Manage Audiomack

How to cancel audiomack and protect your wallet in india

What audiomack is and why you might want to leave

Audiomack is a music streaming platform that lets you discover, share, and promote music across a free ad-supported tier and paid premium options. The service attracts independent artists and listeners who value a more open music ecosystem, but if it no longer fits your listening habits or budget, you have the right to cancel without penalty. At Stopee, we help thousands of Indian consumers understand exactly how to exit subscriptions cleanly, and Audiomack cancellation is simpler than you might think.

Core features and what you lose when you cancel

Audiomack's paid premium tier removes advertisements, unlocks offline listening, and adds advanced audio controls like equaliser presets and hi-fi listening options. Creators benefit from upload features and a Supporters Program (paid tokens) that let fans directly support their favourite artists. When you cancel, you keep your account, uploads, and playlists forever, but you revert to the free tier with ads and limited features once your paid period ends.

Why indian music listeners cancel audiomack

Budget constraints are real-at ₹59 per month for premium, or ₹199 for the Platinum tier, those costs add up. You might also discover a competing service suits your music taste better, or you simply no longer have time to justify a paid subscription. Whatever your reason, cancelling is your right, and Stopee exists to make sure you exit without hidden charges or confusion.

Audiomack pricing in india and what you're paying for

Before you cancel, understand exactly what you're paying and whether a cheaper plan makes sense for you.

Hidden costs and billing traps

Audiomack's pricing appears transparent in the app, but watch for auto-renewal. Monthly plans renew automatically every 30 days unless you cancel before the cycle ends. Day and week passes are non-recurring but easy to forget if you've enabled one-click purchasing. Supporter Program tokens (Gold, Platinum, Orange tiers) are final sales-non-refundable-and Audiomack treats these as donations rather than subscriptions, so cancellation rules do not apply. At Stopee, we've helped users avoid accidental token purchases by clarifying this distinction upfront.

How to cancel audiomack on iOS via the app store

If you subscribed through Apple's App Store, you must cancel through iOS Settings, not the Audiomack app itself-Apple controls all App Store subscription management.

1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the top of the screen.
   • If you see "Sign in with Apple," tap that instead and sign in with your Apple ID.
3. Select Subscriptions.
   • You'll see all active and recently cancelled subscriptions here.
4. Find and tap Audiomack in the list.
5. Tap Cancel Subscription.
   • A confirmation screen will appear; confirm you want to cancel.
6. Verify the cancellation by checking the subscription status-it should now show "Subscription Cancelled."

Pro tip: Screenshot the cancellation confirmation. If Apple or Audiomack later disputes your cancellation, you have proof.

Warning: Apple handles all refunds for App Store subscriptions. Audiomack cannot issue refunds for purchases made through Apple, even if you cancel within hours of subscribing. You must request refunds directly from Apple Support via the App Store.

How to cancel audiomack on android via google play

Android users who subscribed through Google Play must cancel in the Play Store app-Audiomack's in-app cancellation does not apply to Play Store subscriptions.

1. Open the Google Play Store app.
2. Tap your profile icon in the top-right corner.
   • It appears as a circle with your photo or initial.
3. Select Payments and subscriptions.
   • You may see "Manage subscriptions" or "Subscriptions" depending on your app version.
4. Tap Subscriptions.
5. Find Audiomack and tap it.
   • Scroll down if Audiomack is not immediately visible.
6. Select Cancel subscription.
   • Google Play will ask you to confirm and may offer a discount to stay-you can ignore this.
7. Confirm cancellation by tapping the final Cancel button.

Pro tip: Google Play offers a refund window-usually 48 hours from subscription purchase. If you cancel within this window, tap "Get refund" when prompted. After 48 hours, no refund is available, even if you cancel immediately.

Warning: Like Apple, Google Play refunds are handled by Google, not Audiomack. If you dispute a charge, contact Google Play support, not Audiomack directly.

How to cancel audiomack on web or through the app

If you subscribed directly through Audiomack's website or in-app (using a debit card, credit card, or digital wallet), you can cancel via the Audiomack account dashboard.

1. Log in to your Audiomack account on the web or open the mobile app.
   • Use the same email and password you registered with.
2. Navigate to your profile or account settings.
   • On web: click your profile icon, then look for "Settings," "Account," or "Manage Subscriptions."
   • On mobile app: tap the menu icon (three lines) or your profile picture.
3. Select Subscriptions or Manage Subscriptions.
4. Find your active plan and tap Cancel Subscription.
5. Confirm the cancellation when prompted.
   • Audiomack may ask for feedback; you can provide it or skip this step.
6. Verify cancellation by returning to your subscription settings-your status should now show "Cancelled" or "Expires on [date]."

Pro tip: Web and in-app cancellations take effect immediately, but your premium access continues until the end of your current billing period. This is important: you are not refunded for the remaining days, but you are not charged again after the cycle ends.

Warning: Some users confuse "cancellation" with "account deletion." Cancelling your subscription does not delete your account, uploads, or playlists-it only stops auto-renewal and downgrades you to free.

What happens after you cancel audiomack

Cancellation can feel uncertain, especially if you're unsure what you lose immediately versus what changes later. Here's the complete timeline.

Access during your paid period

Your premium benefits-ad-free listening, offline downloads, equaliser controls, and hi-fi audio-remain active until the last day of your current billing cycle. If you paid for a monthly plan on 15th January with a 30-day cycle, you keep premium access until 14th February, even though you cancelled on 20th January. This grace period is your safety net: you've paid for the month, so you get the full month.

What changes on expiry

Once your paid period ends, your account automatically reverts to the free tier. Advertisements return to your listening experience. Offline downloads no longer work (though downloaded tracks stay on your device until you manually delete them). Advanced audio presets disappear. Your uploads, playlists, and saved favourites remain accessible-they are never deleted due to cancellation alone.

Billing and renewal

No charge hits your card after your cancellation takes effect. Audiomack will not attempt auto-renewal, and no prorated credits or refunds are issued. You keep what you paid for until the end of the cycle, then access returns to free.

Your data and uploads

All uploads, playlists, followers, and account history stay with your account indefinitely. If you later decide to re-subscribe, you log back in and everything is there. Cancelling premium does not erase your presence on the platform.

Refund policy and your rights under indian consumer law

Understanding Audiomack's refund stance and your rights as an Indian consumer is critical before you lose money to rigid policies.

Audiomack's official refund policy

Audiomack does not refund or credit subscription fees for partial periods. Once your billing cycle begins, the entire amount is non-refundable. Cancellation stops future charges but does not reverse past ones. Supporter Program tokens (Gold, Platinum, Artist Support tiers) are explicitly non-refundable because Audiomack classifies them as donations, not recurring subscriptions.

Refunds for app store and google play purchases

Audiomack is not responsible for refunds on App Store or Google Play purchases. Apple and Google each have their own refund windows and policies:

• Apple App Store: You can request a refund within 14-30 days of purchase (Apple's policy varies). Contact Apple Support via the App Store "Report a Problem" feature or go to reportaproblem.apple.com.
• Google Play: Refunds are typically available within 48 hours of purchase. Open the Play Store, find the charge in your order history, and select "Request refund." Google processes this in minutes.

At Stopee, we recommend you request refunds from the platform where you paid (Apple or Google) rather than Audiomack, because that's where refund authority rests.

Consumer protection act protections in india

India's Consumer Protection Act, 2019 gives you the right to a refund if a service is defective or not delivered as promised. If Audiomack fails to provide the features you paid for (e.g., offline listening doesn't work, the app crashes constantly), you can file a complaint with your state's consumer commission and demand a refund. The cooling-off period for digital services is typically 7-14 days, though Audiomack's terms waive this for token purchases.

If Audiomack refuses to refund a disputed charge and you've exhausted direct communication, escalate to:

• Your state Consumer Disputes Redressal Commission (CDRCS)
• The National Consumer Disputes Redressal Commission (NCDRC) if the claim exceeds ₹1 crore
• RBI's Ombudsman scheme if the charge was made via a credit or debit card and the bank refuses to reverse it

Stopee has guided consumers through these escalations, and regulators take digital subscription disputes seriously in India.

Common mistakes people make when cancelling audiomack

Cancelling a subscription should be straightforward, but small errors can leave you confused or even re-billed. Here are the traps Stopee has seen repeat over and over.

Mistake 1: cancelling in the wrong place

You cannot cancel an App Store subscription via the Audiomack app-Apple controls it. You cannot cancel a Google Play subscription through Audiomack's website-Google controls it. Trying to cancel in the wrong place leaves you subscribed, auto-renewing, and confused. Always cancel where you paid: App Store for iOS, Google Play for Android, and Audiomack's website for direct web subscriptions.

Mistake 2: confusing cancellation with deletion

Cancelling your subscription does not delete your account or erase your uploads. If you want to truly disappear from Audiomack, you must find a separate account deletion or data removal option in settings. Stopee recommends contacting Audiomack support if you want a complete account wipe, because the deletion process is not always obvious in the app.

Mistake 3: not checking the cancellation status immediately

After you click "Cancel," verify your subscription status shows "Cancelled" or displays an expiry date. Do not assume the cancellation worked because you saw a confirmation screen-screenshots lie, and app glitches happen. Return to your subscriptions section minutes later to triple-check. If status is unclear, take a screenshot and contact support with proof.

Mistake 4: paying for a subscription when free alternatives exist

Audiomack's free tier includes music discovery and uploads-it's quite robust. Before paying ₹59 monthly, try the free version for a week. If you genuinely need offline listening or ad removal, then upgrade. Many users downgrade to free and realise they never needed premium.

Mistake 5: forgetting to cancel before your next billing date

Audiomack renews automatically. If your billing date is 20th each month and you delay cancelling past 19th, you'll be charged for the next cycle. Mark your calendar and cancel within the first 10 days of each cycle to avoid surprises. Stopee users set phone reminders 5 days before their renewal date-this single habit prevents accidental charges.

Your cancellation checklist for audiomack

Use this checklist to cancel with confidence and protect yourself from re-billing or disputes.

• Step 1: Confirm where you subscribed (App Store, Google Play, or Audiomack website).
• Step 2: Determine today's date and your next billing date (check your email receipt or app).
• Step 3: Cancel via the correct platform using the step-by-step instructions above.
• Step 4: Screenshot or photograph the cancellation confirmation and the resulting subscription status page.
• Step 5: Wait 5 minutes and refresh the page-verify cancellation status one more time.
• Step 6: Check your email for a cancellation confirmation from Audiomack, Apple, or Google (whichever processed the cancellation).
• Step 7: Note the date your premium access expires in your calendar.
• Step 8: On expiry date plus 1 day, log back in and confirm you've been downgraded to free.
• Step 9: On your old billing date (e.g., 20th of next month), verify no charge appears on your card.
• Step 10: If any charge appears, contact your bank or Stopee for next steps on disputing it.

When you should cancel versus when you should stay

Not every cancellation is the right move. Here's how to decide honestly.

Cancel audiomack if:

• You use Spotify, Apple Music, or YouTube Music primarily and rarely launch Audiomack.
• You cannot afford ₹59 monthly and free music services exist (YouTube, free Spotify tier, Wynk Music).
• Offline listening and ad removal are not priorities for you.
• You no longer follow artists or curators on the platform.
• You have discovered a competing service that better suits your taste.
• You subscribed for a specific event or trial and no longer need it.

Keep your audiomack subscription if:

• You actively support independent artists via the Supporters Program and value that connection.
• You listen offline frequently (commute, travels without data).
• Audiomack's music curation is significantly better than competitors for your taste.
• You use the platform to upload and share your own music.
• At ₹59 monthly, the cost is negligible in your budget and you use it daily.

Final steps and help from stopee

You now have everything you need to cancel Audiomack cleanly. Here's what comes next.

Contact details if audiomack disputes your cancellation

If Audiomack claims you never cancelled, or if you're charged after cancellation, contact their support team via the app (tap Help or Support) or visit their official website. Request written confirmation that your subscription is cancelled and ask for a refund. If Audiomack refuses and the amount is significant, file a complaint with the National Consumer Disputes Redressal Commission (NCDRC) in New Delhi or your state's Consumer Commission.

Your next steps

Follow the step-by-step guides above based on where you subscribed (iOS, Android, or web). Verify cancellation immediately. Set a calendar reminder to check your account one day after expiry to confirm the downgrade to free. Monitor your card for the next 60 days to ensure no unexpected charges.

Stopee is here to support you

Stopee (stopee.com) is India's leading resource for cancelling subscriptions confidently and protecting your consumer rights. We've helped thousands of users cancel Audiomack, Netflix, Amazon Prime, and dozens of other services without losing money or data. If you encounter issues after following this guide, Stopee's community and expert guides are always available to help you escalate disputes or find alternatives. Your wallet and your peace of mind matter-Stopee makes sure you keep both.