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Cancel New Internationalist: Step-by-Step Guide
How to cancel new internationalist in nigeria and reclaim your money
What is new internationalist and why nigerians subscribe
New Internationalist is an independent magazine and publisher dedicated to global social justice, environment and development reporting. It reaches readers across Nigeria and the world with investigative journalism on issues that affect you directly.
The service offers digital subscriptions on the web, apps for iOS and Android, and print delivery to your address. You can access the full archive once you subscribe, giving you years of reporting at your fingertips.
How new internationalist reaches you in nigeria
If you subscribe via the publisher's website, you get instant digital access on all devices. App purchases through Apple App Store or Google Play follow the terms of those platforms, not the publisher directly. Print subscriptions ship internationally, though delivery times to Nigeria can vary.
New Internationalist treats Nigeria as part of its "Rest of world" pricing tier. Your subscription renews automatically unless you stop it, and that automatic charge is where many subscribers get stuck. Stopee helps thousands of Nigerians navigate exactly this situation every month.
Pricing for nigerian subscribers
| Plan | Approximate cost (NGN) | Billing cycle | What you get |
|---|---|---|---|
| Digital only | ≈ ₦2,000-2,200/month | Monthly | Digital edition on iOS, Android and web; full archive access |
| Print only | ≈ ₦2,500-3,000/month | Monthly | Print magazine to your address; digital archive |
| Print and digital bundle | ≈ ₦2,700-3,200/month | Monthly | Full access to print + all digital platforms |
| Annual bundle | ≈ ₦35,000-42,000/year | Annual | Print and digital for 12 months (best value) |
Pro tip: Exact prices in naira depend on your payment method and whether you're charged in euros at currency conversion. Always check the checkout page for your final amount before confirming payment.
Your consumer rights when cancelling in nigeria
Protection under nigerian law
You have real rights when you cancel a subscription in Nigeria. The Federal Competition and Consumer Protection Commission (FCCPC) enforces the Federal Competition and Consumer Protection Act, which protects you from unfair contract terms and ensures you can exit subscriptions fairly.
If New Internationalist charges you without clear consent or continues billing after you've requested cancellation, the FCCPC is your escalation point. You can file a complaint if the publisher refuses to refund you for services you didn't receive.
Your right to a cooling-off period
Digital services like magazine subscriptions may qualify for a 14-day cooling-off period if purchased online, depending on how the contract is written. If you subscribed through the web and change your mind within 14 days, you have grounds to request a full refund before any content is delivered.
Keep in mind: If you've already downloaded or read significant portions of the magazine, the cooling-off right may not apply. Act quickly if you want to invoke this protection. Stopee recommends cancelling within 14 days if you're unsure about your subscription.
How to cancel new internationalist across all platforms
Cancel via the new internationalist website
Cancelling through the publisher's own site is the cleanest path to a refund. Follow these steps carefully to end your subscription without delays.
- Open your web browser and go to the New Internationalist website or your account login page.
- If you don't remember your login, use the "Forgot password" option to reset it.
- Sign in with your email address and password.
- Check your spam folder if you don't receive a password reset email within 2 minutes.
- Navigate to "Account settings," "Subscription," or "Billing" in the menu.
- This is usually in the top-right corner of your account dashboard.
- Locate your active subscription and select "Cancel subscription" or "Manage subscription."
- Read any retention offer carefully; you are not obligated to accept it.
- Follow the on-screen prompts to confirm cancellation.
- Take a screenshot of the confirmation page and note any confirmation number.
- Check your email for a cancellation confirmation from New Internationalist.
- Save this email as proof for your records or if you need to escalate a refund request.
Warning: Do not close your browser until you see a final "Cancellation confirmed" message. If the page times out, log back in and verify the subscription is no longer active before proceeding.
Cancel an apple app store subscription (iOS)
If you subscribed through Apple, you must cancel through Apple's system, not through New Internationalist. Apple handles all refunds and billing for app subscriptions on iOS.
- Open the Settings app on your iPhone or iPad.
- Settings is usually on your home screen; it has a grey gear icon.
- Tap your name at the top of the Settings screen.
- If you see "Sign in to your iPhone" instead, tap that and enter your Apple ID.
- Select "Subscriptions."
- You will see all active subscriptions linked to your Apple ID.
- Find "New Internationalist" in the list and tap it.
- If you don't see it, scroll down; inactive subscriptions may appear below.
- Tap "Cancel subscription" or "Cancel free trial" (depending on your plan).
- Apple will ask you to confirm; select "Confirm cancellation."
- You will see a message confirming the cancellation date.
- Access to New Internationalist continues until that date; after that, your subscription ends and you are not charged again.
Pro tip: If you purchased the app directly from the App Store and want a refund for unused time, request it immediately through Apple Support. Apple's refund window is 14 days for app purchases; after that, you must escalate to the consumer protection authority.
Cancel a google play subscription (Android)
Google Play subscriptions are managed through your Google account. Cancelling here stops future charges, and you can request a refund through Google Play support if you meet their criteria.
- Open the Google Play Store app on your Android device.
- Look for the colorful triangle icon; open it and tap the menu (three horizontal lines).
- Select "Subscriptions" from the menu.
- You will see all active subscriptions on your account.
- Tap "New Internationalist."
- If you don't see it, make sure you are in the "Active" tab, not "Expired."
- Tap "Cancel subscription."
- Google will ask you why; choose the reason that applies (optional, but helpful for your own records).
- Confirm the cancellation by tapping "Yes, cancel" or "Cancel subscription."
- Your subscription ends at the end of your current billing period.
- Look for a confirmation notification on your screen.
- Check your email for a confirmation from Google Play within a few minutes.
Warning: Google Play refunds are not automatic. If you cancel mid-billing cycle and want your money back, you must request the refund through "Help & feedback" in the Google Play Store app within 48 hours of purchase. After 48 hours, your refund request may be denied, and you will need to escalate to the FCCPC.
What happens to your access after you cancel
How long you keep reading after cancellation
Cancelling your subscription does not cut you off immediately. You retain access to New Internationalist for the remainder of the billing period you have already paid for.
If you cancel on the 5th of the month and your next charge was scheduled for the 20th, you keep full access until the 20th. After that date, your login no longer works and you cannot download new issues.
Your account and data after cancellation
New Internationalist retains your account details and reading history even after cancellation. If you decide to resubscribe later, your reading history and preferences are still there. You do not lose anything by cancelling.
If you want your personal data deleted entirely, contact New Internationalist's support team directly and request data erasure under privacy laws. Stopee can help you draft that request if the publisher stonewalls you.
Refunds, timing and what you are actually owed
Refunds for web subscriptions
New Internationalist's policy states you can cancel at any time and receive a full refund for any unfulfilled months remaining on your subscription. This is the key leverage point you have as a subscriber.
If you paid ₦5,000 for a 3-month subscription and cancel after 1 month, you are owed ₦3,334 for the 2 months you did not consume. The publisher calculates refunds on a pro-rata basis, meaning they refund you the exact proportion of your money for the unused time.
Pro tip: Request your refund in the same cancellation flow if the option appears. If the website does not offer an automatic refund, email support immediately with your confirmation number and request the refund in writing. Put the date in your email so there is a written record.
Refunds for app purchases
Apple App Store and Google Play handle all refunds for app subscriptions. New Internationalist does not process these refunds directly; you must request them through Apple or Google.
Apple refunds app purchases within 14 days of the transaction if you request them. After 14 days, you can still try, but Apple may deny your request. Google Play offers a 48-hour refund window for most subscriptions; after that, refunds are discretionary.
Keep in mind: If the app automatically renewed and charged you without your permission, you have stronger grounds for a refund even outside the normal window. Report the unauthorized charge to Apple or Google with screenshots of your subscription settings, and escalate to the FCCPC if they refuse.
Timeline for receiving your refund
Web subscription refunds from New Internationalist typically arrive within 7-10 business days if you request them via support. If you used a debit card, the refund posts back to your card account and may take 2-3 additional business days depending on your bank.
Apple refunds appear in your Apple ID account balance within 24 hours and can take 5-7 business days to reach your bank account. Google Play refunds follow a similar timeline. Neither refund will show instantly.
Common mistakes when cancelling new internationalist
Cancelling in the wrong place
Many subscribers feel frustrated when they cancel on one platform and the charges keep coming. This happens because you cancelled in the wrong location.
If you subscribed through Apple App Store, cancelling on the New Internationalist website does nothing; the app continues to charge you because Apple controls the billing. The same is true in reverse. Always cancel on the platform where you originally subscribed.
Pro tip: If you are unsure where you subscribed, check your bank or credit card statement. The charge description will show "Apple App Store," "Google Play," or "New Internationalist" directly. Cancel there.
Not confirming cancellation in writing
You submit a cancellation request and assume it is done. Two weeks later, you are charged again. This happens because there is no paper trail proving you cancelled.
Always take a screenshot of your cancellation confirmation page. Save the confirmation email from the publisher or app store. If you cancel via email, send it from an email address you can prove is yours (so do not use a shared family email). This evidence is your protection if a dispute arises.
Cancelling too late to stop the next charge
Your subscription renews on the 1st of the month. You cancel on the 2nd and are still charged. This is because you missed the cancellation window.
Most subscriptions renew 24 hours before your billing date appears on your bank statement. If your next charge is scheduled for the 15th, cancel by the 13th at the latest. Stopee recommends setting a phone reminder 5 days before your renewal date so you have a buffer.
Assuming the cancellation is final
You cancel and feel relieved. But you never checked whether the cancellation actually took. One month later, the charge reappears.
Log back into your account 24 hours after cancellation and verify the subscription shows "Inactive" or "Cancelled." If it still shows "Active," immediately contact support. Do not assume the cancellation worked without proof.
Cancellation checklist to protect yourself
| Step | Action | Why it matters |
|---|---|---|
| 1. Verify your platform | Check your bank statement to see where charges come from (Apple, Google, or New Internationalist directly) | Cancelling in the wrong place wastes your time and the charges continue |
| 2. Log in to your account | Access your subscription settings on the correct platform | Confirms your login works and you can access cancellation controls |
| 3. Take a screenshot before cancelling | Capture your active subscription details, price, and renewal date | Proof of what you were paying if you need to dispute a refund later |
| 4. Complete the cancellation flow | Follow the steps for your platform and confirm via the final prompt | Some platforms require final confirmation; skipping this leaves you subscribed |
| 5. Save the confirmation | Screenshot the confirmation page and save the confirmation email | Your evidence that you cancelled on a specific date |
| 6. Verify within 24 hours | Log back in and confirm your subscription now shows as "Cancelled" or "Inactive" | Catches cancellation failures before you are charged again |
Should you keep or cancel your new internationalist subscription
Reasons to keep your subscription
If you read New Internationalist regularly and value investigative reporting on global justice issues, the subscription delivers value. The digital archive access alone is worth the cost for researchers, students and activists in Nigeria who need reliable sources.
If you use the print edition as a reference or gift it to friends, the bundle plan (print plus digital) justifies the monthly cost. Annual billing saves you money compared to monthly charges.
Reasons to cancel
If you subscribed on impulse and have not opened the app in 3 months, cancelling frees up that money for something you use daily. There is no shame in reconsidering a subscription; Stopee sees this happen with thousands of users every month.
If you only care about one or two stories per issue, access is not worth the recurring charge. Read free articles on the New Internationalist website before you commit to a paid subscription again.
If automatic renewals surprise you because you forgot about the subscription, cancelling immediately protects your budget. Set a calendar reminder for next month to evaluate whether to resubscribe.
Reviews and what other nigerian subscribers say
Quality of reporting
Readers in Nigeria praise New Internationalist for coverage of African issues that mainstream outlets ignore. The magazine's investigations into resource extraction, climate policy and governance resonate with subscribers who care about social accountability.
Complaints often focus on delivery delays for print subscriptions to Nigeria and the assumption of Western perspective on some stories. Digital access is reliable and offline downloads work on iOS and Android.
Subscription management and billing
Users report that automatic renewal happens without clear reminders or easy access to cancellation. The website subscription portal is straightforward, but app-based subscriptions are harder to track and cancel. Several subscribers noted they were charged multiple times before realizing the issue.
Refund requests are usually honored if you follow the process correctly. Delays in communication from support are common; Stopee recommends following up in writing if you do not hear back within 5 business days.
Contacting new internationalist for support
Where to reach the publisher
If your cancellation fails or you need to request a refund directly, use these official contact channels.
Email support: Contact the subscriber support team through the "Contact us" link on the New Internationalist website. Clearly state your issue, include your account email and subscription number, and request a response within 5 business days.
Web portal: Log into your account and look for a "Help" or "Support" button. Many issues can be resolved through the help centre without reaching a human.
Social media: New Internationalist monitors its official social media channels. If standard support is slow, a public inquiry on their Twitter or Facebook page often speeds up a response.
If new internationalist refuses to refund you
If you have cancelled, provided proof, and the publisher will not refund you for unfulfilled months, escalate to the Federal Competition and Consumer Protection Commission (FCCPC). File a formal complaint at www.fccpc.gov.ng and include your cancellation confirmation, refund request email, and bank statement showing the charge.
The FCCPC takes unfair billing practices seriously. Your complaint triggers an investigation and the publisher must respond to the regulator within 10 business days. This leverages almost always results in a refund.
Stopee has helped thousands of consumers navigate refund disputes like this. You are not alone, and persistence works.
Final summary and your next step
Cancelling New Internationalist in Nigeria is straightforward if you follow the correct platform and keep written proof. You have consumer rights under Nigerian law, a refund path for unfulfilled time, and an escalation point in the FCCPC if the publisher resists.
The most important action right now is to verify your subscription platform (Apple, Google Play, or the web) and complete your cancellation today. Do not delay; every day you stay subscribed is money spent on a service you may not use.
If you encounter resistance, Stopee has helped thousands of consumers cancel subscriptions and recover refunds across dozens of services. The same logic that applies to New Internationalist applies to every other recurring charge in your life. Start with this one, document the process, and use that confidence to audit your other subscriptions.
You own your money and your choices. Cancelling is your right, and Stopee is here to make sure you exercise it.