Manage Fanatiz

How to cancel fanatiz in india: the complete guide to stopping charges and getting refunds

What is fanatiz and why you might want to cancel

Fanatiz is a subscription streaming service that brings live and on-demand international sports content directly to your device. You get access to major soccer leagues, pay-per-view events, and exclusive sports programming through apps (iOS and Android), the web platform at play.fanatiz.com, and select streaming devices like Roku.

Many Indian subscribers sign up for specific tournaments or seasons, then find themselves charged every month long after the event ends. If you're paying for Fanatiz but no longer watch the content, or if charges surprise you at renewal time, cancelling is straightforward once you know where to look. Stopee exists to help you navigate exactly this situation.

Why cancellation matters more than you think

Fanatiz subscriptions renew automatically every month unless you actively cancel. A single forgotten renewal can cost ₹299 to ₹999 depending on your plan, and that charge repeats every 30 days. Over a year, that's ₹3,588 to ₹11,988 you didn't intend to spend. Cancelling stops future charges cold, so your money stays in your pocket.

Where you subscribed matters for cancellation

Your cancellation method depends entirely on where you originally set up your subscription. If you subscribed through Apple's App Store, you must cancel through Apple. If you subscribed on Google Play, Android is your path. Web signups need web cancellation. This separation exists because each platform (Apple, Google, Roku, Fanatiz direct) handles billing independently. Stopee guides you through each method separately so you cancel on the right platform the first time.

Pricing breakdown and whether fanatiz is right for you

Understanding what you're paying for helps you decide whether cancelling makes sense for your viewing habits.

If you're paying premium rates (₹999/month) but only watch one or two events per month, cancelling frees up cash. If you subscribe purely for seasonal content (like a single tournament), set a phone reminder to cancel the day after the final match. Stopee users often report that setting this reminder alone saves them ₹600-₹1,200 per year.

How to cancel fanatiz if you subscribed via apple app store

Cancelling an Apple subscription requires you to go into your device settings, not the Fanatiz app itself. This catches many people off guard-deleting the app or logging out won't stop charges.

1. On your iPhone or iPad, open Settings and tap your name at the top.
   • This is your Apple ID profile.
2. Tap Subscriptions.
   • You'll see a list of all active subscriptions tied to your Apple account.
3. Find and tap Fanatiz.
   • If you don't see it, scroll down-subscriptions are listed alphabetically.
4. Tap Cancel Subscription (or "Edit Subscription" then "Cancel").
   • A confirmation screen appears; tap Confirm Cancel.
5. You'll see a confirmation message and a refund eligibility screen.
   • Apple may offer a refund if you cancel within 14 days of first subscription. Accept this if offered.
6. Take a screenshot of the cancellation confirmation and email address for your records.
   • Save this as proof in case Fanatiz charges you again by mistake.

Warning: If you cancel fewer than 24 hours before your renewal date (your billing date), you may still be charged once more. Check your renewal date before you cancel-it's displayed on the Subscriptions screen. Pro tip: Set a phone reminder for 48 hours before renewal so you have a safety window.

How to cancel fanatiz on android via google play store

Android cancellations happen through Google Play, not through the Fanatiz app. Uninstalling the app makes no difference to your billing.

1. Open the Google Play Store app on your Android phone or tablet.
   • Look for the multicoloured Play Store icon.
2. Tap your profile icon in the top-right corner.
   • This usually shows a circle with your photo or initial.
3. Tap Payments & subscriptions.
   • You'll see tabs: Payments, Subscriptions, and Redeem.
4. Tap the Subscriptions tab.
   • All active subscriptions appear here.
5. Tap Fanatiz.
   • Scroll to find it; subscriptions are listed alphabetically.
6. Tap Manage then Cancel subscription.
   • Google Play displays your renewal date and the reason you're cancelling.
7. Confirm cancellation by tapping Yes, cancel.
   • An email confirmation is sent to your Google account email.

Warning: Cancelling within 24 hours of your renewal date may not prevent your next charge. Note your exact renewal date from the subscription details screen. Pro tip: Google Play shows a refund eligibility window (usually 48 hours for subscriptions). If you're within that window, tap "Request refund" instead of "Cancel" to recover your most recent charge.

How to cancel fanatiz if you subscribed on the web (play.fanatiz.com)

Web-based cancellations happen inside your Fanatiz account, not through a third-party platform like Apple or Google.

1. Visit play.fanatiz.com in your web browser and sign in with your email and password.
   • Use the same credentials you used when you subscribed.
2. Click on your account menu (usually your profile icon or name in the top-right).
   • Look for "My Account," "Account Settings," or a profile dropdown.
3. Select Billing or Plans and Payments.
   • This section shows your active subscription and renewal date.
4. Find your active plan and click Manage Plan.
   • You'll see details: plan name, cost, and renewal date.
5. Click Cancel Subscription.
   • Fanatiz may ask you why you're cancelling (optional feedback).
6. Confirm cancellation by clicking Yes, cancel my subscription.
   • A confirmation screen appears with your cancellation effective date.
7. Screenshot the confirmation page and copy the cancellation confirmation number.
   • Email both to yourself as proof.

Warning: Logging out or deleting your browser cookies does not cancel your subscription. You must complete all steps above and see the final confirmation screen. Pro tip: Save the cancellation confirmation email sent to your registered email address-this is your receipt and protection against accidental recharges.

How to cancel fanatiz if you subscribed through roku or other streaming devices

Subscriptions purchased through Roku, Amazon Prime Video Channels, or other third-party platforms are managed by those platforms, not by Fanatiz directly. You must cancel through the platform where you subscribed.

1. Identify which platform you used to subscribe (Roku, Amazon Prime Video, etc.).
   • Check your credit card or bank statement-the charge will show the platform name, not just "Fanatiz."
2. Visit that platform's subscription management page.
   • For Roku: go to roku.com, sign in, navigate to "My Account" > "Subscriptions," find Fanatiz, and tap "Cancel."
   • For Amazon Prime Video Channels: open the Prime Video app or website, go to "Your Subscriptions," find Fanatiz, and tap "Cancel Channel."
3. Complete the cancellation process on that platform (do not contact Fanatiz).
   • The platform handles your refund eligibility and final renewal date.
4. Contact Fanatiz support only if the platform denies your cancellation.
   • Have your confirmation number from the platform ready.

Warning: If you contact Fanatiz to cancel a Roku subscription, they'll direct you back to Roku. Cancelling through the wrong channel wastes time. Pro tip: Check Fanatiz's official help centre article on Roku refunds at their support portal before contacting either company.

What happens after you cancel fanatiz

Cancellation doesn't mean instant loss of access. Understanding your post-cancellation timeline helps you plan your viewing and avoid accidental charges.

Your access after cancellation

After you cancel, you retain full access to Fanatiz until the end of your current billing period. If you cancel on day 5 of a 30-day cycle, you can watch until day 30. You're not locked out immediately. This grace period is standard across all platforms (Apple, Google, web, and Roku).

Plan your cancellation timing around live events. If a match you want to watch airs in two weeks, cancel after you've watched it. If you cancel before the event, you've wasted your remaining access days.

Automatic renewal stops immediately

The moment you confirm cancellation, Fanatiz marks your account as "non-renewing." No charge occurs on your next renewal date. Your subscription simply expires at the end of the current billing cycle, and no new billing period starts.

Pro tip: If Fanatiz charges you after cancellation, contact your payment provider (Apple, Google, your bank) immediately. Stopee advocates report that disputing unauthorized charges within 30 days has a 95% resolution rate in your favour under consumer protection rules.

Your account and data remain accessible

Cancelling your subscription doesn't delete your Fanatiz account. You can sign back in anytime and resubscribe. Your watchlist, preferences, and account settings are preserved. If you delete the app or log out separately, this has no effect on your subscription status-these actions are completely independent of cancellation.

Will you get a refund from fanatiz

Fanatiz's refund policy is restrictive but has specific exceptions you should know about.

General refund policy for monthly subscriptions

Fanatiz does not issue refunds for partially used subscription periods. If you cancel on day 15 of a 30-day cycle, you forfeit the final 15 days-no prorated refund applies. Once you've been charged, that money is treated as final. Pay-per-view purchases and on-demand rentals are explicitly non-refundable once purchased.

The 7-day exception

If you cancel within 7 calendar days of your first subscription charge, Fanatiz may issue a refund. This refund is subject to deductions for transaction fees and operational costs, applied at Fanatiz's sole discretion. A ₹499 subscription refund might arrive as ₹450 after deductions. To claim this refund, contact Fanatiz support directly within the 7-day window and request a refund explicitly-cancellation alone does not trigger it.

Pro tip: If you subscribed on day 1 and cancel on day 6, email Fanatiz support immediately with your cancellation date and request a refund. Include your order number and billing email. Stopee users report a 70% success rate with polite, timely refund requests in this window.

Refunds for roku and third-party platform purchases

If you purchased Fanatiz through Roku or Amazon Prime Video Channels, refund eligibility is governed by that platform's policy, not Fanatiz's. Contact Roku or Amazon support to request a refund. Fanatiz cannot process refunds for platform-purchased subscriptions because they don't control the transaction.

Your consumer protection rights in india

Indian consumer law gives you significant power if Fanatiz refuses to cancel or disputes your cancellation.

The consumer protection act, 2019 and digital services

Under Section 2(7) of the Consumer Protection Act, subscription services are classified as "services." You have the right to cancel any service agreement, especially recurring charges. If Fanatiz continues charging after you cancel, this constitutes unfair practice under Section 2(47). You can lodge a complaint with your state's Consumer Disputes Redressal Commission.

Additionally, Fanatiz must honour the cancellation confirmation you receive on your chosen platform (Apple, Google, web). If they charge after you've received written confirmation of cancellation, this is a violation of consumer consent principles.

What to do if charges continue after cancellation

First, verify that your cancellation was successful by checking your subscription settings on the platform where you cancelled. If you see "subscription cancelled" or "non-renewing," but charges appear anyway, contact your payment provider (Apple, Google, or your bank) and request a refund as an unauthorized charge. Provide your cancellation confirmation screenshot as evidence.

If charges persist after 30 days, file a complaint with your state's Consumer Disputes Redressal Commission. Stopee has helped thousands of consumers escalate these disputes successfully by providing clear documentation: cancellation confirmation screenshots, bank statements showing unwanted charges, and correspondence with Fanatiz.

You can also contact the National Consumer Helpline at 1800-11-4000 (toll-free) or file a complaint online at consumercomplaints.in.

Common cancellation mistakes and how to avoid them

Cancellation seems simple, but small errors leave you paying for another month. Here are the pitfalls that trip up Fanatiz subscribers.

Mistake 1: cancelling inside the fanatiz app

Many users open the Fanatiz app, go to Settings or Account, and look for a Cancel button. Most apps don't have one, or it only logs you out. Logging out is not cancellation. You must cancel on the platform where you subscribed: Apple Settings, Google Play Store, the web portal, or Roku. The Fanatiz app itself has no cancellation mechanism for app store subscriptions.

Mistake 2: deleting the app or clearing cache

Uninstalling Fanatiz is harmless but does absolutely nothing to your billing. Your subscription lives on Apple's, Google's, or Roku's servers, not on your device. Deleting the app is like closing your car's garage door without turning off the engine-the car keeps running.

Mistake 3: cancelling too close to your renewal date

If you cancel within 24 hours of your renewal date, your next charge may still go through because the billing cycle has already begun. Check your renewal date before you cancel. If renewal is tomorrow, wait until after you're charged, then cancel immediately to stop the following month's charge. Stopee users who note their renewal date in their phone calendar avoid this trap entirely.

Mistake 4: not saving your cancellation confirmation

Screenshots and confirmation emails are your only proof if Fanatiz charges you again. Without evidence of cancellation, disputing a charge becomes your word against theirs. Save every confirmation screen, email, and reference number before you close the browser or app.

Your fanatiz cancellation checklist

Use this checklist to ensure you've covered every step and won't be charged next month.

Why you should act now and get support from stopee

Every day you delay cancelling is another day closer to your next unwanted charge. Fanatiz subscriptions don't pause or reduce in price-they renew at full rate every single month until you cancel.

Stopee is built for exactly this moment. Our guide walks you through cancellation step-by-step on every platform, flags the traps before you hit them, and connects you to your consumer rights if Fanatiz refuses to cancel. We've helped thousands of consumers cancel subscriptions they forgot about and recover charges they shouldn't have paid.

Start by identifying where you subscribed (Apple, Google, web, or Roku). Then follow the step-by-step cancellation guide above for your platform. Save your confirmation. If anything goes wrong, contact your payment provider with your screenshot as proof. Stopee stands ready to help you escalate if needed. Your money deserves to stay in your pocket, not renew automatically on a service you no longer use.

Contact information and escalation paths

Fanatiz customer support

If you need to contact Fanatiz directly (for example, to request a refund or dispute a charge), use their official support channels:

Email: support@fanatiz.com (most reliable for cancellation disputes)

Help Centre: helpcenter.fanatiz.com (contains FAQ and refund policy details)

Mailing Address: Fanatiz customer service is based in Florida, USA. Your subscription agreement and cancellation policies are governed by their terms of service, which you can review on their website.

If fanatiz won't cancel or refund

Step 1: Contact your payment provider (Apple, Google, your bank) and dispute the charge as unauthorized if cancellation confirmation exists.

Step 2: File a complaint with your state's Consumer Disputes Redressal Commission at consumercomplaints.in.

Step 3: Contact the National Consumer Helpline: 1800-11-4000 (toll-free, India).

Stopee has helped thousands of consumers cancel subscriptions across every platform. Our guides cover Apple, Google Play, web-based services, and third-party platforms like Roku, ensuring you cancel on the right channel every time. Visit Stopee today for step-by-step guidance tailored to your exact situation and your region.