Manage Scott'S Bass Lessons

How to cancel scott's bass lessons: your complete new zealand guide

What is scott's bass lessons

Scott's Bass Lessons is an online platform designed to teach bass guitar to players of all skill levels, from complete beginners to advanced musicians. The service combines video instruction, structured learning paths, community interaction and printed educational materials into one subscription package.

Core features and what you get

When you subscribe, you access an extensive video library covering technique, music theory, bass playing fundamentals and advanced styles. The platform organises lessons into learning paths so you progress logically through material. You also receive regular course updates, invitations to live events and interaction with a supportive community of fellow bass players. Membership options range from monthly subscriptions to annual plans and lifetime access for players who want permanent entry.

Who scott's bass lessons suits

This service works best if you're self-directed, prefer learning online at your own pace and want structured guidance alongside community support. If you prefer one-on-one tuition with a local instructor, or you're unsure whether online learning fits your style, you can test the service through their free trial before committing to payment.

Understanding your consumer rights in new zealand

Before you cancel, it's important to know what protections apply to your subscription.

Consumer guarantees act and subscription services

Under New Zealand's Consumer Guarantees Act, any service you pay for must be of acceptable quality, fit for purpose and match any description the company gave you. If Scott's Bass Lessons fails to deliver on these promises (for example, if the video content is broken, lessons don't match the advertised level, or the service is unavailable), you have rights to a remedy even if you're outside their stated refund window. The Commerce Commission and Consumer Affairs New Zealand can advise you if you believe your rights have been breached.

Cancellation rights and cooling-off periods

For online services purchased in New Zealand, you typically have a 14-day cooling-off period from purchase during which you can cancel for any reason and receive a refund, provided the service hasn't already been fully delivered. Scott's Bass Lessons offers a 14-day free trial plus a 30-day money-back guarantee, which exceeds this minimum requirement. However, if you're outside these windows and the service is defective or misleading, statutory rights apply regardless of the company's refund policy. At Stopee, we recommend keeping records of what the company promised and how the service actually performed.

Pricing and plan comparison for new zealand customers

Scott's Bass Lessons pricing varies by subscription length and payment frequency. Below are the approximate New Zealand dollar prices converted from USD at current rates (approximately 1.60 NZD per 1 USD). Actual prices may vary slightly depending on your payment method and whether promotional pricing is active.

Available subscription plans

Understanding the trial and refund guarantee

All plans include a 14-day free trial where you can explore the full platform without being charged. After your trial ends and you begin paid subscription, you have an additional 30 days to request a full refund if you're not satisfied. This 30-day window is measured from when your first payment is processed, not from when you started the trial. Stopee advises reviewing your email for the exact date your payment was deducted so you know your refund deadline.

How to cancel scott's bass lessons step by step

Cancellation differs depending on where you purchased your subscription. If you bought directly from the Scott's Bass Lessons website, you cancel on their site. If you subscribed via the Apple App Store or Google Play Store, you must cancel through that app store - cancelling on the website alone won't stop app store charges from continuing.

Cancel a web subscription (purchased directly from scott's bass lessons)

1. Open your web browser and go to www.scottsbasslessons.com.
2. Log in to your account using your email address and password.
   • If you've forgotten your password, click "Forgot password" and follow the reset link sent to your email.
3. Navigate to your account settings or billing section (usually found in a menu or profile icon in the top right corner).
4. Look for "Subscriptions," "Billing," "My plans" or similar wording.
5. Locate the active subscription you want to cancel and click "Cancel subscription" or "Manage subscription."
   • Warning: If you have multiple subscriptions (for example, monthly and a gift subscription), ensure you're cancelling the correct one.
6. Confirm your cancellation by clicking the final "Confirm cancellation" or "Yes, cancel my subscription" button. You should receive an email confirmation immediately.
   • Pro tip: Take a screenshot of the confirmation page and forward the email confirmation to your personal records folder. This proof protects you if billing disputes arise later.
7. Your subscription ends at the close of your current billing period (unless you're in a trial, which may end immediately).
   • If you cancel within the 30-day refund guarantee, reply to your confirmation email or contact support to request a refund rather than waiting for access to expire.

Cancel an iOS subscription (Apple app store)

1. On your iPhone or iPad, open the Settings app.
2. Tap your name at the top of the settings menu, then select "Subscriptions."
   • If you don't see this option, your device may be running an older iOS version; update to the latest version first.
3. Look for "Scott's Bass Lessons" in your active subscriptions list and tap it.
4. Tap "Cancel Subscription" and confirm the cancellation.
   • Warning: Apple will ask if you want to keep the subscription; ensure you tap the "Cancel" option, not "Keep".
5. You'll see a confirmation that your subscription cancels on your next billing date. If you're within the 30-day money-back guarantee window, contact Scott's Bass Lessons support directly to request a refund; cancelling the subscription alone doesn't trigger a refund automatically through Apple.

Cancel an android subscription (Google play store)

1. Open the Google Play Store app on your Android phone or tablet.
2. Tap your profile icon in the top right corner and select "Payments and subscriptions."
3. Tap "Subscriptions" and find "Scott's Bass Lessons" in the list.
4. Select it and tap "Cancel subscription," then confirm when prompted.
5. Google will display a cancellation date. Similar to Apple, cancelling through Google Play does not automatically process a refund, so contact Scott's Bass Lessons directly if you want money back within the guarantee window.

What happens after you cancel

Cancellation is immediate in the system, but your actual access rights depend on your subscription type and billing cycle timing.

Access after cancellation

If you cancel a regular monthly or annual subscription outside of the trial period, you typically retain access to all course content until the end of your current billing cycle. For example, if you're on a monthly plan and cancel on day 5 of your month, you keep full access until day 35 (end of the month). If you cancel during a free trial, your access may stop immediately or at the end of the trial day, depending on the exact trial terms displayed when you signed up.

Stopee recommends downloading any important course materials or taking notes on lessons you want to reference after your access ends, particularly if you're nearing the end of your billing period.

Automatic renewal and future billing

Once you cancel, automatic renewal stops completely. You won't be charged for any future billing periods. However, charges already processed remain on your payment statement and don't disappear. If you cancel within the 30-day money-back guarantee, you can request a refund for that initial charge separately.

Account data and export

Scott's Bass Lessons retains your account information, purchase history and progress data according to their privacy policy. If you want your personal data exported or deleted, contact their support team with a formal request. New Zealand privacy law (Privacy Act 2020) gives you the right to request your personal information; Stopee advises making this request in writing and keeping a copy for your records.

Refund policy and how to claim a refund

Scott's Bass Lessons offers a 30-day money-back guarantee on all subscription plans, meaning you can receive a full refund if you're unsatisfied within 30 days of your first paid charge.

How the 30-day guarantee works

The 30-day clock starts from the date your first payment was processed, not from the day you signed up (if you used a free trial). To qualify, you must request the refund within this window. After 30 days, the company's policy states no refunds are issued for unused subscription time. However, if the service fails to match its description, is defective or doesn't meet acceptable quality standards under the Consumer Guarantees Act, you retain rights to remedies even after the 30-day period.

How to request a refund

1. Contact Scott's Bass Lessons support through their website contact form or email support address (check the footer of their website for current contact details).
2. Explain clearly why you want a refund. For example: "The video lessons don't match the advertised beginner level" or "I purchased in error and haven't completed significant content."
   • Pro tip: Be specific and honest. Vague requests like "I changed my mind" are weaker than "The content didn't suit my learning style as described."
3. Include your account email, subscription plan name and the date of your first payment.
4. Ask them to confirm the refund in writing and provide the expected timeframe for the money to return to your payment method.
5. Allow 5-10 business days for the refund to appear in your account. If it doesn't arrive, follow up with a second email.

Refund exceptions and printed materials

Printed materials (course workbooks, sheet music or physical books) are only refundable if they arrive damaged or incorrect. Once an order enters production, printed items cannot be cancelled or refunded. If you ordered printed materials and want to cancel before they ship, contact support immediately - timing is critical.

Common mistakes when cancelling scott's bass lessons

Cancelling feels straightforward, but small oversights can leave you charged longer than expected or locked out of important refund windows.

Mistake 1: cancelling on the website when you subscribed via an app store

If you signed up through the Apple App Store or Google Play, cancelling your subscription on the Scott's Bass Lessons website does nothing. Your app store subscription keeps renewing and charging you. You must cancel specifically in the app store where you purchased. Stopee strongly advises checking your original purchase email to confirm which platform processed your payment.

Mistake 2: missing the 30-day refund deadline

The 30-day window is strict. If you cancel on day 31, you lose the right to a refund under their policy. Mark your calendar or set a phone reminder for day 25 if you're on the fence. Better yet, request the refund as soon as you decide, rather than waiting to the last moment.

Mistake 3: not requesting a refund after cancelling

Cancelling your subscription and requesting a refund are two separate actions. You can cancel (which stops future charges) but then fail to request the refund for the initial payment within 30 days. Contact support to ask for a refund explicitly; don't assume cancellation automatically triggers one.

Mistake 4: confusing the free trial with the money-back guarantee

The 14-day free trial is separate from the 30-day money-back guarantee. You get 14 days free, then you start paying. After you start paying, you have 30 more days to request a refund if unsatisfied. Total potential trial plus guarantee period is approximately 44 days, but the money-back window only applies to paid charges.

Mistake 5: not saving your cancellation confirmation

After you cancel, you receive a confirmation email. Screenshot it or forward it to yourself. If a charge appears after your cancellation, you'll need this proof to dispute it with your bank or payment provider. Stopee recommends keeping cancellation confirmations for at least six months.

Checklist before and after you cancel

Use this checklist to ensure you've completed cancellation correctly and protected yourself.

Should you cancel or keep your scott's bass lessons subscription

The decision to cancel depends on your personal learning goals, budget and how the platform matches your expectations.

Reasons to cancel

You might cancel if the lesson content doesn't match your skill level, you're not making progress with self-directed learning, the platform interface is confusing or you've simply run out of budget. If you discover the service doesn't deliver what was advertised, that's a strong reason to request a refund under consumer guarantees. Stopee also recommends cancelling if you're ignoring the content and not using your subscription regularly - dead money helps no one.

Reasons to keep your subscription

If you're progressing, enjoying the community and finding specific lessons valuable, keeping your subscription makes sense. The monthly plan offers low commitment and the flexibility to cancel anytime if circumstances change. For serious learners committing to bass for years, the annual or lifetime plan delivers better value. The key is honest assessment: are you using this service weekly, or is it sitting untouched?

How stopee can help you cancel confidently

Cancelling online subscriptions shouldn't require a PhD in frustration. At Stopee (stopee.com), we've built a resource library to guide you through cancellation for hundreds of services, including Scott's Bass Lessons. Our guides walk you through each step, flag common traps and remind you of your consumer rights. Whether you're trying to get a refund, confused about which button to click or worried you've missed a deadline, Stopee has helped thousands of consumers cancel cleanly and protect themselves against unwanted future charges.

We also track which companies make cancellation deliberately difficult, which services honour refunds reliably and where your consumer protections actually apply. Stopee exists because cancellation should be as simple as subscription was - and it usually is once you know the steps.

Contact and postal address for scott's bass lessons

Scott's Bass Lessons is operated by Devine Music Limited. If you need to send a formal written cancellation notice or dispute, use the following address as listed in their privacy policy:

Devine Music Limited
(Scott's Bass Lessons)
Check the company's website footer or privacy policy for the most current postal address and contact email, as this information is subject to change.

For fastest results, contact support through their website contact form or email support first. Postal mail can take weeks to process. At Stopee, we recommend keeping copies of all written communication (email screenshots, confirmation numbers, refund requests) for your records in case you need to escalate a dispute to your bank, payment provider or Consumer Affairs New Zealand.