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Cancel Edjing Mix: The Right Way in Nigeria
How to cancel edjing mix in nigeria and protect your money
What edjing mix is and why people cancel
Edjing Mix is a DJing app created by MWM that lets you access professional mixing tools, sound effects, and advanced features through Premium subscriptions. The app is free to download, but you unlock the best features by paying weekly, monthly, or annually.
You may decide to cancel because the Premium features don't match your needs, you found a better app, or you want to pause spending while focusing on other priorities. Whatever your reason, Stopee is here to guide you through the cancellation process and ensure you understand your consumer rights in Nigeria.
Who uses edjing mix
The app appeals to casual DJs, semi-professional music producers, and anyone interested in mixing tracks on their phone. Users typically subscribe when they want access to premium sound libraries, advanced filters, and editing tools that the free version doesn't offer.
Why people cancel edjing mix
Common reasons include discovering you don't use the app regularly enough to justify the cost, switching to desktop software, or finding competitors with better features for your workflow. Some users also cancel after unexpected charges or because they prefer one-time purchases over recurring subscriptions.
Edjing mix pricing in nigeria
Understanding what you're paying helps you decide whether the subscription is worth keeping or if cancellation makes sense for your budget.
Current subscription plans and rates
Edjing Mix offers three subscription tiers. Prices originally display in EUR but convert to Nigerian Naira (NGN) when you purchase through your app store. The exact NGN amount depends on the exchange rate at the time of purchase and your location.
| Plan type | Original price (EUR) | Billing cycle | What you get |
|---|---|---|---|
| Weekly subscription | €2.24 | Every 7 days | Full Premium features for 1 week |
| Monthly subscription | €2.23 | Every 30 days | Best value for regular users |
| Annual subscription | €13.50 | Every 12 months | Premium access for a full year, lowest per-month cost |
What affects your actual nigerian price
When you see the price in the Apple App Store or Google Play Store, it shows in NGN. The conversion from EUR happens automatically based on the current exchange rate. Your bank or payment provider may also add processing fees or currency conversion charges. Always verify the exact NGN amount before confirming your purchase.
How to cancel edjing mix on your device
Cancellation works differently depending on whether you subscribed through iPhone, Android, or the Edjing website. Stopee recommends canceling at least 24 hours before your next billing date to avoid being charged again.
Cancel edjing mix on iPhone (App store method)
If you subscribed via Apple, you cancel directly in your iPhone settings, not through the app itself.
- Open the Settings app on your iPhone.
- Tap your name at the top of the screen.
- This opens your Apple ID menu.
- Select Subscriptions.
- You'll see all active subscriptions linked to your Apple account.
- Find and tap Edjing Mix.
- The app lists your renewal date and current plan type.
- Tap Cancel Subscription or Manage Subscription.
- You may be offered a discount to keep the subscription; ignore this if you've decided to cancel.
- Confirm cancellation by following the on-screen prompts.
- Warning: Some users miss this final confirmation step and remain subscribed by accident.
Pro tip: Take a screenshot of the confirmation message showing your cancellation is active. This protects you if Apple charges you again by mistake.
Cancel edjing mix on android (Google play method)
Android users cancel through the Google Play Store app, which manages all subscriptions purchased on that platform.
- Open the Google Play Store app on your Android phone.
- Tap the three-line menu (hamburger icon) in the top left or your profile picture in the top right.
- Go to Subscriptions or Manage Subscriptions.
- Different phone versions use slightly different menu names, but the Subscriptions option is always available.
- Select Edjing Mix from your active subscriptions list.
- Tap Cancel Subscription.
- Google Play may show you retention offers; select Cancel anyway if you're certain.
- Choose your cancellation reason (optional, but useful for Google to know why users leave).
- Confirm your cancellation.
- You'll receive an email confirmation from Google Play within minutes.
Pro tip: Check your email for a confirmation message. If you don't receive one, repeat the steps to ensure cancellation processed successfully.
Cancel edjing mix on the web (edjing.com)
You can also manage your subscription directly on the Edjing website if you prefer a computer or want to reach customer support.
- Go to edjing.com and sign in with your account credentials.
- Use the same email and password you used to set up your subscription.
- Navigate to Account Settings or Billing.
- Look for a menu option labeled Account, Subscriptions, or Billing depending on the website layout.
- Find your active Edjing Mix subscription.
- The page lists your plan type, renewal date, and payment method.
- Select Cancel Subscription.
- If this option doesn't appear or the website seems broken, use the Contact Support button.
- Confirm cancellation.
- You should receive an email receipt within 24 hours.
Warning: If the website doesn't let you cancel, don't give up. Email Edjing support with your account details and clearly state you want to cancel your subscription. Keep a copy of your email for your records.
What happens after you cancel edjing mix
Cancellation stops future charges, but you keep your Premium access until the current billing period ends. Understanding this timeline prevents confusion and helps you plan your music production without interruption.
Your access after cancellation
When you cancel, you are not immediately locked out. You retain all Premium features, sound libraries, and tools until the date you've already paid for ends. For example, if you cancel on the 10th of the month but your subscription renews on the 20th, you keep Premium access through the 20th.
After your paid period expires, the app reverts to the free version. You lose access to Premium features, advanced sound packs, and editing tools.
Your account data and settings
Cancellation does not erase your account, saved mixes, or settings. Your projects, playlists, and user profile remain stored in Edjing's system. If you resubscribe later, you can access everything you created before.
Stopee advises you to download or export any important mixes or projects you want to keep outside the app, just in case you decide not to return.
Will you get a refund from edjing mix
Refunds are the most stressful part of cancellation, and you deserve clear answers about whether your money is protected.
Edjing's refund policy
According to MWM (the company behind Edjing), their standard policy does not issue pro-rata refunds. This means if you've paid for a month or year and cancel early, you do not receive a refund for the unused portion of your subscription.
MWM's terms state that when you purchase through the App Store or Google Play, the service begins immediately, and your statutory right to withdraw (a consumer protection in some countries) is waived. This is a restriction some users don't expect.
Refunds through apple and google
Even though MWM doesn't issue refunds directly, Apple and Google sometimes do. You can request a refund through their platforms if you have a legitimate reason.
- Apple: Contact Apple Support and request a refund for the Edjing Mix charge. Apple allows refund requests if you claim accidental purchase, unexpected billing, or service quality issues. Be honest and specific about why you want the refund.
- Google Play: Open Google Play, find your purchase history, select Edjing Mix, and tap Report a Problem. Explain why you want a refund. Google reviews your request and typically responds within 3 to 5 business days.
Pro tip: Request refunds within 48 hours of the charge. Apple and Google are more likely to approve refunds for recent purchases, especially if it's your first refund request.
Refunds via your bank or card issuer
If Apple or Google denies your refund, you can escalate to your bank or card company. Contact your bank and report the Edjing Mix charge as unauthorized or disputed. Your bank can initiate a chargeback, which forces a refund investigation.
Warning: Be truthful when disputing charges. Filing false chargeback claims can damage your relationship with your bank and potentially get your account closed.
Your consumer rights in nigeria
Nigeria's Federal Competition and Consumer Protection Act (FCCPA) gives you specific rights when dealing with subscription services and digital purchases. Stopee wants you to know what protections you have.
Protection against unfair billing practices
The FCCPA prohibits misleading advertising, hidden charges, and unfair contract terms. If Edjing's billing was unclear, you were not informed of cancellation terms, or charges appeared without consent, you have grounds to escalate beyond the app companies.
Keep records of all emails, screenshots, and transaction history. Document when you subscribed, what terms were displayed, and any unexpected charges.
Where to file a complaint in nigeria
If Edjing or the app stores refuse to help, contact the Federal Competition and Consumer Protection Commission (FCCPC). You can file a complaint online at fccpc.gov.ng or visit their office in Lagos.
Provide the FCCPC with your account details, billing history, screenshots of charges, and a clear explanation of the problem. The FCCPC investigates complaints and can order companies to refund consumers.
Other protections under nigerian law
- Automatic renewal subscriptions must have clear cancellation instructions, which Edjing does provide in its terms.
- You have the right to clear communication about charges in a language you understand (English in Nigeria).
- Unauthorized or duplicate charges are considered fraud and can be reported to the police and your bank.
Common cancellation mistakes to avoid
Canceling a subscription sounds simple, but small errors can leave you paying when you thought you'd stopped. Stopee has seen users make the same mistakes repeatedly, and we want to help you stay safe.
Mistake 1: deleting the app instead of canceling the subscription
Removing Edjing Mix from your phone does not cancel your subscription. The charges continue because your subscription lives in your Apple or Google account, not on the app itself. Always cancel through Settings or Google Play Store first, then delete the app if you wish.
Mistake 2: canceling too close to your billing date
If your subscription renews on the 15th and you cancel on the 14th, you might still get charged. Cancel at least 24 hours before your renewal date to be absolutely safe. Check your original confirmation email or app settings to find your exact renewal date.
Mistake 3: ignoring cancellation confirmation emails
After you cancel, Apple or Google sends a confirmation email. Read it carefully to confirm the cancellation took effect. If you receive a charge email instead, contact support immediately because cancellation may have failed.
Mistake 4: not documenting your cancellation
Take screenshots of your cancellation confirmation or save emails. If Edjing charges you again after cancellation, these records prove you cancelled and help you dispute the charge with your bank.
Mistake 5: assuming your free trial converts automatically to paid
Some users start a free trial and forget to cancel before it ends. The subscription automatically converts to a paid plan. Set a phone reminder one week before your trial ends so you remember to cancel in time.
Checklist before and after canceling edjing mix
Use this checklist to ensure your cancellation is complete and your account is secure.
| Task | Timing | Status |
|---|---|---|
| Find your subscription renewal date | Before canceling | ☐ |
| Download or export any important mixes | Before canceling | ☐ |
| Complete cancellation via your app store or website | At least 24 hours before renewal | ☐ |
| Take a screenshot of cancellation confirmation | Immediately after canceling | ☐ |
| Check email for confirmation from Apple, Google, or Edjing | Within 24 hours | ☐ |
| Monitor your bank account or payment method for charges | On your renewal date | ☐ |
Summary and next steps
Canceling Edjing Mix is straightforward when you know the correct process. On iPhone, you cancel in Settings under your Apple ID and Subscriptions. On Android, you cancel through the Google Play Store app. On the web, you log into edjing.com and find your Subscriptions page. The key is to cancel at least 24 hours before your renewal date and save proof of your cancellation.
Refunds are not guaranteed by MWM, but Apple and Google sometimes approve refund requests if you ask within 48 hours. If they decline, your bank can investigate a disputed charge. Your consumer rights in Nigeria are protected by the FCCPA, and you can escalate complaints to the FCCPC if the app companies don't help.
You deserve clarity and control over your subscriptions. Stopee has helped thousands of consumers cancel services they no longer use, recover refunds, and understand their rights. If you encounter any issues canceling Edjing Mix or face unexpected charges, visit Stopee at stopee.com for step-by-step guidance, sample complaint letters, and access to consumer protection resources tailored to Nigeria. Stopee is your partner in taking control of your digital spending and protecting your money.
Contact information for disputes and complaints
Reach edjing support
If cancellation fails or you need to escalate a dispute, contact Edjing's support team through their website at edjing.com or within the app under Settings > Help or Support. Email is typically the fastest way to receive a documented response.
File a complaint with the FCCPC
Federal Competition and Consumer Protection Commission (FCCPC), Nigeria. Website: fccpc.gov.ng. The FCCPC accepts complaints online and investigates billing disputes, misleading practices, and refund requests. Filing is free and confidential.
Stopee and the FCCPC both support Nigerian consumers in standing up to unfair subscription practices.