Manage Feedly

How to cancel Feedly and stop recurring charges in malaysia

Why Feedly users in malaysia choose to cancel

Cancelling a subscription takes courage, especially when you have invested time setting up feeds and sources. Feedly is a powerful news aggregation platform, but the gap between the free tier and paid plans frustrates many users. You may feel trapped by auto-renewal, confused about where to click, or simply ready to move forward.

At Stopee, we understand that cancellation is not failure-it is clarity. Whether you have outgrown Feedly, discovered a better tool, or simply need to cut expenses, you deserve a straightforward path to stop your charges without penalty or surprise bills.

Common reasons malaysian users cancel

The free version caps you at 100 sources and 3 feeds, which feels limiting once you have started building your research stack. Many users discover that paid plans bundle AI features and collaboration tools they do not actually need. Others cancel because they prefer simpler RSS readers, or because Feedly raised their renewal price without notice.

What happens to your data after cancellation

Feedly does not clearly publish how long your feeds and saved articles remain accessible after you cancel. This silence creates anxiety. Before you cancel, export or screenshot anything you depend on, so you do not lose months of curated content when access closes.

Your consumer protection rights in malaysia

Malaysia's Consumer Protection Act 1999 protects you when you buy digital services online, including software subscriptions like Feedly.

The consumer protection act 1999 and auto-renewal

Under the Consumer Protection Act 1999, Feedly must be transparent about renewal terms before you pay. Auto-renewal itself is legal, but Feedly must clearly disclose the renewal date, price, and how to cancel. If Feedly charged you without clear consent or failed to send renewal reminders, you have grounds to dispute the charge with your bank or demand a refund.

If Feedly refuses a legitimate refund request, you can escalate to the Ministry of Domestic Trade and Cost of Living (KPDNKK), which enforces consumer law in Malaysia. Stopee recommends documenting every email and screenshot before you escalate.

When you can demand a refund

You have a right to cancel within 14 days of purchase if Feedly did not make its terms crystal clear. If you were charged after your cancellation took effect, or if Feedly continued to bill you after you clearly requested cancellation, demand a refund in writing to their support team. Keep that email receipt.

If Feedly ignores your refund demand, file a complaint with KPDNKK. They investigate subscription disputes and have the power to order refunds.

Where and how to cancel Feedly

Cancellation method depends entirely on where you paid. Stopee has seen countless users fail because they tried to cancel in the wrong place. Use this section to identify your payment source, then follow the exact steps.

Cancel if you paid directly on feedly.com

Most web users pay through Feedly's own billing page, which makes web cancellation the simplest route.

1. Open your web browser and visit Feedly's billing page.
2. Log in with your Feedly email and password.
   • If you forgot your password, use the "Forgot password?" link before you begin.
3. Scroll to the bottom of the billing page and locate your active subscription plan.
   • You should see the plan name (Standard or Advanced), your renewal date, and the amount you pay.
4. Click the "Cancel subscription" button or link next to your active plan.
   • Feedly may ask you why you are cancelling-this is optional feedback, not a barrier.
5. Confirm the cancellation when Feedly displays a final confirmation message.
   • Pro tip: Take a screenshot of the confirmation page showing the cancellation date and time.
6. Refresh your browser once after confirmation and return to the billing page to verify the plan now shows "Cancelled" or no active subscription.
   • If you still see an active plan, wait 2-3 minutes and refresh again. Feedly's billing system occasionally needs time to update.

Cancel if you paid through apple app store

iPhone and iPad users who bought Feedly through the App Store must cancel there, not on Feedly.com. Deleting the app alone will not stop your charge.

1. Open the App Store app on your iPhone or iPad.
   • Do not use a web browser-you must use the App Store app itself.
2. Tap your profile picture or avatar in the top-right corner of the screen.
3. Select "Subscriptions" from the menu.
   • This shows all active subscriptions linked to your Apple ID.
4. Find and tap "Feedly" in the subscriptions list.
5. Tap "Cancel subscription" or "Edit subscription".
   • App Store labels vary slightly between iOS versions, so look for the red or negative-action button.
6. Confirm the cancellation when prompted.
   • Pro tip: Take a screenshot showing Feedly with status "Expired" or "Cancelled".
7. Wait 5-10 seconds, then exit and re-enter Subscriptions to verify the status changed.
   • If Feedly still shows as active, refresh by swiping down in the Subscriptions list.

Cancel if you paid through google play

Android users who subscribed via Google Play must cancel in Google Play, not on Feedly.com or the Feedly app.

1. Open the Google Play Store app on your Android device.
   • Tap your profile icon in the top-right corner.
2. Select "Payments and subscriptions" or "Manage subscriptions".
   • The exact wording depends on your Android version.
3. Tap "Subscriptions".
4. Find and tap "Feedly".
5. Tap "Cancel subscription" at the bottom of the screen.
   • Warning: Google Play may offer a "pause" option instead of cancellation-if you want to stop all charges, choose "Cancel", not "Pause".
6. Select a cancellation reason (optional) and confirm.
   • Take a screenshot of the final confirmation message.
7. Return to your subscriptions list to confirm Feedly no longer appears or shows as "Cancelled".
   • Changes may take 24-48 hours to display in Google Play.

Feedly pricing and what you pay in malaysia

Knowing exactly what Feedly charges helps you decide whether cancellation is the right move, and protects you from surprise renewals.

Prices shown are approximate conversions from USD (USD 12/month Standard, USD 18/month Advanced) as of 2026. Feedly does not display prices in MYR on their website-you pay in USD and your bank applies conversion fees. This means your actual MYR charge may vary by 1-5% depending on exchange rates at the time of billing. Request a refund if you were charged significantly more than the table shows.

Timeline and what to expect after you cancel

Cancellation does not mean instant deletion. Understanding the post-cancellation timeline removes confusion and prevents unwanted charges.

Access and charges after cancellation

When you cancel, Feedly stops charging you on your next renewal date. However, you may retain read-only access to your feeds until that renewal date passes. For example, if you cancel on 5 February and your renewal was scheduled for 15 February, you can still read your feeds until 15 February, but Feedly will not charge you on the 15th.

Do not assume you lose access immediately after cancellation. Check your account 24 hours after you cancel-if you can still log in, you have confirmed the cancellation went through.

What stopee advises for post-cancellation

Stopee recommends that you do three things after cancellation:

• Wait 7 days. Monitor your bank or credit card statement. No charge should appear. If a charge does appear, escalate immediately to Feedly support with your cancellation screenshot.
• Save important feeds before access closes. Use Feedly's export feature or take screenshots of any research you rely on, since post-cancellation data retention is unclear.
• Delete the Feedly app only after 7 days. Keeping the app briefly helps you verify cancellation on your next login. After 7 days with no charge, delete it safely.

Common cancellation mistakes and how to avoid them

Cancellation feels stressful because small mistakes lead to unexpected charges weeks later. You are not alone if you have worried about this.

Mistake 1: cancelling in the wrong place

The single most common error is cancelling on Feedly's website when you actually paid through App Store or Google Play. The systems do not communicate-each platform manages its own subscription independently. If you do not cancel on the exact platform where you paid, you will continue to be charged. Stopee has helped thousands of users recover from this mistake by re-cancelling on the correct platform and disputing the erroneous charges with their bank.

Mistake 2: assuming the app deletion equals cancellation

Deleting the Feedly app from your phone or tablet does absolutely nothing to your subscription. Feedly's servers continue to track your subscription and charge your payment method on renewal day. Only cancellation through the billing page, App Store, or Google Play stops the charge.

Mistake 3: not saving the confirmation

If Feedly bills you after cancellation and you cannot produce a screenshot or email confirming the cancellation, disputing the charge becomes harder. Pro tip: Forward any cancellation confirmation email to yourself or print the screen. This receipt is your evidence if you need to file a refund claim or consumer complaint.

Mistake 4: cancelling too close to renewal day

If your renewal is scheduled for 15 February and you cancel on 14 February, Feedly may still process the charge before the cancellation takes effect in their system. To be safe, cancel at least 3-5 days before your renewal date. Check your billing page to see your exact renewal date before you click cancel.

When to request a refund from Feedly

Cancellation stops future charges, but sometimes you deserve money back for charges that should never have happened.

Legitimate refund scenarios

Feedly should refund you if any of these apply:

• You were charged after you submitted a cancellation request and that charge was within 5 days of cancellation.
• You were charged twice in a single month due to a system error.
• Feedly renewed your subscription at a higher price without sending you a renewal notice with the new price.
• You cancelled within 14 days of your first purchase and the terms were unclear.

How to request a refund

Contact Feedly support directly via their online help centre at docs.feedly.com. Email your request with the following:

• Your Feedly account email address
• Screenshot of the charge on your bank statement (redact card digits for security)
• Screenshot of your cancellation confirmation
• A clear explanation of why you believe the charge should be refunded

Feedly typically responds within 3-5 business days. If Feedly refuses the refund or does not respond within 7 days, escalate to KPDNKK or dispute the charge with your bank.

Pre-cancellation checklist

Use this checklist to prepare and protect yourself before you press the cancel button.

Feedly vs. alternative news aggregators in malaysia

Before you cancel, you might want to compare Feedly to other options. This table shows how Feedly stacks up against common alternatives for Malaysian users.

If you cancel Feedly simply to reduce costs, consider Inoreader (faster import from Feedly than most tools) or The Old Reader (both free and paid tiers). Stopee has a full cancellation guide for Inoreader and other alternatives-search Stopee to explore them.

Feedly's contact information and support address

Feedly does not maintain a registered office or postal address in Malaysia. The company is headquartered in the United States.

How to reach Feedly support

Contact Feedly exclusively through digital channels:

• Help centre: docs.feedly.com (search for cancellation or billing)
• Email: Use the contact form on their help centre to submit a ticket (responses in 3-5 business days)
• In-app support: Open Feedly, go to Settings, and select "Help" or "Contact Support"

Warning: Feedly does not have a phone line or Malaysia-based support. Email is your primary contact method. Always save a copy of your email to Feedly support.

Escalation if Feedly does not respond

If Feedly ignores your support request or refuses a legitimate refund claim:

• File a complaint with the Ministry of Domestic Trade and Cost of Living (KPDNKK) at kpdnkk.gov.my. They investigate digital service complaints under the Consumer Protection Act 1999.
• Dispute the charge with your bank or credit card company if Feedly continues to bill you after cancellation.
• Report the issue to Stopee.com, which tracks cancellation problems and helps consumers escalate.

Your next steps

Cancelling Feedly is straightforward once you know where you paid and what to do. You now have the exact steps, the timeline, your consumer rights, and a complete pre-cancellation checklist.

The most important action today is to identify your payment platform (web, App Store, or Google Play), follow the corresponding steps above, and take a screenshot of your confirmation. Stopee has helped thousands of consumers cancel subscriptions with clarity and confidence-and you deserve the same.

If you face resistance from Feedly, encounter unexpected charges, or need guidance navigating your refund request, visit Stopee.com for step-by-step escalation help and consumer protection resources tailored to Malaysia. You are in control-cancel with evidence, and cancel with peace of mind.