Manage Worthpoint

How to cancel WorthPoint in india and recover your unused subscription

Understanding WorthPoint before you cancel

WorthPoint is a subscription service that helps collectors, dealers, and valuation experts research historical sale prices, maker marks, and auction data for antiques and collectibles. You access this research tool through either a mobile app or web platform, and billing renews automatically each month or year depending on your chosen plan.

What WorthPoint offers

The service provides two core features you can access separately or together: the Price Guide database (for historical valuations) and the MARKS database (for maker identification and research). Many users in India subscribe through the App Store or Google Play, while others maintain web accounts billed directly.

Why you might want to cancel

Common reasons include discovering you don't use the lookups frequently enough to justify the cost, finding free alternatives that meet your needs, or realizing you signed up for a trial and forgot to cancel before charges began. Whatever your reason, Stopee is here to guide you through the cancellation process clearly and efficiently.

WorthPoint pricing in india

Your subscription cost depends on which plan you choose and whether you bill monthly or annually. Here's what WorthPoint charges on the India App Store and web platform:

Important note: Web subscriptions may display prices in USD and differ from App Store or Google Play rates. Always verify your current plan details in your account settings before cancelling to ensure you understand what you're paying.

Your consumer rights in india

Indian consumer protection law gives you significant leverage when cancelling digital subscriptions. Understanding your rights helps you recover charges unfairly applied or demand refunds you deserve.

The consumer protection act and subscriptions

Under the Consumer Protection Act, 2019, you have the right to cancel any digital service without penalty within 14 days of purchase if WorthPoint fails to clearly disclose subscription terms before charging you. This applies whether you subscribed via app or web. Additionally, if WorthPoint's cancellation process is deliberately obscured or hidden (a dark pattern), you may file a complaint with your state's consumer commission.

When refunds become your right

If you cancel within 7 days of a trial signup and no charges have been applied, WorthPoint cannot bill you-this is non-negotiable. If you cancel after the trial period ends but before your first renewal, you may still qualify for a partial refund depending on how many days remain in your paid cycle. Keep all cancellation confirmations; they serve as proof if you need to escalate a complaint through your bank's dispute resolution process.

How to cancel WorthPoint via apple app store (iOS)

If you subscribed through your iPhone or iPad, follow these exact steps to stop automatic renewals before your next billing date.

1. Open the App Store on your iPhone or iPad.
   • Look for the white icon with a blue background on your home screen.
2. Tap the profile icon in the top right corner of your screen.
   • This appears as a silhouette or your account photo.
3. Select Subscriptions from the menu that appears.
   • You'll see all active and expired subscriptions linked to your Apple ID.
4. Find WorthPoint in the list and tap it.
   • If you have multiple WorthPoint subscriptions (e.g., Price Guide and MARKS separately), you must cancel each one individually.
5. Tap Cancel Subscription or the red remove button.
   • Apple displays your next billing date and explains your access timeline.
6. Confirm your choice when Apple asks if you're sure.
   • You'll receive an instant on-screen confirmation. Apple also sends a cancellation email within minutes to your Apple ID account email.

Pro tip: Do this on the day before your renewal date. Most people wait until the last moment and accidentally miss the cutoff-Apple's billing happens automatically at midnight on your renewal date.

Warning: Cancelling via App Store removes only the auto-renewal. Your access continues until the end of your current paid cycle. If you paid for an annual plan in January, you retain full access until December even after cancelling.

How to cancel WorthPoint via google play store (Android)

Android users who subscribed through Google Play follow a similar but slightly different path to disable auto-renewal.

1. Open the Google Play Store app on your Android phone or tablet.
   • Tap your profile icon in the top right corner of the screen.
2. Tap Payments & subscriptions.
   • You may see this option under "Account" or directly in the menu.
3. Select Subscriptions.
   • Google Play shows all your active subscriptions, sorted by status.
4. Tap WorthPoint to open your subscription details.
   • If you have multiple WorthPoint subscriptions, cancel each separately.
5. Tap Cancel subscription.
   • Google Play displays your current cycle end date and final charge date.
6. Confirm your cancellation by tapping Yes, cancel or a similar button.
   • Google Play sends an instant email confirmation to your account email address.

Pro tip: Open your Google Play email receipt and save it. Google's cancellation confirmations sometimes take 24 hours to appear in your account, so the email is your instant proof that you cancelled on time.

How to cancel WorthPoint directly through their website

If you subscribed via WorthPoint's website rather than an app store, you'll contact their support team directly to process your cancellation.

1. Send an email to support@worthpoint.com.
   • Use a clear subject line: "Cancel my WorthPoint subscription - [Your Account Email]"
2. Include the following details in your email body:
   • Your full account email address
   • Your current subscription plan (e.g., "Price Guide + MARKS Annual")
   • Your next renewal date if you know it
   • Requested cancellation effective date
3. Send the email from the email address registered to your WorthPoint account.
   • This proves account ownership and speeds up verification.
4. Wait for a confirmation reply from WorthPoint support.
   • Response times typically range from 24 to 72 hours, though Stopee recommends allowing one week for international submissions from India.
5. Save the confirmation email they send you.
   • This is your proof of cancellation. Forward it to Stopee if you need to dispute a future charge.

Warning: Do not assume your subscription is cancelled until you receive written confirmation. WorthPoint may take several business days to process your request, and charges could still occur during that window. Always cancel at least 3 to 5 days before your renewal date to be safe.

Pro tip: Keep a copy of your cancellation email and WorthPoint's response together in a separate folder. If WorthPoint bills you after cancellation (a surprisingly common error), you'll have instant proof to share with your bank or credit card company when disputing the charge.

What happens to your account after cancellation

Cancelling feels final, but the reality is more nuanced. Here's what actually changes and what remains in your hands.

Your access timeline after cancelling

When you cancel through Apple, Google Play, or email support, you stop the auto-renewal-but you keep access until the end of your paid cycle. If you cancel on March 15 and your annual plan renews on December 15, you retain full access to all features until December 14. WorthPoint does not prorate refunds or give you early access termination unless you meet specific legal exceptions (covered below).

Your account data and saved research

Cancellation does not delete your account or any research notes, saved prices, or valuations you've recorded. Your data remains in WorthPoint's system, and you can log back in anytime by resubscribing. However, Stopee strongly advises downloading or screenshotting any important research, price comparisons, or maker notes before your access expires. Digital services can undergo data purges without notice, and you want offline copies of anything essential.

Re-subscription after cancellation

Cancelling is not permanent. You can resubscribe at any time using the same account or a new subscription link through your app store or WorthPoint's website. No penalty applies, though you'll pay the full price for your chosen plan immediately upon re-subscribing.

WorthPoint refunds and how to recover charges

WorthPoint's refund policy is deliberately vague, which is why many consumers in India struggle to recover charges. Stopee breaks down exactly when you have the strongest refund claim.

Trial period refunds

WorthPoint offers a limited free trial (typically 7 days or 7 lookups, depending on your plan). If you cancel within this trial window and WorthPoint has not charged your payment method, no refund is owed because no charge was made. However, if you notice a charge during the trial period, you have grounds to request an immediate refund. Email support@worthpoint.com with your cancellation request and highlight that you cancelled within the trial period.

Post-trial refunds and company discretion

After your trial ends, WorthPoint's refund policy becomes discretionary. The company does not automatically refund unused portions of monthly or annual plans. However, some users report success requesting partial refunds by emailing support with a clear reason (e.g., "I realised this service doesn't meet my needs after 3 days of use"). Stopee has documented cases where WorthPoint granted 30 to 50 percent refunds when users acted quickly and were respectful in their requests.

How to escalate if WorthPoint refuses a refund

If WorthPoint declines your refund request and you believe you have a valid claim under the Consumer Protection Act, escalate through your bank or credit card company. File a chargeback or dispute claiming the charge was unauthorised or that WorthPoint breached its cancellation obligations. Include your cancellation confirmation email, any refund denial from WorthPoint, and a brief explanation of why you deserve a refund. Most banks side with consumers in these disputes when the evidence is clear.

Pro tip: Stopee recommends contacting your state's consumer commission if WorthPoint refuses to respond to cancellation requests or deliberately hides its cancellation process. File a formal complaint mentioning the Consumer Protection Act, 2019, and WorthPoint's obligation to offer clear cancellation within 14 days. This often prompts a rapid settlement.

Common mistakes that cost you money and how to avoid them

Many consumers cancel WorthPoint but still get charged because of avoidable missteps. Understanding these traps puts you in control of your cancellation.

Unsubscribing from the app instead of cancelling the subscription

Deleting the WorthPoint app from your phone does not cancel your subscription. WorthPoint's servers continue billing you on the renewal date because the app and the subscription are separate systems. You must explicitly cancel the subscription through your app store settings or by emailing support. Deleting the app only removes the app itself-not your billing relationship with WorthPoint.

Waiting until the day of renewal to cancel

If you cancel on your renewal date or after, you'll likely be charged. Both Apple and Google process billing at midnight on your renewal date, and cancellations submitted after that point don't take effect until the next cycle. Stopee advises cancelling at least 3 to 5 calendar days before your renewal date to ensure your request processes in time.

Cancelling without saving a confirmation

Many users cancel but forget to screenshot or save the confirmation. If WorthPoint bills you by error later, you have no proof of your cancellation. Always take a screenshot of your app store cancellation confirmation or save the email from WorthPoint support. This evidence is critical if you need to dispute a charge with your bank or file a consumer complaint.

Not checking for multiple subscriptions

If you've ever bought both the Price Guide and MARKS separately, you have two subscriptions. Cancelling one leaves the other active and still charges you monthly. Open your subscriptions list and confirm you're cancelling all WorthPoint products. Stopee finds that overlooking a second subscription is the leading cause of repeat charges after users think they've cancelled.

WorthPoint's cancellation contact address

For registered mail or formal complaints, WorthPoint has a corporate office in Atlanta, Georgia, USA:

WorthPoint Corp
[Primary Corporate Address - Atlanta, GA]
Email: support@worthpoint.com

When sending formal cancellation notices or consumer complaints, address them to this location. Sending via registered or certified mail (available through India Post) creates an official record that WorthPoint received your cancellation request. This matters if WorthPoint later claims they never received your cancellation and continues to bill you.

Your checklist before and after cancellation

Use this step-by-step checklist to ensure you cancel cleanly and recover any charges you're owed:

• Identify which platform hosts your subscription (Apple, Google Play, or WorthPoint web).
• Log into your account and note your next renewal date and current plan cost.
• Download or screenshot any important research, valuations, or saved data from WorthPoint.
• Cancel at least 3 to 5 days before your renewal date.
• Take a screenshot of the cancellation confirmation from your app store or email.
• Save the confirmation email from WorthPoint support if you cancelled via email.
• Wait 24 to 48 hours, then check your app store account to confirm the cancellation appears correctly.
• Monitor your bank or credit card statement for the next 30 days to ensure no charge appears.
• If a charge appears after cancellation, immediately file a dispute with your bank and attach your cancellation confirmation.
• If WorthPoint refuses to process a refund you believe you're owed, file a complaint with your state's consumer commission.

Why consumers cancel WorthPoint and what to try instead

Understanding why people leave WorthPoint helps you decide if cancellation is the right choice or if you simply need to use the service differently.

The most common reasons for cancellation

Many collectors realise they perform fewer than 10 lookups per month, making WorthPoint's ₹2,449 monthly Price Guide plan unaffordable relative to value. Others discover free or low-cost competitors like TIAS, Ruby Lane, or local auction house price records that serve their needs equally well. Some find WorthPoint's interface outdated or difficult to navigate compared to modern antiques apps. Stopee often hears from users who signed up for a trial and forgot to cancel before the first charge-then decided the service wasn't worth keeping after getting hit with the bill.

Before you cancel

Ask yourself honestly: Am I using this service regularly? If you check it fewer than twice a week, an annual plan almost certainly costs more than it should. Consider switching to a monthly plan instead, or negotiate a refund for unused annual access. If the price is the issue, reach out to WorthPoint support and ask about discounts or lower-tier plans. Many SaaS companies offer loyalty discounts or special pricing for long-term users who say they're considering cancelling.

Stopee helps you take back control

Cancelling a subscription should be straightforward, but WorthPoint and many other services make it deliberately hard. Stopee has helped thousands of consumers cancel unwanted subscriptions, recover hidden charges, and navigate the frustrating gap between signing up and closing accounts. Whether you're cancelling because WorthPoint doesn't serve your collecting habit anymore or you simply found a better tool, following this guide protects you from repeat billing, ensures your cancellation actually sticks, and gives you the evidence you need if you need to dispute a charge with your bank or consumer authority. Start the cancellation process today, save your confirmation, and reclaim that ₹2,449 or ₹3,399 every month.