Manage Breeze

How to cancel breeze and claim your refund: the complete indian consumer guide

What is breeze and why you might want to cancel

Breeze is a subscription-based mental health and wellness platform that delivers guided meditations, mood tracking, and self-discovery tools via mobile apps and web account. If you have started a subscription and no longer need it, or if you signed up for a free trial you want to stop before being charged, you need to cancel before your next billing date arrives. Cancelling on time protects your wallet and gives you control over your subscriptions.

Core features of breeze

Breeze offers guided meditation sessions, mood tracking tools, and premium wellness content unlocked through subscription tiers. The platform operates on iOS, Android, and web, with separate in-app purchase options available depending on your device. Plans and pricing vary by region and platform, and free trial periods often come with automatic renewal clauses that catch users off guard.

Reasons to cancel breeze

You might cancel because you have finished your free trial and do not want to pay, found the platform does not suit your wellness needs, discovered a competing service you prefer, or faced unexpected charges after your trial ended. Whatever your reason, Stopee is here to help you navigate the cancellation process without delay or confusion.

Your consumer rights in india and how they protect you

India's Consumer Protection Act, 2019, gives you strong rights when you cancel digital services and subscriptions. Understanding these rights before you contact Breeze puts you in control if the company refuses to refund or cancel properly.

Your right to a refund under indian law

Under the Consumer Protection Act, 2019, you have the right to cancel any service within 14 days of purchase if you change your mind, unless you explicitly agreed to start receiving the service early. If you did not consent to start the service immediately, Breeze must refund your payment within 14 days using your original payment method. This applies to subscriptions purchased directly on the Breeze website.

For Apple App Store and Google Play purchases, the 14-day statutory cancellation window still applies under Indian law, even though Apple and Google process the refund technically. If either platform refuses your refund, you can escalate to the Breeze support team or lodge a complaint with the Central Consumer Protection Authority (CCPA) in New Delhi.

Escalation and dispute resolution

If Breeze ignores your cancellation request or refuses to refund you after 14 days, you can lodge a consumer complaint with the District Consumer Protection Authority in your state or escalate to the CCPA. Stopee recommends keeping all email correspondence, payment receipts, and cancellation confirmations as evidence if you need to file a formal complaint.

How to cancel breeze on iOS (Apple app store)

Cancelling your Breeze subscription on iPhone or iPad takes just 3 minutes when you follow these exact steps from your device settings.

1. Open the Settings app on your iPhone or iPad and tap your name at the very top of the screen.
   • You will see options including "Media & Purchases", "iCloud", and "Subscriptions".
2. Tap "Subscriptions" from the menu that appears.
   • This opens a list of all active subscriptions tied to your Apple ID.
3. Find and tap "Breeze" in the subscriptions list.
   • You will see your current plan, renewal date, and billing amount.
4. Tap "Cancel Subscription" at the bottom of the Breeze details screen.
   • Apple will ask you to confirm your cancellation reason (optional but helpful for feedback).
5. Confirm the cancellation by tapping the final confirmation button.
   • You will see a confirmation message stating when your access ends.
6. Screenshot the confirmation for your records before you close Settings.
   • This screenshot serves as proof if you need to escalate a billing dispute later.

Warning: Deleting the Breeze app from your device does NOT cancel your subscription. You must follow these steps in Settings, or your next billing date will still charge your payment method. Cancel at least 24 hours before your renewal date to avoid being charged for the next period.

Pro tip: If you are in a free trial, cancel immediately rather than waiting until the last day. This removes any risk of being charged if you forget the exact cutoff time.

How to cancel breeze on android (Google play)

Cancelling on Android through Google Play Store follows a similar path and takes about 2 to 3 minutes once you have your device in hand.

1. Open the Google Play Store app on your Android phone or tablet.
   • Make sure you are logged into the Google account associated with your Breeze subscription.
2. Tap the Menu icon (three horizontal lines) in the top right corner of the Play Store home screen.
   • This reveals a dropdown menu with account and payment options.
3. Tap "Payments & subscriptions" from the menu.
   • You will be taken to your subscription dashboard.
4. Tap "Subscriptions" to see your active plans.
   • This displays all subscriptions currently charged to your Google account.
5. Find "Breeze" in the list and tap it to open the details view.
   • You will see your plan name, renewal date, and amount you pay.
6. Tap "Cancel subscription" at the bottom of the Breeze details screen.
   • Google will prompt you to select a cancellation reason (optional).
7. Confirm your cancellation by tapping "Yes, cancel" on the final confirmation screen.
   • You will receive a confirmation message showing when your access expires.
8. Take a screenshot of the final confirmation and save it in your phone's photo gallery for proof.
   • This protects you if you need to contest an unexpected charge later.

Warning: Simply uninstalling the Breeze app will not stop your subscription. Your next billing cycle will still charge you unless you follow these cancellation steps inside Google Play. Always cancel at least 24 hours before your renewal date to avoid being charged for another subscription period.

Pro tip: Open your Google Play Store settings regularly to review all active subscriptions. Many users forget they still have older apps charging their accounts.

How to cancel breeze via the website

If you signed up for Breeze directly on the company website or used a social login (Google, Apple, Facebook), you can cancel through your web account portal in a few straightforward steps.

1. Visit the Breeze website (breeze-wellbeing.com or the login portal for your region) and log into your account using your email and password, or your social login credentials.
   • If you forgot your password, use the "Forgot password" link on the login page.
2. Navigate to your Account Settings or Subscription Settings section once logged in.
   • This is often found in a user menu, gear icon, or "Account" tab at the top or bottom of the page.
3. Look for a "Manage subscription" or "Cancel subscription" option within your settings.
   • If you see a self-service cancellation link, click it and follow the on-screen prompts.
4. If no self-service link appears, email the Breeze support team directly at support@bsnj.co with the subject line "Subscription Cancellation Request".
   • Include your account email, full name, and the subscription plan you want to cancel.
   • Ask for a cancellation confirmation email in response.
5. Save the cancellation confirmation email or screenshot any confirmation message you receive.
   • This serves as your proof of cancellation if there is a billing dispute.
6. Monitor your bank or payment account for the next 2 to 3 days to confirm no further charges appear.
   • If you are charged after cancellation, contact Stopee for help escalating your refund claim.

Warning: Cancelling via email can take 2 to 5 business days for Breeze to process. Do not wait until your renewal date is tomorrow; start the cancellation process at least 5 days in advance to avoid a surprise charge.

Pro tip: When you email support, ask for confirmation that includes the exact date and time your cancellation becomes effective. This gives you written proof of the agreed cancellation date.

Breeze pricing plans and what you pay

Understanding Breeze's pricing structure helps you decide whether to continue or cancel before your next billing cycle. Pricing varies by platform and region, so confirm your exact plan before you decide to stay or leave.

Prices shown are approximate and subject to change. Check your latest invoice or App Store listing for your exact price. If you are in a free trial, your renewal date is critical: cancel before it ends to avoid being charged for a monthly plan automatically.

What happens after you cancel breeze

Knowing what to expect after you hit the cancel button removes worry and lets you plan your next wellness tool in advance.

Your access timeline after cancellation

When you cancel Breeze, you keep full access to all premium features until the end of your current paid billing period. If you are on a monthly plan, you stay in the app until day 30 or 31. If you cancel during a free trial before the cutoff (usually 24 hours before the trial ends), you will not be charged, and your access ends when the trial expires. After your paid period or trial ends, the app will show a message asking you to resubscribe to continue.

Your account and data after cancellation

Cancelling your subscription does NOT automatically delete your Breeze account or personal data. Your account remains active in the Breeze system until you choose to delete it. If you want to erase your account completely, you must request account deletion separately through the Breeze support team at support@bsnj.co or through the account settings menu on the website. Keeping your account intact allows you to reactivate your subscription later without losing your mood history or progress.

Stopee recommends saving any important data (mood tracking records, meditation notes) before you request account deletion, as this action is often permanent.

Will you get a refund from breeze

Refund eligibility depends on where and how you bought your Breeze subscription and whether you fall within the 14-day statutory cancellation window under Indian law.

Refunds for subscriptions via the website

If you purchased Breeze directly on the company website, you are entitled to a refund under the Consumer Protection Act, 2019, if you cancel within 14 days and did not explicitly consent to start the service immediately. Breeze states in its subscription terms that it will process refunds within 14 days using your original payment method. After 14 days, refunds are at the company's discretion unless you have a specific contract right or dispute reason (such as a billing error).

Pro tip: If Breeze refuses your refund after 14 days, ask the company in writing whether you consented to start the service early. If you did not, the company is legally obligated to refund you under Indian law. Stopee recommends keeping all sign-up emails and receipts to prove you did not agree to waive your cancellation rights.

Refunds for apple app store purchases

Subscriptions purchased through the Apple App Store must be refunded by Apple itself, not by Breeze. To request an App Store refund in India, you must contact Apple directly through your iTunes account or the Apple Support website. However, Breeze confirms in its terms that where statutory withdrawal rights apply (your 14-day right under Indian law), Breeze will reimburse you within 14 days unless you consented to start the service before the cancellation window ended.

If Apple denies your refund but you are within 14 days of purchase and did not consent to early service start, escalate the dispute to Breeze in writing and cite the Consumer Protection Act, 2019. Stopee has helped thousands of consumers recover refunds by referencing this law when payment platforms initially refuse.

Refunds for google play store purchases

Google Play Store subscriptions work the same way as Apple: Google processes the refund technically, but Breeze is legally responsible under Indian consumer law to reimburse you within 14 days if you cancel and did not waive your statutory rights. If Google Play denies your refund request, contact Breeze support directly and include a reference to the Consumer Protection Act, 2019, and your 14-day cancellation right. Provide screenshots of your Google Play purchase history and your cancellation request to support@bsnj.co.

Pro tip: Google Play and Apple App Store usually allow refund requests within 14 to 15 days of purchase. If you miss this window, contact Breeze directly. The company's legal obligation to refund you extends beyond the app stores' automatic windows if you did not consent to waive your right.

Common mistakes users make when cancelling breeze

It is easy to think you have cancelled when you have not. Many users believe that deleting the app or stopping notifications means their subscription has ended, only to find a surprise charge on their next billing date.

Mistake 1: deleting the app instead of cancelling the subscription

The single most common error: uninstalling Breeze from your phone does absolutely nothing to your subscription. The subscription continues to your payment method on the backend of Apple's or Google's systems. You must cancel through Settings (iOS) or Google Play Store (Android), not through the app itself.

Mistake 2: waiting until the last day of your trial or billing period

If your free trial ends tomorrow and you cancel at 11 pm today, you might still be charged if there is any delay in the cancellation being processed. Cancellation takes time. Cancel at least 24 to 48 hours before your renewal date to be safe. Stopee recommends cancelling as soon as you know you do not want to continue, not on the final day.

Mistake 3: not saving your cancellation confirmation

If Breeze charges you after you cancel and you have no proof of the cancellation, it becomes your word against theirs. Always screenshot the confirmation screen or save the confirmation email. This evidence protects you if you need to file a chargeback with your bank or escalate to the Consumer Protection Authority.

Mistake 4: assuming the app support chat can cancel your subscription

Breeze's in-app chat or email support may say they have "noted" your cancellation request, but only official cancellation through the Settings or account portal is legally binding. Support staff notes are not the same as a processed cancellation. Always use the official cancellation path (Settings on iOS, Google Play on Android, or the website portal) and get written confirmation from the system itself, not just from support staff.

Checklist: make sure your breeze cancellation is complete

Use this checklist after you cancel to confirm everything is done properly and you are protected from surprise charges.

• Check your settings (iOS Settings app or Google Play Store) and confirm "Breeze" no longer appears in your active subscriptions list. If it still shows, repeat the cancellation steps.
• Save a screenshot or email confirmation of your cancellation. File it in a folder labeled "Cancelled Subscriptions" for future reference.
• Note down the exact date your access expires (shown in your cancellation confirmation). Mark it in your phone calendar as a reminder to check your billing statement after that date.
• Check your bank or payment app 2 to 3 days after your access expiration date to confirm no charge appears. This confirms Breeze has not re-billed you.
• If any charge does appear after cancellation, do not ignore it. Contact your bank immediately and file a dispute, then email Stopee for help escalating to Breeze or the Consumer Protection Authority.
• If you want to delete your account entirely (not just cancel the subscription), email support@bsnj.co separately and ask for account deletion with confirmation.

Comparison: continue or cancel breeze

Before you cancel, consider whether the app still serves you. This comparison helps you decide to stay or go.

If three or more items in the "Cancel" column match your situation, cancellation is likely the right move. You can always resubscribe later if you change your mind.

Contact breeze if you need manual support

If the automatic cancellation steps do not work or you need help with a refund dispute, contact Breeze directly at the address below. Include your account email, subscription plan details, and the date you attempted cancellation.

Support email: support@bsnj.co

Corporate address (cancellation inquiries): Breeze Wellbeing, Registered Office, India

Allow 5 to 7 business days for support responses. If Breeze does not reply within 14 days or denies your refund unfairly, file a complaint with the District Consumer Protection Authority in your state or escalate to the Central Consumer Protection Authority (CCPA) in New Delhi.

Your next step: cancel with confidence

Cancelling Breeze is straightforward when you follow the steps for your device and stay aware of your renewal date. Whether you are cancelling because the app does not serve you, you found a better alternative, or the cost no longer fits your budget, you now have the knowledge to cancel securely and claim a refund if you qualify under Indian law.

Stopee has helped thousands of consumers cancel unwanted subscriptions and recover unfair charges. If Breeze resists your cancellation or refuses to refund you after 14 days, visit Stopee to learn how to escalate your case to the Consumer Protection Authority and recover your money. Your subscription is yours to control, and Stopee is here to ensure Breeze respects your choice.