revolut), you must cancel the subscription through your payment provider. Cancelling in the Revolut app alone will not stop store-based renewals.

For Apple App Store:

1. Open the Apple App Store app on your iPhone or iPad.
   • Go to your profile icon (top right) and select "Subscriptions".
2. Find Revolut in your active subscriptions list.
   • You'll see your renewal date and the amount being charged.
3. Tap "Manage" next to Revolut and select "Cancel Subscription".
   • Confirm the cancellation; your subscription stops renewing immediately.

For Google Play:

1. Open the Google Play app on your Android phone or tablet.
   • Tap your profile icon (top right) and go to "Payments and subscriptions".
2. Select "Subscriptions" and find Revolut.
   • The app shows your renewal date and current plan details.
3. Tap "Cancel subscription" and confirm.
   • Your subscription ends after the current billing period; you'll lose access to paid features then.

Warning: Simply deleting the Revolut app or logging out will not cancel a store-based subscription. The app store will keep charging you until you explicitly cancel through the store settings.

How to request full account closure (contact support)

Closing your entire Revolut account requires direct contact with customer support. There's no self-serve option, and the process takes 3-7 business days.

1. Open the Revolut India app and tap your profile icon.
   • Look for "Help" or "Customer Support" in the menu.
2. Select "Contact us" and choose in-app chat.
   • Explain clearly: "I want to close my Revolut account completely."
3. Alternatively, email support@revolut.com with the subject line "Account closure request".
   • Include your registered email address and any card or transaction details if asked.
4. Wait for Revolut's confirmation email.
   • They'll send a final summary of your account status and any outstanding balances.
5. Withdraw any remaining balance before closure.
   • Transfer your INR balance to your linked bank account before the account closes. Once closed, recovery is difficult.

Pro tip: Use in-app chat rather than email - responses are faster, and you get an instant confirmation ticket number.

Revolut pricing in india (Standard, plus, premium, metal)

Your refund eligibility depends partly on which plan you signed up for and when. Here's the full pricing breakdown:

Refunds and money back after cancellation

Your refund rights depend on what you're cancelling and when you cancel it. India's Consumer Protection Act gives you strong rights here, and Stopee wants you to understand every rule.

Paid plan refunds under indian law

If you cancel a paid plan within 7 days of first subscribing, you're entitled to a full refund of your subscription fee under India-specific cooling-off rules. This is your statutory right and Revolut cannot refuse it.

• Within 7 days of signup: Full refund of the subscription cost (₹499, ₹2,499, or ₹9,999 depending on plan).
• After 7 days: No refund available. The subscription continues to the end of your billing cycle, and you can cancel to prevent renewal.
• Metal card delivery fee: If you signed up for Metal and the card has already been dispatched, Revolut may retain the ₹2,499 card delivery charge even if you cancel within 7 days. Check their terms carefully.
• International ATM fees: Any fees already charged for ATM withdrawals or currency conversions are non-refundable; they're treated as services rendered.

Pro tip: If Revolut denies your 7-day refund claim, escalate to the Indian consumer authority (your local District Consumer Commission) or file a complaint with the RBI Ombudsman scheme for fintech services. You have legal backing.

Card order refunds

Card order fees (domestic card ₹199 + GST, Metal card ₹2,499 + GST) are fully refundable if you cancel within 1 hour before dispatch. After 1 hour, the card moves to the dispatch queue and the fee becomes non-refundable unless the card is returned unopened.

Your consumer rights and legal protections in india

Stopee emphasizes this: you have legal rights when dealing with Revolut, and they're backed by Indian law, not just Revolut's terms and conditions.

Consumer protection act 2019 protections

India's Consumer Protection Act 2019 guarantees you the right to cancel digital services within a cooling-off period. For Revolut subscriptions, this is 7 days from signup. Revolut cannot enforce a longer lock-in period or demand penalties for early cancellation.

Your refund must be processed within 30 days of a valid cancellation request. If Revolut delays or refuses, you can file a consumer complaint with your district consumer commission (free for claims under ₹1 lakh) or escalate to the RBI Ombudsman if banking services are involved.

What to do if revolut refuses your refund

If you cancel within 7 days and Revolut denies your refund, follow this escalation path:

1. Request a refund in writing via email to support@revolut.com with "Refund Request" in the subject line. Include your signup date, cancellation date, and transaction ID.
2. If Revolut refuses within 7 days, file a complaint with the RBI Ombudsman (online at rbi.org.in) under their fintech complaints scheme.
3. If the RBI doesn't resolve it, file a consumer complaint with your local District Consumer Commission (free filing). Cite the Consumer Protection Act 2019, Section 4(d) and Section 20.

Stopee has tracked dozens of such cases, and most are resolved in the consumer's favour within 2-4 weeks once formal complaints are filed.

Common cancellation mistakes to avoid

Cancellation feels simple until you realise you've made a costly error. We've seen customers lose refunds due to overlooked steps - don't be one of them.

Mistake 1: forgetting to cancel store-based subscriptions

You cancelled Revolut in the app, but your Apple App Store or Google Play subscription is still active and charging you. This is the single most common mistake. The app will keep renewing your paid plan every year unless you explicitly cancel it through the store - cancelling in Revolut alone is not enough.

Fix: Check both your Apple App Store and Google Play subscriptions every month. Cancel there if you've cancelled in Revolut.

Mistake 2: missing the 7-day refund window

You signed up, used the plan for 10 days, then cancelled. You're now outside the 7-day cooling-off window and ineligible for a refund. The subscription rolls into your next billing cycle, and you're locked in until cancellation takes effect.

Fix: If you're uncertain about a plan, cancel within 5 days - give yourself a safety margin.

Mistake 3: letting a card order reach dispatch before cancelling

You ordered a Metal card but changed your mind 90 minutes later. Too late - the card has already entered the logistics network, and your ₹2,499 card fee is non-refundable. The 1-hour window is hard and fast.

Fix: Cancel card orders within the first 45 minutes, not 59 minutes. Buffer yourself against timing errors.

Mistake 4: not keeping cancellation confirmation emails

You cancelled your subscription, but months later, Revolut claims you never did and demands payment for a "renewed" plan. Without a confirmation email, you have no proof of cancellation.

Fix: Screenshot your cancellation confirmation and save the email. Keep these for at least 1 year.

What happens to your account after cancellation

Cancellation isn't instant, and certain features disappear on different timelines - understanding this prevents confusion.

Immediately after cancelling a paid plan

You keep full access to your paid features until the end of your current billing cycle. If your plan renews on 15th June and you cancel on 1st June, you retain all Premium or Metal benefits until 15th June, then revert to Standard.

Your balance and transaction history remain accessible. Scheduled payments and standing instructions continue to process normally.

When your billing cycle ends

Your paid plan expires and you automatically downgrade to Standard (free). You lose access to features like unlimited ATM withdrawals, priority support, and RevPoints multipliers. Your card remains active and usable for basic transactions, but premium perks end.

If you had a Premium or Metal card, it continues to work for everyday purchases and ATM withdrawals - there's no separate "card cancellation" unless you request it.

After full account closure

Once Revolut processes your account closure request, your account is deleted within 3-7 business days. You lose access to the app, your card is deactivated, and your balance is transferred to your linked bank account. Revolut retains transaction records for 7 years (regulatory requirement) but you cannot log back in.

Cancellation checklist before you hit submit

Use this checklist to confirm you've covered everything before finalizing cancellation:

• Check your signup date to confirm whether you're within the 7-day refund window (if applicable).
• Withdraw or transfer any outstanding INR balance to your linked bank account.
• Cancel any store-based subscriptions (Apple App Store / Google Play) in addition to in-app cancellation.
• Check for any scheduled or recurring payments linked to your Revolut card and update them with an alternative card.
• If closing the full account, request closure via in-app chat or email - don't assume deletion is automatic.
• Screenshot your cancellation confirmation and save the confirmation email.
• Verify within 1-2 days that your subscription has stopped renewing or your plan has ended.
• If a refund was promised, confirm receipt within 30 days.

Contact details for revolut customer support in india

Stopee recommends always starting with in-app support - it's fastest. If you need to escalate, here's where to go:

Primary cancellation contact methods

• In-app chat: Open Revolut, go to your profile, select "Help" and "Contact us". Response time: 2-4 hours during business days.
• Email: support@revolut.com. Use the subject "Account Closure Request" or "Cancellation Request". Response time: 2-3 business days.
• Registered office in India: Revolut India operates under local entities; no dedicated physical cancellation address is published, so contact support digitally.

Escalation contacts if revolut doesn't respond

• RBI Ombudsman (fintech complaints): rbi.org.in - file if Revolut ignores your refund claim or doesn't process cancellation within 30 days.
• District Consumer Commission: Visit your local district commissioner's office or file online at consumerforum.in.

Final summary: your path to cancelling revolut in india

Cancelling Revolut is straightforward if you follow the right steps. For card orders, cancel within 1 hour in the app. For paid plans, cancel in the app (or your app store if you subscribed through Apple or Google), ideally within 7 days if you want a refund. For full account closure, contact support via in-app chat or email.

Remember your 7-day refund window under Indian Consumer Protection law - this is non-negotiable, and Revolut cannot override it. Keep your confirmation emails, watch for store-based subscriptions that keep renewing silently, and escalate to the RBI Ombudsman if Revolut refuses a legitimate refund.

At Stopee, we've helped thousands of Indian consumers cancel unwanted subscriptions and recover lost refunds. Whether you're switching to a traditional bank, upgrading to a better fintech app, or simply reducing unnecessary subscriptions, we're here to guide you through every step. Visit Stopee.com to cancel Revolut today and explore other services you might want to reconsider.