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Cancel Voloco: The Right Way
How to cancel voloco in nigeria and protect your money
What voloco is and why you might want to cancel
Voloco is a mobile and web-based vocal processing app that lets you record, auto-tune, and add professional-sounding effects to your voice. You can use it on iOS, Android, or through Voloco Producer, a web-based plugin subscription service.
The app offers free core features like basic effects and beats, but unlocks premium content and advanced tools through paid subscriptions. Many users in Nigeria find themselves paying for features they no longer use or signed up for a free trial that auto-renewed without notice. If you're one of them, Stopee is here to guide you through cancellation step by step.
When you should cancel voloco
You should cancel if you've finished a project, don't use the premium features, or received an unexpected charge. Auto-renewal charges catch many subscribers off guard, especially when the free trial period ends. Cancelling stops future charges, though you'll still have access until your current paid period expires.
Key facts before you cancel
Deleting your Voloco account does not cancel your subscription. You must cancel through the platform where you subscribed: the App Store (iOS), Google Play (Android), or the Voloco Producer website. Billing is handled separately by each platform, so your cancellation method depends on where you paid.
Voloco pricing in nigeria
Voloco's pricing varies by platform and region. Here's what you need to know about current subscription tiers available to Nigerian users.
| Plan | Billing cycle | Typical price (NGN) | Best for |
|---|---|---|---|
| Free tier | Always free | ₦0 | Starting out, testing the app |
| Premium monthly | Renews every 30 days | ₦2,500-₦3,500 | Short-term users |
| Premium annual | Renews every 365 days | ₦15,000-₦25,000 | Serious content creators |
| Free trial (7 days) | Then auto-renews to paid plan | ₦0 initially | Testing before purchase |
| Voloco Producer (web) | Monthly or annual | ₦5,000-₦30,000+ | Professional producers |
| Student/promo pricing | Variable | Variable | When available via partner platforms |
Exact prices change by region and platform, so always check the App Store, Google Play, or Voloco Producer website for the most current rates in Nigerian Naira.
Your consumer rights under nigerian law
You have legal protections when you cancel a subscription service in Nigeria, and Stopee wants you to know what they are.
Federal competition and consumer protection act (FCCPA)
Nigeria's Federal Competition and Consumer Protection Act 2018 gives you the right to clear information about subscription terms, transparent billing, and cancellation without unreasonable barriers. This means Voloco must make cancellation easy and not hide charges in fine print.
If you were not clearly informed that a free trial would auto-renew, or if you were charged without explicit consent, you have grounds to dispute the charge. The FCCPA protects you from unfair commercial practices, including misleading auto-renewal terms.
Right to a refund
While Voloco Producer (web subscriptions) does not offer refunds after purchase, app store subscriptions (iOS and Android) are governed by Apple and Google's refund policies. You can request a refund within 14 days of purchase for accidental subscriptions or if you cancel before your trial ends.
If Voloco or the app store refuses a legitimate refund, you can escalate to the Federal Competition and Consumer Protection Commission (FCCPC) as your regulatory authority.
How to cancel voloco on iOS (App store)
Cancelling through the App Store is the fastest way if you subscribed on iPhone or iPad. Apple handles your billing and refunds, not Voloco.
- Open the App Store on your iPhone or iPad.
- Tap the profile icon in the top right corner.
- Select "Subscriptions."
- Find Voloco in your active subscriptions list and tap it.
- Scroll through the list if you have many subscriptions; Voloco should appear in alphabetical order.
- Tap "Cancel subscription" or "Edit" and select cancel.
- You may see a "Keep" button; ignore it and tap cancel instead.
- If a prompt offers discounts, you can still cancel-don't be swayed by these offers.
- Confirm your cancellation.
- Apple will show you when your access ends (the end of your current billing period).
- Your free features remain available after cancellation.
- Check your email for a cancellation receipt from Apple.
- This confirms the cancellation and stops future charges.
- Keep this receipt as proof if you dispute a charge later.
Pro tip: Cancel as soon as you decide you don't want to renew. Apple processes cancellations immediately, so there's no risk of being double-charged.
How to cancel voloco on android (Google play)
Android users must cancel through the Google Play Store, where your subscription is registered. Google handles billing and manages your refund eligibility.
- Open the Google Play Store app on your Android device.
- Tap your profile icon (top right) or tap "Account" in the menu.
- Select "Subscriptions" from the menu.
- This shows all your active subscriptions in one place.
- Tap Voloco to open its subscription page.
- Ensure you've selected the correct app-there may be similar-named apps.
- Tap "Cancel subscription" at the bottom of the page.
- Google will ask you why you're cancelling; you can skip this or provide feedback.
- Confirm the cancellation.
- Google displays the final billing date and the day your access expires.
- Save your cancellation confirmation email.
- Check your Gmail inbox (or linked email) for confirmation from Google Play.
- This email is your proof of cancellation for billing disputes.
Pro tip: If you subscribed on Android and were charged in error, request a refund from Google Play within 14 days of the charge. Google's refund window is generous compared to many services.
How to cancel voloco producer on the web
If you subscribed to Voloco Producer directly through the website (rather than an app store), you cancel through your online account dashboard.
- Go to the Voloco Producer website and log in with your account credentials.
- Visit voloco.ai or the official Voloco Producer portal.
- Navigate to "Account" or "Billing" settings.
- Look for a "Subscription," "Orders," or "Plans" tab.
- This section shows your active subscription and renewal date.
- Find your active Voloco Producer subscription and select "Cancel subscription" or toggle "Auto-renew" to "Off."
- If you're in a free trial, you may see "Cancel free trial" instead.
- Some interfaces ask you to confirm a second time; proceed with cancellation.
- Confirm the cancellation and note your final billing date.
- You'll receive an email confirmation from Voloco with your cancellation details.
- Keep your confirmation email for your records.
- Voloco states they do not offer refunds for Producer subscriptions, so cancellation simply stops future charges.
Warning: Voloco Producer does not issue refunds, even if you cancel within days of purchasing. This is a key difference from app store subscriptions. If you believe you were overcharged or subscribed by accident, contact Stopee or escalate to the FCCPC for guidance.
What happens after you cancel
Cancellation is just the first step. You need to know what access you keep, what you lose, and whether your data is safe.
Your access after cancellation
You keep full access to premium features until the end of your current billing period. Once that period ends, you lose premium content but retain free-tier features forever (assuming your account remains active). Your projects and saved voice recordings stay linked to your account unless you delete the account itself.
No auto-renewal after cancellation
Once you cancel, Voloco will not charge you again. Your subscription is blocked from auto-renewing on your next billing date. Cancellation is permanent unless you choose to resubscribe later.
Account deletion is separate
Cancelling your subscription does not delete your account or your data. If you want to fully remove your account, project files, and profile information, you must request account deletion separately through Voloco's settings or customer support. Stopping payment and wiping your account are two different actions.
Will you get a refund after cancelling
Refund eligibility depends entirely on where you subscribed and how quickly you ask. Stopee has helped thousands of consumers recover money from unfair charges, and we can guide you through the process.
Refunds for app store subscriptions (iOS and android)
Apple and Google both allow refunds within 14 days of purchase, especially for free trials that auto-renewed without clear notice. Contact the app store directly with your receipt and explain the issue: accidental subscription, unclear auto-renewal terms, or failure to cancel before the trial ended.
Most refund requests succeed if you act within the 14-day window and can show you made a good-faith attempt to cancel earlier. Provide your order number, the charge date, and a clear explanation.
Refunds for voloco producer (web subscriptions)
Voloco explicitly states that refunds are not issued for Voloco Producer subscriptions purchased directly on their website. However, if you were charged in error, miscalculated the price in Naira, or discovered hidden charges, contact Voloco support immediately with evidence and request an exception. Escalate to the FCCPC if Voloco refuses.
What counts as a refundable error
You have a stronger case for a refund if any of the following apply:
- You subscribed during a free trial that was not clearly marked as auto-renewing.
- You were charged multiple times for a single subscription.
- You cancelled before the trial ended but were still charged.
- The app store charged you in a currency other than Nigerian Naira without notice.
- You were under 18 at the time of subscription (parental consent issues).
Common mistakes people make when cancelling
Cancelling can feel urgent and stressful, especially when unexpected charges arrive. Many subscribers make preventable mistakes that delay refunds or leave them still paying.
Deleting the app instead of cancelling the subscription
This is the single biggest mistake. Removing the Voloco app from your phone does nothing to stop billing. Your subscription lives in the App Store or Google Play, not in the app itself. You must cancel through the store's subscription menu, not by deleting the app.
Cancelling the account but not the subscription
Voloco allows you to deactivate or delete your account separately from unsubscribing. Account deletion removes your profile and projects but leaves the subscription active. You'll keep being charged until you cancel through the app store or Voloco Producer site.
Waiting too long to request a refund
Both Apple and Google have hard 14-day refund windows. If you wait 3 weeks after a charge to dispute it, both stores will likely decline your request. Act immediately if you believe you were wrongly charged.
Not keeping cancellation receipts
You'll need proof of cancellation if you're later charged again or if you escalate to the FCCPC. Save every confirmation email from Apple, Google, or Voloco. Screenshot your subscription settings after you cancel, showing the cancellation status or the absence of Voloco from your active subscriptions.
Assuming a discount offer means free access
If Voloco or the app store offers a discounted price to keep you subscribed, that's still a paid subscription. The "Keep" button at cancellation sometimes shows a reduced rate, but you're still paying. If you don't want any charges, complete the cancellation regardless of offers.
Checklist before you cancel voloco
Use this checklist to prepare and avoid surprises after cancellation.
| Task | Why it matters | How to do it |
|---|---|---|
| Download your projects | Voloco may delete projects after account deletion; save your work first | Export voice recordings and project files before cancelling |
| Note your billing date | Know when your current period ends and access expires | Check the App Store, Google Play, or Voloco Producer for the renewal date |
| Save your order number | You'll need it to request a refund | Screenshot or copy the transaction ID from your email receipt |
| Check your email for confirmation | Proof that cancellation succeeded | Save the confirmation email in a "Subscriptions" folder |
| Wait 2-3 days and verify | Ensure the subscription is removed from your account | Return to the app store and confirm Voloco is no longer listed as active |
| Plan your refund request | Request refunds within 14 days | Contact Apple, Google, or FCCPC if Voloco refuses |
Comparison: should you keep or cancel voloco
Still unsure? This table helps you decide based on your actual usage and needs.
| Reason | Keep your subscription | Cancel Voloco |
|---|---|---|
| You're a music producer | Yes, if you use premium effects daily | No |
| You signed up for a free trial and forgot about it | No | Yes, immediately |
| You're a casual user trying effects | No, the free tier has enough | Yes, downgrade to free |
| You've completed your project | No | Yes, no reason to pay |
| You're unhappy with the auto-tune quality | No | Yes, try another app instead |
| Premium effects save you hours of work | Yes, cost-benefit favours keeping | No |
Cancellation contact and support information
If you need to escalate a cancellation issue, contact Voloco or the regulatory authority below.
Voloco customer support
Voloco is owned by Resonant Cavity, LLC, a US-based company, with additional offices linked to Voloco LLP in the United Kingdom. For web-based inquiries, visit the Voloco Producer website's support page or contact them through in-app help. Response times vary, but escalate to Stopee or the FCCPC if Voloco does not respond within 7 business days.
App store refund support
Apple (iOS): Go to appleid.apple.com, select "Purchases and refunds," and request a refund within 14 days of the charge.
Google (Android): Visit play.google.com/store, go to your account, find the transaction, and click "Request refund." Google processes requests within 24-48 hours.
Nigerian consumer protection escalation
If the app store or Voloco refuses a legitimate refund, file a complaint with the Federal Competition and Consumer Protection Commission (FCCPC). You can submit complaints online at fccpc.gov.ng or contact their consumer hotline. The FCCPC has authority over misleading auto-renewal practices and can compel refunds if the company violates the Federal Competition and Consumer Protection Act.
Summary and next steps
Cancelling Voloco is straightforward once you know which platform you used and what to expect after cancellation. You keep access until your billing period ends, free features remain available, and your data stays safe unless you delete your account separately. Refunds are possible within 14 days for app store subscriptions, though Voloco Producer refunds are not guaranteed.
Your action items: Cancel through the App Store (iOS), Google Play (Android), or Voloco Producer website today. Save your confirmation email. Request a refund within 14 days if you believe you were wrongly charged. Escalate to the FCCPC if either Voloco or the app store refuses your refund without cause.
Stopee has helped thousands of consumers cancel unwanted subscriptions, recover refunds, and avoid auto-renewal traps. If you run into resistance when cancelling Voloco or any other service, Stopee is here to guide you through escalation and hold companies accountable. Your money is yours-don't let auto-renewal charges catch you off guard again.