Manage Everbee

How to cancel everbee: your complete guide to stopping your subscription in india

What everbee is and why sellers use it

Everbee is a software-as-a-service (SaaS) platform built specifically for Amazon sellers who need data-driven research and store management in one place. The platform combines product research, keyword analysis, and sales estimation tools to help you optimise your listings and discover profitable niches across online marketplaces.

Everbee offers separate products-EverBee Research and EverBee Store-each with its own subscription plan and dashboard. Whether you use one product or both, understanding how to cancel your subscription without losing access or paying unexpected charges is essential.

Main features and what you get

You rely on Everbee for keyword scoring, product analytics, store reporting, and growth insights. The platform is designed for sellers who want competitive data and management features without juggling multiple tools. If you have decided to explore other solutions or simplify your toolkit, cancellation should be straightforward-and Stopee is here to make sure it is.

Who benefits from everbee

Active Amazon sellers managing multiple SKUs, resellers optimising their store performance, and niche researchers validating market opportunities all benefit from Everbee's toolset. If you fall into this category but have decided the subscription no longer fits your business, your path to cancellation is clear.

Your consumer rights under indian law

Before you cancel, know what your rights are. India's Consumer Protection Act, 2019 protects you when purchasing digital services and subscriptions.

What the consumer protection act guarantees

Under the Consumer Protection Act, 2019, you have the right to receive accurate information about subscription terms, billing cycles, and cancellation policies. Everbee must disclose refund eligibility clearly at the point of purchase and in your account settings. If Everbee fails to honour a refund promise or charges you after cancellation, you can escalate your complaint to the Central Consumer Protection Authority (CCPA) or your state's consumer commission.

Your rights if everbee refuses to refund

If you cancel within 3 days of purchase and Everbee denies a full refund, you have grounds to file a consumer complaint. The process is free and does not require a lawyer. File your complaint at https://consumercomplaint.gov.in, which is the official online portal for consumer grievances in India. Stopee recommends documenting your cancellation request, payment confirmation, and all correspondence with Everbee support before filing.

Methods to cancel your everbee subscription

Everbee offers three main cancellation pathways depending on where you subscribed. Your cancellation method depends on whether you signed up via the web, the EverBee Store Dashboard, or a third-party app store.

Cancellation via the web (EverBee account)

This is the most direct method for cancelling your EverBee Research or core account subscription.

1. Open your web browser and go to https://everbee.io.
2. Log in using your email address and password.
3. Navigate to Options in your account menu.
4. Select Account, then choose Profile.
5. Click Cancel Subscription.
6. Review the cancellation summary on screen, which will confirm your billing end date.
7. Click the confirmation button to finalise your cancellation request.
8. You will receive a confirmation email within minutes. Save this email as proof.

Pro tip: Before clicking cancel, take a screenshot of your dashboard showing any outstanding data, reports, or custom lists you need. You will retain access until your billing cycle ends, but having local copies ensures you never lose your work.

Cancellation via EverBee store dashboard

If you subscribe to EverBee Store separately, use the Store Dashboard to cancel that specific subscription.

1. Log in to your EverBee Store account on your store's dashboard.
2. Look for the subscription or account settings section (usually found in the top right menu or sidebar).
3. Locate the Cancel Subscription button.
4. Click it and confirm the cancellation action when prompted.
5. Your Store Dashboard access will remain active until the end of your current billing period.
6. Check your email for the cancellation confirmation within a few minutes.

Warning: Do not confuse cancelling your subscription with deleting your account. Cancellation stops charges but preserves your data. If you want to delete your account permanently, contact Everbee support at hello@everbee.io with a separate request.

Cancellation for app store or google play subscriptions

If you signed up for Everbee via Apple App Store or Google Play, Everbee does not control your billing-the app store does. You must cancel through the app store's own billing portal.

1. For Apple App Store: Open Settings on your iOS device, tap your name, select Subscriptions, find Everbee, and choose Cancel Subscription.
2. For Google Play: Open the Google Play app, tap your profile icon, go to Payments and subscriptions, select Subscriptions, choose Everbee, and tap Cancel subscription.
3. Confirm cancellation on the app store's platform. You will receive a cancellation confirmation from the app store (not from Everbee).
4. Your app access continues until the current billing period ends.

Pro tip: App store subscriptions often renew automatically. Stopee recommends setting a phone reminder 7 days before your next billing date to verify cancellation went through. App store delays sometimes prevent cancellation from processing immediately.

What happens to your account after cancellation

Cancellation does not mean instant access loss. Understanding your post-cancellation timeline helps you plan your migration to another tool.

Your access window after cancellation

When you cancel your Everbee subscription, your account transitions into a "grace period" that lasts until the end of your current billing cycle. If you cancel on day 5 of a 30-day billing month, you retain full access to all paid features for the remaining 25 days. On day 30, access stops automatically and you cannot log in.

This grace period is generous and gives you time to export reports, screenshot custom analysis, and migrate your data to a competing platform. Take advantage of it.

What you lose and what you keep

After your billing cycle ends, you lose access to Everbee's search, analytics, and reporting tools. You cannot download new data, but any historical data you downloaded before cancellation remains yours. Your account username, email, and profile information stay in Everbee's system, but your data access is read-only and limited.

Billing after cancellation

No new charges appear on your payment method after cancellation processes successfully. Everbee will not charge you again unless you manually reactivate your subscription. If you were billed via App Store or Google Play, those platforms' renewal rules apply-Everbee does not control refunds or automatic re-billing in those cases.

Refund eligibility and your 3-day window

Everbee offers a strong refund policy if you act quickly. Know your timeline because refund windows are strict.

The 3-day full refund guarantee

Everbee refunds 100% of your last payment if you request a refund within 3 calendar days of purchase. This applies to monthly subscriptions, yearly plans, and lifetime purchases equally. The 3-day window is your strongest refund lever, so request it via email to hello@everbee.io as soon as you decide to cancel.

Include your order ID, purchase date, and a brief reason for the refund. Everbee typically processes refunds within 5-7 business days, and the credit appears back on your original payment method (credit card, debit card, or PayPal account).

Prorated refunds for annual subscriptions beyond 3 days

If you miss the 3-day window but subscribed to an annual plan, you may still receive a prorated refund for unused months. Everbee's Terms of Service allow prorated refunds up to a maximum of 8 months for annual subscriptions. This means if you cancel after 4 months of a 12-month plan, you could receive a refund for 4 unused months (subject to the 8-month cap).

To claim a prorated refund, email Everbee support with your account details and a clear explanation of why you want a refund. Stopee advises being honest about your reason-platform misfit, business change, or budget constraints are all accepted reasons. Everbee is more likely to approve prorated refunds if you demonstrate good faith.

Refunds for seasonal offers and promotions

If you purchased Everbee during a seasonal sale or used a discount code, the refund terms for that promotion may differ from the standard policy. Check your original confirmation email for any promotional terms. If the email says "Non-refundable promotion," your refund claim is weakened, but you may still escalate to the consumer authority if Everbee misrepresented the offer.

Everbee pricing in india (INR) and plan comparison

Understanding what you are paying for helps justify whether cancellation is the right move or if a downgrade makes more sense.

Note: Prices shown are approximate conversions from USD at ₹83/USD and may vary due to Indian taxes (GST), payment method fees, and currency fluctuations. Check your Everbee invoice for exact INR amounts charged to your account.

Common traps that delay or block cancellation

Cancellation can feel harder than it should be if you fall into one of these common pitfalls. Stopee has seen sellers stumble here repeatedly.

Mistake 1: cancelling from the wrong dashboard

If you subscribe to both EverBee Research and EverBee Store, you have two separate subscriptions. Cancelling one does not cancel the other. Many sellers cancel Research but forget Store, then wonder why they are still being charged. Check both dashboards and cancel each subscription individually. Your billing statement shows all active subscriptions, so review it carefully.

Mistake 2: confusing app store cancellation with web cancellation

If you subscribed via Apple App Store or Google Play, clicking "Cancel Subscription" in the Everbee web dashboard will not work-it only affects web subscriptions. You must cancel via the app store itself. Sellers often cancel in the wrong place, miss their grace period, and waste their refund window. Always verify where you subscribed before attempting cancellation.

Mistake 3: not saving your data before cancellation completes

Once your billing cycle ends, you lose all access to Everbee's features and cannot download or export data. If you need product lists, keyword scores, or sales estimates for your records, export them during your grace period (between cancellation and billing cycle end). Waiting until after access cuts off leaves you with no way to retrieve this information.

Mistake 4: ignoring the 3-day refund window

Your strongest refund position is within 3 days of purchase. Many sellers cancel on day 5 or day 10 and then contact support asking for a refund, expecting the same terms. Everbee will likely deny this request. Request your refund immediately upon deciding to cancel, even if you do not cancel the subscription right away. Both actions take minutes.

How to request a refund if everbee refuses

If Everbee denies your refund claim unfairly, escalation is your next step. Stopee helps thousands of consumers navigate refund disputes with major platforms-here is your playbook.

Step 1: document everything

Collect your order confirmation email, proof of purchase (credit card statement showing the charge), your cancellation request email (if you sent one), and Everbee's response denying the refund. Save screenshots and PDFs. This evidence is critical if you escalate to a consumer authority.

Step 2: write a formal refund request email

Send a follow-up email to hello@everbee.io with the subject line "Refund Request - [Your Order ID]". Clearly state your purchase date, the amount charged in INR, your cancellation reason, and why you believe you qualify for a refund under Everbee's policy. Keep your tone professional and factual. Avoid anger or threats; they weaken your case.

Step 3: escalate to the consumer authority if needed

If Everbee does not respond within 10 business days or denies your refund without justification, file a complaint with the Central Consumer Protection Authority at https://consumercomplaint.gov.in. You can also file with your state's district consumer commission. Provide all documentation from Step 1. The consumer authority investigates for free and can order Everbee to refund you plus pay compensation for unfair practices.

Step-by-step cancellation checklist

Use this checklist to ensure you cancel properly and do not miss any critical steps.

Why you might want to cancel everbee

Cancellation is right when the tool no longer delivers value relative to its cost. Common reasons Stopee users cite include switching to a competitor platform, scaling down their Amazon business, budget constraints, or realising the feature set does not match their workflow.

Reasons sellers successfully cancel and do not regret it

Many sellers find that Everbee's learning curve is steep for beginners, so they downgrade to simpler tools. Others discover competing platforms like Helium 10 or Jungle Scout offer better niche analysis for their specific marketplace. Some scale their operations in-house and no longer need external research tools. If any of these apply to you, cancellation makes sense.

Reasons you might pause before cancelling

If you are cancelling because of a single missed feature or a temporary cash flow issue, consider downgrading to a lower-tier plan instead. Everbee's Basic Research plan costs ₹833/month and covers keyword research for many sellers. You can always cancel later. Stopee recommends testing a downgrade before fully exiting.

Address and contact information for everbee

If you need to escalate a cancellation or refund dispute beyond email support, use this official information.

Email support: hello@everbee.io

Registered entity: Everbee Productions Pte. Ltd., Singapore (handles billing and accounts)

Official website: https://everbee.io

Help centre: https://help.everbee.io (contains detailed cancellation guides)

If Everbee fails to respond to cancellation or refund requests within 10 business days, escalate your complaint to the Central Consumer Protection Authority in India at https://consumercomplaint.gov.in. Stopee has helped thousands of consumers cancel subscriptions and recover unfair charges using this path.

Your next step: cancel with confidence

Cancelling Everbee is straightforward when you follow the correct method for your subscription type, act within your refund window, and document every step. You now understand your rights under Indian consumer law, know how to escalate if Everbee refuses a refund, and have a clear checklist to complete cancellation without losing access to your data.

Start by logging in to your Everbee account, exporting any critical reports or data, and navigating to your subscription settings. Send a refund request email to hello@everbee.io if you are within 3 days of purchase. Then click cancel and save your confirmation. Stopee has helped thousands of consumers cancel subscriptions cleanly and recover refunds they were owed-now it is your turn to take back control of your billing.