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Cancel Revolut: Step-by-Step Guide
How to cancel revolut in singapore and protect your money
Why you might want to cancel revolut
Deciding to cancel Revolut is a personal choice, and we understand that circumstances change. You might be moving away from Singapore, switching to another digital bank, or simply looking to simplify your financial apps. Whatever your reason, Stopee is here to walk you through the process with clarity and confidence.
When cancellation makes sense
You might cancel if you are no longer using the platform's core features, prefer a local bank with branch support, or have found a competitor that better suits your spending habits. Some users cancel after a free trial period ends or when they realize premium plan fees do not align with their usage.
The good news is that cancelling Revolut is straightforward, and you have consumer rights in Singapore that protect you during the process. Stopee has helped thousands of consumers navigate subscription cancellations, and we want to ensure you do not miss out on refunds you are entitled to.
What you need to know before cancelling
Cancelling your paid plan is different from closing your account entirely. If you only cancel a premium subscription, your free Revolut account remains open unless you request full closure. This distinction matters because it affects your access to features and any refunds you might claim.
Understanding revolut's pricing and plans
Revolut offers multiple subscription tiers, each with different benefits and costs. Before you cancel, knowing what you are paying for will help you decide if downgrading to the free plan suits your needs better.
Revolut plan options in singapore
Revolut operates a freemium model with optional paid tiers. The free plan gives you basic multi-currency card access, money transfers, and budgeting tools. Paid plans add premium features such as higher transfer limits, travel insurance, cashback rewards, and priority customer support.
Plan names and pricing change frequently in Singapore. Always verify current fees directly within the Revolut app or on Revolut's official website before making your cancellation decision. Do not rely on outdated third-party information; pricing can shift without warning.
| Plan type | Monthly cost (SGD) | Best for | Cancellation impact |
|---|---|---|---|
| Free | $0 | Basic users | No paid features to lose |
| Standard paid | Verify in app | Regular travellers | Premium benefits end at billing cycle |
| Premium paid | Verify in app | Frequent international use | Full feature access stops post-cycle |
| Business plan | Verify in app | Business owners | Business account may remain open |
Hidden fees and charges to watch for
Some promotional offers include trial periods or discounted rates. If you signed up for a promotional rate, cancelling early might trigger charges or forfeit any cooling-off refund rights. Keep your confirmation email or receipt showing the exact start date and terms of your promotion.
Physical items like cards may incur manufacturing or delivery fees that cannot be refunded, even within the 14-day cooling-off period. Check your terms and conditions to understand what costs are attached to your specific plan.
How to cancel your revolut subscription
The method you use to cancel depends on how you set up your subscription. Stopee breaks down each pathway so you cancel through the right channel and avoid subscription traps.
Cancel a subscription paid through apple app store
If Revolut charged your Apple account for a premium plan, you must cancel in Apple's settings. Simply deleting the Revolut app or requesting cancellation from Revolut directly will not stop Apple from billing you.
- Open the App Store on your iPhone or iPad.
- Tap your profile icon in the top right corner.
- Select "Subscriptions" from the menu.
- Look for Revolut in the active subscriptions list.
- Tap on the Revolut subscription.
- Review the billing date and plan details.
- Tap "Cancel subscription" or "Remove" at the bottom of the screen.
- Confirm your cancellation when prompted.
- Take a screenshot of the cancellation confirmation.
- You will need this as proof if you later claim a refund.
Pro tip: If you cancelled within 14 days of your first charge, request a refund from Apple immediately. Apple refunds app store subscriptions more readily than the service provider itself.
Cancel a subscription paid through google play
Android users who subscribed through Google Play face the same situation: only Google Play can stop the recurring charges.
- Open the Google Play Store app on your Android phone.
- Tap your profile icon in the top right.
- Select "Manage subscriptions" from the menu.
- Scroll through the list to find Revolut.
- Tap on the Revolut subscription entry.
- Check your current billing cycle and renewal date.
- Tap "Cancel subscription" at the bottom.
- Google will ask why you are cancelling; your answer is optional.
- Confirm the cancellation.
- Screenshot the confirmation page for your records.
Warning: Google Play cancellations take effect immediately, but your access to premium features will continue until the end of your current billing cycle. Do not assume you have lost access right away.
Cancel directly within the revolut app (personal accounts)
If you subscribed directly through Revolut and your billing goes to a Revolut or linked payment method, you can cancel inside the app.
- Open the Revolut app on your phone.
- Log in to your account if needed.
- Navigate to your account settings.
- This is usually a profile icon or three-line menu at the top or bottom.
- Look for "Subscriptions," "Plans," or "Billing" in the settings menu.
- Tap on the section that displays your current plan.
- Select the paid plan you want to cancel.
- Review the cancellation terms and effective date.
- Tap "Cancel subscription" or "Downgrade to free."
- Confirm the cancellation by tapping the final prompt.
- Take a screenshot of the confirmation screen.
- Revolut should send an email confirmation within minutes.
Pro tip: Cancelling inside the Revolut app usually offers a confirmation email immediately. If you do not receive one within 10 minutes, take a screenshot of the in-app confirmation as backup proof.
Cancel a revolut business plan
Business accounts operate under slightly different rules. Cancellation steps are similar but may require additional steps depending on your account setup.
- Open the Revolut app and log in with your business account credentials.
- Ensure you have permissions to manage billing.
- Go to Settings and find "Billing" or "Plan management."
- Business plans are sometimes filed under a separate section.
- Locate your current business plan and tap "Change plan" or "Cancel."
- Review any early termination clauses that may apply.
- Confirm the cancellation.
- Request written confirmation via email from Revolut if available.
- Keep records showing your business name and account number.
- Business refunds sometimes require additional verification.
Warning: Business plan terms are often more restrictive than personal plans. Some business contracts may include early termination fees or longer notice periods. Check your contract before cancelling.
Your consumer rights and cooling-off period in singapore
Singapore's Consumer Protection (Fair Trading) Act and common digital subscription practices protect you during cancellation. Stopee wants you to understand these rights so you claim any refunds you are owed.
The 14-day cooling-off rule
You have the right to cancel most digital subscriptions within 14 days of purchase and receive a full refund of the subscription fee itself. This cooling-off period applies to many Revolut premium plans sold in Singapore, though some exclusions exist.
The 14-day clock starts from the date you first agreed to the subscription, not from the first charge. If you signed up on January 5 and were first charged on January 10, your cooling-off period ends on January 19.
- Full refund of the subscription fee is your baseline right.
- Physical items such as card manufacturing or delivery costs may be deducted.
- Promotional discounts do not extend the cooling-off period unless stated in the offer.
- Some services with trial periods trigger the 14-day countdown from the trial start date.
Refunds after the cooling-off period
Once 14 days have passed, Revolut is under no obligation to refund amounts you have already paid for the current billing period. You downgrade to the free plan instead, but future charges stop immediately.
Some plan terms mention early termination fees or "administration charges" equivalent to one or more monthly payments. These are rare in consumer plans but more common in business contracts. Always read the fine print before cancelling.
What to do if revolut refuses to refund you
If Revolut denies a refund you believe you deserve, you have escalation options. Singapore's Monetary Authority (MAS) oversees payments services, and you can lodge a complaint if Revolut violates its obligations.
Document every step: save confirmation emails, screenshots of cancellation requests, and payment records. Stopee recommends keeping these for at least 12 months after cancellation.
What happens after you cancel
Cancelling your premium subscription does not mean your account disappears or that Revolut deletes your data. Understanding what you retain and what you lose helps you plan your next steps.
Your access to paid features
When you cancel a premium plan, your paid benefits remain active until the end of your current billing cycle. If you cancel on the 15th of a 30-day cycle that ends on the 25th, you keep premium access until the 25th.
After the cycle ends, you automatically drop to Revolut's free tier. Your free account gives you basic card functionality, single-currency transfers, and budgeting tools, but premium perks like travel insurance or cashback stop.
Your account and personal data
Cancelling a subscription does not close your Revolut account. Your personal details, transaction history, and saved payment methods remain in the system unless you explicitly request account closure.
If you want to fully remove yourself from Revolut, you must separately request account deletion. This is different from downgrading from a premium plan. You can cancel the paid subscription and keep the free account, or request complete account closure if you prefer.
Pro tip: Before requesting full account closure, ensure you have no active cards, pending transfers, or outstanding balances. Revolut may refuse to close an account with unresolved transactions.
Your revolut card and balance
Your Revolut card remains valid after you cancel the premium plan. Any money in your Revolut wallet stays in your account and you can access it via the free plan.
If you want to deactivate your card completely, you can do so in the app settings. Stopee recommends withdrawing any remaining balance to your linked bank account before account closure to avoid complications later.
Common mistakes when cancelling revolut
We know cancellations can feel stressful, especially when you are managing multiple subscriptions. Here are the pitfalls we see most often, so you avoid them.
Deleting the app without cancelling in the app
Removing the Revolut app from your phone does not cancel your subscription. Billing continues in the background, and you will keep receiving charges every month until you formally cancel in the app or through your payment provider.
Always cancel inside the Revolut app, on your app store account, or through your bank's payment settings before deleting the app itself.
Not capturing proof of cancellation
Screenshots and confirmation emails are your only evidence if Revolut later claims you did not cancel. Without proof, disputing a charge becomes much harder.
Stopee recommends screenshotting both the cancellation confirmation and the timestamp. Save these to your phone or a cloud storage service you can access later.
Forgetting to check the calendar
If you cancel on day 16 of a 14-day cooling-off period, you lose your refund right. Mark the exact end date of your 14-day window in your phone calendar the moment you subscribe.
Cancelling through the wrong channel
Contacting Revolut support to cancel an app-store subscription will not work. The app store must process the cancellation. Contacting Revolut about an in-app subscription to request action from Apple or Google is also ineffective.
Match your cancellation method to where you subscribed. This is the single most common source of failed cancellations.
Not reading the cooling-off terms for promotional offers
Some promotional subscriptions have different cooling-off rules than regular plans. If you signed up for a "three months at half price" offer, the cooling-off clock might run from the promotional offer date, not the subscription start date.
Cancellation checklist for revolut
Use this checklist to ensure you cancel cleanly and avoid surprise charges.
| Task | Status | Notes |
|---|---|---|
| Identify where you subscribed (app store vs. in-app) | ☐ | Check your payment method or first confirmation email |
| Note your subscription start date | ☐ | This determines your 14-day cooling-off deadline |
| Cancel in the correct location | ☐ | App store, in-app, or bank settings |
| Screenshot the cancellation confirmation | ☐ | Save with the date and time visible |
| Wait for confirmation email from Revolut | ☐ | Should arrive within 10 minutes |
| Check your next billing date | ☐ | No charge should appear after cancellation |
Why stopee helps you cancel confidently
Cancelling digital subscriptions in Singapore can feel confusing, especially when services layer their terms across multiple platforms. Stopee has helped thousands of consumers cancel subscriptions like Revolut, claim refunds they deserve, and avoid dark patterns that keep you paying.
Our guides walk you through each step, flag the common traps, and arm you with consumer rights so you never leave money on the table. Whether you cancel within the cooling-off period or after, Stopee ensures you understand your options and take action with confidence.
Contact revolut if you need further help
If you encounter problems during cancellation or need to escalate a refund dispute, reach out to Revolut directly through these channels.
Revolut singapore contact details
Revolut Technologies Singapore Pte. Ltd. is registered at 36 Robinson Road, Singapore. This is the official registered office for legal correspondence and formal complaints.
In-app support is usually the fastest way to reach Revolut's customer service team. Open the app, navigate to Help or Support, and describe your issue. Response times are typically within 24 to 48 hours.
If in-app support does not resolve your issue, escalate to the Monetary Authority of Singapore (MAS) with your screenshots, emails, and cancellation proof. Stopee has walked through thousands of consumer disputes, and having clear documentation is the strongest position you can take into any escalation.
Cancelling Revolut should be straightforward, and your consumer rights in Singapore protect you throughout the process. Stopee is here to remind you that you are in control of your subscriptions, your money, and your financial future.