Manage Flightradar24
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Cancel Flightradar24: The Right Way
How to cancel flightradar24 in new zealand: your step-by-step guide
What flightradar24 is and why people cancel
Flightradar24 is a real-time flight-tracking app and website built in Sweden that lets you follow aircraft, check flight details and review air traffic history. You can use it free with basic features, or upgrade to paid plans (Silver or Gold) for extended history, advanced filters, live weather overlays and aeronautical charts.
Most users-frequent flyers, aviation enthusiasts and professionals-subscribe for deeper tracking capabilities. But if you've stopped using it, found a cheaper alternative, or simply want to cut back on subscriptions, you're not alone. At Stopee, we help thousands of New Zealand consumers like you cancel services cleanly and keep money in your pocket.
Who typically cancels
You might cancel Flightradar24 if the paid plan no longer fits your budget, you've switched to a competitor, or you realise you weren't using the premium features enough to justify the monthly or annual cost. Whatever your reason, Stopee is here to make the process straightforward and transparent.
Flightradar24 pricing in new zealand dollars
Before you cancel, it helps to understand what you're paying for and whether the value justifies your spend.
Current subscription plans and costs
| Plan | Price (NZ$) | Billing period | Key features |
|---|---|---|---|
| Silver Monthly | NZ$4.99 | Monthly | 90 days flight history, advanced filters, weather overlay |
| Silver Annual | NZ$28.99 | Yearly | Same as monthly, saves 42% vs monthly billing |
| Gold Monthly | NZ$6.49 | Monthly | 365 days history, live weather, charts, extended data |
| Gold Annual | NZ$64.99 | Yearly | Full Gold features, saves 23% vs monthly billing |
Pro tip: If you're unsure whether you'll stick with Flightradar24, start with a monthly plan first. Annual plans lock you in, and New Zealand consumer law does not guarantee a refund once you've accessed the service.
How to cancel flightradar24 on your device
Your cancellation method depends on where you subscribed: Apple App Store (iOS), Google Play (Android), or the web. Each path is simple once you know the steps.
Cancel via apple app store (iOS)
If you pay through your Apple account on iPhone or iPad, follow these steps to stop future charges.
- Open Settings on your iPhone or iPad.
- Tap your Apple ID at the top of the screen (your name and profile picture).
- Select Subscriptions.
- Find and tap Flightradar24 in your active subscriptions list.
- Tap Cancel Subscription or toggle off Automatic Renewal.
- Confirm the cancellation when Apple asks you to verify.
What happens next: Your paid subscription stays active until the end of your current billing cycle. Once it expires, your account automatically downgrades to the free Basic tier. You keep your account login and profile, but lose access to paid features like extended history and weather overlays.
Cancel via google play (Android)
Android users who subscribe through Google Play can cancel in a few taps.
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top-right corner.
- Select Manage subscriptions or Payments and subscriptions > Subscriptions.
- Tap Flightradar24.
- Tap Cancel subscription.
- Choose your reason (optional) and confirm.
What happens next: Like Apple, Google keeps your subscription active until your billing date passes. Your account then reverts to Basic. You won't be charged again, but all premium features switch off immediately after the final billing period ends.
Cancel via the flightradar24 website
If you subscribed on the web, you can manage your subscription directly on Flightradar24's site.
- Go to flightradar24.com and log in with your account credentials.
- Click the user icon (usually top-right corner) or navigate to Account Settings.
- Select Billing or Subscription.
- Find your active plan and click Cancel or Manage Subscription.
- Confirm cancellation when prompted.
Pro tip: Save a screenshot of your cancellation confirmation. If Flightradar24 keeps charging you, you'll have proof of when you cancelled.
What happens after you cancel
Cancelling feels final, but your account remains active until your billing period ends-and that's actually good news because you get what you paid for.
Your access after cancellation
You don't lose access immediately. Your paid features (Gold or Silver) stay available until your subscription period officially ends. On that final day, Flightradar24 automatically downgrades your account to the free Basic plan. You can still log in, track flights and use basic features, but you lose premium overlays, extended history, and advanced filters.
Keep in mind: If you cancel mid-cycle-say on day 15 of a 30-day month-you still have access for the remaining 15 days. There's no "immediate" suspension; you get the full period you paid for.
What you lose after the subscription ends
Once your subscription expires, these features disappear: 365-day flight history (Gold plan), live weather layers, aeronautical charts, extended Mode-S data, ATC boundaries and advanced filters. The free Basic tier gives you limited history and fewer overlays, but it's still functional for casual tracking.
Your account login, profile data and saved flights remain. If you want to resubscribe later, everything is exactly where you left it.
Will you get a refund from flightradar24
This is the hard truth: Flightradar24 does not explicitly offer refunds once you've accessed the service, and New Zealand law does not automatically protect you here.
Flightradar24's refund policy
The company's Terms and Conditions do not mention a 14-day cooling-off period for digital content or subscriptions. New Zealand's Consumer Guarantees Act (1993) protects you for physical goods and some services, but digital content you've already downloaded or accessed falls into a legal grey zone-especially if Flightradar24's Terms state you agree to refund exclusions.
Bottom line: You should expect no refund from Flightradar24 if you cancel after accessing the service, even if you cancel a few days after renewal.
Exceptions and workarounds
- Apple refunds: If you subscribed via Apple App Store, you can request a refund directly from Apple within 14 days of purchase. Open Settings > [Your name] > Media & Purchases > [Your Apple ID] and go to Purchase History to request a refund. Apple sometimes grants these even if Flightradar24 won't.
- Google refunds: Google Play offers a 48-hour refund window for app subscriptions. Request a refund in the Google Play Store app under Manage subscriptions > Flightradar24 > Report a problem. Google's window is shorter than Apple's, so act fast.
- Disputing charges: If Flightradar24 keeps charging you after cancellation, contact your bank or card issuer and dispute the transaction. They can reverse charges if you've given clear evidence of cancellation.
Warning: Do not rely on "forgetting" to cancel. If you want to avoid charges, go through the cancellation steps above while you still have access to your payment method and account.
Your consumer rights in new zealand
New Zealand's Consumer Guarantees Act gives you important protections, though they apply differently to digital services like Flightradar24.
What the law says about subscriptions
The Consumer Guarantees Act protects you if goods or services are not of acceptable quality, fit for purpose, or safe. However, digital content you've already accessed-including flight-tracking data-is harder to protect because you've consumed the benefit. Flightradar24 can argue in its Terms that by downloading and using the app, you've accepted the service and waived your right to refund.
That said, if Flightradar24 made false claims about features (e.g., promised "real-time updates" but delivered delays), or if the app was fundamentally broken during your subscription, you might have grounds to dispute charges or demand a refund. The Commerce Commission and Consumer Affairs Victoria (in Australia) enforce these standards, but in New Zealand, the Commerce Commission is your escalation point.
If flightradar24 refuses to help
- Contact the Commerce Commission (comcom.govt.nz) if you believe Flightradar24 misrepresented its service or breached the Consumer Guarantees Act.
- If you paid via credit card, dispute the charge with your bank-banks in New Zealand take subscription disputes seriously.
- Keep records of your cancellation confirmation and any correspondence with Flightradar24. You'll need these as evidence.
At Stopee, we've seen countless cases where persistent consumers recover refunds simply by raising the issue formally. Don't assume no means no-consumer law is on your side if the service truly failed to deliver.
Common mistakes to avoid when cancelling
Cancelling is straightforward, but small slip-ups can leave you paying longer than you need to.
Trap 1: deleting the app instead of cancelling the subscription
This is the most common mistake. Removing Flightradar24 from your phone does not stop charges. The subscription keeps running in the background. You must cancel through your device settings (Apple, Google) or the web, then delete the app after you've confirmed cancellation.
Pro tip: Wait until your billing date has passed, then delete the app. That way you have proof of cancellation before removing it.
Trap 2: assuming cancellation is instant
You might cancel on Monday and worry you'll be charged twice. In reality, Flightradar24 honours your cancellation from the moment you submit it. Your subscription runs out on your next billing date, not later. Apple and Google both send confirmation emails, so check your inbox to verify the date your subscription ends.
Trap 3: not checking your billing history
Before you cancel, log in and review your billing records. If you've been charged twice or notice unexpected renewal dates, take screenshots. These prove you paid and that charges were unauthorized-crucial evidence if you need to escalate.
Trap 4: losing your cancellation confirmation
The moment you cancel, Apple, Google or Flightradar24 sends a confirmation email. Some people skip the email and later forget when they cancelled. If you're charged after cancellation, you'll need that email to prove you acted on time. Keep it forever.
Stopee's cancellation checklist for flightradar24
Use this checklist to make sure you've covered every step and avoid missed details.
| Task | Status | Notes |
|---|---|---|
| Identify where you subscribed (Apple, Google or web) | [ ] | Check your email for receipts if unsure |
| Log in to your account or device settings | [ ] | Ensure you're logged into the right account |
| Find Flightradar24 in Subscriptions or Billing | [ ] | It might be labeled "Flightradar24 Premium" or "Flightradar24 Gold" |
| Click Cancel and confirm the cancellation | [ ] | Read any final warnings; confirm you understand the end date |
| Take a screenshot of the confirmation | [ ] | Save the date your subscription ends |
| Check your email for a confirmation message from Apple, Google or Flightradar24 | [ ] | File it with your financial records |
Alternatives to flightradar24 in new zealand
If you're cancelling because you've found a better tool, these free and paid alternatives might interest you.
Other flight-tracking options
- FlightAware: Free and premium tiers, similar feature set to Flightradar24.
- Plane Finder: Real-time tracking, free tier with optional premium upgrade.
- Skyvector: Free tool focused on aviation charts and route planning.
- Simple web search: Many airlines and flight-tracking websites let you check individual flights for free without subscription.
Before you cancel Flightradar24, test one of these alternatives to ensure it meets your needs. Switching back and forth costs time and frustration.
How stopee helps you cancel with confidence
Stopee has helped thousands of New Zealand consumers cancel subscriptions like Flightradar24 smoothly, recover refunds and avoid surprise charges. Whether you're cancelling because you've found a better option, tightened your budget or simply don't use the service anymore, Stopee gives you clarity, step-by-step guidance and the confidence to act.
We maintain up-to-date guides for every popular subscription service, flag hidden charges and dark patterns, and show you your legal rights. At Stopee, you're not just following instructions-you're empowered to make informed decisions about your money.
Visit Stopee today to explore guides for other services you might be paying for. Our mission is to help you keep more of your hard-earned cash and take control of your subscriptions.
Contact information for flightradar24
Where to reach flightradar24
Flightradar24 is headquartered in Sweden and does not maintain a dedicated New Zealand postal address. If you need to dispute a charge or request urgent help after cancellation, use these channels:
- Email support: Check the Flightradar24 website's Help or Contact page for their support email address.
- Web form: Most support requests go through flightradar24.com's contact form.
- In-app help: The Flightradar24 app has a Help section with FAQs and contact links.
- Apple or Google support: If you paid via their platforms, contact Apple or Google directly-they can escalate your case to Flightradar24.
Important note: Keep all email correspondence. If you need to escalate to the Commerce Commission or your bank, this record is essential proof of your cancellation attempt and any refusal to cooperate.
Cancelling Flightradar24 is quick and painless when you follow the right steps. By using this guide from Stopee and staying alert to common mistakes, you'll stop charges cleanly, understand your rights and keep your subscription spending under control. Stopee is your partner in taking back control of your money and your subscriptions.